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UPS

Logistics Coordinator

UPS

Logistics Coordinator for UPS Healthcare handling customer requests and managing shipments in a temporary remote capacity. Responsibilities include urgent customer communications and usage of logistics management platforms.

Posted 7/29/2026full-timeMiami • Florida • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with proficiency in Microsoft Office applications, effective time management, and the ability to operate in a fast-paced environment. Capable of managing critical shipments while maintaining attention to detail and meeting team metrics.

Highest-signal resume keywords
Customer Service ExperienceMicrosoft Office ProficiencyTime ManagementCall Center ExperienceOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data EntryTyping 30 WPMLogistics ManagementGeography Knowledge
Soft Skills
Communication SkillsAttention to DetailFlexibility
Tools & Technologies
MNX Logistics Management Platform
Certifications & Qualifications
High School Diploma or GED
Industry Keywords
Medical IndustryAerospace IndustryTelecommunications IndustryHigh Tech Industry

About the role

Key responsibilities & impact
  • Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail
  • Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries
  • Communicate with customers and agents in a professional and courteous manner
  • Meet required team metrics
  • Stay current on all required training

Requirements

What you’ll need
  • At least 1 year of customer service experience
  • Time Management
  • Must be at least 18 years old and have a high school diploma or GED
  • Be proficient in: Microsoft-Word, Excel, Outlook & data entry and type 30 WPM
  • Knowledge of US and world geography and time zones is preferred
  • Call Center experience is preferred
  • Must have outstanding communication, customer service, and organizational skills
  • Be able to operate in a fast-paced and demanding environment
  • Be flexible - with the ability to work additional hours as business requires

Benefits

Comp & perks
  • Employee Type: Permanent
  • Remote local to Miami
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.