QA Engineer

• Monitors the overall Quality System status of the distribution center
• Acts in compliance to drug, medical device, and local regulations
• Ensures quality processes are maintained through the implementation of procedures, training, and regular inspections
• Ensures all staff is trained in their respective job functions, including GMP
• Writes and revises Standard Operating Procedures as required
• Conducts regular inspections of the facility and recordkeeping, including summarization and reporting of findings
• Coordinates or assists with corrective actions and preventative measures
• Communicates with clients and provides information during external audits
• Liaises with Health Canada officials during regulatory audits
• Provides feedback and assistance to Customer/Client QA related questions and concerns
• Monitors the processes and systems within the Department to ensure regulatory compliance and effective operation
• Investigates discrepancies and problems, and advises the appropriate individuals of the findings
• Assists in development of pro-active strategies as a preemptive measure against potential future problems with systems or processes
• Completes NCR reports and change control requests and provides necessary follow-up
• Performs maintenance, support, and continuous improvements of Quality Systems

QA Specialist

Software Engineer

• Coordinate for improvement of planning efficiency for Hub cost, productivity and on-time performance
• Hub service initiative& cost plan; Hub planning worksheet maintenance, holiday plan and volume projection
• Set up procedure, KPI; Work with cross function for procedure and initiative deployment
• Coordinate with APAC Air group and foreign gateways
• Work with Air, Brokage and region partner to set up procedure to improve Hub operation performance
• Hub MOP development and maintenance, data flow maintenance and update
• Plan and regularly revisit Air operations and Hub Sort staffing

Industrial Engineering Assistant Manager

Customer Support

• Provide executive support to Sales Operations
• Generate and ensure accuracy of report data
• Increase awareness of strategic account performance

Intl Sales Support Specialist

Business Development Rep

• Support a territory including Louisville, KY, and Bowling Green KY.
• Identify and research potential clients through various channels.
• Generate new leads and opportunities through cold calling, networking, and other outreach methods.
• Collaborate with marketing teams to leverage inbound leads and campaigns.
• Conduct compelling presentations to showcase our products/services and highlight their value proposition.
• Develop and execute a strategic sales plan to achieve and exceed sales targets.
• Negotiate terms and conditions with potential clients to secure new business.
• Work closely with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless client experience.

Business Development Manager

Account Manager

• Conducts customer calls to model sales techniques and shares sales/negotiation expertise with team members.
• Shares complex experiences with operations teams to provide awareness on recurring customer issues.
• Collaborates with cross-functional committees (e.g., claims, damage reduction, etc.) to provide subject matter expertise.
• Manages resources and people processes (e.g., My Talent Center, career development, training, staffing, etc.) to ensure day-to-day administration of processes and formal procedures.
• Participates in establishing departmental budget to ensure guidelines are realistic and achievable.
• Considers industry and financial trends when making account decisions.
• Reviews and coaches team members on overall revenue results compared to plan.
• Provides consultative selling techniques, negotiation skills, and positioning solutions
• Conducts customer analysis to identify customer facts and trends and collects standard research data about current and prospective customers.
• Helps define and create specific documented account strategies, evaluates key financial indicators, and leverages sales and service resources to meet basic customer needs.
• Builds and maintains relationships throughout a customer organization.

Global Logistics Account Manager, Healthcare Sales

Full-stack Engineer

• Lead the end‑to‑end technical development of new concepts, prototypes, and experimental solutions
• Define technical approaches, architectures, and frameworks appropriate for rapid iteration and validation
• Ensure code quality, maintainability, and security while balancing speed and experimentation
• Lead, mentor, and coach engineers within the concepts build‑out team or other engineering teams
• Partner with other engineering teams in Mobile, Web, and Backend teams
• Establish development standards, tooling, and best practices suited for experimental work
• Drive sprint planning, prioritization, and delivery for concept initiatives
• Act as hands‑on contributor while guiding team execution and unblocking issues
• Partner with Product Managers, Designers, and Business Leaders to shape solution scope and feasibility
• Translate business goals and customer problems into technical solutions
• Provide clear technical guidance and trade‑offs to stakeholders
• Present concepts, demos, and technical recommendations to leadership
• Evaluate emerging technologies, APIs, platforms, and frameworks for applicability to new concepts
• Identify opportunities to reuse or extend concepts into scalable products
• Help define criteria for concept success and readiness for production handoff
• Influence the long‑term technical vision for innovation and experimentation

Lead Software Development Engineer

Social Media Manager

• Assesses brand sentiment on The UPS Store social media channels, including Facebook, YouTube, Instagram, LinkedIn, X, and TikTok.
• Assists in the creation, editing, and posting of content across 5,300+ The UPS Store Facebook, Google My Business and Apple Listings.
• Writes and/or edits external and internal communications for social content.
• Assists efforts of agency members and cross-functional teams to ensure successful social media campaign completion.
• Performs editorial and creative reviews of content to ensure deliverables meet The UPS Store brand and style guidelines, as well as defined objectives.
• Communicates with key project stakeholders regularly to provide updates on project status.
• Works and engages with The UPS Store franchise network daily to assist with social media activities and the management of their channels.
• Develops social media training tools for the franchise network.

Social Media Specialist

• Generate new business and manage customer relationships for Mail Innovations’ large accounts
• Responsible for meeting and exceeding established individual sales plans
• Maintain a strategic partnership with UPS’s Small Package sales team
• Cultivate key relationships internally and externally to achieve sales results
• Stay abreast of competitive and industry knowledge to deliver customer solutions
• Develop a deep understanding of clients' mailing operations and leverage UPS solutions
• Identify areas of opportunity within existing accounts and execute business reviews
• Collaborate cross-functionally to ensure seamless service delivery
• Actively participate in strategic planning and prepare custom proposals

Strategic Account Manager

Sales

• Lead, coach, and develop a team of Sales Managers overseeing acquisition and cultivation BDOs
• Participate in sales calls (both in-person and virtual) to observe, support and provide post-call feedback
• Drive a high-performance culture focused on accountability, execution, and results
• Conduct regular performance reviews, pipeline inspections, and deal coaching sessions
• Identify performance gaps and take decisive action to improve outcomes
• Execute regional sales strategy aligned to company objectives and revenue targets
• Drive performance across both new business acquisition and portfolio growth
• Ensure disciplined pipeline management, forecasting accuracy, and CRM utilization
• Monitor key performance metrics and act as needed
• Partner with internal teams (marketing, product, underwriting) to drive growth initiatives
• Collaborate with channel partners and enterprise stakeholders (e.g., UPS sales teams) to expand opportunities
• Hire, onboard, and develop top sales talent
• Build succession plans
• Drive engagement through consistent communication, recognition, and leadership visibility

Regional Sales Manager

Financial Crime

• Ensure the company's compliance with AML/CFT regulations
• Develop and implement policies and procedures
• Monitor transactions and identify suspicious activities
• Report suspicious transactions
• Conduct employee training on AML/CFT topics
• Collaborate with supervisory authorities and auditors
• Regularly report to management on compliance status and risks

Anti-Money Laundering Reporting Officer – Supervisor

Customer Success Manager

• Serve as the primary point of contact and advocate for assigned accounts
• Coordinate with sales, support teams, UPS operations, and Care & Service Control to deliver supply chain solutions and resolve critical issues
• Proactively engage existing customers to identify and mitigate risks to ensure customer satisfaction and retention and prevent churn
• Conduct frequent business reviews, either in-person or virtually, to provide insights and recommendations to enhance customer experience
• Analyze customer mix and performance metrics to support balanced retention efforts

• Lead the end‑to‑end technical development of new concepts, prototypes, and experimental solutions
• Define technical approaches, architectures, and frameworks appropriate for rapid iteration and validation
• Ensure code quality, maintainability, and security while balancing speed and experimentation
• Lead, mentor, and coach engineers within the concepts build‑out team or other engineering teams
• Partner with Product Managers, Designers, and Business Leaders to shape solution scope and feasibility
• Evaluate emerging technologies, APIs, platforms, and frameworks for applicability to new concepts
• Identify opportunities to reuse or extend concepts into scalable products

Supply Chain

• Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail
• Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries
• Communicate with customers and agents in a professional and courteous manner
• Meet required team metrics
• Stay current on all required training

Logistics Coordinator – Tues-Sat 4pm-12:30am EST

Logistics Coordinator, Tues-Sat 3pm-11:30pm EST

• Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail
• Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries
• Verify all customer instructions are complete and all necessary permits/ licenses are in place to meet country requirements.
• Responsible for determining carrier based on rate, availability, and customer service provided.
• Confirms customs clearance
• Collaborate with service partners & brokers for pre-alerts and to resolve clearance issues
• Communicate with customers, agents, brokers and colleagues in a professional and courteous manner
• Receive, review, verify and process import and export documentation in compliance with all appropriate regulations.
• Inform customers of customs clearance, delivery instructions and other required information
• Prepare, route, and cut air bills and manifests
• Identify, document and escalate shipping irregularities and non-conformance
• Responsible for handling non-conformances and rescheduling shipments if needed.
• Other duties as assigned.

QA Specialist

Industrial Engineering Assistant Manager

Intl Sales Support Specialist

Business Development Manager

Global Logistics Account Manager, Healthcare Sales

Lead Software Development Engineer

Social Media Specialist

Strategic Account Manager

Regional Sales Manager

Anti-Money Laundering Reporting Officer – Supervisor

Customer Success Manager

Lead Software Development Engineer

Logistics Coordinator – Tues-Sat 4pm-12:30am EST

Logistics Coordinator, Tues-Sat 3pm-11:30pm EST

Logistics Coordinator – Sun-Thurs 4am-12pm