U.S. Bank

Compliance

• Advise U.S. Bank's Capital Markets as a regulatory subject matter expert
• Support Fixed Income Capital Markets and Sales and Trading, including Credit, Structured and Municipal Products
• Partner with Senior to Executive Leaders, Risk/Compliance/Audit Consultants and Managers, and other senior RCA managers
• Oversee the creation, implementation, and maintenance of an effective risk management framework
• Lead projects and activities that ensure compliance with applicable federal, state, and local laws and regulations
• Identify compliance gaps and drive solutions to minimize losses from inadequate processes, systems, or human errors
• Identify, respond to, and escalate risks as appropriate
• Influence policies and procedures to maximize profit potential and minimize regulatory exposure
• Maintain an effective partnership between the Line of Business and the Lines of Defense
• Manage a team of RCA Professionals, including staffing, performance management, prioritization, guidance, and training

Senior Compliance Officer – Capital Markets

General

• Demonstrate excellent customer service in accordance with U.S. Bank Core Values
• Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
• Deepen existing customer relationships through routine calling
• Develop new relationship opportunities through business development activities
• Combine digital tools with human connections to offer solutions to business customers
• Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
• Open accounts and identify and open product solutions
• Service and maintain customer accounts
• Develop internal and external relationships
• Collaborate with branch partners, centers of influence, clients, and other business line partners
• Refer clients to Business Banking and/or other U.S. Bancorp areas for additional needs

Small Business Specialist 3

Consultant

• Build relationships with customers through in-person, appointment, and virtual channels
• Assess and attend to customers’ banking needs
• Obtain and process customer and account information
• Demonstrate and educate clients on deposit and loan products and services
• Recommend solutions based on customers’ goals and needs
• Conduct proactive outreach and follow-up with clients
• Maintain knowledge of consumer and business banking products, services, and digital offerings
• Greet clients and process basic transactions
• Develop collaborative partnerships with branch team members and partners
• Open new consumer and business accounts
• Complete service requests and submit credit applications
• Educate clients on emerging and self-service digital products and services
• Leverage resources and technologies to optimize client experience and operational accuracy

Client Relationship Consultant, Level 2 to 4

Marketing

• Develop marketing campaigns focused on digital platforms and solutions
• Deliver customer-centric, multi-channel marketing programs to maximize customer growth, retention, and engagement
• Identify and communicate key performance indicators and optimize campaigns to improve return on investment
• Use segment-specific marketing strategies and media to launch programs with agencies, product, and activation teams
• Ensure marketing programs comply with laws, regulations, and bank policies
• Leverage data and analytics to deliver marketing across email, online, mobile, ATM, social media, and other channels
• Coordinate with marketing channel partners to develop channel-specific content and testing plans
• Develop campaign themes and creative assets across channels
• Track key performance indicators with analytics partners and optimize strategies, tactics, and content
• Adapt to changing systems and compliance requirements
• Lead projects and manage multiple marketing assignments on time and on budget
• Collaborate with research teams and leaders to adapt strategies based on research findings and campaign results

Marketing Specialist – Consumer Marketing

Sales

• Lead a team of Small Business Specialists serving business clients with annual revenues between $500K and $2.5 million within an assigned market
• Drive sales growth, build strong customer relationships, and ensure compliance with company standards
• Provide leadership and coaching to achieve sales, revenue, and customer experience goals
• Develop and execute strategies to expand market share and strengthen client relationships
• Support team development through training, mentoring, and performance management
• Collaborate with internal stakeholders to deliver integrated solutions and drive business results
• Monitor performance metrics and ensure adherence to risk and compliance requirements
• Promote innovation and adoption of digital tools to enhance efficiency and customer engagement
• Drive more than 10 hours per week

Small Business Sales Manager

Manager

• Underwrite all types of credit account exposure
• Manage an assigned portfolio of Institutional Client Group credit relationships in investment and non-investment grade energy industries
• Successfully close new business relationships and expand existing relationships
• Manage credit risk and respond to prospect or customer credit questions
• Make independent calls on assigned portfolio relationships
• Provide customer service
• Participate in joint sales calls with Relationship Managers
• Identify customer needs
• Partner with Relationship Managers to manage energy lending credit relationships

Credit Portfolio Manager – Energy Industries

Advisor

• Retain and grow medium to large high net worth client relationships
• Build a team of Banking, Trust and Investment professionals around clients
• Meet and exceed client needs through coordinated wealth management services
• Handle complex wealth and relationship management issues
• Provide counsel and expert advice in all areas of Wealth Management
• Partner with colleagues to identify and service unique client needs
• Drive business development and business growth
• Make critical decisions independently

Private Wealth Advisor

Customer Support

• Respond to telephone or email inquiries, requests, and problems
• Research and resolve problems and errors, including issues related to fraud support and internet operations
• Obtain thorough knowledge of products, services, rates, terms, fees, applicable regulations, systems, and procedures
• Act as a liaison between customers and various U.S. Bank departments
• Resolve complex customer or technology issues
• Provide a high level of customer service

Senior Customer Experience Specialist

Research Analyst

• Provide high-quality customer service to merchants regarding Merchant Credit Card processing support and other assigned areas
• Respond to telephone inquiries, requests, and problems from merchants
• Troubleshoot and diagnose service, authorization, and credit card processing terminal problems
• Provide merchants with solutions to resolve problems
• Communicate applicable policies, procedures, and practices to merchants
• Request exceptions to policies and procedures on behalf of merchants when appropriate and within established limits

Specialized Research Analyst

• Generate new business sales within Elavon’s UK SMB segment through self-sourced opportunities and partner-led referrals
• Self-generate pipeline through prospecting, outbound sales activity, and professional networks
• Build and maintain relationships with lead and referral partners
• Manage the full sales lifecycle from initial engagement through deal closure
• Sell acquiring services and payment solutions
• Achieve new customer acquisition and revenue targets
• Maintain accurate pipeline activity and forecasting in line with internal sales processes
• Identify new opportunities and routes to market
• Comply with applicable laws, rules, regulations, company policies, the CBI Fitness and Probity Regime, Conduct Standards, and U.S. Bank’s Code of Ethics
• Provide requested information and documentation for company due diligence

Corporate Sales Specialist

• Develop profitable business account relationships and increase profitability from existing and new accounts
• Identify business opportunities based on knowledge of clients, markets, products, and services
• Make sales presentations to existing and prospective clients
• Explain the benefits of the organization’s products and services to meet client needs
• Implement and maintain an effective referral network and call program to promote sales
• Prospect new-logo opportunities and drive deals from strategy through close
• Develop and leverage Centers of Influence to generate new business opportunities
• Manage pipeline activity with strong follow-up and execution discipline
• Partner with internal teams to grow and retain existing portfolio customers

Business Card Consultant

• Develop profitable business account relationships and increase profitability from existing and new accounts
• Identify business opportunities based on knowledge of clients, markets, products, and services
• Make sales presentations to existing and prospective clients
• Inform clients about the benefits of using the organization’s products and services to meet their needs
• Implement and maintain an effective referral network and call program to promote sales
• Prospect new-logo opportunities and drive deals from strategy through close
• Develop and leverage Centers of Influence to generate new business opportunities
• Manage pipeline activity with strong follow-up and execution discipline
• Partner with internal teams to grow and retain existing portfolio customers
• Use Salesforce or similar CRM tools to manage leads, activities, and sales performance

• Onboard new and existing customer implementations of Treasury Management payables, receivables, and other financial products
• Serve as the main point of contact between customer representatives and U.S. Bank during implementation via phone or email
• Conduct onboarding activities and perform analyses
• Monitor and track implementation requests from point of sale to customer use
• Build positive customer relationships by ensuring optimal service delivery and product functionality
• Escalate potential obstacles appropriately
• Communicate implementation status effectively
• Ensure efficient and timely onboarding

Treasury Management Integration Specialist

Business Operations

• Identify, design, develop, and implement analytical and systems-related solutions supporting CLO and related operational processes
• Work independently on complex business and technical challenges
• Collaborate with internal stakeholders to understand requirements
• Develop efficient solutions and ensure accurate and timely delivery of outputs
• Automate processes and perform data analysis using SQL, VBA, and Python
• Improve processes, enhance data accuracy, and streamline reporting and operational workflows
• Manage multiple priorities and drive solutions from concept through implementation with minimal oversight

Business Operations Analyst

Risk

• Support the Fair and Responsible Banking (FaRB) Program within Corporate Compliance in the second line of defense
• Provide independent oversight, credible challenge, and advisory support across fair lending and UDAP/UDAAP risk
• Partner with Compliance Risk Managers, business partners, CRO teams, and other stakeholders
• Translate regulatory expectations into practical, risk-based guidance supporting sound decision-making and risk mitigation
• Contribute to FaRB Program development and enhancement through risk assessments, monitoring, issue management, governance activities, and advisory support
• Support special initiatives and horizontal reviews across multiple products, channels, and functions
• Drive consistency, identify emerging risks, and strengthen program effectiveness and maturity
• Evaluate analytical and data-driven results, identify risk themes, and communicate conclusions and recommendations
• Support regulatory engagement, audit and examination requests, issue remediation, and management and executive-level reporting

Senior Compliance Officer – Capital Markets

Small Business Specialist 3

Client Relationship Consultant, Level 2 to 4

Marketing Specialist – Consumer Marketing

Small Business Sales Manager

Credit Portfolio Manager – Energy Industries

Private Wealth Advisor

Senior Customer Experience Specialist

Specialized Research Analyst

Corporate Sales Specialist

Business Card Consultant

Business Card Consultant

Treasury Management Integration Specialist

Business Operations Analyst

Lead Fair and Responsible Banking Risk Consultant