Trane Technologies

Technician

• Commissioning and maintenance of ventilation units
• Control technology to optimize systems and troubleshoot issues
• Installation work in Trane's Service and Rental Cooling departments
• Responsibility for assigned projects through to completion
• Participation in further training
• Independent diagnosis and repair of technical faults in ventilation and refrigeration systems
• Direct collaboration with Sales, Customer Care, Rental Cooling and Controls
• Selection of all necessary components
• Coordination of assignments with scheduling/planning
• Monitoring project progress and performing inventories
• Coordinating activities and maintaining customer relations
• Performing special tasks within Trane service areas
• Checking compliance with safety rules on construction sites
• Creating job site audits and near-miss reports in Gensuite
• Process-compliant documentation in specified documents and supporting tools
• Taking on additional tasks as defined by Trane

Core Technician

• Serve as the primary service and maintenance contact for Trane Technologies customers in a defined commercial market
• Commission, troubleshoot, repair, and start up HVAC systems in commercial environments
• Coordinate with team leaders, project managers, and customers to understand on-site installation and repair requirements
• Forecast issues, gather materials, and synchronize on-site work
• Serve as direct customer contact and manage products and equipment on assigned projects
• Identify, diagnose, and repair equipment and systems at customer locations
• Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units
• Maintain flexibility to work overtime and weekends, including occasional overnight stays
• Enforce safety standards and maintain security and accountability of company-issued and procured assets

HVAC Technician

• Serve as the primary service and maintenance contact for Trane Technologies customers in a defined commercial market
• Commission, troubleshoot, repair, and start up HVAC systems in commercial environments
• Coordinate with team leaders, project managers, and customers to understand requirements for on-site installation and repairs
• Forecast issues, gather materials, and synchronize on-site work
• Serve as the direct customer contact and oversee products and equipment on assigned projects
• Identify, diagnose, and repair equipment and systems at customer locations
• Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units
• Maintain flexibility to work overtime, weekends, and occasional overnight stays as business requires
• Enforce safety standards and maintain security and accountability of company-issued and procured assets

• Assist Rental HVAC Field Technicians with installation and repair of environmental control systems
• Establish and maintain positive relationships with customers, vendors, and co-workers
• Perform scheduled and unscheduled preventative maintenance, inspections, site surveys, and service requests
• Assist with replacement and modification of equipment or systems
• Learn end-to-end testing, startup, commissioning, and servicing on assigned projects
• Serve as direct customer contact while servicing products and equipment on assigned projects
• Identify, examine, diagnose, and repair equipment and systems at customer locations
• Coordinate with supervising field technician, project manager, and customer on on-site installation and repairs
• Use software, technology, and hand tools to diagnose and repair units
• Enforce safety standards and maintain security and accountability of company assets
• Work overtime, weekends, and occasional overnight stays as business requires

Technician Helper – Rental Services

Product Manager

• Support a strategic segment of the North America Datacenter business unit’s portfolio
• Understand market trends, customer needs, portfolio gaps, and the competitive landscape to initiate new offerings
• Define and adopt product strategy
• Lead cross-functional internal and supplier teams
• Manage product life cycles and multigenerational product plans
• Lead new product development programs, commercialization, customer research, supplier relationships, and go-to-market strategy
• Meet or exceed revenue growth targets, maintain or grow market share, and expand margin
• Participate in the Datacenter Product Management team to expand Trane’s presence in the datacenter vertical
• Support and co-lead sourced Product Growth Teams
• Explore new technologies in the evolving datacenter ecosystem
• Evaluate Make-versus-Buy decisions and M&A acquisition or partnership opportunities
• Lead product line strategy, long-range plans, P&L, and annual operating plans
• Manage tradeoffs between short- and long-term product line performance
• Develop and execute channel strategy
• Manage day-to-day needs of the product line and strategic suppliers
• Develop and execute multigenerational product plans covering positioning, pricing, cost, margins, and customer value proposition
• Align product line strategy with peer portfolio roadmaps and broader system, services, and contracting initiatives
• Define customer Critical to Quality specifications for product lines and associated systems
• Initiate and support business cases for new product development programs
• Collaborate with product development teams to deliver projects on time, within CTQs, and on budget
• Create and execute marketing and commercialization for new offerings and existing product enhancements

Senior Product Manager, Data Center Offerings

• Supervise HVAC Field Technicians who repair, retrofit, and replace environmental comfort systems
• Train and develop HVAC Field Technicians
• Provide technical advice and guidance
• Assist with scheduling, organizing, and dispatching HVAC Field Technicians
• Assist the Service Manager with hiring and termination recommendations
• Maintain vehicles, including service records and repair and maintenance scheduling
• Work with the Project Manager to prepare for on-site installations and repairs
• Examine building layouts, anticipate difficulties, gather materials, and coordinate on-site work
• Evaluate area safety needs and requirements
• Provide feedback and recommendations to service technicians
• Assist with implementing safety policies, procedures, and training

Lead Technician

• Install building automation systems
• Use hand tools and interpret control drawings, plans, and specifications to install temperature control systems, including conduit, enclosures, wiring, and end devices
• Prepare for on-site installations by examining building layouts, anticipating difficulties, gathering materials, and coordinating on-site work with other trades
• Maintain assigned inventory, company equipment, tools, and vehicles
• Document job activities, daily time, progress, duration, repairs, maintenance, and service records
• Submit required paperwork and reports in a timely manner
• Serve as the direct customer contact and service products and equipment on assigned projects
• Identify, analyze, diagnose, and repair equipment and systems at customer locations
• Stay current on Trane products and direct digital control system installation
• Inspect vehicles and maintain vehicle service and maintenance records
• Enforce safety standards and maintain security and accountability of company assets
• Travel regularly, including occasional overnight stays
• Work overtime and weeks as business requirements demand

Controls Installation Technician

• Serve as the primary service and maintenance contact for Trane Technologies customers in a defined market
• Commission, troubleshoot, repair, and start up HVAC systems in commercial environments
• Coordinate with team leaders/project managers and customers to understand on-site installation and repair requirements
• Forecast issues, gather materials, and synchronize on-site work
• Serve as direct customer contact and ensure customer satisfaction
• Identify, diagnose, and repair equipment and systems at customer locations
• Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units
• Maintain flexibility to work overtime, weekends, and occasional overnight stays as business requires
• Enforce safety standards
• Record the use, wear, and condition of company-issued and procured assets
• Collaborate with colleagues when not directly interacting with customers

Project Manager

• Manage all aspects of equipment projects from beginning to end
• Administer, implement, and manage projects within scope, schedule, and budget
• Review construction schedules to meet customer requirements
• Generate ship status reports detailing product lead times and project status
• Coordinate selection, pricing, and integration of equipment, controls, and services
• Create detailed cost estimates
• Resolve major scope deviations with the team after Project Scope Validation
• Maintain forecasted cost-at-completion accuracy
• Create and revise project schedules, including tasks, estimates, dependencies, and milestones
• Prepare Trane material and vendor orders
• Record receipt of materials and approve payments
• Enter equipment orders and issue vendor purchase orders
• Generate work orders for equipment start-ups
• Manage project cash flow, including progress billing, collections support and monitoring, and resource management
• Work with customers, warehouses, and claims teams on freight-damaged or missing equipment
• Investigate customer concerns, implement corrective action, and communicate with customers and assigned staff
• Transition warranties successfully to the service process
• Work closely with internal and external customers in a fast-paced, high-volume environment

Project Manager, Equipment

Support Engineer

• Provide technical service support for Trane Field Service Agencies, including travel to work sites when necessary
• Troubleshoot commercial chillers remotely
• Perform chiller service reports and chiller data analysis; organize reports and records to support data-driven decision making
• Interact with Trane functional areas to provide customer support and achieve business unit objectives
• Originate and technically review Help Center solutions
• Travel up to 15% to troubleshoot, train, provide field support, and support new product development
• Review and direct customer interaction for Trane chillers
• Assist with root cause analysis and defect resolution
• Author and review product literature and assist with training classes
• Serve as subject matter expert for chiller components or applications and resource internal team members
• Lead or participate on field quality problem-solving and field service communications teams
• Ensure quality standards for technical service operations and customer satisfaction
• Participate in quality audits, design review teams, and technology transfers
• Identify field problem trends and provide information to Quality for product improvement
• Drive quality improvement projects and participate in new product development as the voice of the field
• Support Mission Critical customers with chiller startups, commissioning, and servicing, including support outside normal business hours when scheduled
• Make data-informed decisions based on department goals and needs

Technical Support Engineer – Commercial Chiller Equipment

• Support the North America Datacenter business unit’s strategic product portfolio
• Analyze market trends, customer needs, portfolio gaps, and the competitive landscape to initiate new offerings
• Support and co-lead sourced Product Growth Teams to fill portfolio gaps
• Explore evolving datacenter technologies and evaluate Make vs Buy, M&A, and partnership opportunities
• Lead product-line strategy, long-range planning, P&L, and annual operating plans
• Manage tradeoffs across revenue, margin, and market share
• Develop and execute channel strategy to increase market coverage and closure rates
• Manage day-to-day product-line and strategic-supplier needs and identify profitable growth opportunities
• Develop and execute multigenerational product plans covering positioning, pricing, cost, margins, and customer value proposition
• Align product-line strategy with peer portfolios, systems, services, and contracting initiatives
• Define customer Critical to Quality specifications with market research teams
• Initiate and support business cases for new product development programs
• Collaborate with program managers and cross-functional development teams to deliver projects on time, within CTQs, and on budget
• Create and execute marketing and commercialization for new offerings and product enhancements with strategic suppliers

• Start and commission new systems
• Diagnose and repair environmental-control systems
• Service products and equipment on assigned projects
• Identify, diagnose, and repair equipment and systems at customer locations
• Coordinate with team leaders and customers to understand requirements for on-site installations and repairs
• Forecast issues, gather materials, and synchronize on-site work
• Maintain current knowledge of Trane products and direct digital control systems
• Enforce safety standards
• Record the use, wear, and condition of company-issued and procured assets
• Work overtime and weeks as business needs require, including occasional overnight stays
• Serve as the direct customer contact and ensure customer satisfaction

BAS Service Technician

Account Executive

• Own and execute global account strategy and relationship management for major pharmaceutical, biotech, academic/research, and CDMO customers
• Drive alignment and streamline global account profile targeting and value creation
• Evolve customer experience and brand awareness through marketing and field activities
• Lead negotiation of complex, long-term contracts across the Trane Life Sciences portfolio
• Drive market-share growth and significantly grow sales in key accounts
• Interpret internal and external business challenges and recommend best practices to improve products, processes, or services
• Develop strategic account business reviews and contract value-creation plans with sales and business leaders
• Use CRM and reporting tools to provide visibility into leads, relationship expansion, and funnel health
• Position solutions based on customer needs and market opportunities; provide input into future roadmaps and plans
• Act as account ambassador and drive ongoing innovation within life sciences
• Optimize business-development processes and cultivate repeatable segment solutions
• Build and maintain trusted relationships with executive, enterprise-level decision-makers
• Collaborate with sales leadership and regional teams on local and global strategic business plans
• Hold local sales teams accountable
• Travel regularly, up to 50%, including up to 10% global travel

Global Strategic Account Executive – Life Science Solutions

• Provide technical and marketing/sales support to the service sales field organization through phone/email support, direct customer interaction, product selection, pricing and quotation activity, new product development, marketing content, and customer factory visits
• Travel to sales offices, corporate events, and customer sites in support of Trane Service, including presentations, sales discussions, and tradeshows
• Establish product lines’ “selling story” and communicate it to service sales support, business unit functions, and field sales
• Understand competitors’ products and strategies and communicate relevant information internally and to the field
• Participate in creative thinking, team decision-making, and problem solving with cross-functional teams
• Price projects and assist in bid strategies
• Provide marketing, technical, systems, and applications support to peers, field sales, and external customers
• Participate in or lead projects involving new product development, marketing/promotional/technical content, and improved sales tools
• Support a professional, field- and customer-focused environment with performance measurements and process improvement
• Assist with equipment configuration and software requirements to improve software capabilities
• Train new service sales engineers in the Trane Graduate Training Program

Product Support Engineer – Building Services

• Own and execute territory planning and strategic relationship management across healthcare, pharma, biotech, academic/research, CDMO customers, and associated OEM services
• Drive value creation, share gain, and profitable revenue growth across the Life Science Solutions portfolio
• Prospect new and existing direct customers and cultivate channel-partner relationships
• Identify key stakeholders involved in capital-equipment budget planning and decision-making
• Communicate solution offerings and value propositions to scientific, procurement, channel, supply-chain, and capital-planning decision-makers
• Assemble and coordinate project or program development teams to solve customer problems and win business
• Partner with sales operations leadership to optimize business-development processes and develop repeatable segment solutions
• Build and maintain trusted relationships with channel, strategic, and direct customers
• Lead and support account planning and reviews to achieve financial targets
• Use CRM and reporting tools daily to track leads, relationship expansion, and funnel health
• Negotiate strategically to achieve growth and margin objectives
• Research and participate in healthcare and biosciences trade shows, professional networks, and territory events
• Travel regularly, up to 50%, to engage key customer stakeholders

Core Technician

HVAC Technician

HVAC Technician

Technician Helper – Rental Services

Senior Product Manager, Data Center Offerings

Lead Technician

Controls Installation Technician

HVAC Technician

Project Manager, Equipment

Technical Support Engineer – Commercial Chiller Equipment

Senior Product Manager, Data Center Offerings

BAS Service Technician

Global Strategic Account Executive – Life Science Solutions

Product Support Engineer – Building Services

Account Executive – Gulf Shores