T-Mobile

Sales

• Create and qualify new business opportunities through collaborative account planning
• Manage dynamic customer plans to maintain long-term business portfolios
• Elevate customer relationships across multiple organizational levels
• Develop strategies to expand market position and position new solutions

Principal Partner Executive, Strategic Sales – Retail Vertical

Account Executive

• Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking under sales manager supervision
• Demonstrate T-Mobile’s value and recommend wireless solutions, including price plans, data services, handsets, and accessories
• Negotiate and close deals
• Develop skills in prospecting, call execution, and relationship management with leadership
• Participate in product training and sales meetings
• Create effective sales approaches, solutions, and proposals
• Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts

Account Executive, SMB Team Sales

Manager

• Provide insights and recommendations that optimize business experiences through cross-functional collaboration and data analysis
• Develop and maintain strong working relationships with executive leadership
• Apply analytical and modeling techniques to support decision-making focused on growing T-Mobile the right way with our Sellers as our core focus
• Maintain customer assignments across platforms, ensuring reduced friction for customers and sellers alike
• Also responsible for other duties/projects as assigned by business management as needed

Business Analysis Manager

Technical Account Manager

• Monitor and manage progress toward resolution of customer technical issues to maintain service continuity
• Analyze process flows and tool applications to identify and implement improvements enhancing customer experience
• Coordinate resources to resolve sensitive or chronic technical problems, minimizing escalations
• Provide timely feedback to management on customer trends, issues, and needs to support decision-making
• Also responsible for other duties/projects as assigned by business management as needed

Marketing

• Develop a deep understanding of the business
• Think and act like a regional CMO
• Proactively identify gaps, trends, headwinds/tailwinds that impact the region
• Support the Sr. Manager, Field Marketing & Sales Director of the region to translate sales objectives into territory- and account-specific marketing engagement plans
• Define account-based goals and objectives
• Identify appropriate accounts for 1:1 marketing execution in collaboration with sales
• Provide data and insights on target accounts and market
• Execute territory specific marketing programs
• Show sales reps how to execute program elements on their own
• Be accountable for demand generation goals (MQLs/SQLs, Appts, Opps)
• Monitor and measure the impact of account-based plans in this territory
• Generate productive partnerships with Sales Director and inter-departmental partners across org

Senior Regional Enterprise Field Marketing Manager

Program Manager

• Manage client onboarding from discovery through transition to lifecycle support for complex engagements
• Participate in the sales process, engaging in discovery and strategy sessions
• Define onboarding program scope and manage detailed program plans
• Identify internal/external stakeholders and ensure alignment with onboarding plan
• Develop customer-specific implementation and lifecycle support models
• Communicate project status and risks in both planned and ad hoc scenarios
• Influence and coordinate teams across various functions to deliver high-quality projects on time and within budget

Principal Implementation Program Manager

• Lead generation: Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking under sales manager supervision.
• Customer needs: selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories.
• Deal negotiation: Negotiate and close deals.
• Skill development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings.
• Sales approaches: Create effective sales approaches, solutions, and proposals.
• Sales automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts.

Account Executive, Business Team Sales

• Drives sales performance and maximizes revenue by engaging with retailers
• Builds strong relationships with retail partners to enhance brand visibility
• Provides sales training and support to store personnel
• Ensures optimal merchandising and inventory levels
• Collaborates with partners to resolve issues
• Analyzes sales data and prepares reports
• Solves problems by implementing solutions in the retail environment

Account Executive, Multicarrier

Engineer

• Develop software solutions and conduct tests to drive engineering projects and ensure quality deliverables
• Contribute to design innovations that improve systems, processes, or services using new frameworks and industry best practices
• Collaborate with technical teams to deliver solutions and mentor others through knowledge sharing and training sessions
• Support technology strategy by evaluating and applying current technologies that align with business goals
• Create clear documentation for software code, system designs, and business requirements to support knowledge sharing
• Also responsible for other duties/projects as assigned by business management as needed

Senior Software Engineer

• Generate new business opportunities and expand sales within assigned accounts to increase market penetration and revenue
• Engage clients through consultative selling to align accessibility and wireless solutions with their specific needs and challenges
• Lead and coordinate customer interactions and partnerships across business, government, and individual accounts to drive sales outcomes
• Develop and implement account strategies to achieve departmental goals and support business growth objectives
• Represent the organization at industry and consumer events to promote accessibility solutions and build stakeholder relationships
• Also responsible for other duties/projects as assigned by business management as needed

Account Executive, Accessibility Sales

• Generate and work leads through prospecting, cold calling, and networking under sales manager supervision.
• Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value.
• Recommend wireless solutions, including price plans, data services, handsets, and accessories.
• Negotiate and close deals.
• Develop skills in prospecting, call execution, and relationship management with leadership.
• Create effective sales approaches, solutions, and proposals.
• Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts.
• Maintain and grow the customer base within a territory model.

Account Executive, SMB Sales

• Lead and manage a sales team to achieve revenue targets by selling wireless and Internet of Things services to enterprise customers
• Coach and develop team members to build and maintain strategic relationships with senior decision-makers in key accounts
• Recruit, hire, train, and evaluate sales professionals to maintain a high-performing enterprise sales team
• Collaborate with business management to align sales strategies with organizational goals and customer needs
• Also responsible for other duties/projects as assigned by business management as needed

Senior Manager, Enterprise

• Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision.
• Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories.
• Deal Negotiation: Negotiate and close deals.
• Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings.
• Sales Approaches: Create effective sales approaches, solutions, and proposals.
• Sales Automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts
• Customer Base: Maintain and grow the customer base within a territory model.

• Support retail operations by engaging customers and facilitating their technology and service needs
• Build product knowledge and demonstrate technology solutions
• Assist customers throughout their shopping journey
• Develop skills in customer interaction, digital tool usage, and service plan recommendations
• Measure success by customer satisfaction, proficiency in product knowledge, and effective use of digital resources
• Enhance customer experience and support organizational goals by fostering strong customer relationships and loyalty

Mobile Associate, Retail Sales

Product Manager

• Own operational readiness activities supporting enterprise technology releases and organizational change initiatives
• Partner with Cybersecurity, product, engineering, infrastructure, and support organizations to operationalize technical changes impacting employees
• Design and coordinate support readiness activities including documentation, communications, escalation paths, support workflows, and knowledge management
• Ensure support organizations are equipped to successfully assist employees when new tools, policies, or system changes are introduced
• Serve as the connective layer between technical delivery teams and operational support organizations
• Build strong stakeholder partnerships across highly matrixed enterprise environments
• Coordinate release readiness activities across multiple concurrent initiatives with competing priorities and shifting timelines
• Develop and maintain operational documentation, knowledge articles, onboarding resources, support guidance, and self-service content
• Ensure support processes and employee-facing documentation are clear, actionable, and delivered at the appropriate time
• Evaluate support effectiveness post-launch and identify opportunities to improve self-service adoption, support readiness, and operational workflows

Principal Partner Executive, Strategic Sales – Retail Vertical

Account Executive, SMB Team Sales

Business Analysis Manager

Technical Account Manager

Senior Regional Enterprise Field Marketing Manager

Principal Implementation Program Manager

Account Executive, Business Team Sales

Account Executive, Multicarrier

Senior Software Engineer

Account Executive, Accessibility Sales

Account Executive, SMB Sales

Senior Manager, Enterprise

Account Executive, SMB Sales

Mobile Associate, Retail Sales

Product Manager, Technical – Enterprise Experience, Enablement