Sentara Health

Therapist

• Comprehensive rehabilitation with a focus on orthopedics, sports medicine, spine care, postsurgical rehab, and women’s health
• Supportive, multidisciplinary team of physical, occupational, and speech therapists guiding patients through every stage of recovery
• Personalized care using advanced manual techniques and performance-focused therapies
• In-home rehabilitation serving patients in Elizabeth City and surrounding areas
• Clinical focus on assessments & supervisory visits rather than routine care, strong PTA support staff

Physical Therapist

Designer

• Performs interior design work for all Sentara businesses including Corporate, Hospitals, Optima, Life Care, SMG, SE and MPB
• Provides all aspects of the profession; i.e. client meetings, space planning, development of AutoCAD plans, selection and specifications of colors, building finishes, furnishings and fabrics, project coordination, bidding, awarding, and construction administration
• Develops and delivers design presentations to customer
• Develops Space Needs Programs to determine square footage needed and department adjacencies
• Develops budgets for furnishings and construction
• Manages projects

Interior Designer II

Data Analyst

• Assess research feasibility and translate clinical questions into analytic plans
• Extract, validate, and manage data from Epic, Databricks, and other sources
• Perform data cleaning, quality assurance, and statistical analyses
• Support IRB submissions and ensure compliance with data governance standards
• Generate tables, figures, and visualizations for manuscripts and presentations
• Collaborate with investigators on interpretation, abstracts, and dissemination

Senior Healthcare Data Analyst

Artificial Intelligence

• Designs, builds, and operationalizes production-grade intelligent services that automate document understanding
• Powers semantic/retrieval-enhanced search
• Enables conversational/agentic experiences
• Integrates AI outcomes into core business systems
• Owns the full lifecycle from architecting secure, compliant solutions to deploying and scaling them in production
• Works with Azure OpenAI, Azure AI Search, multi-agent orchestration, and API integrations for EHR, CRM, and member portals
• Solves complex problems, ensures HIPAA compliance and Responsible AI practices

Artificial Intelligence Engineer

Security Analyst

• Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements.
• Analyzes business / clinical needs, evaluates software releases and/or new products, and gives recommendations to optimize processes and decrease expenses.
• Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications.
• Develops system test plans and performs testing of software upgrades and patches.
• Maintains a record of test progress and test results.
• Responsible for problem, incident, and change management and service requests.
• Provides daily on-call support to the customer base for application-related issues.
• Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs.
• Responsible for the communication of software issues, requirements, upgrades, and enhancements.
• Oversees smaller-sized projects or components of projects.
• Coordinates implementation or project planning around software application releases.
• Key certification(s) or other credential(s) which is determined central to the systems or applications supported.
• Specializes in incident response, EDR, and SIEM.
• Helps protect sensitive patient and organizational data by proactively detecting, analyzing, and responding to cybersecurity threats.
• Ensures compliance with HIPAA and other healthcare regulations.
• Participates in a 24/7 on-call rotation to promptly respond to security incidents.

Cybersecurity Analyst

Accounts Receivable

• responsible for the billing of insurance claims and the resolution of issues preventing the payment of outstanding accounts receivable.
• Requires a strong working knowledge of billing and collection of outstanding AR for all insurance payers.
• Demonstrates a strong knowledge of insurance billing regulations and payer payment practices across all payers.
• A proven track record of effective AR collections or accurate billing of insurance claims.

Accounts Receivable Specialist III

Manager

• Provision and facilitation of comprehensive care coordination services
• Promotes effective utilization and monitoring of health services
• Collaborates and communicates with healthcare team and patient/caregiver
• Manage care and transitions based on assessment and evaluation of needs
• Develop and/or implement comprehensive care plans.
• Functions in one of the following settings: Acute Care, Service Lines, Ambulatory/Community-based, Home Health, and Long-Term Care.

Integrated Care Manager

Data Engineer

• Develop and maintain data pipelines using PySpark and Databricks
• Work within a metadata-driven ingestion framework to onboard new datasets
• Implement data quality checks and validation rules within pipelines
• Support ingestion from file-based sources and ingestion tools (e.g., Fivetran)
• Handle schema changes, incremental loads, and file processing patterns
• Contribute to data governance practices including tagging, metadata, and lineage
• Troubleshoot and resolve pipeline failures and performance issues
• Collaborate with architects and stakeholders on data onboarding and requirements
• Follow and contribute to coding standards, reusable components, and best practices

Accountant

• Overseeing and managing the tax compliance and planning functions within the organization
• Preparing and reviewing federal, state, and local tax returns
• Ensuring adherence to all tax regulations
• Assisting with audits and tax-related inquiries
• Identifying tax-saving opportunities
• Maintaining accurate tax records
• Collaborating with other departments to optimize tax strategies

Senior Tax Accountant

• Play a critical role in driving strategic initiatives to improve STARS, CAHPS, PWP, and HEDIS performance across the health plan and enterprise.
• Lead cross-functional efforts to design, implement, and evaluate outreach and quality improvement programs that enhance member experience, close care gaps, and support regulatory compliance.
• Focus on all lines of business, including Commercial, Medicaid, and Medicare, collaborating with other health plan departments, providers, vendors, and the enterprise.
• Manage a Team of 4 Direct Reports.

Manager, Quality Performance and Outreach – STARS, CAHPS, PWP, HEDIS

Customer Support

• Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients
• Handling incoming calls to effectively address issues related to either member eligibility, plan prescription benefits, and claim payment issues or patient services needs

Customer Service Representative

• Administer physical therapy treatments and procedures under the supervision of a physical therapist
• Assist in the development of treatment plans
• Carry out routine functions and document the progress of treatment
• Provide age-appropriate education for clients and caregivers
• Supervise and assume responsibility for care provided by identified team members

Physical Therapist Assistant

Communications

• Central Communications Operators play a critical role in ensuring seamless, timely communication across Sentara hospitals, freestanding emergency departments, and afterhours call services.
• Operating within a centralized, 24/7 environment, this role serves as the primary hub for emergency and nonemergency communications—supporting rapid response coordination, internal escalation, and exceptional customer service.
• Success in this role requires the ability to stay calm under pressure, adapt quickly to shifting priorities, and communicate with urgency and precision during high impact situations.

Central Communications Operator

Operations

• Manage the day-to-day activities regarding provider data management and credentialing.
• Serve as a subject matter expert and support quality assurance, internal and external auditing of the key processes.
• Ensure system compliance and acceptance testing, and drive process improvements designed to increase operational effectiveness.
• Document new policies and procedures, develop and maintain training materials, and assist with onboarding new staff.
• Manage a team of up to 10 to 14 credential specialists I and II.

Supervisor, Provider Operations – Credentialing

Analyst

• Conduct thorough risk assessments for potential and existing vendors, focusing on various risk types, including cybersecurity, operational, financial, and compliance risks.
• Utilize and potentially create vendor risk assessment questionnaires to gather detailed information about vendor practices, including data security policies, internal controls, compliance posture, and business continuity plans.
• Analyze questionnaire responses and other relevant information to identify deficiencies, areas for remediation, and categorize vendors based on risk levels.
• Engage with stakeholders to communicate assessment results, address security concerns, and collaborate on potential remediation actions.
• Perform periodic reviews and reassessments of existing vendors to ensure ongoing compliance and address evolving risks.
• Partner with Legal and Procurement teams during contract negotiations to ensure security, privacy, and other relevant risk clauses are adequately addressed.
• Provide expert guidance on acceptable and unacceptable contract terms related to risk management, service level agreements (SLAs), and data protection.
• Work to define and include clear performance standards, due diligence requirements, and exit strategies within contracts.
• Support the development, maintenance, and enhancement of the organization's Third-Party Risk Management program and framework.
• Develop and update TPRM procedures to ensure alignment with organizational policies and regulatory requirements.
• Identify and implement process efficiencies within the TPRM program and perform analyses on team metrics to enhance effectiveness.
• Build and maintain strong relationships with internal stakeholders across departments such as Legal, Procurement, Information Security, and Business Units.
• Provide TPRM guidance and training to Vendor Relationship Owners and business partners on risk management practices.
• Communicate identified risks, assessment results, and mitigation strategies to stakeholders, including senior management, clearly and concisely.
• Track identified risks associated with third parties and ensure timely reviews are performed.
• Monitor key supplier performance against established SLAs and regulatory requirements.
• Track and collaborate with internal partners and vendors to remediate any risk-related issues.