Semrush

Strategy

• Serve as a strategic advisor to enterprise customers by leading structured discovery engagements to assess GEO maturity, operating models, workflows, and organizational readiness
• Conduct in-depth opportunity analysis and competitive benchmarking, synthesizing complex insights into executive-ready recommendations
• Translate findings into phased, multi-quarter GEO roadmaps aligned to measurable business outcomes, clearly defining priorities, milestones, and success criteria
• Design scalable GEO governance frameworks and operating models that enable long-term adoption and cross-functional alignment
• Establish scalable standards for workflows, accountability, reporting, and cross-functional collaboration across Marketing, Product, Engineering, and Content teams
• Guide customers through change initiatives, stakeholder alignment, and rollout sequencing while diagnosing inefficiencies and recommending process optimizations that increase operational efficiency and reduce friction
• Lead structured workshops, prioritization sessions, and executive briefings to define outcomes and align stakeholders throughout the customer lifecycle, ensuring strategic alignment and long-term value realization
• Track performance against milestones and KPIs, proactively identify risks and implementation blockers, and recommend course corrections as business priorities evolve
• Partner closely with Sales, Customer Success Managers, and Product teams to ensure strategic continuity throughout the customer lifecycle
• Identify opportunities for expanded engagement and deeper alignment between customer goals and Semrush capabilities
• Act as the voice of the customer by surfacing insights, risks, and product enhancement opportunities that support enterprise digital transformation
• Contribute to the evolution of internal playbooks, consulting frameworks, and delivery methodologies that increase leverage and consistency across Strategic Services
• Share patterns, insights, and best practices to continuously elevate enterprise strategy delivery

Digital Strategy Consultant – Consulting Services Team

Human Resources

• As the HR Business Partner for Sales, you aren't just "support" - you’re a co-pilot.
• Partner with your assigned Unit or team leaders to develop and provide effective people management strategies.
• Advise and represent the business to encourage and support business goals through HR instruments.
• Manage and resolve complex employee relations issues through effective investigation and objective business recommendations.
• Participate and/or lead cross-functional projects and special initiatives within the HR teams and across the company.
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.

HR Business Partner – Sales HR Team

Accounting Manager

• Prepare journal entries, reconcile and analyze general ledger accounts to ensure transactions are processed and reported in the company’s financial system in accordance with U.S. GAAP and Sarbanes-Oxley requirements.
• Assist with process and system improvement activities including implementation of new systems and AI automation.
• Perform flux analysis on the financials monthly to explain material movements in account balances.
• Coordinate with the FP&A team to ensure all expenses are booked and/or allocated to the proper cost center.
• Help document and maintain accounting procedures to strengthen internal controls.
• Prepare quarterly and annual audit schedules and sox controls.
• Participate in special projects, analysis and ad-hoc tasks as required by management.
• Mentor and support junior team members.
• Implement close process updates related to acquisition

Senior Accountant, US Accounting Team

Consultant

• Own the first 30-60 days of the post-sale journey, ensuring new and recently upgraded customers are set up for success.
• Develop and execute tailored onboarding and implementation plans aligned with each customer’s business goals.
• Identify customer priorities quickly and map them to Semrush product capabilities.
• Drive adoption of key features to expedite value realization and deliver measurable early wins
• Build strong relationships with key stakeholders quickly during onboarding to accelerate trust and time-to-value.
• Act as a trusted advisor during onboarding by providing strategic recommendations and best practices.
• Be customer-obsessed and scrappy, adapting onboarding strategies to meet unique customer needs and timelines.
• Act as the voice of the customer within Semrush, advocating for improvements and enhancements based on customer needs and feedback.
• Stay informed about customer strategic objectives, relevant industry conditions, and competitive intelligence to identify opportunities and risks.
• Spot opportunities for deeper alignment between the customer and Semrush.
• Work closely with Sales and Customer Success Managers to provide a seamless transition from sale to ongoing success.
• Ensure smooth handoff by delivering clear documentation of customer goals, progress, and adoption milestones.
• Monitor onboarding KPIs, usage, and customer feedback.
• Share actionable insights with both customers and internal teams.
• Surface patterns and challenges to continuously improve the onboarding program.

Onboarding Consultant – Onboarding Services Team

Manager

• Own the delivery strategy, quality standards, and ongoing improvement of Semrush Consulting Services.
• Ensure all service offerings align with customer needs, enterprise priorities, and internal readiness.
• Lead, mentor, and develop a team of SEO Consultants, and Engagement Managers.
• Foster a culture of high performance and continuous learning, and support hiring, onboarding, and career growth.
• Ensure all services produce measurable customer outcomes and ROI.
• Oversee delivery methodologies and best practices, and serve as an executive sponsor for key engagements when needed.
• Partner closely with Sales, Account Management, and Customer Success to build a strong Consulting Services pipeline.
• Support scoping, pricing, and packaging of services, and identify opportunities for new offerings based on customer needs.
• Manage resource planning, team utilization, and delivery operations to ensure predictability and scale.
• Monitor performance metrics, delivery health, and service quality, driving improvements where needed.
• Contribute to forecasting, revenue planning, and financial performance targets.
• Ensure services support profitability through efficient delivery, optimized margins, and strong customer outcomes.
• Build strong partnerships with GTM, Product, and Marketing teams.
• Share insights and risks to influence customer strategy, product direction, and organizational alignment.
• Continuously evolve service offerings, onboarding methodologies, and engagement frameworks.

Senior Manager, Consulting Services – Consulting Services Team

Platform Engineer

• Own and evolve the core integration and data backbone that underpins GTM Analytics, Enterprise-grade AI tooling, and Business-critical data flows across Semrush.
• Design and operate secure, scalable cloud services and data integrations used across regions and teams.
• Play a key role in supporting post-acquisition integration work with Adobe.
• Design, build, and operate production APIs and cloud services (REST and/or gRPC) on Google Cloud Platform.
• Own Cloud Deployed Solutions/Scripts (Cloud Run, Docker, etc.) that power integration, provisioning, and internal enablement platforms.
• Build and maintain secure, event-driven integration patterns (Pub/Sub, async workflows).
• Own business-critical data integrations, including global compensation and finance-adjacent feeds with SOX relevance.
• Design and enforce security and access boundaries (IAM, secrets, service-to-service auth, cloud ↔ on-prem connectivity).
• Drive cost-efficient cloud execution, including batching, async processing, and pricing-aware architecture decisions.
• Build and operate enterprise-grade AI services, with clear cost, latency, and quality trade-offs.
• Design reliable data ingestion patterns that support analytics, executive reporting, and downstream consumers.
• Act as primary owner for integration infrastructure and enterprise AI tooling for the RevOps team.
• Act as secondary owner for analytics pipelines to ensure coverage and eliminate single points of failure.
• Lead operational ownership: monitoring, alerting, incident response, root-cause analysis, and audit readiness.
• Partner with Analytics Engineering and Analytics teams to ensure stable, well-governed data flows.
• Enable Go-To-Market Engineering teams through reliable APIs, integrations, and automation primitives.
• Work with Security, Finance, and Legal stakeholders on access control, auditability, and compliance-relevant systems.
• Support global teams across regions and time zones.

Senior Integration Platform Engineer

Solutions Engineer

• Articulate the strategic shift from traditional SEO to AI-driven visibility (GEO/AIO) to C-Level executives (CMO, VP of Digital)
• Take ownership of technical solution validation, including deep-dive discovery, proof of concepts (POCs), and objection handling
• Map complex technical problems to business solutions, telling a compelling story that lands with executive buyers
• Rapidly ramp to co-prime opportunities with Account Executives, acting as a "force multiplier" in the sales cycle
• Demonstrate how Semrush data integrates into broader Digital Experience stacks (e.g., Adobe, Salesforce, Enterprise CMS)
• Aggressively position Semrush against legacy SEO platforms (e.g., BrightEdge, Conductor) and data products (e.g., SimilarWeb) using superior UI and automation capabilities
• Collaborate with Product teams to translate enterprise client feedback into product enhancements, specifically regarding API and data integration.

Enterprise Solution Engineer

Public Relations

• Craft and execute high-octane PR strategies for product launches
• Transform complex tech into captivating stories
• Leverage data to create compelling narratives
• Develop and secure coverage for customer success stories
• Forge bonds with top-tier journalists
• Produce PR content that cuts through noise
• Collaborate with product, marketing, and sales teams
• Prove the ROI of campaigns
• Stay ahead of trends and media landscape

Product PR Specialist Lead – Communications Team

Account Executive

• Drive revenue growth by generating new business, upselling and cross-selling, and renewals
• Manage the sales cycle from prospecting to close.
• Comfortable with longer and more complex selling cycles with multiple stakeholders
• Dealing with Legal/Finance/IT requirements
• Manage and maintain a healthy pipeline of key customers and continuously find new opportunities for our customers and qualified prospects and opportunities
• Collaborate with Sales Development, Customer Success, and Marketing teams to develop and execute account plans
• Maintain strong relationships with existing customers, understanding their business needs and providing additional Solutions of the Company to optimize growth
• KPIs of high-volume calls, minutes, demos, and strategic focus on outreach and follow-up personalized cadences to strengthen customer relationships
• Identify and close cross-sell/up-sell opportunities using the Company suite of products
• Deliver a value-based selling experience to our customers based on automation and customer behavior
• Accurately forecast monthly/quarterly sales and retention achievement to management
• Contribute feedback to the larger Company organization by utilizing strong analytical thinking, presentation, and problem-solving skills
• Identify best practices to refine the company’s lead generation playbook
• Travel is recommended but not necessary or required.

Commercial Account Executive

• Successfully build relationships with customers, discussing business strategies and areas of difficulty and educating them on specific products and services that would provide value and support their goals
• Focus on the expansion of our current client base
• Increase new sales potential by performing outbound sales activities including phone calls, emails, and campaigns, and scheduling and facilitating demonstrations
• Drive bottom line by qualifying inbound inquiries and appropriately advancing them through the sales process for an increased conversion opportunity
• Maintain strong rapport with existing customers, understanding their business needs and providing additional Semrush Solutions to optimize growth
• Connect daily to provide product support, answer questions, and provide resources to ensure success and achieve goals
• Meet or exceed key sales activity metrics and revenue quota in areas such as calls, emails, qualified opportunities, and secured demonstrations to support sales volume and facilitate client acquisition and retention
• Collaborate with the Sales Team to strategically identify new ways to improve and optimize sales activity, outbound lead sourcing techniques and identify the benefits of our services for our customers
• Maintain an expert level of product knowledge to support current and potential customer questions and provide a better understanding of the tools to overcome hesitations and offer clarity to Semrush solutions
• Communicate with Sales, Customer Success, Marketing, and the Management Teams to provide feedback, share and offer ideas on best practices, successes, and solutions
• Ensure data accuracy of customer information maintained in the CRM system to improve reporting and analytics

Frontend Engineer

• Develop shared components and widgets related to payment forms
• Maintain and improve the user-facing subscription storefront, payments, billing information
• Solve non-trivial problems
• Collaborate with other teams within the department
• Cover new functionality with unit tests and participate in designing E2E tests
• Design and relaunch some projects from scratch

Senior Frontend Developer, Ivory Team

Customer Success Manager

• Build and nurture strong relationships with agency teams and users, helping to enable them on Semrush Enterprise
• Drive high agency retention and renewal rates by ensuring our channel partners are fully enabled and see ongoing value from the product and their partnership
• Collaborate closely with different customer stakeholders to create and link key workflows within their agency services to the business value Semrush drives
• Ensure customers understand how specific features and tools directly enhance their marketing objectives and performance
• Validate that the reporting is delivering expected results
• Act as the voice of the customer within Semrush, advocating for any improvements or enhancements based on customer needs and feedback
• Develop detailed, customized success plans tailored to the customer’s specific needs and business objectives

Channel Partner Success Manager – Strategic Customer Success Team

• Develop and implement strategies to improve customer support efficiency, quality, and overall customer experience.
• Capacity Plans/Workforce Management for CSS: Develop, manage, and optimize capacity plans to ensure optimal staffing models that are efficient, lean and aligned with our Customer SLAs
• Variable Comp Plans Management: Develop and manage all our variable compensation plans in partnership with Sales and legal teams. Determine a governance model and a clear yearly cadence to review variable compensation plans, maps proposals for improvements and oversees their implementation
• Process Optimization Champion: Develop a deep understanding of our working model, its metrics and signs of health, and develop solutions to optimize of internal resources through process optimization. Foster this mindset across multiple teams, and provide best practices.
• Reporting Management: In collaboration with Data teams and leaders from CSS, develop a deep understanding of yearly reporting milestones, such as QBRs, annual reviews, and support with the preparation and coordination of all deliverables for such instances (elaborate templates for leaders to fill, project manage the creation of these reports, organize prep calls, etc.)
• Tool and technology Management: Become the main point of contact for all toll alignments. Manage, implement and maintain customer success platforms and tools while ensuring their enablement, access, and process optimization.
• Data and insights: In collaboration with Data teams, partner in the collect, analyze, and report on key data such as customer health, adoption, churn, and renewal to provide actionable insights.
• Customer Success and Support Program Management: Work on the elaboration of ad-hoc CSS group level programs, in close partnership with CCO.

Head of Customer Success and Support Operations

• Establish and maintain a deep understanding of the overall Semrush technology portfolio and the competitive landscape
• Be a thought leader to the sales team and a technical lead on strategic client relationships across various industry verticals
• Collaborate with Executive, Product, Sales, and other senior-level decision-makers.
• Ability to provide authoritative guidance on technical concepts with strong skills in API, IT operations, security, and processes
• Expertise in handling technical data questions from clients and prospects.
• Help champion an environment for ongoing strategic customer success
• Work closely with key client executive decision makers on product evaluations and proof of concepts to ensure the solutions/products meets client objectives
• Actively assist other Sales teams in pre/post-sales engineering responsibilities
• Perform high level Discovery with your clients
• Conduct internal training, prepare & conduct demos, host webinars and events with clients, and interact with other Semrush Teams.

Commercial Solutions Engineer

Sales

• Hire and develop a team of Enterprise Account Executives
• Create situational playbooks and sales plays to expand business within an existing customer base
• Identify new market opportunities, customer segments, and sales channels to drive revenue
• Multi-thread prospecting across an organization to identify users, champions, and the economic buyer
• Build tight partnership with GTM Enablement team to uplevel critical AE skills/competencies
• Develop and execute comprehensive sales strategy for the enterprise segment, aligning it to business objectives
• Cultivate and maintain strong relationships with key enterprise customers
• Create a winning culture of high performance and an engaged team for Enterprise Sales by achieving below-average regrettable attrition and high AE attainment (100%+)

Digital Strategy Consultant – Consulting Services Team

HR Business Partner – Sales HR Team

Senior Accountant, US Accounting Team

Onboarding Consultant – Onboarding Services Team

Senior Manager, Consulting Services – Consulting Services Team

Senior Integration Platform Engineer

Enterprise Solution Engineer

Product PR Specialist Lead – Communications Team

Commercial Account Executive

Commercial Account Executive

Senior Frontend Developer, Ivory Team

Channel Partner Success Manager – Strategic Customer Success Team

Head of Customer Success and Support Operations

Commercial Solutions Engineer

Regional Sales Director – Enterprise