Santander

Operations

• Ser o profissional ponto focal para operações complexas e relacionamento com clientes sensíveis, garantindo a fluidez operacional e atuando como facilitador entre as áreas comerciais, operacionais e riscos, mediando a solução de problemas dos nossos clientes de forma simples, pessoal e justa.
• Atuar na estruturação e monitoramento das operações de entrada e saída de recursos de investidores não residentes, garantindo a satisfação do cliente e o cumprimento da legislação vigente;
• Intermediar o relacionamento com diferentes clientes, garantindo atendimento personalizado e técnico com foco na solução de problemas;
• Atuar como suporte a Mesa de Operações em casos críticos, garantindo agilidade no processamento e mitigação de erros operacionais;
• Atuar como mediador em casos críticos escalonados, buscando soluções eficazes para a satisfação do cliente, preservando a imagem da instituição junto ao mercado;
• Articular a comunicação com as áreas Comerciais, Operacionais e Compliance para garantir a melhor experiência para o cliente.

Espec Tec Operacoes III

Compliance

• Responsible for the process administration, reporting, analysis, and documentation of assignments in the regulatory reporting area
• Prepare daily, weekly, monthly, quarterly and annual regulatory reports
• Collaborates with internal business lines on data enhancement, requirements and reconciliation
• Participates in projects and process enhancements from end-to-end
• Improves the effectiveness of the reporting team by analyzing adjustments and/or enhancements to current reporting processes

Senior Regulatory Reporting Analyst

Financial Planning and Analysis

• In this role you would serve as an SME responsible for origination and support of Trade Finance & Working Capital (inclusive of Receivables, SCF, Letters of Credit, Inventory Finance and others) transactions.
• Responsible for origination of Trade and Working Capital transactions through meetings and constant contact with clients.
• Responsible for managing and growing the existing traditional trade and structured trade portfolio.
• Leverage data and market intelligence to identify new business opportunities within the Commercial Bank.
• Develops internal relationships in areas critical to getting deals booked - product, legal, , compliance, operations, risk, etc.
• Works with different teams to approve, structure and execute new transactions, as well as maintaining existing ones.
• Promotes and develops working relationship within Commercial Banking and CIB.

VP, Trade Finance and Working Capital Sales

Risk

• Lead and execute model risk management activities and projects in alignment with the Enterprise MRM framework, regulatory guidance, and industry best practices.
• Develop and enhance methodologies, tools, and approaches for identifying, assessing, and managing model risk across interest rate, liquidity, credit, and market risk models.
• Evaluate model conceptual soundness, key assumptions, data integrity, and overall design to ensure models are fit for purpose.
• Perform independent testing of models, including numerical, statistical, and computational accuracy, outcomes analysis, and review of governance and control processes.
• Proactively identify gaps, weaknesses, or emerging concerns in existing processes, policies, procedures, and frameworks, and support timely remediation.
• Monitor model-related activities to minimize the Company’s exposure to model risk through quantitative analysis, risk identification, and remediation efforts.
• Communicate complex risk modeling topics, findings, and recommendations to senior management to improve decision-making, efficiency, and risk reduction.
• Support regulatory compliance and the Company’s reputation by ensuring adherence to legal, regulatory, and internal standards related to model risk management.

Model Validation Associate – Liquidity and Market Risk

Designer

• Support end-to-end execution of retail experience and format initiatives across the physical network
• Maintain visibility into project scope, timelines, risks, decisions, and dependencies
• Support design development, implementation, and standard maintenance
• Coordinate with architecture/design firms, agencies, and contractors to ensure high-quality deliverables
• Create executive-ready presentations to communicate concepts, progress, and recommendations

Senior Associate, Retail Design – Experience

Support Engineer

• Provide day-to-day support and service to assigned Santander clients via telephone and email
• Identify opportunities to enhance client relationships through services and products
• Conduct follow-up on all paperwork submitted
• Handle daily customer requests such as account opening, wire processing, and transfers
• Troubleshoot and investigate customer issues and onboard new clients
• Support Relationship Managers by answering calls and preparing packages
• Prepare and distribute weekly reports and assist with Compliance requested items

Client Support Analyst

• Serves as subject matter expert in designing and implementing data governance frameworks for key reporting and business processes
• Partners with business leaders to ensure data quality and timely delivery
• Performs independent challenge and validation of complex risk models
• Supports special projects as needed
• Identifies, documents, and assesses model data inputs to evaluate completeness, consistency, lineage, and effectiveness of controls
• Defines, documents, and executes data validation requirements for model validation activities
• Performs independent validation of statistical, machine learning, and Generative AI models
• Develops and executes benchmarks, challenger models, and replication analyses
• Assesses overall model health and compliance with data and model risk management policies
• Partners with model owners, developers, and business stakeholders to understand model design and business context