Santander

Compliance

• Lead and support preparation and review of Basel III regulatory capital calculations and reporting
• Interpret evolving regulatory requirements and assess impact on capital reporting processes and disclosures
• Partner with Risk, Treasury, and Finance teams to validate RWA calculations and capital adequacy metrics
• Drive improvements in capital reporting automation, data quality, and controls
• Provide subject matter expertise to senior leadership on regulatory capital matters
• Support regulatory examinations, audits, and internal control reviews
• Identify process enhancements to improve efficiency, transparency, and compliance
• Mentor junior team members on capital reporting standards and best practices

Regulatory Capital Reporting Associate – Basel III

Operations

• Ensure the branch operates efficiently and securely while delivering exceptional customer experiences.
• Oversee risk controls by ensuring compliance with policies, procedures, and regulatory requirements.
• Enhance customer experience by ensuring smooth transaction processing and resolving issues promptly.
• Serve as a trusted expert, providing clarity on policies and guidance on execution.
• Build and maintain strong relationships with customers.
• Conduct cash counts and maintain accurate audit logs.
• Assist colleagues in achieving their developmental goals.

Branch Operations Manager

Consultant

• Maintain, refine and optimize Workday Compensation, Advanced Compensation and Benefits configuration within a global, standardized operating model.
• Lead and participate in challenging improvement projects aimed at enhancing user experience, strengthening process efficiency and increasing automation—within the existing functional framework.
• Support annual reward cycles (merit, bonus, allowances) by ensuring accurate configuration, testing and seamless execution in close collaboration with P&C stakeholders.
• Configure and maintain Benefits-related functional elements (plans, eligibility rules, events, validations), ensuring alignment with governance and system integrity—without providing operational enrolment support.
• Analyzes issues and change requests, providing expert insights and managing incident resolution and small enhancements end-to-end.
• Develop clear documentation, configuration standards and knowledge-sharing assets.
• Collaborate with P&C, IT and other cross-functional teams to deliver high-quality solutions.

Senior Workday Consultant, Compensation – Advanced Compensation & Benefits

Security Engineer

• Develop and maintain security architecture for web, mobile and cloud technologies.
• Utilize Jira to create, update, and manage reports reflecting the team's risk management and performance.
• Build and maintain Jira dashboards and other Jira artifacts.
• Manage Jira and Confluence pages leveraged by the Security Architecture workflow, reference architecture, and other communications.
• Monitor the capacity and workload of the Security Architecture team, facilitating effective task distribution.
• Collaborate with US-based and international team members on various security projects.
• Attend meetings related to the Control Phase of the Software Development Lifecycle representing the Security Architecture Function.
• Communicate effectively with team members in English and Spanish

Security Architect

Customer Support

• Acting as the first point of contact for customers over the phone.
• Assisting with day-to-day transactions, queries, and servicing.
• Updating customer records.
• Helping to keep our customers and the bank safe.
• Building relationships and finding solutions.
• Developing your knowledge of services and products to help our customers.
• Identifying new ways to improve the customer experience.

Customer Service Advisor – Everyday Banking

Risk

• Support development, execution, and governance of stress testing and capital planning models
• Conduct regression and time-series modeling
• Execute stress scenario model runs and support production processes
• Perform backtesting and model performance monitoring
• Prepare comprehensive model development documentation
• Analyze and communicate modeling results to senior management and regulatory stakeholders

Senior Analyst, Risk Modeling – PPNR

• Lead, coach, and develop a team of fraud investigators and senior specialists.
• Establish performance standards aligned to SLA, QA, regulatory, and loss mitigation objectives.
• Monitor investigative quality and ensure consistent application of fraud policies and procedures.
• Drive a high-performance culture focused on accountability, risk awareness, and continuous improvement.
• Provide escalation guidance and decision support on high-risk or complex fraud matters.
• Oversee after-hours fraud event rotation and escalation protocols.

Manager, Claims & Fraud Operations

Project Manager

• Management of strategic portfolio of projects to ensure alignment and compliance in scope, time, quality and budget.
• Management and monitor the progress of the project portfolio, periodically delivering status reports and financial reports to managers and stakeholders, up to Director level.
• Effective identification and management of the risks and issues of the project portfolio; skills to influence and manage mitigation actions, recommending actions and scaling the risks they expose to the company.
• Responsible for a properly execution of processes and company methodology.
• Understand the business needs and priorities and, based on those, contribute to the manufacturing plan for the unit.
• Identifies improvement opportunities through a variety of sources: discussions with executives, analysis of current processes.
• Participates in the definition of business priorities and remains connected to business sponsors, external forums, vendors, other banks of the group and Corporate.
• Leads the implementation: manage implementation teams, report progress to executive level suggests necessary adjustments to the designed solution.

Project Manager – Infrastructure

• Ejecutar control testing y recolección de evidencia para controles de Infraestructura.
• Soportar auditorías internas/externas/regulatorias (walkthroughs, requerimientos, evidence packs).
• Gestionar hallazgos y planes de remediación (CAPs) : dueños, fechas, seguimiento y validación de cierre.
• Administrar excepciones/waivers : documentación, controles compensatorios y vigencia.
• Monitorear y reportar KPIs/KRIs (parcheo, vulnerabilidades, hardening, consistencia inventario/CMDB).
• Preparar estatus ejecutivo : riesgos, drivers principales, bloqueos y decisiones requeridas.

Compliance and Assurance

General Counsel

• Provide day-to-day legal advice on employment law matters
• Manage and coordinate employment-related litigation, arbitrations, administrative charges, and internal investigations
• Draft and review employment related policies, separation agreements, and other employment documents
• Support human resources and business leaders with training and best practices
• Participate in cross-functional legal projects as needed

Senior Legal Counsel – Employment Law

Controller

• Manages and monitors large project or accounting processes within the regulatory reporting function, specifically, capital.
• Provides subject matter expertise to leaders and business lines by providing guidance, interpretation, and communicating impact to business lines/accounting team.
• Directs and guides capital reporting teams by reviewing financial information, reporting, and disclosures.
• Ensures compliance and regulatory standards are met within the department.
• Researches and analyzes new products, systems, and/or best practices within the accounting function; proposes findings to Regulatory Reporting Director.
• Monitors and analyzes department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy.
• Collaborates cross-functionally with all lines of businesses to facilitate and lead timely implementation and standardization of any new regulatory reporting requirements.
• Advises senior management on the best practices needed to meet defined goals and objectives.
• Establishes and maintains collaborative relationships with internal and external stakeholders.

Regulatory Reporting Associate – Controllership

• Ensure the branch operates efficiently and securely while delivering exceptional customer experiences.
• Oversee risk controls by ensuring compliance with policies, procedures, and regulatory requirements.
• Enhance the customer experience by ensuring smooth transaction processing and resolving issues promptly.
• Build and maintain strong relationships with customers to elevate their banking experience and foster loyalty.
• Support the teller line, use coaching tools, and provide feedback to ensure efficient and accurate transactions.
• Utilize data-driven decision-making to improve branch performance and operational efficiency.

• Serve as the focal point for complex operations and relationships with sensitive clients, ensuring operational continuity and acting as a facilitator between Commercial, Operations and Risk areas, mediating client problem resolution in a simple, personal and fair manner.
• Structure and monitor inbound and outbound transactions for non-resident investors, ensuring client satisfaction and compliance with current legislation.
• Act as intermediary in relationships with different clients, delivering personalized and technically informed service with a focus on problem resolution.
• Provide support to the Operations Desk in critical cases, ensuring speed in processing and mitigation of operational errors.
• Act as mediator in escalated critical cases, seeking effective solutions to satisfy the client while preserving the institution's reputation in the market.
• Coordinate communication with Commercial, Operations and Compliance areas to ensure the best possible client experience.

Technical Operations Specialist II

Analyst

• Analyze portfolio exposures and build data-driven insights.
• Automate credit risk reporting processes for Loss Forecasting covering all US business entities.
• Extract, transform, and analyze credit risk and portfolio data.
• Develop automated reporting and analytical tools using Python.
• Monitor key risk indicators.
• Collaborate with risk owners to improve controls and reporting workflows.
• Present insights and recommendations to stakeholders.

Credit Risk Analyst

• Act as the primary point of contact for complex operations and sensitive client relationships, ensuring operational flow and serving as a facilitator between Commercial, Operations and Risk teams, mediating the resolution of clients' issues in a simple, personal and fair manner.
• Structure and monitor inbound and outbound fund flows for non-resident investors, ensuring client satisfaction and compliance with applicable foreign exchange regulations.
• Manage relationships with various clients, providing personalized and technical support focused on problem resolution.
• Provide support to the Operations Desk in critical cases, ensuring rapid processing and mitigation of operational errors.
• Act as a mediator in escalated critical cases, seeking effective solutions to satisfy the client while preserving the institution’s reputation in the market.
• Coordinate communication with Commercial, Operations and Compliance areas to ensure the best client experience.

Regulatory Capital Reporting Associate – Basel III

Branch Operations Manager

Senior Workday Consultant, Compensation – Advanced Compensation & Benefits

Security Architect

Customer Service Advisor – Everyday Banking

Senior Analyst, Risk Modeling – PPNR

Manager, Claims & Fraud Operations

Project Manager – Infrastructure

Compliance and Assurance

Senior Legal Counsel – Employment Law

Regulatory Reporting Associate – Controllership

Branch Operations Manager

Technical Operations Specialist II

Credit Risk Analyst

Technical Operations Specialist III