Santander

Operations

• Ensure branch operates efficiently and securely
• Deliver exceptional customer experiences
• Oversee risk controls and compliance
• Enhance customer experience through smooth transaction processing
• Engage customers through digital platforms
• Conduct cash counts and maintain accurate audit logs
• Support teller line and provide coaching

Branch Operations Manager

IT Support

• Influences others regarding technologies, solutions to problems, processes and best practices for implementation
• Provides and implements technology solution guidance for existing problems within the Enterprise Architecture function
• Recommends and participates in the analysis, evaluation and development of enterprise strategic and operating plans
• Researches and analyzes current information technology environment to detect critical deficiencies
• Advises and delivers informational IT training to stakeholders as needed

Associate, Enterprise Architecture

Financial Planning and Analysis

• Delivering an individual contribution plan and an exceptional client experience.
• Achieving net portfolio growth in line with approved objectives.
• Identifying, understanding, and helping corporate and commercial clients with their changing needs.
• Providing regulated investment advice to help corporate and commercial clients meet their objectives.
• Demonstrating deep understanding of wider financial affairs and financial products to ensure that knowledge is comprehensive, and client focused.
• Maintaining up to date and compliant records to ensure relevant internal standards and external regulatory requirements are observed.

Wealth Advisor, Corporate & Commercial

Financial Crime

• Develop, enhance, and maintain AML compliance models and transaction monitoring scenarios
• Apply data science, statistical modeling, and machine learning techniques
• Support AML compliance initiatives through model development, tuning, and alert reduction strategies
• Perform advanced data analysis using SAS, SQL, and Python
• Design and execute complex SQL queries and data extraction activities
• Develop Python-based automation scripts and analytical solutions
• Execute model testing activities
• Collaborate with Compliance, Technology, Model Risk, and Business teams
• Create and maintain technical documentation and testing evidence
• Work within Agile delivery methodologies

AML Compliance Model Developer – Associate

Customer Support

• Acting as the first point of contact for customers over the phone.
• Assisting with day-to-day transactions, queries, and servicing.
• Updating customer records.
• Helping to keep our customers and the bank safe.
• Building relationships and finding solutions.
• Developing your knowledge of services and products to help our customers.
• Identifying new ways to improve the customer experience.

Customer Service Advisor – Everyday Banking

Director

• Leading a portfolio of corporate clients, driving growth through acquisition, relationship management, and retention in line with Santander’s strategic priorities.
• Developing tailored funding and lending solutions that meet client needs, collaborating with internal teams including Credit Risk, Portfolio Management, and Treasury.
• Acting as a trusted adviser, building deep, long-term relationships with clients and business introducers while enhancing Santander’s profile in the marketplace.
• Managing risk effectively, ensuring compliance with credit policies, regulatory frameworks, and financial crime standards while maintaining the quality of the portfolio.
• Driving business development activity, proactively identifying new opportunities and supporting the delivery of sustainable revenue growth and profitability targets.
• Providing coaching, performance management, and mentoring to Relationship Managers to build capability and share best practice.
• Championing digital adoption, using platforms such as Salesforce and nCino to deliver efficient onboarding, maintain data integrity, and improve client experience.
• Promoting Santander’s values and culture, acting as an ambassador for the bank and contributing to our goal of being the best bank for clients, colleagues, and communities.

Senior Relationship Director

Manager

• Designing severe but plausible scenarios, leveraging technical knowledge across technology, cyber, data, and third-party environments.
• Maintaining a testing calendar aligned to threat intelligence, vulnerabilities, and regulatory expectations.
• Delivering structured scenario testing exercises, ensuring clear outcomes, insights, and actionable recommendations.
• Integrating testing outputs with Incident & Crisis Management teams, driving improvements in response playbooks and procedures.
• Identifying new vulnerabilities and resilience gaps through testing and analysis of results.
• Supporting remediation tracking and accountability, ensuring issues identified through testing are addressed effectively.
• Contributing to risk reporting, trend analysis, and governance forums to support decision-making.
• Collaborating with stakeholders across business, technology, and risk to embed testing and resilience best practices.

Crisis Management & Communication Manager

• Overseeing the entire lifecycle of data within the organisation from acquisition and storage to analysis and dissemination
• Designing and evolving tooling solutions and data platforms to support Operational Resilience strategy and decision-making
• Developing and maintaining IBS resilience dashboards and visualisations, ensuring clear, actionable insights for stakeholders
• Building and delivering Pillar-level resilience metrics (KRIs) with strong data definitions, controls, and governance
• Designing and implementing data pipelines for ingestion and integration of vulnerability data from multiple sources (e.g. VM tooling)
• Establishing data models, structures, and reporting frameworks to ensure consistency, scalability, and traceability
• Implementing data quality controls and validation processes to ensure accuracy, completeness, and reliability of MI outputs
• Enabling data-driven insights and advanced analytics to support resilience, risk identification, and strategic decision-making
• Collaborating with stakeholders to translate business requirements into technical data and reporting solution

Reporting Manager, Tooling

• Oversee the entire lifecycle of data from acquisition to dissemination
• Lead the annual Important Business Services (IBS) refresh and assessment
• Deliver ITOL (Impact Tolerance) calibration using quantitative models
• Design and maintain end-to-end service mapping architecture
• Implement data-led dependency modeling across technology and third-party ecosystems
• Develop mapping data models and integration pipelines for resilience insights
• Establish data quality frameworks and controls
• Drive vulnerability identification through advanced analytics
• Provide SME challenge across technology, cyber, data, and third-party areas.

Mapping & Vulnerability Manager

Product Manager

• Dirigir la planeación, ejecución y control de proyectos del Contact Center.
• Garantizar que las soluciones implementadas optimicen la productividad y la experiencia del cliente.
• Evaluar la viabilidad de los proyectos operativos basándose en impacto, costos y necesidades del Contact Center.
• Dar seguimiento al avance de proyectos y gestionar desviaciones, proponiendo acciones correctivas.
• Documentar los distintos esquemas de incentivos para asegurar su correcta aplicación.
• Liderar y desarrollar equipos de alto desempeño.

Product Owner

Account Manager

• Serve as the main relationship lead for all AAA Clubs, ensuring strong engagement and alignment with CEVF programs
• Drive AAA loan originations to achieve annual targets
• Deliver a minimum of 10 program presentations annually to AAA club personnel
• Ensure AAA clubs have current and accurate marketing and collateral materials
• Develop and implement loan promotions in partnership with AAA clubs, where appropriate
• Maintain accurate and up-to-date AAA club contact databases
• Support lead generation efforts by identifying opportunities within AAA clubs and routing prospects to BDOs
• Provide reporting and insights on AAA portfolio performance to the Relationship Manager/Market Director and appropriate AAA personnel
• Assist in budget planning and performance tracking for AAA-related initiatives
• Support administrative processes such as Withhold & Disburse program setup
• Partner with distributors to increase application submissions and overall production
• Collaborate with BDOs to convert AAA-generated leads into funded deals
• Conduct in-market visits, ride-alongs, and attend trade shows and industry events
• Promote CEVF programs to prospective customers and partners to expand pipeline
• Maintain accurate distributor and partner contact information
• Gather and share industry intelligence (rates, trends, competitive insights) with internal stakeholders
• Act as a brand ambassador for Santander/CEVF within the towing and AAA ecosystem

Relationship Manager – Commercial Equipment Vehicle Finance

Business Development Rep

• Prospecting for new commercial business and maintaining a portfolio of existing clients
• Discussing customer needs, problems, or complaints
• Arranging for meetings between customers or prospective customers and representatives of various company functional areas
• Providing consistent quality customer service to both internal and external customers
• Representing the organization in various civic and community functions
• Assisting in the implementation and coordination of the companywide business development call program
• Pre-qualifying clients for market segment
• Working with strategic partners to identify cross sell opportunities
• Documenting calls and results, and making reports to management as required

Senior Business Development Officer – Dealer Commercial Services

• Responsible for prospecting for new commercial business and maintaining a portfolio of existing clients.
• Discuss customer needs, problems, or complaints, and arrange for meetings between customers or prospective customers and representatives of various company functional areas.
• Provide consistent quality customer service to both internal and external customers.
• Represent the organization in various civic and community functions to enhance the bank's image.
• Assist in the implementation and coordination of the companywide business development call program.
• Pre-qualify clients for market segment.
• Work with strategic partners to identify cross sell opportunities with clients and prospects.
• Maintain and grow the relationship with Santander through documentation of calls and results, and making reports to management as required.

Consultant

• Maintain, refine and optimize Workday Compensation, Advanced Compensation and Benefits configuration within a global, standardized operating model.
• Lead and participate in challenging improvement projects aimed at enhancing user experience, strengthening process efficiency and increasing automation—within the existing functional framework.
• Support annual reward cycles (merit, bonus, allowances) by ensuring accurate configuration, testing and seamless execution in close collaboration with P&C stakeholders.
• Configure and maintain Benefits-related functional elements (plans, eligibility rules, events, validations), ensuring alignment with governance and system integrity—without providing operational enrolment support.
• Analyzes issues and change requests, providing expert insights and managing incident resolution and small enhancements end-to-end.
• Develop clear documentation, configuration standards and knowledge-sharing assets.
• Collaborate with P&C, IT and other cross-functional teams to deliver high-quality solutions.

Senior Workday Consultant, Compensation – Advanced Compensation & Benefits

Sales

• Serve as a trusted advisor to customers focusing on building strong relationships.
• Provide tailored solutions for banking, lending, and investment products.
• Deliver exceptional customer service and minimize risk.
• Process teller transactions and identify cross-sell opportunities.
• Collaborate with team members to drive branch sales targets.
• Ensure compliance with regulatory requirements and internal policies.
• Engage customers with digital banking tools and educate on self-service options.

Branch Operations Manager

Associate, Enterprise Architecture

Wealth Advisor, Corporate & Commercial

AML Compliance Model Developer – Associate

Customer Service Advisor – Everyday Banking

Senior Relationship Director

Crisis Management & Communication Manager

Reporting Manager, Tooling

Mapping & Vulnerability Manager

Product Owner

Relationship Manager – Commercial Equipment Vehicle Finance

Senior Business Development Officer – Dealer Commercial Services

Senior Business Development Officer – Dealer Commercial Services

Senior Workday Consultant, Compensation – Advanced Compensation & Benefits

Sales and Service Banker