TSB Migration Lead – Case Management, PKYC/B

Santander

Technology Lead managing strategy and execution for financial crime technology at Santander. Leading teams through critical transformation for KYC and Case Management.

Posted 7/31/2026full-timeBradford • 🇬🇧 United KingdomSenior💰 £80,000 - £120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technology strategy, roadmap development, and end-to-end delivery within the Financial Crime domain, particularly in KYC, KYB, and Case Management. Proven ability to lead complex transformation programmes, ensuring operational readiness and governance across multiple stakeholders.

Highest-signal resume keywords

Technology StrategyKYC/KYB/Case ManagementAgile DeliveryLarge-Scale Programme DeliveryVendor Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Technology StrategyRoadmap DevelopmentProgramme DeliveryGovernanceRisk ManagementFinancial Crime TechnologyKYCKYBCase ManagementAgile Methodologies

Soft Skills

LeadershipCollaborationInnovationPeople LeadershipCommunication

Certifications & Qualifications

Degree in Computer ScienceDegree in Information TechnologyDegree in EngineeringDegree in Business

Industry Keywords

Financial CrimeAMLTransformation ProgrammesOperational ReadinessService Performance

About the role

Key responsibilities & impact

Own the technology strategy, roadmap, and end-to-end delivery for the Case Management, pKYC, and pKYB domain.
Provide leadership across the TSB Migration Programme, ensuring successful delivery and operational readiness.
Lead multiple engineering teams, suppliers and technology partners to deliver complex regulatory and business outcomes.
Provide governance, risk management, and executive reporting across the technology domain.
Partner with Financial Crime Operations, Compliance, Architecture, Data, and Product teams to define strategic priorities.
Drive platform resilience, service performance, and continuous improvement.
Champion engineering excellence, innovation, and people leadership across the domain.

Requirements

What you’ll need

Experience in Financial Crime, KYC, KYB, AML or Case Management platforms.
Experience owning technology strategy, roadmap, and delivery for enterprise platforms.
Experience leading complex transformation or migration programmes with multiple stakeholders and suppliers.
Degree or equivalent higher education qualification in Computer Science, Information Technology, Engineering, Business or a related discipline.
Technology strategy and architecture.
Large-scale programme delivery and governance.
Financial Crime technology including KYC/KYB/Case Management.
Vendor and supplier management.
Agile delivery and engineering leadership.

Benefits

Comp & perks

Competitive rewards that reflect the real impact you make and the value you bring.
Wellbeing that goes beyond work — access to a suite of apps, discounted gym, fitness access, online classes, flexible healthcare, and mental health support.
Time to give back through volunteering opportunities.
Global growth opportunities to shape your career, learn new skills, and explore possibilities across our international network.