Product & Proposition Manager – Insurance & Retail Investing

Santander

Product & Proposition Manager shaping Santander’s insurance and protection products. Developing customer campaigns and optimising digital experiences with partners and internal teams.

Posted 8/11/2026full-timeMilton Keynes • 🇬🇧 United KingdomMid-LevelSenior💰 £52,459 - £78,689 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing insurance and protection products while delivering excellent customer outcomes. Proficient in stakeholder management, change delivery, and understanding of digital channels and regulatory environments.

Highest-signal resume keywords

Stakeholder ManagementChange DeliveryCustomer-Centric ThinkingUnderstanding of Digital ChannelsKnowledge of Regulatory Environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance Product ManagementCustomer Proposition DevelopmentAnalytical SkillsBasic Excel ProficiencyBasic PowerPoint Proficiency

Soft Skills

CollaborationInfluencing Skills

Industry Keywords

Insurance ProductsProtection ServicesCustomer OutcomesDistribution ChannelsRegulatory Compliance

About the role

Key responsibilities & impact

Shape product propositions and manage insurance and protection products and services, including Home, Life, Car and Travel Insurance
Work with insurance partners including Aviva, BGLi, Chubb and Axa to provide competitive, market-leading products
Collaborate with Marketing and CRM teams to identify, develop and launch promotional campaigns
Support distribution channels, with particular focus on engaging customers through digital channels
Deliver excellent customer outcomes across insurance and protection products
Manage change and optimise customer experiences and communications with internal stakeholders and third-party partners
Develop excellent customer propositions to achieve business objectives
Manage regulatory and other risks effectively and efficiently
Collaborate with and influence internal stakeholders to deliver change efficiently and positively

Requirements

What you’ll need

Great stakeholder management skills (Required)
Track record of delivering change (Required)
Ability to think customer first and understand how good customer outcomes are achieved (Required)
Understanding of digital channels (Required)
Understanding of insurance and protection products and services (Preferred)
Knowledge of the regulatory environment affecting general insurance and protection (Preferred)
Understanding of Santander distribution channels, including digital, branch and telephony (Preferred)
Good analytical skills, including a basic grasp of Excel and PowerPoint (Preferred)

Benefits

Comp & perks

Competitive rewards that reflect the real impact you make and the value you bring
Wellbeing support across physical, mental, social and financial wellbeing
Access to wellbeing apps
Discounted gym and fitness access
Weekly online classes
Flexible healthcare and mental health support
Enhanced family leave
Childcare options
Tailored wellbeing support for every life stage
Volunteering opportunities
Global growth opportunities to shape your career, learn new skills and explore Santander’s international network
Hybrid working pattern