Salesforce

Director

• Own and execute customer acquisition strategies for leading transformation programmes across the Public Safety and Justice agencies in Australia and New Zealand identifying strategic funded priorities, generating demand and operating as an advocate for the capabilities & proven track record of Salesforce within the sector.
• Build and maintain trusted relationships with key decision makers and leadership across public safety and justice agencies.
• Working closely with internal stakeholders including, Regional Sales Leadership, Strategic Account Executives and Solution Engineers, to develop a clear vision and transformation roadmap for our customers.
• Support the nurture and advancement of opportunities working alongside the account teams & solution delivery partners through to contract award and successful programme delivery.
• Develop and own a detailed business development strategy focused on the top public safety and justice executives and transformation areas where Salesforce can bring value in Australia and New Zealand.
• Develop and activate the narrative and point of view for where & how Salesforce can support the transformation of the public safety and justice missions.
• Partner closely with the product development and marketing organisations to help guide Public Sector product direction and production of sales plays for any country specific needs.

Director, Industry Advisor – Public Safety and Justice

Backend Engineer

• The Salesforce Cloud Technical Architect is a pre-sales customer-facing enterprise domain expert applying broad technical skills, with industry knowledge and deep business acumen, supporting sales teams in developing Salesforce value propositions that align to our customers’ business strategies on digital transformation and cloud adoption.
• The Salesforce Cloud Technical Architect determines which Salesforce and third party technologies to leverage in customer driven architectures, based upon product knowledge, industry experience, industry standard integration frameworks and Salesforce Architecture methodologies.
• The Salesforce Cloud Technical Architect helps the sales teams develop specific, repeatable propositions and go to market strategies.
• The Salesforce Cloud Technical Architect also participates in the delivery of solution best practices, reference architectures, educational sessions and industry summits to existing customers, partners and to internal audiences.

Technical Architect – Pre-Sales, All Levels

Full-stack Engineer

• collaborate closely with product managers and senior engineers
• write clean, maintainable code
• participate in rapid experimentation and prototyping
• evaluate the performance of agentic solutions
• implement observability and engage in DevOps tasks
• create user stories and help organize work

Software Engineer, MTS

Product Manager

• Develop a comprehensive and forward-thinking product strategy and roadmap for Data 360, deeply guided by understanding of meta data driven platforms and industry best practices.
• Defining the product capabilities for data ingestion, data security, data governance, data modeling & data analytics with metadata and API based extensibility for Data 360.
• Deliver the administration and setup experience to connect, unify and govern data in Data 360.
• Work with other Salesforce Cloud products to light up end to end use cases based on data and analytics integrations.
• Collaborating with Salesforce Platform R&D teams to drive necessary platform requirements and dependencies.
• Deliver resources to support adoption through various channels, training, trailhead, blogs, open source and internal proof of concepts.
• Collaborate across multiple teams internally. These services have a high number of internal stakeholders with conflicting needs and require strong product leadership to ensure alignment, consistent design principles, and adoption from other teams.
• Balance product vision & roadmap with partner and customer feedback, competitive analysis, prioritizing across a diverse set of inputs and constituents.
• Engage with our partner and customer communities to deliver feature and product enablement, drive customer success and product adoption.
• Highly Data Driven, experienced with estimations, drive metrics and KPI for adoption, growth etc.
• Experienced in CTS analysis, Pricing and Packaging.
• Work closely with key customers to envision, plan and execute along with assigned architecture and consulting resources.

Product Management Director – Data 360, Data Foundations

• Architect, design, implement, test and deliver highly scalable products
• Master our development process, culture and code base, then improve it
• Work closely with a team of engineers, product managers, user experience experts and performance engineers to build new features our customers will love, adopt and use while keeping our trusted platform stable and scalable
• Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics
• Analyze, design and develop test cases and implement automated test suites

Software Engineer, AMTS – College Grad

Financial Planning and Analysis

• Serve as the operational backbone of the EDD Pillar — owning the systems, processes, and insights that enable DET leadership to make faster, smarter, and more strategic decisions
• Lead portfolio strategy and governance, drive financial and capacity planning, manage intake workflows, and deliver executive-ready reporting
• Working cross-functionally with Finance, Workforce Planning, and Pillar leaders to ensure investments are aligned
• Own and evolve the EDD and DET Source of Truth (SOT), ensuring data integrity and accessibility
• Develop and deliver executive-ready materials and strategic insights

Portfolio Strategy – Financial Governance Lead

• lead the highest-complexity Field Service escalations globally (SEV1/SEV2), providing executive-level clarity and technical direction
• serve as the principal technical expert across architecture, optimization, mobile/offline behavior, integrations, and workflow design
• develop advanced diagnostics, SOPs, and content frameworks that reduce inflow and enable global teams
• partner with Product & Engineering to shape roadmap priorities, drive quality improvements, and validate new capabilities
• act as the senior technical advisor to Support, CCE, Success, and Field teams

Cloud Tech Lead – Service Cloud

Security Engineer

• Own the technical architecture and roadmap for vulnerability management tooling
• Lead the design and development of high-quality, scalable engineering solutions
• Drive integration strategy across vulnerability scanners, aggregation pipelines, and downstream systems
• Define and evolve metrics and reporting frameworks
• Partner with cross-functional stakeholders including infrastructure, platform engineering, and product security teams
• Identify systemic gaps and ambiguous problems, propose solutions, and drive them to completion
• Provide technical mentorship, design reviews, and code reviews to engineers on the team
• Contribute to architectural decisions and tooling selections

Staff Security Software Engineer – Vulnerability Management

Affiliate Manager

• Bring firsthand Solutions Engineering field experience into the design and execution of enablement programs
• Act as a technical enablement leader, influencing through expertise, trust, and execution
• Partner with Product teams to deeply understand roadmap, innovation, and emerging capabilities, and translate them into field-ready narratives and technical enablement
• Experiment with modern, creative learning approaches including hands-on labs, live deal-based enablement, peer learning, and AI-enabled “learn while selling” models
• Maintain close connection to active deals, customer conversations, and field feedback to continuously refine enablement priorities
• Own and execute the end-to-end enablement strategy, operating plan, and calendar for the Solutions Engineering organization, aligned to business and GTM priorities
• Act as a strategic advisor and thought partner to SE and Sales leadership, proactively identifying enablement opportunities that drive measurable impact

Enablement Business Partner

Program Manager

• Develop trusted partnerships with all internal stakeholders to help build strategies and action plans that enable customers for success
• Be passionate about customer advocacy and helping customers achieve success and business growth while maintaining Salesforce’s key values of trust and transparency.
• Execute end-to-end communications for all types of technology changes, including content development and editing, approvals, and scheduling
• Take complex technical concepts and translate them into “business-speak”
• Flaunt your creative problem-solving skills
• Wow us with your ability to create, track, and report on your success metrics

Senior Program Manager – Analyst

• Drive the annual budget process and orchestrate month-end close
• Partner with Procurement on Spend Management and analyze large procurement transactions
• Translate complex financial results into concise, actionable insights for the COFO and ELT
• Act as a strategic partner across Finance
• Drive the continuous improvement of FP&A software and Business Intelligence (BI) tools

Senior Manager, COFO Finance & Strategy, Procurement

• Drive the annual budget process
• Orchestrate month-end close and rolling forecast processes
• Advise the Prospect to Cash organization on capital allocation
• Translate complex financial results into concise, actionable insights
• Drive the continuous improvement of FP&A software and Business Intelligence (BI) tools

Senior Manager, COFO Finance & Strategy, Prospect to Cash

Support Engineer

• Lead the end-to-end customer technical experience by managing support cases from initial diagnosis through resolution
• Diagnose and resolve complex technical issues related to Salesforce platform products, including Sales Cloud
• Coordinate resolution of critical and high-priority cases by collaborating with cross-functional teams and escalating issues to Product Engineering when necessary
• Provide onboarding support and technical discovery sessions to help new customers successfully implement Salesforce solutions
• Guide customers on best practices, product configuration, and architecture to accelerate product adoption and maximize platform value
• Investigate customer-reported issues, analyze system behavior, and identify root causes using internal tools and troubleshooting methods
• Manage multiple customer issues simultaneously while prioritizing work in a fast-paced technical support environment
• Develop and maintain deep technical expertise in Salesforce platform functionality and related technologies
• Collaborate with Product Engineering and internal teams to investigate defects, report product issues, and improve platform functionality
• Create and maintain technical documentation and knowledge base articles to support internal teams and the broader support community
• Mentor team members through collaborative troubleshooting frameworks such as the Swarming model
• Communicate complex technical concepts clearly to both technical and non-technical stakeholders

Technical Support Engineer

Account Executive

• Employ your wealth of sales knowledge, with new technologies, and AI modeling to identify and position Agentforce and Data 360 opportunities with potential customers.
• Collaborate and work closely with the Salesforce Sales team to find opportunities to drive Agentforce & Data 360 growth at current and new customers
• Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Data 360 & Agentforce’s capabilities can deliver impact at scale
• Craft and present compelling Points of View (POVs) that underscore the tangible value of Agentforce & Data 360 across both technical and business partners
• Highlight how our solutions align seamlessly with clients' long-term strategic objectives

Enterprise Account Executive, Agentforce – Data 360

• Core Account Executive quarterbacking each deal
• Selling the entire Customer 360 Platform
• Prospecting into new logos
• Cross-sell/up-sell on accounts
• Collaborative selling techniques
• Generating pipeline that leads to closed revenue