Salesforce

Artificial Intelligence

• develop AI agents that perform real actions for companies
• design Agent Intelligence with AI/LLM technologies
• support the entire Technical Lifecycle, collaborating with Builders
• drive strategic impact by partnering with clients
• iterate and deploy solutions, taking ownership from day one

AI Builder

Manager

• Owning our customer renewals by building and maintaining long-lasting client relationships
• Developing strong relationships with customers, connecting with key business executives and stakeholders and preparing customer facing presentations and pricing
• Answering client queries and identifying new business opportunities among existing customers
• Liaise with cross-functional internal teams to improve the entire customer experience
• Serve as the lead point of contact for all customer account management matters
• Negotiate contracts and close agreements to maximize profits and minimize customer churn
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities
• Assist with challenging client requests or issue escalations as needed

Senior Renewals Manager

AI Engineer

• Architect, design, and ship scalable full-stack applications on the Agentforce platform
• Build and iterate on AI agent tooling using modern agentic frameworks and LLM-backed workflows
• Build and ship high-quality, production-grade software using modern engineering practices
• Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows

Software Engineering MTS – Full-Stack, Agentic AI Engineer

• Architect, design, and ship scalable full-stack applications on the Agentforce platform
• Build and iterate on AI agent tooling using modern agentic frameworks
• Build and ship high-quality, production-grade software using modern engineering practices
• Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows

Director

• Oversee the end-to-end operationalization of the public affairs campaign program, from planning through performance measurement.
• Design, implement, and manage integrated public affairs campaigns spanning earned media, paid media, digital advocacy, and direct stakeholder engagement.
• Oversee the full lifecycle of campaign communications—planning, content production, channel execution, and reporting—ensuring tight coordination across functions and in collaboration with the Corporate Communications team.
• Build and manage project plans, timelines, budgets, and vendor relationships to keep campaigns on track and on strategy.
• Develop and maintain a campaign infrastructure that enables rapid response and long-term narrative building simultaneously.
• Develop compelling, audience-specific messaging and narratives that advance the company's public policy priorities across diverse stakeholder groups.
• Quality-control a range of communications materials, including talking points, op-eds, fact sheets, policy briefs, digital content, and executive collateral.
• Partner with corporate communications to integrate public affairs narratives into broader company storytelling, particularly in earned media.
• Ensure media partnerships and paid media campaigns are directed toward priority policy issues.
• Build and operationalize a grasstops employee advocacy program, coordinating with government affairs teams to activate internal champions.
• Represent the company at relevant events, conferences, and stakeholder forums to advance policy relationships and organizational visibility.
• Work with the Federal Affairs team to grow participation and engagement in the political action committee.
• Anticipate emerging policy, political, and reputational risks, and proactively develop rapid response and scenario planning frameworks.
• Lead crisis and issues communications planning, serving as a key cross-functional coordinator when challenges arise.
• Monitor legislative, regulatory, and political developments to assess impact on company operations and public positioning.
• Collaborate with Legal, Policy, Product, and Executive Communications teams to ensure consistent, defensible messaging during sensitive periods.
• Serve as a critical connector across the Public Affairs, Government Affairs, Commercial, and Communications functions.
• Advise internal business leaders and executives on public affairs dynamics, emerging risks, and strategic opportunities.
• Manage and direct external resources, including agencies, consultants, and digital vendors, to maximize campaign effectiveness.
• Support the VP of Public Affairs in developing team strategy, operational frameworks, and function-wide initiatives.
• Ability to manage a small team with the potential to grow your people leadership skills.

Director, Public Affairs

Product Designer

• Influence and compellingly communicate the UX vision to a wide variety of key stakeholders
• Build strong partnerships across disciplines, such as Design, Product, Engineering, and Marketing
• Solve complex UX design problems across web, mobile and tablet
• Collaborate closely with product owners/managers (POs & PMs)
• Work with engineering to deliver final product
• Evangelize new interface guidelines and design patterns

Lead User Experience Designer

Solutions Engineer

• Lead strategic pre-sales engagements for enterprise and strategic accounts
• Architect, build, and deliver hands-on Proof of Concepts (PoCs)
• Deliver world-class, customised product demonstrations
• Lead executive-level discovery and whiteboarding sessions
• Design and present comprehensive solution architectures
• Champion Data Management and Governance best practices
• Lead complex RFP/RFI responses, solution proposals, and business value assessments
• Represent Salesforce as a thought leader
• Mentor and coach junior SEs

Solution Engineer

Customer Support

• Lead a team of Customer Success Managers
• Ensure efficient allocation of resources for customers
• Develop executive relationships with customers
• Proactively address high-risk customers
• Partner with Account Executives and other teams
• Cultivate professional growth of the team

Senior Manager, Customer Success Management, People Management Experience Required

Technical Program Manager

• Own and drive the Industry clouds operating model
• Drive program core team meetings with key stakeholders
• Ensure business goals are met and drive strategic vision
• Develop strong partnerships with key functional stakeholders
• Manage program dependencies across multiple teams
• Provide visibility to program status through reporting

Senior Manager – Technical Program Management

• Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance to ensure customer success
• Conduct technical discovery meetings to document, analyze, and clarify business and technical requirements to support detailed solution proposals
• Deliver architecture reframe and develop white-boarding skills through shadowing and customer-scenario role playing
• Respond to Request for Information/Proposal documents
• Work hands-on with prospects and customers to deliver both standard and customized solution demonstrations, white boarding, presentations, architecture workshops, and best practices that showcase MuleSoft’s solutions
• Collaborate with Product Management, Engineering, and Product Marketing to continuously improve MuleSoft’s products and marketing
• Provide ongoing, post-sales, technical guidance to the client’s technical team to drive adoption/utilization of MuleSoft’s solutions and digital transformation success

Senior Client Solution Engineer – Mulesoft

Customer Success Manager

• Drive the successful onboarding and integration of acquired companies into the Customer Success organization
• Manage a portfolio of acquisitions, ensuring a seamless and effective transition of people, processes, and systems
• Be accountable for driving business continuity during onboarding and defining the integration strategy
• Lead execution planning and manage resources and timelines for a portfolio of acquisitions
• Collaborate with cross-functional teams to ensure alignment throughout the integration journey
• Proactively identify trends and advise the strategy
• Drive continuous learning and refine integration frameworks

Customer Success M&A Lead, Director

• Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
• Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle
• Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
• Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
• Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
• Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.

• develop AI agents that perform real actions for major companies
• design agent intelligence, including prompts and reasoning
• support the technical lifecycle through collaboration with other builders
• partner with clients to convert business challenges into solutions
• own and iterate projects from day one

AI Builder, Emerging Talent

Full-stack Engineer

• In this role, you will leverage your experience in building and deploying large-scale systems to automate systems services across all types of infrastructure (storage, network, server)
• Enable the collection of infrastructure telemetry, make the infrastructure visible and accessible, and ensure that alerts are generated where action is needed
• Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code
• Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale
• Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance
• Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably
• This position entails participation in an on-call rotation

Software Engineer – MTS

Sales

• Manage and develop a team of Account Executives
• Lead client and prospect meetings, working cross-functionally with internal partners
• Ongoing mentoring and development of the sales team
• Recruiting, hiring, and training new team members on sales process
• Reporting on sales activity and forecast to senior management
• Coaching direct reports on strategies to drive sales wins
• Monitoring sales activity of the team and tracking results
• Leading and monitoring demand generation activities
• Developing and implementing successful sales campaigns
• Engaging at C-level in enterprise customer organizations
• Leading significant client concerns and issues
• Developing Corporate relationships and Executive engagement to support success

AI Builder

Senior Renewals Manager

Software Engineering MTS – Full-Stack, Agentic AI Engineer

Software Engineering MTS – Full-Stack, Agentic AI Engineer

Director, Public Affairs

Lead User Experience Designer

Solution Engineer

Senior Manager, Customer Success Management, People Management Experience Required

Senior Manager – Technical Program Management

Senior Client Solution Engineer – Mulesoft

Customer Success M&A Lead, Director

Customer Success Manager

AI Builder, Emerging Talent

Software Engineer – MTS

RVP, Sales – Commercial High Tech