Salesforce

Product Manager

• Define the vision and strategy for Tableau Next
• Drive development of the next generation of Salesforce’s Analytics product line
• Collaborate with engineers, designers, and product teams to deliver an intelligent analytics experience integrated with Salesforce, Agentforce, and Data Cloud
• Turn complex analytics configurations into automated, conversational, agent-guided flows
• Partner with the data governance organization to implement intuitive, API-first governance enforced automatically by agents
• Work with Analytics COE, Pricing, and GTM to design and enforce scalable licensing and monetization tooling
• Own the roadmap for compliance in regulated industries and global deployments
• Define automated regulatory-context detection and enforcement of residency, retention, access controls, and audit trails
• Direct AI agents that detect and resolve data and administration tasks, including policy triage, alerts, and identity drift

Product Manager, Sr. Product Manager – Tableau Next

Account Executive

• Carry quota for both MuleSoft and Informatica and drive ACV across both products
• Position the Data Foundation as the essential layer for AI initiatives
• Lead discovery sessions with CIOs and Data Architects
• Uncover fragmented systems and data-quality issues blocking AI initiatives
• Articulate MuleSoft- and Informatica-led data foundation strategies
• Commercially engage with MuleSoft and Informatica while coordinating technical specialists
• Identify high-value AI-ready use cases across integration and data management products
• Demonstrate how the portfolio automates workflows and prepares enterprises for autonomous AI
• Translate technical capabilities into business ROI and board-level outcomes
• Coordinate solution engineers, technical specialists, partner resources, and internal stakeholders

Account Executive – Data Foundation

Machine Learning Engineer

• Leverage machine learning and artificial intelligence expertise to improve the Slackbot experience
• Develop ML models for ranking, retrieval, and generative AI use cases
• Brainstorm with Product Managers, Designers, and Frontend Engineers to conceptualize and build features
• Lead or heavily contribute to large multifunctional projects with significant business impact
• Own features or systems and define their long-term health
• Improve the health of surrounding systems
• Support sustainable data collection pipelines and ML feature management
• Assist support and operations teams with triaging and resolving production issues
• Mentor engineers and conduct deep code reviews
• Improve engineering standards, tooling, and processes
• Build data pipelines, train recommendation models, fine-tune LLMs, implement application features, and analyze experiment data as needed

Software Engineer, Machine Learning

• Serve as the core Account Executive and main point of contact for customers in the NGO Growth Business Segment
• Sell the entire Salesforce Customer 360 Platform across a prospect account set
• Break into net-new logos in the assigned territory
• Prospect into every line of business to uncover opportunities
• Help prospects plan digital transformation and develop account strategies
• Align internal resources and identify products that meet prospect needs
• Cross-sell and up-sell accounts after the initial deal
• Use collaborative selling techniques and partner with internal resources
• Generate pipeline leading to closed revenue and quota attainment
• Sell based on value and return on investment rather than technical functionality
• Build credibility and trust while influencing buying decisions
• Create demand by identifying business problems and matching them to Salesforce solutions
• Understand business operations and C-level decision priorities
• Orchestrate solutions engineers, cloud account executives, and product-specific specialists

Territory Account Executive, Non-Profit

Architect

• Partner with strategic and high-priority customers to assess Industry Cloud implementations
• Deliver recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption
• Serve as a subject matter expert across designated Industry Clouds
• Provide proactive and reactive guidance on architecture, technology strategy, thought leadership, and product best practices
• Communicate complex technical concepts to technical teams and executive leadership
• Identify capability gaps and design inefficiencies
• Recommend product enhancements or creative custom solutions
• Tailor Success Architect playbooks to Industry Cloud customer challenges
• Collaborate with internal and external partners to drive customer success and product improvement
• Resolve immediate technical challenges with support engineers and identify root causes
• Partner with customer success managers on strategic guidance and long-term technology health
• Liaise with product teams to surface customer feedback for product improvements
• Assess system performance, optimize efficiency and reliability, identify risks, and recommend improvements
• Provide data-driven insights on customer success stories and industry trends

Senior Success Architect – Multiple Openings

• Develop existing customers and drive new business acquisition and expansion in the Home Counties and UK East region
• Create and implement territory and account plans
• Exceed monthly and quarterly sales targets through prospecting, qualifying, managing, and closing sales
• Manage the entire sales process against key performance metrics, emphasizing new business and account expansion
• Create and maintain a sales pipeline for over-achievement
• Position Salesforce capabilities for public-sector entities
• Co-sell with Salesforce sales and cross-functional teams
• Build and expand trusted relationships with public-sector accounts
• Communicate with leadership, customers, partners, and extended teams
• Participate in strategic planning, sales training, customer marketing, volunteering, and team-building activities
• Provide accurate monthly forecasting and revenue delivery

Named Account Executive – Local Government

Account Manager

• Conduct Employee Relations investigations by gathering and analyzing facts, applying laws and policies, and recommending management action
• Partner with Employment Attorneys, Internal Audit, and other investigative bodies
• Provide advice and guidance on employment law, corporate policies, practices, and regulations
• Facilitate interventions to resolve low-risk employee disagreements and conflicts
• Compile investigation findings into reports and communicate conclusions and recommendations
• Deliver warnings and disciplinary actions when required
• Maintain intake, investigative, supporting, and final-report documentation
• Partner with HRBPs, Employment Legal, HR partners, and Employee Success Shared Services on workforce changes and reduction strategies
• Manage Employee Relations and Performance Management cases from intake through resolution
• Coach managers and HRBPs on employee behavior, performance, feedback, and corrective or disciplinary actions
• Track, report, and analyze case trends using Salesforce’s case management system
• Use AI tools to improve workflows, case documentation, and data analysis
• Assist with ER and HR policies and templates
• Create and deliver management presentations on ER topics, trends, and learnings
• Provide ER support for other locations to ensure APAC coverage
• Report to the Senior Director, Employee Relations APAC

Employee Relations Manager

DevOps Engineer

• Define and execute the long-term Site Reliability Engineering strategy and roadmap
• Establish the SRE operating model, team scope, engagement models, ownership boundaries, and success measures
• Build and develop a high-performing team of site reliability and operations engineers
• Modernize SRE through automation, AI-assisted operations, self-service capabilities, and engineering-first practices
• Translate business priorities and customer impact into reliability investments and engineering outcomes
• Advise senior technology leaders on operational risk, resilience, capacity, and reliability tradeoffs
• Establish service-level indicators, service-level objectives, error budgets, and reliability standards
• Partner with engineering teams to design reliability, scalability, recoverability, and graceful degradation into systems
• Define production operational and observability readiness, including readiness reviews and certification practices
• Drive improvements in availability, performance, resiliency, and recovery
• Define enterprise observability strategy across metrics, logs, traces, events, synthetics, real-user monitoring, and business telemetry
• Establish instrumentation, telemetry, dashboards, alerting, and service-health standards
• Improve incident detection, response, mitigation, communication, learning, and on-call practices
• Lead automated detection, diagnosis, remediation, and incident creation
• Establish blameless post-incident reviews and eliminate recurring operational toil
• Develop intelligent-operations roadmaps covering anomaly detection, event correlation, automated triage, root-cause analysis, and remediation
• Evaluate AI-assisted workflows across observability, incident response, capacity planning, and operational support
• Build safe, measurable, auditable automation with appropriate human oversight
• Partner with engineering, DevOps, and business stakeholders to build shared accountability for production outcomes
• Support major launches and critical business events through readiness planning, risk assessment, testing, and operational coordination
• Communicate reliability posture, risks, trends, and investments to executive and technical audiences

Director, Site Reliability Engineering

Data Analyst

• Independently drive development of strategic points of view on critical Customer Success business topics
• Guide the design of strategic initiatives focused on a 2–5 year planning horizon
• Analyze large and complex datasets to extract meaningful insights
• Interpret data trends, patterns, and anomalies to inform strategic decisions
• Develop complex data models and actionable insights
• Design, develop, and maintain interactive Tableau dashboards and reports
• Clean and preprocess raw data and collaborate on data preprocessing pipelines
• Identify and create relevant data features to improve model performance and data processes
• Prepare reports for executive leadership and stakeholders using visualizations and narratives
• Translate stakeholder business requirements into data-driven solutions
• Collaborate with engineering, product, business, data and analytics, project management, and program management teams
• Uncover business context, gather insights, align stakeholders, and define strategic initiatives
• Support planning, design, delivery, and implementation of strategic initiatives
• Transform strategic concepts into operational business rhythms

Manager, Strategic Planning – Analytics

Sales

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Services Sales Solutions Director

Customer Support

• Serve as a Strategic Value Partner for Salesforce’s most complex and high-impact customer accounts
• Drive holistic customer success strategies aligned with long-term business objectives
• Quantify business impact and translate technical milestones into measurable ROI and executive-level success stories
• Build relationships across customer leadership teams and proactively mitigate strategic risks
• Orchestrate cross-functional teams in a matrixed environment across Sales, Product, and Engineering
• Guide customers through case and incident management as a subject matter expert on business context and impact
• Coordinate customer communications and executive engagement during major incidents
• Drive renewals and expansion through executive-level partnerships and Signature Success delivery
• Architect strategic success roadmaps connecting Salesforce platform evolution with corporate objectives
• Govern autonomous AI agents and digital coworkers through strategic guardrails and ethical alignment
• Use usage telemetry and predictive analytics to identify attrition risks and operational bottlenecks 12–24 months ahead
• Provide executive leadership and crisis governance during major incidents
• Mentor internal account teams and coach talent on enterprise environments and AI-augmented workflows
• Deliver executive-level guidance on Salesforce’s innovation cycle and new feature adoption

Customer Success Manager, Director – Core, Sales & Service Clouds

Manager

• Lead a team of technical architects and consultants delivering MuleSoft solutions
• Drive enterprise AI architecture by designing and integrating scalable predictive and generative AI solutions in Salesforce and MuleSoft environments
• Lead technical design sessions and architect/document complex integration solutions aligned with client objectives
• Identify gaps between clients’ current and desired end states using advanced LLMs to review assumptions and simulate edge cases
• Champion AI-first delivery methodology using AI tools, developer assistants, and agentic evaluation frameworks
• Provide hands-on delivery guidance for development, governance, and operational lifecycle standards
• Build the practice through internal initiatives, methodology development, team enablement, architect onboarding, and recruiting
• Collaborate across Sales, Customer Success, Pre-Sales, and Product teams
• Maintain target billable utilization and manage bookings and utilization forecasting
• Lead customers, partners, and technical teams through multi-phased delivery projects
• Coach team members, oversee projects, and contribute to the technical practice business plan

Mulesoft Technical Manager

• Provide operational and analytical support to Employee Success Business Partners supporting the Chief Revenue Officer and global sales organization
• Support org health reviews, org changes, promotions, talent reviews, performance reviews, and employee experience surveys
• Monitor and interpret employee satisfaction, attrition, and turnover trends and metrics
• Use HR analytics tools to support data-driven business decisions
• Support digital transformation through AI, Agents, UAT, and continuous process improvement
• Partner with ESBPs, Centers of Excellence, and global partners to deliver HR processes, programs, and insights
• Lead Employee Success programs, tracking objectives, timelines, communications, and successful completion
• Organize ESPC team members to achieve program objectives when needed
• Manage program communication channels and infrastructure, identifying automation and streamlining opportunities
• Coordinate program workstream leaders, executives, and cross-functional stakeholders
• Prepare leadership updates, risk summaries, recommendations, and decision materials
• Prepare and facilitate program meetings, including agendas, decision tracking, action-item management, and follow-up
• Manage governance structures, RACI frameworks, and reporting cadences
• Execute organizational reshaping, growth, acquisitions, and reorganizations
• Create tools, templates, and resources for consistent service delivery at scale across a global team

Employee Success Consultant Manager – Analytics & Operations

Solutions Engineer

• Build trusted relationships with AEs and customers to qualify deals
• Conduct technical discovery to document and clarify requirements
• Deliver solution demonstrations and architecture workshops
• Respond to RFI/RFP documents independently
• Collaborate with Product Management and Engineering to improve MDM offerings

Senior Client Solution Engineer

IT Support

• Own the full product lifecycle for FP&A Planning processes — from discovery and strategy through delivery and iteration, operating independently with at least a 1-year roadmap horizon
• Serve as the domain expert for FP&A processes and technology platforms, especially Workday Adaptive or equivalent planning systems
• Partner with Engineering, TPMs, and business stakeholders to scope, prioritize, and align — setting team goals and driving execution against them
• Define guardrails, escalation paths, and quality standards ensuring trust, accuracy, and consistency across all Finance technology products
• Get ahead of risks and blockers — identify misalignments early and resolve them before they require escalation
• Lead platform governance efforts — including roadmap reviews, release planning, and change management — to ensure stable, high-quality delivery
• Evaluate and influence the adoption of AI and automation capabilities (including Agentforce) within FP&A workflows, identifying where they add genuine value
• Define and track success metrics across the product lifecycle; communicate outcomes clearly to senior and executive stakeholders