Salesforce

Operations

• Uncover patterns and insights — Analyze large-scale Salesforce datasets to identify trends and surface the "so what" behind the numbers, delivering data-backed recommendations that drive action.
• Build executive-ready visualizations — Design and maintain sophisticated Tableau dashboards that give employees and leaders at-a-glance clarity on business health and operational performance.
• Communicate impact — Synthesize metrics into polished reports and presentations, translating technical findings into clear narratives that drive alignment and strategic decision-making.
• Maintain reliable data pipelines — Build and manage connections between Salesforce systems and tools like Snowflake to ensure automated, accurate, and scalable reporting.
• Accelerate analysis with AI — Leverage AI tools to streamline data aggregation, analysis, and reporting, staying ahead of emerging capabilities in a team focused on AI transformation.
• Drive operational improvements — Go beyond analysis to identify process gaps, propose improvements, and act as a proactive consultant to the broader OEAIT team.
• Collaborate cross-functionally — Partner with Subject Matter Experts and stakeholders across Salesforce to ensure data integrity, usability, and alignment with organizational goals.

Senior Analyst, Strategic Operations – Insights

Account Executive

• Directly prospect, generate pipeline, accurately and consistently forecast that pipeline to close against an established sales ACV quota on a quarterly basis
• Participate in customer and prospect meetings and help define a strong business case
• Partner with Solution Engineering, Customer Success and other cross-functional teams to drive success and prioritize where Slack invests its resources
• Identify product and technology gaps with customers and present a point of view to Slack’s Product and Leadership Teams
• Execution of the core public sector business objectives and Core Public Sector GTM tenets: Salesforce “Stickiness” - Leveraging Slack functionality to drive alignment and traction with Salesforce field sales and current and potential Salesforce customers.
• Digital HQ - Living and breathing the Slack value proposition of a new work paradigm and how Slack will make work simpler, easier and how our platform will impact the world of work in public sector
• Slack for Mission - Driving key customer value propositions, win stories and bundled solutions to impact public sector missions like, Project Tempest which is a Public Sector focused mission based sales play based on leveraging the Slack platform for disaster and incident preparedness, response and recovery.
• A key mission based sales play in the Federal SI market is Slack for Capture, which harnesses the collaborative power of the platform to enable large system integrators to capture large procurements
• Scale through Channel - In order to accelerate our growth Slack Public Sector has to adopt new methods and routes to market, this includes leveraging partner and resell vehicles, contractual mechanism and new marketplaces like AWS Marketplace
• GovSlack - Slack has put substantial engineering energy and investment into providing a fully Federally security certified solution (FedRamp High, ITAR, IL4) that will change how governments works across Federal Civilian, DoD, Intelligence, State and Local and the ecosystem of businesses and partners that public sector entities work with.
• Report on sales activity, ensure good salesforce reporting hygiene, business operational excellence and deliver a regular revenue forecast
• Achieve key performance metrics and goals
• Work with your team to discuss any and all process improvements

Cloud Account Executive, Higher Education

Full-stack Engineer

• Build and ship high-quality, production-grade software across Linux, macOS, and Windows platforms using modern engineering practices, with AI as a core part of your development workflow
• Design and orchestrate systems where AI agents integrate seamlessly into human workflows; critically evaluate code — human or AI-generated — for correctness, quality, security, and performance
• Implement device trust and attestation capabilities including certificate-based and hardware-backed trust mechanisms, and contribute to identity and security platform components involving certificates, Public Key Infrastructure (PKI), secure transport, and access enforcement
• Deploy and maintain containerized workloads using Kubernetes, Docker, and infrastructure-as-code tools such as Terraform
• Contribute to secure development workflows including automated testing, Continuous Integration/Continuous Delivery (CI/CD) pipelines, and code quality and security checks
• Support vulnerability remediation efforts by triaging findings, validating fixes, and partnering with teammates to close security gaps quickly
• Participate in incident response and operational investigations by collecting data, analyzing system behavior, and supporting remediation
• Partner with security, infrastructure, and engineering teams to support platform reliability and trust in an Agile environment

Member of Technical Staff, Software Engineer – Identity & Access Management

Security Engineer

• Serve as the trusted data strategy advisor and SME for critical HRIS data programs
• Lead strategic guidance on data approaches, data dependencies, and execution plans for high-impact ES initiatives
• Define and execute data strategies for large-scale programs ensuring zero-error, on-time delivery for all critical cycles
• Build and maintain strategic data partnerships with ES Product Management, IT/DET, and cross-functional ES COEs
• Drive the technology operations roadmap for Workday and connected ES systems
• Manage and prioritize the HRIS backlog — balancing BAU operational demands with strategic program delivery
• Develop scalable processes, intake models, and governance structures that reflect best-in-class program management practices
• Own HRIS security strategy, policies, and governance across Workday and connected systems
• Lead a team of HRIS security SMEs
• Champion privacy-by-design principles across all HRIS systems and employee data handling practices
• Partner with audit and compliance teams to maintain and evidence security controls

Senior Manager, HRIS Data Strategy – Security

• Selling the entire Customer 360 Platform across a set of existing Salesforce customers and inbound leads for new logos
• Increasing revenue spend within organizations between 1 and 30 employees
• Partnering with internal resources in order to drive additional value and expertise
• Building a point of view on how to help their customers
• Generating pipeline that leads to closed revenue and quota attainment
• Accurately forecasting
• Selling on value and return on investment vs. technical functionality
• Leading customer needs and acting as their internal advocate
• Building credibility and trust while influencing buying decisions
• Demonstrating adaptability and flexibility as part of an ever-growing sales organization
• Leading a high volume of accounts with a strategy on prioritization of your accounts and time
• Uncovering executive-level initiatives and struggles to map back our solutions
• Researching and understanding various lines of business and personas
• Diffusing and overcoming objections throughout the sales cycle

Account Executive, Small Business – Non-Profit

Product Manager

• Help set strategic vision with executive management and the roadmaps needed to get there.
• Engage with customers, partners, and internal collaborators to resolve business requirements, technical considerations, and strategic goals.
• Collaborate with engineering and operations peers to deliver both strategic and tactical plans and objectives.
• Own the delivery of platform products & services from planning to delivery and iteration, with strong product sense and customer focus
• Lead a diverse team of product managers providing guidance, removing roadblocks, ensuring business outcomes are met and driving product management excellence.

Senior Director, Product Management

Product Marketing

• Own Technical Practitioner Messaging & Content
• Develop differentiated positioning for Solution Architects and FDEs, distilling complex technologies — Agentforce, Data 360, Customer 360, Slack, and Headless 360 — into clear, visual, practitioner-credible narratives.
• Map product strategy and releases to a cohesive plan across launches, campaigns, and events, partnering with Product, Cloud PMM, and Partner Program teams.
• Own technical content tracks for Partner Summits, Dreamforce, and TDX — curating topics, themes, and demo scenarios based on persona needs, product priorities, and business goals.
• Lead content development from brief to publish, using AI to accelerate drafts while personally ensuring every output meets a "human-brilliant" technical standard rooted in trust and governance.
• Co-develop campaign strategy with stakeholders, ensuring messaging is segmented by practitioner role and elevated to a credible, high-impact standard across all channels.
• Own the marketing campaigns that move partner practitioners through the credentialing pipeline — leveraging email, social, and the Partnerblazer Community with gamification and milestone recognition to drive enablement completion and FDE readiness.
• Lead the shift toward marketing automation by partnering with the channel strategy team on data-driven execution, using AI to analyze performance signals and iterate on tactics.
• Build and manage the Partnerblazer community channel as a structured feedback loop, surfacing field insights that strengthen product relevance and practitioner readiness.
• Track and report growth metrics and campaign performance to executive stakeholders; conduct quarterly retrospectives to capture learnings and maintain curriculum momentum.
• Present with poise to practitioner audiences at Partner Kickoffs, webinars, and events — bringing technical use cases to life through compelling stories and demos.
• Create training materials that enable Alliance Leaders and Partner Account Managers to credibly convey the technical value story to partner leadership.

Partner Marketing Lead – Technical PMM

Marketing

• Manage the corporate marketing contingency and maintain rolling list of asks across all functions of the organization
• Work with the Functional Strategy and Planning team to ensure budget execution and quarterly spend completion
• Track and update reports and executive decks to support business needs for both planning and headcount reporting as well as ad hoc requests for upper management
• Design, implement, and streamline reports and dashboards using Salesforce platforms to track key metrics and ROI efficiencies for consolidated marketing budgets
• Connect with business partners within marketing and across the wider organization and act as a key source of insights

Senior Marketing Planning and Strategy Specialist

• Be the subject matter expert when it comes to how Higher Education leverage Salesforce Marketing solutions within their enterprise
• Empower and enable the broader Account team you’ll work with on all Salesforce Marketing technology
• Collaborate with Account and Territory team to identify target accounts
• Create and drive revenue within a specified region and/or list of named accounts
• Generate business opportunities through networking, cold-calling, and prospecting in to current Salesforce customers
• Own the sales cycle for the entire Salesforce Marketing technology stack
• Meet and exceed all quarterly and annual sales quotas
• Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
• Maintain accurate account and opportunity forecasting
• Ensure 100% customer satisfaction and retention
• Be a team player

Cloud Account Executive, Marketing Technologies – Higher Education

• Support portfolio data quality activities through validation, reconciliation, QA reviews, and data audits
• Assist in executing established data governance standards and controls
• Identify data discrepancies and escalate findings to portfolio managers and system owners
• Support root-cause analysis efforts and implementation of corrective actions
• Help maintain data models, system configurations, and business processes supporting portfolio planning and reporting
• Assist with execution of the Data Governance & Quality Program
• Serve as the primary point of contact for portfolio tooling support requests across the DET organization
• Assist users with troubleshooting and aid in resolving issues across portfolio tooling stack including Airtable, Linear, Tableau integrations, Slack integrations, and related portfolio management systems
• Monitor system performance, integrations, and workflows to ensure data moves accurately and efficiently across connected systems
• Support the development and maintenance of user documentation, training materials, process guides, and enablement resources that drive adoption and operational consistency
• Identify opportunities to streamline processes, improve user experience, and increase the effectiveness of portfolio management tools
• Support the development and maintenance of portfolio dashboards and reporting solutions
• Assist with gathering reporting requirements from business stakeholders
• Validate and reconcile data used in dashboards and reporting outputs
• Support enhancements to DET and Executive Dashboards
• Generate recurring reports and ad hoc analyses for portfolio stakeholders
• Help ensure reporting aligns with established governance standards and business requirements
• Support quarterly and annual portfolio planning, intake, prioritization, and governance activities
• Maintain portfolio data used for planning, reporting, and operational reviews
• Assist with time-tracking compliance activities and data quality reviews
• Support headcount, allocation, and resource planning data administration
• Help document and maintain portfolio operating procedures and governance processes
• Provide operational reporting and analytical support to portfolio managers
• Assist with collection, validation, and reconciliation of portfolio financial data
• Support budget tracking, forecasting, accrual management, and reporting activities
• Maintain financial reports and dashboards used by portfolio stakeholders
• Provide analytical support for scenario planning and investment reviews
• Assist Finance and portfolio managers in identifying reporting discrepancies and budget variances.

Strategic Portfolio Operations Manager – Lead

Architect

• Be a trusted Agentforce + Data Cloud subject-matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI
• Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud
• Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization
• Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
• Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data Cloud customers
• Build strong relationships with both internal and external business partners, contributing to broader goals and growth
• Drive thought leadership through mentoring and knowledge sharing

Success Architect, Agentforce, Data Cloud – Portuguese Speaking

• Lead by performing in-depth and high-quality security assessments of emerging technology (AI tooling, agentic platforms, etc.) including architecture and design reviews, code reviews, and penetration tests.
• Provide guidance to team members and prospective suppliers on Salesforce security requirements including remediation advice and potential feature enhancements.
• Threat model common attacker methods to develop appropriate mitigation techniques, providing guidance that balances security requirements with functional requirements.
• Develop automated processes and support improvement of tooling to identify and solve problems at scale.
• Collaborate with engineering teams and business partners to drive solutions through a secure development lifecycle.
• Define and develop technical security standards and guidelines with business partners.
• Research new technologies, emerging threats, and vulnerabilities for strategic planning and process improvements.
• Use your writing and presentation skills to communicate at all levels in the organizations.
• Possess the ability to communicate concisely, clearly, and intelligently to partners from a variety of backgrounds, including those who are non-technical.

Senior Product Security Engineer – Enterprise Security, Security AI

• Cultivate and maintain enduring relationships with Higher Education clients
• Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
• Provide regular progress updates to management regarding client accounts.
• Monitor and report on key performance metrics, including client retention and revenue growth.
• Maintain a high level of client satisfaction by consistently exceeding expectations.
• Work collaboratively with internal teams to devise solutions for complex challenges.
• Address and resolve client issues in a timely and efficient manner.
• Keep clients informed about new product features, updates, and enhancements relevant to their needs.
• Identify growth opportunities within existing accounts and work towards expanding Salesforce services.
• Collaborate closely with clients to formulate customized account strategies.
• Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.
• Stay informed about industry trends, government regulations, and competitive offerings.
• Develop an in-depth understanding of Salesforce products and solutions.
• Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.
• Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.

Named Account Executive, Higher Education

• Maintain, debug, and optimize the legacy React Planner engine
• Transition into designing and building new reasoning features
• Build and own end-to-end scalable services
• Drive system efficiencies through automation
• Participate in periodic on-call rotations
• Collaborate with Product Managers, Application Architects, Data Scientists, and Deep Learning Researchers

Software Engineering, SMTS

Technical Recruiter

• Own full-cycle recruiting for technical roles across our Technology, Customer Success, and Professional Services organizations
• Source and engage candidates through inbound and outbound channels, partnering with our Talent Attraction team to manage sourced pipelines
• Proactively identify, pipeline, and qualify talent based on job requirements, business priorities, and defined competencies
• Develop and execute recruiting strategies that fill current openings while building a robust, future-ready candidate pipeline
• Partner closely with business leaders to deeply understand hiring needs and deliver qualified talent efficiently
• Collaborate with sourcing partners, recruiting coordinators, and peer advisors to deliver an efficient, high-touch candidate experience
• Build trusted relationships with candidates and senior stakeholders — pushing back when needed, advising on tradeoffs, and bringing data and market intelligence that sharpens hiring decisions