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Salesforce

Mulesoft Technical Manager

Salesforce

MuleSoft Technical Manager leading Salesforce’s AI-powered integration practice in India. Managing architects, customer delivery, technical standards, utilization, and enterprise AI solutions.

Posted 8/4/2026full-timeBangalore • 🇮🇳 IndiaSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading technical teams to deliver MuleSoft and AI solutions, with a strong focus on architecture, integration, and project management. Proficient in utilizing advanced AI methodologies and tools to drive enterprise-level solutions while ensuring effective communication across technical and non-technical stakeholders.

Highest-signal resume keywords
MuleSoft Service IntegrationAI Architecture DesignTechnical Workshop FacilitationAPI Security ManagementAgile Project Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
MuleSoftAPI IntegrationPredictive AIGenerative AISDLCCI PipelinesTechnical DocumentationIntegration SecurityPrompt EngineeringIntegration Design Models
Soft Skills
LeadershipCommunicationCoachingMotivationAccountability
Tools & Technologies
SalesforceJenkinsNexusMule AI ChainAgentforce Connectors
Certifications & Qualifications
Bachelor's Degree in Computer ScienceMaster's Degree Preferred
Industry Keywords
Professional ServicesSystems IntegrationEnterprise SoftwareCloud InfrastructureMatrixed Environment

Tech Stack

Tools & technologies
CloudJenkinsSDLC

About the role

Key responsibilities & impact
  • Lead a team of technical architects and consultants delivering MuleSoft solutions
  • Drive enterprise AI architecture by designing and integrating scalable predictive and generative AI solutions in Salesforce and MuleSoft environments
  • Lead technical design sessions and architect/document complex integration solutions aligned with client objectives
  • Identify gaps between clients’ current and desired end states using advanced LLMs to review assumptions and simulate edge cases
  • Champion AI-first delivery methodology using AI tools, developer assistants, and agentic evaluation frameworks
  • Provide hands-on delivery guidance for development, governance, and operational lifecycle standards
  • Build the practice through internal initiatives, methodology development, team enablement, architect onboarding, and recruiting
  • Collaborate across Sales, Customer Success, Pre-Sales, and Product teams
  • Maintain target billable utilization and manage bookings and utilization forecasting
  • Lead customers, partners, and technical teams through multi-phased delivery projects
  • Coach team members, oversee projects, and contribute to the technical practice business plan

Requirements

What you’ll need
  • 12+ years of experience leading by example as a player and coach
  • Professional services leadership experience growing a practice
  • Strong consulting background at a credible systems integrator or high-growth enterprise software vendor
  • Experience architecting MuleSoft service integrations across on-premise and cloud infrastructures
  • Understanding of SDLC pipelines, configuration, and deployment
  • Experience with API and integration security, authentication, and authorization
  • 6–10 years leading integration teams and architecting solutions within diverse technical teams
  • Experience conducting technical workshops with technical and business clients
  • Ability to communicate complex technical concepts to technical and non-technical professionals
  • Excellent verbal and written technical documentation skills
  • Experience managing people and projects in a matrixed environment
  • Ability to establish credibility, motivate people, instill accountability, and achieve results
  • Agile, proactive, and comfortable with ambiguity and changing priorities
  • Knowledge of MuleSoft AI developments, including Mule AI Chain, Topic Center, API Catalog, MCP, and Agentforce Connectors
  • Familiarity with predictive AI, generative AI, RAG, LLMs, and Agentic AI
  • Passion for continuous learning and experimentation with prompt engineering, new LLM models, and agentic AI frameworks
  • Basic understanding of Agentforce and building AI agents is good to have
  • Experience developing with CI pipelines
  • Knowledge of publish/subscribe integration design models
  • Experience using Jenkins and Nexus
  • Experience with Salesforce products and platform technologies
  • Ability to learn quickly in a dynamic environment
  • Ability to own project delivery and multitask across projects and feature development
  • Bachelor degree in computer science or equivalent is desired; master's preferred

Benefits

Comp & perks
  • Benefits and resources supporting balance and wellbeing
  • AI agents to accelerate impact
  • Reasonable accommodation during the application or recruiting process
  • Equal opportunity and non-discrimination protections