Employee Success Consultant Manager – Analytics & Operations

Salesforce

Employee Success consultant using analytics and operations to support Salesforce’s CRO and global sales organization. Leading HR programs, workforce insights, governance, and digital transformation initiatives.

Posted 8/4/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $117,400 - $177,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HR analytics, program management, and organizational support, with a strong ability to analyze data and present insights effectively. Proficient in managing communication channels and facilitating cross-functional collaboration in a fast-paced, multicultural environment.

Highest-signal resume keywords

HR AnalyticsProgram ManagementData AnalysisGoogle DriveWorkday

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data PresentationOrganizational ReshapingEmployee Experience SurveysPerformance ReviewsAttrition AnalysisTalent Management Best PracticesWorkforce PlanningContinuous Process ImprovementExecutive-Level PresentationsRACI Frameworks

Soft Skills

Attention to DetailCommunication SkillsProactive ApproachAbility to Navigate AmbiguityOrganizational Skills

Tools & Technologies

TableauSalesforceGoogle SheetsGoogle Slides

Industry Keywords

Employee SuccessGlobal Sales OrganizationDigital TransformationCompensationTalent Reviews

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Provide operational and analytical support to Employee Success Business Partners supporting the Chief Revenue Officer and global sales organization
Support org health reviews, org changes, promotions, talent reviews, performance reviews, and employee experience surveys
Monitor and interpret employee satisfaction, attrition, and turnover trends and metrics
Use HR analytics tools to support data-driven business decisions
Support digital transformation through AI, Agents, UAT, and continuous process improvement
Partner with ESBPs, Centers of Excellence, and global partners to deliver HR processes, programs, and insights
Lead Employee Success programs, tracking objectives, timelines, communications, and successful completion
Organize ESPC team members to achieve program objectives when needed
Manage program communication channels and infrastructure, identifying automation and streamlining opportunities
Coordinate program workstream leaders, executives, and cross-functional stakeholders
Prepare leadership updates, risk summaries, recommendations, and decision materials
Prepare and facilitate program meetings, including agendas, decision tracking, action-item management, and follow-up
Manage governance structures, RACI frameworks, and reporting cadences
Execute organizational reshaping, growth, acquisitions, and reorganizations
Create tools, templates, and resources for consistent service delivery at scale across a global team

Requirements

What you’ll need

U.S.-based candidate
Bachelor's degree or equivalent relevant experience
Ability to collect, assimilate, analyze, and present data
Strong knowledge of Google Drive, including Sheets and Slides, or equivalent spreadsheet and presentation software
Knowledge of Workday and Tableau
Ability to translate trends and data into key insights and presentable themes
Exceptional organizational and program management skills
Strong attention to detail and execution excellence
Excellent written and verbal communication skills
Ability to prepare executive-level presentations, updates, and recommendations
Ability to support diverse, geographically dispersed, multicultural, fast-paced environments
Self-starter with a proactive approach
Comfortable navigating ambiguity, driving clarity, and managing competing priorities
Ability to maintain confidentiality, including when handling highly sensitive data
Ability to recognize Salesforce's unique culture and proactively identify issues and development areas
General knowledge of employment policies and practices
Knowledge of staffing, compensation, and talent management best practices
Prior exposure to workforce planning, go-to-market operations, annual planning cycles, or large-scale business transformations is advantageous

Benefits

Comp & perks

Time off programs
Medical insurance
Dental insurance
Vision insurance
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program
Potential eligibility for incentive compensation, equity, and benefits
AI agents to accelerate impact
Resources supporting balance and wellbeing
Equal opportunity and non-discrimination workplace