Account Solution Engineer – All Levels

Salesforce

. Engage directly with DoW customers (combatant commands, military services, defense agencies) to understand mission requirements, program constraints, and technical environment .

Posted 5/12/2026full-timeRemote • Illinois, Maryland, Massachusetts, New York, Virginia • 🇺🇸 United StatesSeniorLead💰 $113,330 - $210,910 per yearWebsite

Tech Stack

Tools & technologies

CloudTableau

About the role

Key responsibilities & impact

Engage directly with DoW customers (combatant commands, military services, defense agencies) to understand mission requirements, program constraints, and technical environment
Map requirements to the Salesforce portfolio: Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data360, and Government Cloud Plus Defense
Design, build, and deliver tailored demos and proof-of-concept solutions for DoW use cases—HR, logistics, sustainment, case/investigation management, acquisition lifecycle, program management, and workforce operations
Architect and prototype Agentforce solutions for DoW environments—including agentic workflow design, grounding/RAG patterns for controlled unclassified data, prompt governance, and production readiness considerations for mission-critical deployments
Clearly articulate Salesforce's security and compliance posture— DoW IL2/IL4/IL5 authorizations, data sovereignty, and cloud security architecture—to technical evaluators, ISSOs, and program offices
Support RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentation
Partner with Account Executives, Capture Managers, and Customer Success in a team-selling environment to support pipeline and pursuit strategy
Build reusable POC assets, playbooks, and best-practice guides to scale delivery across the DoW customer base
Feed Voice of the Customer insights back to Salesforce Product and inform messaging plays with Product Marketing

Requirements

What you’ll need

7+ years of experience as a Solution or Sales Engineer for a CRM, enterprise SaaS, or mission IT company—with DoW or defense contractor customers strongly preferred
Hands-on Agentforce, Data Cloud, and Salesforce Platform builder: able to prototype agentic workflows, automation, and data pipelines from scratch
Practical AI fluency: working knowledge of LLMs, RAG/grounding, agentic system design, and production behavior—including safety, reliability, and governance considerations relevant to DoW operational environments
Deep discovery and MVP scoping: able to run technical and business discovery, define agentic use cases, set measurable success criteria, and produce a feasible architecture and activation plan
Familiarity with DoW compliance frameworks
Strong written, verbal, and whiteboard communication skills—able to engage from developer to C-suite, and from technical evaluator to COTR
Ability to work cross-functionally in a fast-paced, team-selling environment managing multiple pursuits simultaneously
U.S. citizenship required; ability to obtain a DoW security clearance preferred
Ability to travel domestically, including to military installations and industry events

Benefits

Comp & perks

time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SalesforceAgentforceData CloudMuleSoftTableauCRMAI fluencyagentic workflowsdata pipelinescompliance frameworks

Soft Skills

communication skillscross-functional collaborationteam-sellingtechnical discoverybusiness discoverymeasurable success criteriaengagement with stakeholdersproblem-solvingadaptabilityproject management

Certifications

DoW security clearance