Salesforce

Account Executive

• Build and manage a sales pipeline by prospecting new accounts, growing existing customers, and closing a high volume of transactions across the full Tableau platform.
• Develop trusted relationships with key stakeholders and C-suite decision makers to drive customer satisfaction and long-term value.
• Coordinate with internal teams — including product support, customer success, and sales engineering — to meet customer needs and deliver on business objectives.
• Partner with account teams and the broader partner ecosystem to develop territory plans and execute long-term account strategy.

Commercial Account Executive – Tableau Analytics, Retail & Consumer Goods, Manufacturing, Auto, Engineering

Artificial Intelligence

• Build the operating system for policy operations.
• Map current workflows, identify manual pain points, and design scalable systems for intake, triage, review, enforcement, escalation, reporting, and quality measurement.
• Improve our data foundation.
• Help clean, structure, and connect policy operations data across tools and platforms so the team can reliably measure volume, outcomes, risk patterns, SLAs, quality, and operational health.
• Create dashboards and reporting infrastructure.
• Build self-serve dashboards and recurring metrics views that reduce manual reporting and give leaders better visibility into policy operations, DSA compliance, child safety, and other high-priority programs.
• Design AI-enabled policy workflows.
• Identify where AI agents, automation, classifiers, workflow tools, or AI-assisted development can improve speed, consistency, signal detection, case preparation, reporting, and reviewer support.
• Support high-stakes compliance and safety programs.
• Help build reliable systems for programs such as the Digital Services Act, child safety, and other policy enforcement obligations, with appropriate audit trails, human review, quality checks, and escalation paths.
• Partner across Salesforce and Slack.
• Work closely with Policy, Operations, Product, Engineering, Security, Data, Legal, and platform teams to translate policy needs into practical technical and operational solutions.
• Support tool and process transitions.
• Help the team move from legacy tools and fragmented workflows into more scalable systems.
• Raise the team’s technical fluency.
• Enable policy and operations teammates to use dashboards, workflow tools, AI-assisted systems, and reusable processes in their day-to-day work.

Trust & Safety Operations Manager – AI Tooling

Backend Engineer

• Serve as a technical consultant driving digital transformation (DX) for strategic enterprise clients.
• Lead projects to success by leveraging high technical capabilities and specialized knowledge of the Salesforce platform.
• Design overall system architecture and establish development strategies.
• Build prototypes and conduct technical validations for complex requirements.
• Resolve critical technical issues and ensure high quality of project deliverables.
• Mentor, support, and develop team members while contributing to the Trailblazer community.

Technical Architect

Salesforce Developer

• Drive Customer Impact - Partner with our most strategic and high-priority customers, assessing their Industry Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption.
• Lifesciences Expertise - Serve as a trusted Subject Matter Expert (SME) in your Lifesciences Industry Clouds, providing both proactive and reactive guidance on architecture, technology strategy, thought leadership, and product best practices.
• Communicate with Clarity - Simplify complex technical concepts for diverse audiences, from technical teams to executive leadership, positioning yourself as a trusted advisor in key business and technology discussions.
• Innovate & Solve Problems - Identify capability gaps and design inefficiencies, recommending product enhancements or creative custom solutions that drive customer success and long-term adoption.
• Execute Proven Strategies - Leverage and tailor Success Architect playbooks to meet the unique challenges and opportunities of your Industry Cloud customers.
• Build Strong Relationships - Collaborate with internal and external partners, fostering connections that drive customer success, product improvement, and overall business growth.

Senior Salesforce Solution Architect – Lifesciences

Customer Success Manager

• You will lead your team to serve a portfolio of Salesforce's largest and most strategic customers, ensuring those customers successfully adopt, deeply integrate, and continuously derive business value from Salesforce.
• You will develop the strategy, programs, and operational cadences to effectively leverage your team's technical depth and deliver best-in-class engagements across customer segments.
• As a member of our Customer Success leadership team, you will advocate for your customers and your team by driving alignment across Account Success, Product, and Support.
• You will build and develop a high-performing team that lives Salesforce's values, empowering your Success Architects to be the definitive technical resource for enterprise customers, guiding them through complex engagements and positioning Salesforce as mission-critical infrastructure.
• As a technical leader, you will directly influence customer health, retention, and expansion outcomes by ensuring your team delivers high-quality engagements across the full Success Architect portfolio, including identity management, Enterprise Mobility Management, Salesforce AI, migrations, workflow automations, and platform extensibility.
• You will contribute to Salesforce's Customer Success vision and strategy, and deliver team targets and key metrics through operational excellence and disciplined execution.
• This role calls for a hands-on, "get it done" leadership approach. You will engage in account strategy for key and at-risk customers, model technical best practices for your team, and develop case studies and references that showcase the value of Salesforce at scale.
• You will align the full Salesforce ecosystem to customer needs and foster a vibrant, inclusive team culture that inspires people to do their best work.

Senior Manager, Success Architecture

• Lead the transformation of service departments with Agentforce Service software
• Partner with Core AEs to identify opportunities for operational improvement
• Engage with executives and service department heads
• Drive sales cycle and coordinate with internal teams

Enterprise Account Executive – Agentforce Service

Technical Writer

• Plan, deliver, and maintain content across multiple product areas, clouds, or technologies simultaneously.
• Proactively audit existing content against AI-readiness standards, prioritize improvements based on impact and usage, and document findings for team-wide awareness.
• Evaluate and improve information architecture across existing content sets — considering how IA decisions affect AI surfacing and retrieval.
• Independently select and use AI tools without guidance; consistently apply AI tools to routine work in ways that demonstrably improve efficiency or quality.
• Critically evaluate AI-generated output against quality, style, and accuracy standards; exercise ethical judgment on accuracy, tone, and trustworthiness before publication.
• Articulate where human judgment about customer behavior, product context, and content quality adds value that AI-generated content cannot replicate.
• Develop longer-term content strategies across multiple features or technologies — with a clear point of view on what to create, what to defer, and what not to create.
• Use content performance data to surface insights, distinguish quality issues from discoverability problems, and inform team priorities.
• Influence how AI-assisted features are designed — not just documented — by bringing content strategy and IA considerations into product and UX conversations early.
• Act as a multiplier — lead projects with multiple contributors, recognize collaborators' strengths, and share AI skills and best practices across the team.
• Serve as a recognized customer advocate; diplomatically push back on requests that aren't appropriate.

Senior/Staff Technical Writer

Revenue Operations

• Manage up to 15 direct reports across the Marketing Cloud Next migration track
• Act as the hands-on Technical Architect for complex Marketing Cloud Next migration engagements
• Drive the Marketing Cloud Next track within the Migration Factory
• Serve as the senior technical point of contact for clients on Marketing Cloud Next migrations
• Lead and facilitate functional and technical discovery workshops
• Review and approve all Marketing Cloud Next solution design documents
• Oversee the subscriber data migration strategy
• Guide the team in translating legacy marketing automation workflows to Marketing Cloud Next Journey Builder
• Proactively identify and manage solution risks within the Marketing Cloud Next track
• Drive internal initiatives to grow the Marketing Cloud Next migration practice
• Work closely with Lead Architects, Integration Architects and Data Migration Architects

Manager/Senior Manager, Technical Consulting – Revenue Cloud Advanced

Architect

• lead the value engineering practice within Informatica's Value Engineering team
• shape industry-specific business value frameworks
• advise external C-suite stakeholders
• drive measurable outcomes across enterprise accounts
• develop and operationalize Business Value Assessment (BVA) frameworks
• serve as a strategic advisor to C-suite clients
• partner closely with Success, Product, and Sales teams
• establish value realization practices and ROI metrics

Senior Director – Informatica Success Architecture

Solutions Engineer

• Serve as a trusted advisor to the client
• Identify and lead internal critical initiatives to grow the consulting practice
• Guide customers and colleagues in rationalizing and deploying new technologies
• Work collaboratively and having very strong communications skills, especially in instructing sophisticated concepts
• Identify and proactively lead risk areas and commit to seeing an issue through to complete resolution
• Handle customer expectations; negotiate solutions to sophisticated problems
• Review and correct project/program direction, approach, and key artifacts to keep programs on track
• Drive a program vision while advising and articulating program/project strategies

Senior Solution Architect – PubSec – FedCiv

• Serve as a trusted advisor to the client
• Identify and lead internal critical initiatives to grow the consulting practice
• Guide customers and colleagues in rationalizing and deploying new technologies
• Work collaboratively and have very strong communications skills
• Identify and proactively lead risk areas
• Handle customer expectations and negotiate solutions
• Review and correct project/program direction
• Drive a program vision while advising on project strategies

Senior Solution Architect - PubSec - SLED, NGO

Sales

• As a 1st line Sales Leader you will be leading a team of Account Account Executives selling the entire Salesforce Customer Success Platform across our nonprofit segments.
• You will formulate and implement a strategy to increase business growth.
• This role works in partnership with Sales, Marketing, Pre-sales, Partner Alliances, Services & HR, therefore cross-company engagement and orchestration is crucial.
• The candidate will be a high impact individual capable of driving outstanding business results & first-class employee development.
• The Sales Leader is fully responsible for developing and leading the team to generate revenue and achieve individual team and organizational quotas.
• Aligning to the sales strategy, the Sales Leader defines and implements plans for the assigned Accounts to achieve sales objectives.

RVP, Sales – Nonprofits

Account Manager

• Represent team and partner portfolio to influence Salesforce leaders across Global Partners, Distribution, Product, Marketing and supporting stakeholders.
• Establish yourself as a trusted advisor to partner CxO and senior executives.
• Lead, mentor, and develop a team of Partner Account Managers (PAMs) ensuring the team consistently achieves revenue, platform adoption and marketplace targets.
• Own team's strategy for driving partner adoption of our next-gen platform (Agentforce, Data 360, Slack).
• Oversee pipeline generation and accurately forecast the business.
• Inspect partner health metrics and proactively raise risks and opportunities for the team to address.
• Lead the negotiation of complex and material revenue share agreements.
• Personally adopt and champion Salesforce AI tools like Coworker and Slackbot, as well as external AI tools to drive personal, team and business outcomes.

RVP, ISV Partnerships

• The team you lead here will directly impact the growth of our overall organization.
• You will be masterful in client engagement and impact how your customers do business in an innovative environment, while coaching your team to grow in their careers and do the best work of their lives.
• Quota responsibility for the Higher Education region/vertical to meet and exceed sales goals
• Provide support and mentorship to direct reports by participating and leading in client and prospect meetings
• Build a winning team, including recruiting, hiring, and training
• Coaching direct reports on strategies to drive sales wins
• Maintain key customer relationships, and develop and implement strategies for expanding our customer base
• Accurate and detailed sales forecasting and pipeline reporting to senior sales management
• Consistent monitoring of the sales activity of the team, and tracking of results
• Actively leading and monitoring demand generation activities
• Provide input, direction, and guidance to other staff in the region, including Partner Management, Pre-Sales, and Marketing
• Master Tableau's products, conduct presentations and demonstrations, evangelize Tableau as a company and its products, negotiate terms and contracts, and close deals
• Define and implement sales plans and strategies including specific account plans, defining named accounts and territories, etc.
• Engaging at C-level in enterprise customer organizations
• Capable of successfully leading significant client concerns and issues
• Ensure internal processes are followed, including team's adherence to CRM and other sales and operational processes; define new processes to increase overall productivity
• Stay on top of competition, competitive issues, and products
• Work cross-functionally with internal partners and corporate resources for consistent processes and a successful team
• Travel to customer locations in territory to support sales efforts

RVP, Sales

• Provide steady architectural leadership across large and complex engagements
• Partner with executive and delivery stakeholders to co-create and execute solution visions
• Serve as a hands-on advisor combining Salesforce platform expertise, industry knowledge, and consulting acumen
• Drive architectural strategy from initial solutioning through execution
• Ensure mission-critical programs are set up to deliver measurable outcomes
• Provide and are accountable for architectural integrity, executive alignment, and elevate solution quality
• Manage customer expectations; negotiate solutions to complex problems
• Review and correct project/program direction, approach, and key artifacts