Roper St. Francis Healthcare

Technician

• Gather relevant personal information from patient records
• Prepare and instruct patients on proper procedures
• Transport portable electrocardiographs to hospital units and administer electrocardiograms to inpatients and outpatients
• Perform stress and nuclear stress tests using a treadmill, observing tracings for abnormalities
• Scan Holter monitors and observe tracings for abnormalities, if applicable
• Place test results in the proper physician reading box for interpretation
• Maintain proper records, data storage, and retrieval
• Keep equipment and the laboratory area clean and orderly
• Notify appropriate personnel when laboratory supplies are needed
• Communicate professionally with laboratory and hospital personnel
• Train hospital staff on EKG processes and equipment
• Attend staff meetings as scheduling permits and review minutes when unable to attend
• Provide age-appropriate care to adolescent, adult, and geriatric patients
• Follow universal precautions, use personal protective equipment, and comply with infection-control policies

Non-invasive Cardiovascular Technician

Representative

• Serve as the primary point of contact between patients and physician practices
• Greet patients and community members respectfully and provide excellent customer service
• Answer, route, and manage internal and external calls
• Schedule patients and enter scheduling information accurately into the computer system
• Process patients as they present for appointments and maintain patient flow
• Troubleshoot and resolve problems promptly, informing the supervisor of department and patient issues
• Process admission paperwork and perform basic insurance verification
• Complete and verify patient demographic and insurance information during registration
• Correct registration errors and record lobby wait-time indicators
• Calculate patient liabilities and collect/process patient payments
• Reconcile the cash drawer at the close of the day
• Perform charge entry for external services as needed
• Schedule referrals, follow-up appointments, and other patient services
• Assist patients with online scheduling and MyChart
• Help patients obtain and track referrals for follow-up services
• Obtain proper authorizations and pre-certifications for procedures when applicable
• Pull, file, maintain, and route patient charts according to office policy
• Verify prescription benefits in the electronic health record
• Refer patients to financial counselors when needed
• Complete accounts in revenue cycle software
• Float regularly to BSSF MOB (West Ashley) and Moncks Corner MOB and occasionally cover other physician practice locations

Patient Services Representative – Bariatric and Metabolic Services

Physician Assistant

• Provide indirect and/or direct patient care within the scope of practice
• Obtain and document patient chief complaints, vital signs, and health maintenance information
• Document patient and family needs and participate in planning and implementing patient care
• Administer ordered medications within the Medical Assisting scope and state guidelines
• Identify changes in patient condition and report them to the provider
• Troubleshoot issues and escalate problems appropriately
• Show patients to examination rooms and prepare them for physicians
• Travel to other facilities and adjust hours as directed to meet patient care needs
• Maintain clean, orderly, safe work areas, exam rooms, equipment, and supplies
• Assist patients and providers with virtual health visits, including setup, pre-charting, patient contact, troubleshooting, and medication review
• Accurately document in electronic medical records
• Manage EHR in-basket messages under provider instructions
• Perform front desk workflows including registration, scheduling, phone triage, cash handling, and check-in/check-out
• Follow up on orders, appointments, referrals, and visits; collect co-pays
• Order supplies, track referrals, labs, and diagnostic tests, and dispose of contaminated supplies
• Perform clinical tasks including specimen collection, laboratory testing, instrument sterilization, injections, suture removal, and wound dressing changes

Medical Assistant – Bariatric and Metabolic Services

Nurse

• Provide patient care at Roper St. Francis Healthcare sites as assigned using approved protocols
• Facilitate timely communication of clinical advice to patients electronically or by phone as directed by practice providers
• Ensure all needed medical records are available to care teams and providers before office visits
• Coordinate with team members to provide exceptional patient service
• Receive training on the Electronic Health Record system
• Assist physicians with outpatient office procedures
• Perform triage and patient care using assessment skills
• Maintain communication and working relationships with patients, physicians, staff members, and the public
• May take call and/or work weekends or holidays based on department needs

Registered Nurse, Physician Partners – Teammate Health

Supervisor

• Assist with overseeing the overall functioning of the practice including management of staff, workflow development, financial performance, provider and staff engagement.
• Support the Practice Administrator as it relates to revenue integrity, employee engagement, building customer relations and customer satisfaction outcomes.
• Perform patient care tasks ensuring accurate, safe, professional care
• Handle all administrative functions related to assigned areas.
• Accomplish assignments while meeting work quality, quantity, and timeliness expectations
• Responds actively and effectively with sensitivity to the needs of internal/external customers while portraying a positive and professional image.

Practice Supervisor – Orthopedics

Recruitment

• Responsible for maximizing the potential of the automated nurse scheduling program
• Maintaining accurate data in scheduling and payroll systems
• Working with Managers to create and generate work schedules for all unit staff
• Coordinating the scheduling of associates to meet unit and individual needs
• Collaborating with the PRN staff, students, and Mobile Resource Pool for scheduling
• Creating audit reports and analyzing data to maintain integrity of the for-Nursing Units system-wide
• Ensuring payroll is accurate and checking time punches
• Assisting with department-specific orientation for new hires and students

Centralized Staffing Coordinator

Certified Medical Assistant

• Provide indirect and direct patient care within the scope of practice
• Assist with the completion of patient chief complaints and vital sign assessments
• Maintain clinical and administrative skills per departmental competency guidelines
• Document in electronic medical records (EMR) accurately and appropriately
• Support patient and provider with virtual health visits and related preparations
• Ensure a clean and safe work environment
• Perform front desk workflows as needed and follow up on patient appointments

Certified Medical Assistant – Orthopedics

General

• Obtains patient's clinical history and appropriate lab work ensuring information is documented and available for use by a licensed practitioner.
• Positions and immobilizes patient to best demonstrate anatomic area of interest, respecting patient ability and comfort.
• Applies principles of radiation protection to minimize exposure to patient, self, and others.
• Performs radiographic procedures by selecting and operating imaging equipment, and/or associated accessories to successfully perform procedures.
• Verifies informed consent and completes pre and post procedure documentation.
• Assists licensed practitioner with fluoroscopic and specialized radiography procedures. Applies appropriate aseptic surgical technique as needed.
• Performs timeout as required per policy.
• Identifies, prepares and/or administers medications/contrast as prescribed by a licensed practitioner.

Radiology Technologist – Neuro Operating Room

• Processing patient registration and verifying demographics
• Obtaining insurance cards and patient identification
• Scheduling appointments and transcribing orders
• Explaining financial options to patients
• Updating medical records accurately and efficiently
• Providing excellent customer service and covering other physician practice locations as needed

Patient Services Representative

• To provide high quality healthcare through the provision of medical nutrition therapy in a variety of settings to meet the needs of patients, their families and other healthcare professionals.
• To serve our bariatric surgical and metabolic weight loss patients, through nutritional education and dietary counseling as an important member of our multidisciplinary bariatric and metabolic services team.

Clinical Dietician – Bariatric and Metabolic Services

Learning and Development

• Responsible for implementation and evaluation of the education plans and programs developed from the annual educational needs assessment and guidance from the market/group and system nurse executive teams
• Focuses on establishing collaborative relationships with operational leaders and staff on educational and professional nursing practice initiatives to meet educational needs
• Supports the Nursing Excellence journey to achieve and maintain ANCC Magnet and Pathways to Excellence designation within assigned entities
• Serve under the direction of the market practice and education leader to implement system nursing education and professional development programs
• Supports evidence-based practice and nursing research efforts to ensure consistent and effective execution across assigned departments and facilities
• Responsible for staff education and preceptor support and development including coaching/mentoring for assigned departments
• Understands principles for learning design and integrates learning technology to ensure effective learning experiences, competency assessment and validation and reflect practice changes, regulatory agency or hospital competency validation requirements
• Role models behaviors that embody the mission/vision/values of the organization

Nursing Professional Development Coordinator – OR Educator

• Responsible for implementation and evaluation of the education plans and programs developed from the annual educational needs assessment and guidance from the market/group and system nurse executive teams
• Establish and maintain collaborative relationships with operational leaders and staff on educational and professional nursing practice initiatives
• Implement system nursing education and professional development programs
• Support evidence-based practice and nursing research efforts
• Uses critical thinking, and applies the nursing process, principles of adult learning, teaching/learning theories and age appropriate teaching strategies to the implementation of educational programs.
• Provide staff education and preceptor support and development including coaching/mentoring for assigned departments
• Integrate learning technology to ensure effective learning experiences, competency assessment and validation
• Role model behaviors that embody the mission/vision/values of the organization
• Instruct others to perform duties within the framework of the nursing professional and specialty standards, policies and procedures set forth by the organization
• Effectively utilize available data to monitor and report performance on programs, initiatives, and targeted improvement efforts

Nursing Professional Development Coordinator – Labor and Delivery, Postpartum Educator

• Responsible for implementation and evaluation of the education plans and programs developed from the annual educational needs assessment
• Focus on establishing collaborative relationships with operational leaders and staff on educational and professional nursing practice initiatives
• Support the Nursing Excellence journey to achieve and maintain ANCC Magnet and Pathways to Excellence designation within assigned entities
• Implement system nursing education and professional development programs
• Support evidence based practice and nursing research efforts to ensure consistent and effective execution across assigned departments and facilities
• Responsible for staff education and preceptor support and development including coaching/mentoring for assigned departments
• Effectively utilize available data to monitor and report performance on programs, initiatives, and targeted improvement efforts to ensure educational programs meet organizational needs

Nursing Professional Development Coordinator – PACU Educator

• Provides excellent customer service skills by greeting patients and the community in a respectful manner
• Prepares & reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to date
• Measures vital signs such as pulse rate, respiration, blood pressure, weight, and height
• Performs departmental-related clerical duties such as checking inventory, stock supplies, track referrals, and answer phones as needed
• Must possess the ability to troubleshoot and resolve problems promptly
• Other duties as assigned