Ritchie Bros.

Technical Product Manager

• Define and manage roadmaps for a portfolio of enterprise data products.
• Translate business problems into scalable, reusable data models.
• Ruthlessly prioritize based on business value, architectural integrity, and long-term platform health.
• Drive alignment across Product, Engineering, Analytics, and Business leaders.
• Partner with Data Engineering to design governed data models, pipelines, and semantic layers.
• Own backlog refinement and acceptance criteria for data product increments.
• Ensure consistent metric definitions, lineage, and data quality standards.
• Drive adoption of a governed semantic layer as the source of truth for enterprise KPIs.
• Enable self-service analytics within structured guardrails.
• Ensure data products are structured to support personalization, predictive models, and AI/LLM initiatives.

Group Technical Product Owner

Account Manager

• You’ll be thoroughly trained to eventually become a Territory Sales Manager.
• In this program, you’ll train to become a Territory Manager for Ritchie Bros.
• You’ll be exposed to hands-on learning, surrounding every aspect of the auction business: yard operations, heavy equipment inspections and appraisals, customer service, marketing, and sales and territory management.
• You will learn how to become a Trusted Advisor and an expert at putting your time and energy where it will have the most impact.

Trainee Territory Manager

Analytics Engineer

• Build and maintain SQL and dbt transformations
• Develop LookML semantic models
• Contribute to metric definitions and documentation
• Participate in code reviews and data quality checks
• Support analytics users

Director

• Win new insurance provider volume
• Renew contracts and sell ancillary services.
• Build and maintain strong brand trust with designated accounts.
• Understand the products, services, and tools customers use to operate their business.
• Present new products, services, and partnerships to designated accounts as they are added to IAA’s product portfolio.
• Monitor the performance of key accounts and facilitate timely interventions.
• Manage customer expectations and satisfaction.
• Identify and present opportunities that generate revenue or create efficiencies.
• Handle client queries and find innovative solutions to solve complex customer problems.
• Understand how to be an effective listener and act given the customer feedback provided.
• Provide superior customer service and adhere to IAA’s Customer Care Values.
• Collaborate closely with other members of the Strategic Account team to execute customer growth and engagement strategies.
• Establish efficient communication methods and liaisons between key customers and internal departments.
• Flexible and willing to perform other tasks as assigned

Strategic Accounts Director

Technical Account Manager

• Act as the primary point of contact for assigned accounts, building strong, long-term partnerships.
• Understand client objectives and ensure they maximise value from our data solutions.
• Conduct regular reviews to drive satisfaction and alignment.
• Drive growth through upselling, cross-selling, and expansion opportunities.
• Proactively manage renewals to ensure high retention.
• Develop and execute strategic account plans in collaboration with Sales and Marketing.
• Oversee technical onboarding and data setup.
• Partner with technical teams to ensure successful implementation.
• Translate client needs into tailored reporting and solutions.
• Own and resolve client issues, coordinating with internal teams as needed.
• Maintain clear documentation and follow-up on action plans.
• Monitor account health and data usage to identify optimisation opportunities.
• Provide performance insights and KPI reporting.
• Support renewals, contract updates, and commercial negotiations.
• Ensure accuracy of commercial terms and invoicing.
• Act as the voice of the customer internally.
• Contribute to account strategy, product feedback, and customer success stories.

• Architect domain models and LookML layers.
• Lead cross‑team KPI and governance efforts.
• Optimize Snowflake and Looker performance.
• Mentor Analytics Engineers.
• Improve CI/CD, testing, observability.

Senior Analytics Engineer

Growth Marketing

• Develop, plan, and execute annual and long-term commercial growth strategies aligned with corporate objectives
• Identify and prioritize revenue growth opportunities across customer segments, products, and markets
• Own and optimize pricing models and commercial offerings
• Drive improvements in conversion, retention, and upsell through analysis, experimentation, and insight
• Partner closely with Sales, Product and Marketing to implement growth initiatives and embed commercial priorities
• Improve customer lifetime value through enhanced onboarding, engagement, retention, and renewal strategies
• Track, analyze, and report on key commercial KPIs such as revenue and focus on lead generation.
• Provide actionable insights to leadership to support forecasting and decision-making

Commercial Growth Manager

Outside Sales

• Responds to all walk in business for the TM assigned to that territory
• Measure and create metrics and report outcomes to Sales Team and Management
• Responds to sales related calls/enquiries for the sale site
• Liaison between HO departments and the customer and TM
• Actively researches available sources to identify likely prospects
• Determines decision-making authority and develops strategies
• Manages customer prospecting to connect with future customers
• Generates customer interest in Ritchie Bros.
• Schedules follow-up sales calls
• Performs sales calls and assists with contracts and appraisals

Territory Sales Support

Full-stack Engineer

• Contribute to the design, development, and deployment of services, APIs, and integrations, with a focus on scalability, reliability, and performance.
• Focus on code quality, while ensuring strategies to safely and reliably make changes to production systems frequently are followed
• Develop your skills and team capacity through knowledge sharing, pairing, technical guidance, and feedback.
• Stay up-to-date on industry trends and emerging technologies, bringing innovative solutions to the team.

Software Engineer

Learning and Development

• Creates high‑quality digital learning using contemporary instructional design approaches, interactive media, and user-centered design.
• Utilizes e-learning authoring tools and AI capabilities to rapidly develop and enhance content, ensuring relevance, accessibility, and strong learner engagement.
• Partners with business leaders to understand capability needs, translate strategy into learning solutions, and ensure programs directly support organizational priorities, performance expectations, and long-term workforce development.
• Supports the design, deployment, and continuous improvement of leadership development programs and career development resources aligned to global talent frameworks.
• Develops, maintains, and delivers global compliance learning programs—including mandatory training, regulatory requirements, and operational skill content—ensuring consistent, high-quality experiences across all regions.
• Manages learning systems, tools, templates, and processes that enable efficient development and delivery of training.
• Generates dashboards, insights, and analytics to measure learning impact, track engagement, and guide program improvements—ensuring learning investments are delivering business value.

Senior Learning & Talent Development Specialist

• Proactively prospecting and cold calling new customers
• Managing existing accounts
• Selling various multi-channel solutions
• Partner with internal stakeholders to negotiate and close deals
• Attend auction sales and meet customers

Territory Manager

Project Manager

• manage and oversee appraisal projects from initiation to completion
• ensure accuracy, efficiency, and client satisfaction
• strategic planning, problem-solving, and collaboration with internal teams and external stakeholders

Senior Project Manager

Product Manager

• Responsible for an area of the buyer experience, end-to-end, including writing the story, driving cross-functional execution, making thoughtful product decisions along the way, and sharing insights and results throughout the company.
• Evaluates market and consumer user experience research and results based on discovered industry trends and competitor landscapes, through conversations with the customer, data analysis and metrics.
• Identifies the highest impact work, prioritizes, and delivers improvements in a measurable way.
• Partners with other product teams, engineering, design, and various other stakeholders as necessary to create a high-achieving team.
• Drives crucial product initiatives.
• Articulates complex problems with exceptional clarity and contributes to team strategy
• Takes ownership of the problem through to the solution within and across teams, peers, partners and leadership.
• Actively ensures their product team is aligned and engaged.
• Perform other duties as assigned.

Senior Product Manager

• Work with a team of software developers, testers and third-party vendors to design, build and test system enhancements, reports and integrations for HR systems.
• Assist with decommissioning legacy HR system functionality that will be replaced by the new Oracle HCM Cloud functionality.
• Assist with on-going enhancement, new feature enablement and production support of HR system functionality (Oracle HCM Cloud and other related HR systems).

Senior Technical Product Owner

• Design, develop, implement, and maintain high‑performance, scalable applications using the Microsoft technology stack
• Collaborate with cross‑functional teams including developers, product architects, and stakeholders
• Apply best practices in object‑oriented design, design patterns, and modern development methodologies
• Contribute to architecture and technical design decisions
• Support and troubleshoot production systems in a timely and effective manner
• Participate in Agile ceremonies and contribute to continuous improvement initiatives
• Mentor junior and mid‑level engineers and promote engineering excellence