Ritchie Bros.

Recruitment

• Own the full recruitment lifecycle from intake through offer and onboarding
• Partner with hiring managers to define role requirements, align on expectations, and build effective hiring strategies
• Manage a diverse set of requisitions
• Source both active and passive candidates using LinkedIn, job boards, referrals, and networking
• Build and maintain strong talent pipelines for current and future hiring needs
• Guide hiring managers on interview best practices, candidate evaluation, and decision making
• Deliver a thoughtful, high-quality candidate experience with clear and timely communication
• Track activity in the applicant tracking system and use data to drive decisions and improve outcomes
• Stay informed on market trends, talent availability, and competitor activity
• Continuously look for ways to improve recruiting processes and make hiring more efficient

Talent Acquisition Business Partner

Account Executive

• Inside sales representative will concentrate on qualifying the inbound leads and converting them into sales.
• Participate in targeted outbound campaigns to help move our larger fleet.
• Sell inventory generated by the fleet advisor team.
• Jointly own quarterly GTV goals and post-lead funnel optimization.
• Reduce time from lead to sale, targeting <2 weeks.
• Ensure machine sales go smoothly for the buyer, aiming for NPS of >8 after 3 months.
• Ensure final sales prices do not degrade to reserve, targeting price > 1.5X Liquidation Value.
• Funnel product/service feedback to the product teams for continuous improvement.
• Build systems and processes for the inside sales team.

Inside Sales Representative

Full-stack Engineer

• Design, develop, debug, and deploy scalable, efficient, and reusable code
• Perform ad hoc analysis and troubleshooting to resolve issues with deployed systems
• Maintain documentation and source control
• Write code as part of a collaborative team, building both APIs and frontend features that play a visible, critical role in our client’s day-to-day operations
• Manage, define and break down tasks in an agile environment
• Implement with some autonomy and design solutions in collaboration with engineering leads
• Own the problem and scope solutions that line up with business objectives
• Provide rapid response to the needs of the team
• Support and maintain production, ensuring reliability and uptime for critical operations
• Write and maintain unit and end-to-end tests to ensure code quality and system stability
• Leverage AI tooling in development workflows and stay current with best practices

Software Engineer

Collections

• Responsible for the early-stage collections on majority commercial and some consumer accounts.
• Prioritizes collections of accounts within team.
• Identifies process gaps and recommends solutions for improvements.
• Problem solves a solution for early defaults and collapses and presents to management.
• Responsible for reducing the collapse rate.
• Track and report (excel and qualitative feedback) on work queue results.
• Controls the negotiation with customers on payment timelines, partial payments, default fees, etc.
• Responsible for operational issues.
• Performs other duties as assigned.

Collections Accounts Manager – Part-Time, Bilingual (French/English)

Analyst

• Improve performance, efficiency, and scalability across Field Development departments
• Analyze and diagnose complex issues
• Support the Senior Director in process improvements
• Design and manage structured data streams and dashboards
• Lead initiatives translating insights into operational improvements
• Work independently under limited supervision, closely with department leaders

Field Development Analyst

• Closed sales - Sell inventory generated by the fleet advisor team - jointly owns our quarterly GTV goals and post-lead funnel optimization.
• Sales Velocity - Reduce time from lead to sale, target <2 weeks.
• Customer Satisfaction - Ensure machine sales go smoothly for the buyer, NPS of >8 after 3 months.
• Price Realization - Ensure final sales prices do not degrade to reserve. Target price > 1.5X Liquidation Value.
• Voice of Customer - Funnel product / service feedback to the product teams to ensure continuous improvement.
• Systems - This person will work to build systems and process for the inside sales team.

Accounts Receivable

• Responsible for the day-to-day operations of a specified Accounts Receivable department
• Support other Accounts Receivable departments around the world
• Ensure efficient and smooth execution of accounts receivable processes
• Monitor outstanding receivables and ensure that collection is within terms and conditions of sale
• Proactively investigate and resolve accounts receivable related issues independently and/or in collaboration with sale site managers
• Ensure appropriate authorizations are compliant with internal controls and policies
• Supervise, train and mentor a team of 2 – 4 administrators with customer facing responsibilities

Supervisor, Accounts Receivable

Manager

• Leading the sourcing of new and existing strategic customers by evaluating equipment for consignment, negotiating terms, and executing contracts while building long-term partnerships
• Managing day-to-day relationships with strategic customers, including owning the interaction agenda and ensuring accurate tracking of all communications for full transparency
• Preparing and leading supplier negotiations, including assessing transaction feasibility, revenue potential, and alignment with Ritchie Bros. commercial strategy
• Monitoring and formalizing long-term customer performance by identifying gaps, driving improvement initiatives, and implementing mitigation actions to optimize cost and revenue outcomes
• Performing other duties as assigned

Trading Manager – Industrial Equipment

Account Manager

• Learn Territory Management: Prospecting & Developing Business, Planning & Pipeline Management.
• Trained in Selling Skills: Call Preparation, Relationship Building, Building Rapport, Identifying Needs, Delivering Value & Gaining Commitment
• Learn Procedures & Processes: Deal Management Auction Operations & Customer Service.
• Learn Equipment & Sector Knowledge: Heavy Equipment Knowledge, Maximizing Equipment Values, Market Knowledge.
• Perform other duties as assigned.

Trainee Territory Manager

• Contacting customers who are interacting with Ritchie Bros. with the goal of obtaining a completed credit application that will lead to a financing transaction.
• Making outbound calls to customers who have purchased equipment at a recent Ritchie Bros. auction.
• Satisfying the needs of all financing inquiries from customers who interacting with Ritchie Bros. auction.
• Marketing to and educating the customer on the Ritchie Bros. Financial Services product offering.
• Establishing equipment financing pre-approvals for customers’ future purchases.
• Providing rate quotation information to customer.
• Closing customer on terms and conditions of approval.
• Execute on the Follow the Customer strategy, where applicable.
• Execute on the re-seller strategy to engage end user customers.

Implementation Specialist

• Lead end-to-end implementation of operational initiatives, including process changes, system deployments, policy updates, and new ways of working.
• Develop and execute detailed implementation plans addressing scope, sequencing, resourcing, dependencies, readiness, and risk mitigation.
• Assess site and regional readiness for change and proactively identify adoption risks ahead of rollout.
• Serve as the primary point of contact for site leaders, regional operations teams, and frontline stakeholders throughout implementation.
• Identify, assess, and actively manage operational, safety, schedule, and adoption risks associated with implementation activities.
• Define and track implementation success measures such as adoption, compliance, efficiency, quality, safety, throughput, process consistency, and reduction in rework or operational variance.

Operations Excellence Implementation Manager

• End-to-End Implementation Delivery : Lead end-to-end implementation of operational initiatives, including process changes, system deployments, policy updates, and new ways of working. Develop and execute detailed implementation plans addressing scope, sequencing, resourcing, dependencies, readiness, and risk mitigation. Coordinate activities across Operations, Technology, Change Management, Training, Safety, and other enabling teams. Maintain accountability for implementation outcomes, including adoption, operational stability, and measurable performance impact. **• Operational Readiness and Adoption : Assess site and regional readiness for change and proactively identify adoption risks ahead of rollout. Partner with Change Management and Training teams to ensure communications, learning materials, and job aids to enable effective frontline adoption. Validate that new processes, tools, and workflows are practical, safe, and usable in live auctions, yards, and field environments, and ensure they are embedded into standard operating procedures and daily routines. **• Stakeholder Engagement and Field Partnership : Serve as the primary point of contact for site leaders, regional operations teams, and frontline stakeholders throughout implementation. Facilitate working sessions, site visits, pilots, and rollout activities. Gather, synthesize, and translate frontline feedback into actionable insights while balancing enterprise standardization with site-level operational realities. Build trust and influence outcomes without direct authority. **• Risk, Issue, and Dependency Management : Identify, assess, and actively manage operational, safety, schedule, and adoption of risks associated with implementation activities. Track and manage dependencies across teams and initiatives, escalate issues appropriately, and provide clear analysis and recommendations. During live rollouts, make real-time decisions to protect operational continuity, employee safety, and customer experience. **• Measurement, Reporting, and Continuous Improvement : Define and track implementation success measures such as adoption, compliance, efficiency, quality, safety, throughput, process consistency, and reduction in rework or operational variance. Provide clear, structured reporting to Operations Excellence leadership and senior stakeholders. Capture lessons learned and contribute to the development of repeatable implementation frameworks, playbooks, and best practices to strengthen organizational capability over time. **• Governance and Decision Support : Determine rollout sequencing, site-level adaptations, and implementation approaches within approved scope and governance. Make go/no-go recommendations for pilots and broader deployment and support prioritization and resourcing decisions through data-driven insight and operational judgment • Operational Excellence Capability Building : Contribute to the advancement of Operations Excellence standards by reinforcing disciplined execution, continuous improvement practices, and consistent implementation approaches across the organization. **• Other duties as assigned

Operations

• addresses all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager including all clerical duties needed in the office
• performing various yard functions, including Loader Operation, to ensure that all key information is recorded on incoming vehicles
• assist with upkeep and maintenance of vehicles throughout the sale process.

Heavy Equipment Operator, Operations Assistant – 2 week travel trips

• Responsible for confirming bid deposits and payments
• Uploads auction transactions and enter all accounting adjustments including deductions, price adjustments, collapses, sales tax, pilferage
• Processes refunds for overpayments, bid deposits, collapses, price adjustments, and tax adjustments
• Ensures appropriate authorizations and policies are adhered to with respect to adjustments
• Generates invoices to bill customers, consignors and inter-company subsidiaries
• Assists sale site in collections and reconciling customer accounts; investigate and resolve any delinquencies
• Notifies departments regarding pertinent receivable balances, adjustments and holdbacks in accordance with timelines
• Scrutinize aging of accounts receivable and provide input to management for determining allowance for doubtful accounts (AFDA) per policy
• Responsible for Reconciling AR sub-ledger to general ledger; Assist with month end closing and reporting and process monthly finance charges as applicable
• Reviews sale site set-up to ensure that tax and administrative fees are correctly inputted
• Research and respond to customer inquiries; Maintain customer account information; Filing and sorting paperwork
• Perform other duties as assigned

Talent Acquisition Business Partner

Inside Sales Representative

Talent Acquisition Business Partner

Software Engineer

Collections Accounts Manager – Part-Time, Bilingual (French/English)

Field Development Analyst

Inside Sales Representative

Supervisor, Accounts Receivable

Trading Manager – Industrial Equipment

Trainee Territory Manager

Account Manager

Operations Excellence Implementation Manager

Operations Excellence Implementation Manager

Heavy Equipment Operator, Operations Assistant – 2 week travel trips

Accounts Receivable Specialist