Inside Sales Manager – Marketplace

Ritchie Bros.

Inside Sales Manager leading inside sales teams for RB Global’s global commercial-asset marketplace. Coaching representatives, optimizing pipelines, and driving buyer conversion and revenue growth.

Posted 9/4/2026full-timeAustin • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing and coaching Inside Sales Representatives to enhance productivity and achieve sales targets. Proficient in utilizing CRM platforms like Salesforce to monitor performance metrics and optimize sales processes.

Highest-signal resume keywords

Team ManagementSales CoachingCRM ProficiencyPerformance TrackingCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Process AdherenceKPI TrackingLead ConversionPerformance Target SettingSales Acumen

Soft Skills

Excellent CommunicationCollaboration Skills

Tools & Technologies

SalesforceSales Enablement Tools

Industry Keywords

Inside SalesBuyer EngagementLead ManagementSales Representatives

About the role

Key responsibilities & impact

Manage a team of 6–10 Inside Sales Representatives focused on prospecting and buyer conversion
Lead daily standups, weekly pipeline reviews, and monthly performance check-ins
Provide individualized coaching to improve representative productivity, win rates, and sales acumen
Monitor call/email activity, adherence to sales process, and CRM hygiene
Set daily, weekly, and monthly performance targets aligned with company GTV and revenue goals
Track KPIs including lead-to-opportunity rate, talk time, response time, and conversion rates
Partner with marketing and operations to optimize lead quality and sales enablement tools
Conduct regular audits of representative activity and effectiveness
Ensure CRM best practices for lead management and buyer engagement
Collaborate cross-functionally to identify bottlenecks and implement scalable solutions

Requirements

What you’ll need

Experience using CRM platforms such as Salesforce
Experience leading and coaching Sales Representatives
Excellent communication and cross-functional collaboration skills

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Basic life insurance
401(k) plan with 100% company match for the first 4% contributed
15 days of PTO each year
Hybrid work arrangement