PUCPR Carreiras

Marketing

• Work on the planning, execution and monitoring of marketing and communication activities focused on the PUCPR School of Fine Arts, ensuring continuous alignment with the institution's Marketing strategies, guidelines and positioning;
• Responsible for planning, adapting and operationalizing institutional strategies in the School's context, including creating and developing content for the School's blog and LinkedIn, as well as proposing editorial topics aligned with PUCPR's institutional positioning, offering creative solutions, exploring new approaches and identifying communication opportunities, always in accordance with the institution's principles, values and objectives;
• Coordinate the promotion and dissemination of products and services together with the Marketing team;
• Work in synergy with the student recruitment, retention, creative and customer engagement teams;
• Contribute to strengthening the School's brand, its programs and its academic and cultural initiatives.

Marketing Analyst, Mid-level

Billing Specialist

• Lead advanced billing and collections activities by developing financial strategies, analyzing data, interacting with customers, and ensuring regulatory compliance to maintain efficient financial processes, organizational financial health, and high customer satisfaction.
• Ensure monthly billing for students is accurate, applying relevant scholarships and discounts.
• Configure parameters and perform data entries in internal and external systems related to billing, in agreement with the manager to guarantee correct application of parameters across the institution's products.
• Work on developing system improvements and analyze proposed changes that may impact finances or departmental activities.
• Deliver training and technical presentations to internal and external stakeholders to ensure correct execution of processes and compliance with applicable regulations and legislation.
• Provide clear and effective service to the institution’s various audiences (faculty, students, administrative staff, and external stakeholders) via in-person, telephone, and online channels, ensuring high-quality customer service.

Marketing Analyst, Mid-level

Billing Analyst, Senior