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Junior Administrative Analyst – Reserved for Candidates with Disabilities
PUCPR CarreirasAdministrative Analyst providing support to students and faculty in postgraduate courses at PUCPR. Engaging in communication and administrative processes to enhance educational experiences.
About the role
Key responsibilities & impact- Provide service to students and faculty, offering support, answering questions and assisting with processes related to Postgraduate and Short-term courses;
- Maintain active communication with students and professors through institutional channels, providing assistance with academic and administrative requests;
- Forward requests to the responsible departments, monitor handling and ensure appropriate follow-up with involved parties;
- Monitor the administrative processes of the courses, ensuring compliance with workflows and the smooth progress of all stages involved;
- Send invitations to faculty for course participation, ensuring transfer of necessary information and adherence to established schedules;
- Register and update faculty information in the institution's internal systems;
- Maintain ongoing relationships with professors, students, internal teams and support areas, contributing to the smooth operation of daily activities;
- Support student recruitment activities by contacting candidates to present courses and clarify doubts.
Requirements
What you’ll need- Higher education completed or in progress;
- Intermediate knowledge of Excel and the Microsoft Office suite;
- Strong communication skills (written and verbal);
- Experience in the academic field and in customer service;
- Knowledge of Power BI;
- Knowledge of academic information systems;
- Experience developing and working with performance indicators.
Benefits
Comp & perks- Unimed Health Plan: with copayment, providing medical coverage and access to a quality accredited network
- Education Incentive: Support for professional and personal development, including incentives for specialization, extension courses, language studies, and postgraduate programs at PUCPR
- Meal voucher with monthly copayment
- Wellness Program
- Private pension plan
- Life insurance
- Transportation voucher
- Wellhub (formerly Gympass): access to multiple gyms with fees discounted through payroll deductions
- Zenklub: access to telehealth sessions with mental health specialists, including two complimentary sessions per month
- Conte Comigo Program: multidisciplinary team available for social support, legal guidance (except labor law), and financial and pension advice
- Benefits Club: partnerships with companies across a range of industries offering special discounts on products and services
- Preferred parking with convenient access to the workplace
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ExcelMicrosoft OfficePower BIacademic information systemsperformance indicators
Soft Skills
communication skillscustomer servicerelationship management
Certifications
higher education