Administrative Analyst (Mid-level) – Operations Focus

PUCPR Carreiras

Administrative Analyst focusing on Operations at PUCPR, aiming to provide significant impact through education and health care.

Posted 7/14/2026full-timeCuritiba • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in warehouse and inventory management, customer service, and event coordination, with proficiency in CRM and academic management systems. Strong organizational skills in scheduling and managing physical spaces are essential.

Highest-signal resume keywords

Warehouse ManagementCustomer ServiceEvent CoordinationCRM SystemsIntermediate Excel Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inventory ControlStock ControlAdministrative RoutinesOperational ManagementSchedule Organization

Soft Skills

Customer Service SkillsCommunication SkillsOrganizational Skills

Tools & Technologies

CRMERPAcademic Management Systems

Certifications & Qualifications

Bachelor’s Degree in AdministrationBachelor’s Degree in Management ProcessesBachelor’s Degree in LogisticsBachelor’s Degree in Commercial Management

Industry Keywords

Educational InstitutionsIntegrated Administrative ProcessesSpace ManagementEvent Management

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Manage warehouse/inventory control, including receiving, issuing, and organizing materials;
Coordinate the reservation of physical spaces for: external client events and examinations; internal needs (tests, selection processes, etc.);
Handle space rentals, from initial inquiries through confirmation and follow-up;
Provide customer service to external clients via email and WhatsApp;
Access and operate internal systems such as CRM and the academic management system;
Organize schedules, timelines and room availability;
Act as a liaison with internal departments (Academic, Finance, Operations);
Ensure quality and efficiency in information flow and customer service.

Requirements

What you’ll need

Bachelor’s degree completed in Administration, Management Processes, Logistics or Commercial Management;
Experience in administrative and operational routines;
Experience in stock control/warehouse management;
Experience in customer service;
Experience organizing schedules or events;
Experience managing spaces and infrastructure;
Intermediate Excel skills;
Familiarity with systems (ERP, CRM, or academic management systems).
Preferred qualifications:
Experience with CRM systems;
Experience working in educational institutions;
Experience organizing events or exams/competitions;
Knowledge of integrated administrative processes.

Benefits

Comp & perks

Unimed Health Plan: with co-pay, providing medical coverage and access to a quality provider network
OdontoPrev Dental Plan: nationwide coverage, with monthly premiums deducted from payroll
Educational Incentives: support for professional and personal development, including incentives for specialization, extension courses, language study and postgraduate programs at PUCPR
Meal allowance with monthly co-payment deduction
Wellness Program
Private Pension Plan
Life Insurance
Transportation Allowance
Free Parking
Wellhub (formerly Gympass): access to a variety of gyms with membership fees deducted from payroll
Zenklub: access to telehealth sessions with mental health specialists, including two free sessions per month
"Conte Comigo" Program: multidisciplinary team available for social support, legal guidance (excluding labor law), and financial and pension consulting
Benefits Club: partnerships with companies across various sectors offering special discounts on services and products