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Junior Administrative Analyst
PUCPR CarreirasAdministrative Analyst at PUCPR assisting students and faculty in postgraduate programs. Involves administrative support, communication, and relationship management.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and organizational skills while providing support to students and faculty in academic processes. Proficient in managing administrative workflows and utilizing academic systems to enhance student recruitment and performance tracking.
Highest-signal resume keywords
Bachelor's DegreeIntermediate Excel KnowledgeStrong Written Communication SkillsExperience in Academic SystemsKnowledge of Power BI
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Microsoft Office SuiteCustomer ServicePerformance Indicator DevelopmentAdministrative Process MonitoringStudent Recruitment Support
Soft Skills
Verbal CommunicationRelationship ManagementProblem Solving
Industry Keywords
Postgraduate CoursesShort-Duration CoursesAcademic SupportFaculty CommunicationCompliance Monitoring
About the role
Key responsibilities & impact- Provide support to students and faculty, answering questions and assisting with processes related to postgraduate and short-duration courses;
- Maintain active communication with students and faculty through institutional channels, offering assistance with academic and administrative requests;
- Forward requests to the responsible departments, monitor follow-ups, and ensure appropriate responses to all parties;
- Monitor administrative processes for the courses, ensuring compliance with workflows and smooth progression of the involved steps;
- Send invitations to faculty to participate in courses, ensuring the transmission of necessary information and adherence to established schedules;
- Register and update faculty information in the institution's internal systems;
- Maintain ongoing relationships with faculty, students, internal teams, and support areas, contributing to the smooth flow of daily activities;
- Support student recruitment activities by contacting applicants to present courses and clarify questions.
Requirements
What you’ll need- Bachelor's degree completed or in progress;
- Intermediate knowledge of Excel and the Microsoft Office suite;
- Strong written and verbal communication skills;
- Experience in the academic field and in customer/student service;
- Knowledge of Power BI;
- Experience with academic systems;
- Experience building performance indicators.
Benefits
Comp & perks- Unimed Health Plan: with co-payment, providing medical coverage and access to a quality accredited network
- Education Incentive: support for professional and personal development, including incentives for specialization, extension courses, language studies, and postgraduate programs at PUCPR
- Meal voucher with a monthly co-payment deduction
- Quality of Life program
- Private pension plan
- Life insurance
- Transportation voucher (Vale Transporte)
- Wellhub (formerly Gympass): access to various gyms with membership fees discounted via payroll
- Zenklub: access to telehealth sessions with mental health specialists, including two free consultations per month
- 'Conte Comigo' Program: multidisciplinary team available for social support, legal guidance (excluding labor law), and financial and pension advisory services
- Benefits Club: partnerships with companies across various sectors offering special discounts on services and products
- Preferred parking with easy access to the workplace facilities