Pfizer

Manager

• Provide day-to-day support for Pfizer’s WAN, Internet, and Cloud DMZs
• Coordinate activities supporting WAN/DMZ Service Owners and business, Digital, or internal CISO-driven changes
• Manage administrative and talent-management activities for WAN/DMZ Network Engineers
• Manage escalation support for Network Operations
• Interface with business liaisons and Service Owners to ensure network-service stability
• Provide network subject matter expertise for WAN, DMZ, and cloud technologies
• Own global WAN and telecom service delivery
• Manage provisioning, modification, renewal, and decommissioning of enterprise WAN, Internet, MPLS, SD-WAN, cloud connectivity, and telecom services worldwide
• Ensure connectivity requirements for sites, datacenters, cloud platforms, and business initiatives are delivered on time
• Oversee telecom billing, invoice processing, chargebacks, forecasting, budgeting, vendor billing compliance, and cost transparency
• Manage TEM-provider relationships and carrier-invoice allocation
• Lead carrier and service-provider relationships, negotiations, installations, billing disputes, and operational performance
• Lead network-modernization initiatives involving SD-WAN, cloud networking, datacenter connectivity, resiliency, remote-worker connectivity, Teams optimization, and cloud interconnects
• Develop business cases and implementation strategies for next-generation network services
• Provide technical governance for WAN architectures, cloud connectivity, carrier services, capacity planning, provisioning standards, router lifecycle, and infrastructure decisions
• Support vulnerability remediation and network-hardware refresh programs
• Maintain telecom inventory, contracts, service inventories, carrier assets, and spend data
• Develop dashboards, reports, and analytics for budgeting, forecasting, audits, and operational decisions
• Coordinate cross-functional infrastructure projects with Cloud, Security, Digital Workplace, Datacenter, Manufacturing, Site Services, Procurement, Finance, and vendors
• Provide telecom guidance for new sites, upgrades, relocations, acquisitions, and transformation efforts
• Resolve critical network, provisioning, billing, and carrier issues
• Evaluate network readiness, capacity, resiliency, and service risks; provide executive-level recommendations
• Coordinate failover testing, complex routing and security changes, and telco bandwidth upgrades
• Perform capacity and optimization analysis with NetOps
• Identify automation and continual service-improvement opportunities and support implementation

Senior Manager, WAN Provisioning, Expense Management

Operations

• Design, deliver, and scale production-grade agentic AI systems across Pfizer’s manufacturing network
• Lead definition and delivery of agentic AI experiences, including use cases, behaviours, user experiences, and success criteria
• Partner with engineers, data scientists, architects, manufacturing sites, Digital Manufacturing, Data & Analytics, Engineering, Quality, and business stakeholders
• Rapidly prototype and mock agent experiences with customers and manufacturing SMEs
• Co-own agent evaluation frameworks, guardrails, and human-in-the-loop oversight models
• Transform manufacturing knowledge and SME expertise into reusable, scalable intelligence assets
• Define and execute product vision, strategy, and multi-year roadmap for agentic capabilities and the Digital Operations Centre
• Apply customer discovery, product visioning, journey mapping, experimentation, backlog management, and value realization
• Act as the voice of the customer and ensure products address meaningful manufacturing challenges
• Lead co-creation workshops, discovery activities, pilot programmes, demonstrations, and feedback cycles
• Develop and execute adoption strategies to maximise utilisation, engagement, and business impact
• Own manufacturing agent lifecycles from concept through deployment, monitoring, evaluation, and continuous improvement
• Define value propositions, success metrics, and adoption strategies for capability releases
• Establish governance frameworks for AI and agentic product development, deployment, monitoring, and lifecycle management
• Ensure alignment with Pfizer requirements for Responsible AI, cybersecurity, data governance, quality, validation, and compliance
• Define processes for evaluation, performance monitoring, change management, human oversight, and risk management
• Define product success metrics and value-realisation frameworks
• Measure impact on knowledge accessibility, colleague productivity, decision quality, operational performance, and IMEx maturity
• Identify opportunities to scale successful capabilities across manufacturing sites and business units
• Champion transformation of manufacturing digital products into intelligent digital teammates

Digital Operations Lead – Senior Manager

Product Specialist

• Build and deliver agentic AI capabilities across Pfizer’s manufacturing network
• Define agent use cases, behaviours, prompts, workflows, and integrations with manufacturing systems and knowledge sources
• Rapidly prototype agent experiences and co-create solutions with customers and manufacturing SMEs
• Implement agent evaluation frameworks, guardrails, and human-in-the-loop oversight models
• Transform manufacturing knowledge and SME expertise into reusable intelligence assets
• Own product backlogs and translate user needs into user stories, acceptance criteria, and measurable outcomes
• Apply customer discovery, journey mapping, experimentation, and value realization practices
• Lead co-creation workshops, discovery activities, pilots, demonstrations, and feedback cycles
• Develop adoption activities to maximise utilisation, engagement, and business impact
• Deploy, monitor, evaluate, and continuously improve production agents
• Define value propositions, success metrics, and adoption strategies
• Support incident triage, root-cause analysis, and continuous improvement
• Apply governance frameworks for AI and agentic product development and lifecycle management
• Ensure alignment with Responsible AI, cybersecurity, data governance, quality, validation, and compliance requirements
• Execute evaluation, monitoring, change management, human oversight, and risk management processes
• Partner with Quality, Cybersecurity, Data & Analytics, and Engineering teams
• Track product success metrics and value realization
• Measure improvements in knowledge accessibility, productivity, decision quality, operational performance, and IMEx maturity
• Identify opportunities to scale capabilities across manufacturing sites and business units
• Champion the transformation of manufacturing digital products into intelligent digital teammates

Product Specialist – Manager

Vice President

• Establish and lead the Platform & Enablement Services function, defining organizational structure, governance, resourcing, and operating model
• Lead an inclusive, high-performance culture, championing diversity, equity, inclusion, and colleague engagement
• Participate in and lead GBS strategy development and implement GBS and enterprise strategies driving innovation, continuous improvement, and AI First to AI Native transformation
• Set the function’s vision, goals, and guiding principles
• Lead GBS and enterprise-wide transformation initiatives, navigating interdependencies and negotiating solutions to deliver business objectives and minimize risk
• Partner with GBS Leadership and stakeholders to identify service requirements, define SLAs, and ensure accountability for business outcomes
• Deploy best-in-class performance measurement strategies, techniques, and technology, including data analytics and visualization
• Champion a customer-centric mindset and improve customer satisfaction through stakeholder feedback and improvement actions
• Leverage external insight and serve as a thought leader
• Challenge the status quo and identify transformation and cost-improvement opportunities
• Foster risk awareness, compliance, and controls
• Promote Pfizer’s open-door policy
• Partner with Global Process Leads and GBS functions on talent planning and development
• Develop future leaders and coach, mentor, and build leadership bench strength across a globally diverse team

Vice President – GBS Platform and Enablement Services

• Set category and sourcing strategy tied to core functions’ current and future needs and the Pfizer Blueprint
• Own the GBS Procurement operating model, budget, and resourcing decisions
• Redesign end-to-end processes around emerging technology to simplify colleague experience and reduce costs
• Anticipate industry and market shifts to shape procurement strategy
• Build and coach a global leadership bench
• Partner across GBS and Enabling Functions to deliver enterprise initiatives
• Collaborate with senior leaders to turn supplier and sourcing strategy into adopted business decisions
• Lead category strategy, sourcing, and supplier management across local, regional, and global levels
• Own supply-base risk posture across all spend categories, approximately $25B in third-party spend, and 45,000+ suppliers
• Run procurement, travel and expense, and invoice-to-pay teams across strategic hubs, PGS sites, markets, and WRD sites
• Maintain a SOX-compliant control environment
• Own the outsourced fleet management relationship globally
• Administer Pfizer’s captive leasing entity
• Negotiate and contract with automakers and fleet service providers
• Manage the approximately $40M annual fleet capital plan
• Co-own systems and tools roadmap with Platform & Enablement Services and Digital
• Keep global policy, procedure, and compliance documentation current and enforced
• Design and run Pfizer’s enterprise Third Party Risk Management framework
• Design and run the Accounts Payable working capital strategy

Vice President – Global Procurement

• Set strategic direction and oversee operational execution for globally delivered financial services
• Lead Finance Operations across Order to Cash, local statutory accounting and reporting, transfer pricing, international treasury, legal entity stewardship, and ESG reporting
• Ensure business objectives are met and services are best in class while driving innovation and a high-performance culture
• Collaborate with BU Finance Leaders, Corporate Tax, Corporate Treasury, Controllers, and the GBS Leadership Team
• Lead an inclusive, high-performance culture and drive colleague engagement, talent planning, development, coaching, and mentoring
• Develop and sustain a pipeline of future leaders and build leadership bench strength
• Provide strategic vision and roadmap for Order to Cash
• Oversee approximately $9B in customer collections and $4B in credit risk exposure
• Lead the Drive for Cash initiative and represent GBS Financial Services in quarterly CFO reviews
• Partner on pricing, factoring, contract negotiations, and credit risk management
• Oversee complex O2C system programs, acquisitions, and divestitures; ensure SOX controls and standard operating procedures
• Oversee statutory financial statement submissions for 150+ international Pfizer legal entities
• Oversee international market operations teams and local legal entity accounting matters
• Manage approximately $12B in FX open hedges and $13B in transfer pricing recharges
• Oversee ESG Reporting and Disclosures Program and prepare Pfizer for evolving ESG regulatory reporting
• Lead global process design, operating model optimization, and continuous improvement
• Review performance dashboards, implement improvement initiatives, develop global financial processes, support audits and SOX compliance, and maintain control documentation

Vice President – GBS Finance Operations

• Set the strategic direction and oversee operational execution for Pfizer’s global Human Resources Services
• Oversee HR administration, including Hire to Retire process administration and Payroll operations
• Lead HR business process design, including regional and local process design and maintenance
• Execute Global Payroll in support of Pfizer colleagues
• Ensure compliance, controls and audits, including adherence to global controls, SOPs and regional/country work instructions
• Lead user experience and change management
• Manage HR information systems, including Workday and local Payroll systems
• Lead benchmarking and external/regulatory monitoring
• Oversee Colleague Support Help Desk and issue resolution
• Set direction for PX services, priorities, major issues, risks and resource needs
• Lead a global Colleague Services organization within Pfizer’s global PX service delivery model
• Govern standardization and deliver enhancements across multiple functions
• Enable implementation and continuous improvement of global HR standards across Pfizer
• Identify issues and implement resolutions with appropriate stakeholders
• Lead innovation and continuous improvement across global HR processes, including payroll
• Disseminate global standards to regions and countries
• Coordinate across GBS process areas to ensure seamless service delivery and eliminate duplication
• Track outsourced operations against metrics and service level agreements
• Resolve production issues and drive continuous improvement and global expansion
• Collaborate with GBS Leadership, People Experience Leadership, BU Finance Leaders, IBM, ADP and other senior F&GBS leaders

Vice President – GBS Colleague Services

General

• Promote Pfizer’s Vaccines Portfolio across customers and channels
• Engage regularly with customers in the field, face to face and virtually
• Launch new products and develop strategies to manage business relationships
• Understand and secure formulary access
• Conduct product promotion within the assigned geography
• Drive sales in the assigned territory to maximize approved business objectives
• Develop and implement business and territory call plans
• Identify and implement live and virtual customer engagement strategies
• Build and maintain customer relationships in live and virtual environments
• Use digital tools and multi-platforms for customer engagement
• Leverage internal reports and analytics to identify and implement strategic business opportunities
• Use approved disease-state information and patient resources compliantly
• Analyze market knowledge, barriers, and drivers across Public Health, Private Market, Retail, and other channels
• Collaborate with Field Medical, Account Management, and other cross-functional colleagues
• Complete administrative expectations, including customer call entry, expense submission, and responding to internal requests
• Work remotely in collaboration with cross-functional internal teams to address customer needs and Pfizer objectives

Vaccines Specialist, Health and Science Professional

• Lead operations of Enterprise Travel & Meetings Services
• Establish and oversee companywide travel and meeting policies
• Own travel, meeting, and My Anti-Corruption Policy and Procedures (MAPP) processes, systems, and operations
• Align services strategically with core functions and Pfizer’s Blueprint
• Determine operating model, budget, and resource allocation
• Design and implement end-to-end processes using emerging technologies to simplify operations and improve colleague experience
• Interpret industry trends and develop innovative strategies
• Lead, manage, direct, develop, and coach direct and extended teams
• Engage GBS functions, business leaders, and enabling functions on enterprise initiatives
• Establish and maintain global T&E policies, procedures, and compliance activities
• Build organizational enablers, professional development tools, and communications channels
• Drive deployment of enabling systems and tools
• Own end-to-end MAPP activities, including HCP engagements, operations, and compliance
• Lead global MAPP process design, architecture, performance management, and strategic transformation
• Monitor initiatives affecting MAPP people, processes, and technology
• Manage relationships with Corporate Compliance, Corporate Audit, Digital, and Commercial Operations
• Maintain effective internal controls and compliance with Pfizer policy
• Own end-to-end travel and meeting processes, including planning, execution, operations, and compliance
• Manage travel and meeting suppliers, corporate card programs, meeting budgets, exhibits, and on-site meeting support

Vice President – GBS Meetings, External Engagement & Travel Lead

Customer Success Manager

• Serve as the International CRM intelligence lead, translating customer, campaign and market data into recommendations shaping CRM strategy and next-best-action
• Surface market-level insight into global strategy for priority brands and markets
• Lead predictive and diagnostic analytics measuring CRM effectiveness across segmentation, propensity, lifetime value, churn, channel preference, engagement and conversion
• Define CRM requirements for data quality, product segmentation and audience attributes, and steward their fitness for personalization and AI-enabled engagement
• Diagnose and escalate data gaps blocking CRM activation with Data & Audience Strategy and data engineering
• Apply generative and agentic AI to accelerate insight generation, reporting and synthesis
• Design and maintain reusable prompts, analytical agents and skills for faster, self-service insight
• Partner with the KPI Council and Business Insights & Reporting on CRM KPIs and measures of trust and performance for AI-generated content and agentic journeys
• Define and evolve CRM-specific dashboards and self-service insight across priority brands and markets
• Lead international and regional CRM research, opportunity valuation, market sizing, segmentation, lifetime value, cross-sell and new-market analyses
• Define and socialize CRM data collection and management best practices, including consent, ePermissions, list management, database quality and hygiene
• Stay current on regional privacy and responsible-AI guidance
• Collaborate with CRM strategists, Data & Audience Strategy, Applied Intelligence & Insight, Digital, regional commercial teams and GLocal teams
• Report to the International CRM Strategy Lead

Director, International CRM Intelligence – Insights Strategy

• Drive sales in the assigned territory
• Engage customers face to face and virtually
• Develop and implement business and territory call plans
• Identify and implement live/virtual customer engagement strategies
• Build rapport and relationships with customers in live and virtual environments
• Use digital tools to maintain customer engagement
• Leverage internal reports and analytics to identify and implement strategic business opportunities
• Educate providers on unbranded and branded product value propositions for relevant patient populations
• Use approved disease-state information and patient resources compliantly
• Collaborate across the organization to address customer inquiries and advance Pfizer objectives
• Complete administrative expectations on time and compliantly

Cardiovascular Specialist, Health and Science Professional

• Lead a high-performing team across Pfizer’s Neuroscience (Migraine) and Cardiovascular (NVAF/VTE) portfolios
• Report to the Regional Business Director and collaborate with Marketing, Channel, and cross-functional HQ partners
• Hire, coach, develop, and manage 9–12 representatives
• Establish team goals, enforce performance standards, and manage underperformance
• Build team engagement, morale, and continuous improvement
• Apply live, virtual, and hybrid coaching to strengthen representative capabilities
• Develop and implement strategic area business plans aligned to national and regional priorities
• Own area-level budget accountability and monitor resource deployment
• Analyze data to identify market trends, assess stakeholders, and anticipate business shifts
• Manage promotional materials and measure field execution against plan
• Collaborate with Marketing during the operating plan process
• Build relationships with KOLs, large group practices, hospitals, and managed care organizations
• Lead credible, science-forward customer conversations across both therapeutic areas
• Identify key account development opportunities
• Connect healthcare service providers with channel and HQ partners to address complex customer requirements
• Coach representatives on integrating digital tools and cross-functional colleagues into customer engagements
• Ensure compliance with legal, regulatory, and Pfizer policy requirements
• Maintain compliance knowledge and escalate issues promptly
• Operate digital and virtual tools and platforms
• Apply data-driven resource management across a dual-portfolio area
• Use sales data and reporting software to adjust strategy and adapt to evolving technology
• Travel across representative territories and attend area and national meetings

Area Business Manager – Integrated Medicine

Director

• Deliver regional net revenue performance and manage expenses
• Identify, prioritize, and execute significant commercial revenue opportunities
• Translate Business Unit vision and strategies to align, engage, and inspire Sales colleagues
• Drive brand performance and engage customers to gather market insights
• Lead regional sales strategies, monitor pull-through success, and implement changes
• Collaborate compliantly with marketing and cross-functional partners on strategy, planning, meetings, thought leadership, and pull-through initiatives
• Assist with national and regional meetings and provide insights and leadership to brand teams
• Assist with incentive compensation planning and lead regional communication and execution
• Attend conventions, congresses, speaker programs, and insight dinners; conduct field rides
• Share best practices with RBD peers and encourage cross-organizational communication
• Coach team members, document growth goals, manage performance, and build team culture
• Lead and develop Area Business Managers and sales representatives
• Conduct field rides to gather customer insights and assess talent and capabilities
• Manage regional culture, engagement, retention, and communication
• Lead compliant regional HR processes, including hiring, goal setting, reviews, compensation, bonuses, talent planning, and performance improvement plans
• Support execution and rollout of enterprise-wide initiatives
• Champion Pfizer’s Purpose Blueprint, Ambitions, Bold Moves, and Values
• Oversee colleague development platforms such as StepUp and Leadership Lab
• Lead Business Unit ways-of-working initiatives and projects improving business effectiveness

Northeast Regional Business Director – IMB

Product Manager

• Lead complex Integrative Biology solution initiatives across the SBU, tied to measurable research outcomes
• Bring product expertise and cross-disciplinary knowledge to solution design and prioritization decisions
• Shape roadmaps and lead cross-functional execution for initiatives improving data integration, analytics, and scientific decision support
• Create a team environment that encourages experimentation with new approaches
• Solve complex problems by balancing scientific needs, technical feasibility, and compliance constraints
• Build intake and prioritization practices focused on high-value work
• Use feedback and operational data to improve adoption and usability
• Serve as a resource for scientific, product, engineering, and data stakeholders when priorities or requirements are unclear
• Manage dependencies and align priorities across matrixed teams
• Communicate tradeoffs and help teams reach practical solutions without relying on direct authority
• Own outcomes for solution areas, ensuring they are secure, scalable, compliant, and supportable
• Promote automation, interoperability, and engineering practices that reduce friction
• Define success measures and track outcomes
• Ensure platform services meet governance, data privacy, and regulatory standards
• Maintain documentation for audits
• Apply responsible AI and data practices with transparency and fairness

Senior Product Manager, Integrative Biology Solutions

Solutions Engineer

• Develop and maintain cloud-native data pipelines for batch and streaming ingestion
• Develop transformation and modeling patterns enabling analytics and AI/ML use cases
• Build and operate orchestration workflows with versioning, testing, promotion, rollback, and runbooks
• Embed data quality, lineage, and observability into pipelines and datasets
• Implement secure data access patterns aligned to enterprise and regulatory requirements
• Optimize performance and cost across compute and storage
• Collaborate with scientists, analysts, data scientists, and engineers to translate requirements into production solutions
• Contribute to reusable standards, templates, documentation, examples, and onboarding materials
• Stay current with technologies and best practices; support skill development and knowledge sharing
• Pair with domain teams to define datasets and data products
• Review pull requests and improve data quality checks and observability dashboards
• Troubleshoot production issues, maintain runbooks, and perform root-cause follow-up
• Ship changes through CI/CD and document delivered solutions
• Report to the Principal Engineer, Data Engineering