Parloa

Marketing

• Develop and execute regional marketing plans that align with sales priorities and revenue targets.
• Collaborate with Sales, Content Marketing, Product Marketing, and Partnerships teams to tailor content and campaigns for the U.S. market.
• Plan and execute integrated marketing campaigns, including field events, webinars, industry conferences, and account-based marketing (ABM) with internal stakeholders.
• Build pipelines and accelerate sales cycles through region-specific strategies and customer engagement programs.
• Track, measure, and report on campaign performance, ROI, and pipeline impact.
• Leverage AI tools and platforms to optimize campaign targeting, personalization, and performance insights.
• Foster relationships with industry partners, associations, and influencers in the insurance, financial services, and healthcare sectors.

Senior Field Marketing Manager

Account Manager

• Proactively identify, recruit, and grow leading Service Partners in Switzerland and Eastern Europe, leveraging your existing network to accelerate our market entry.
• Develop joint business plans with partners that align goals and strategies, executing impactful co-selling, referrals, and implementation initiatives.
• Lead collaborative marketing and sales efforts alongside partners, bringing innovative AI solutions to market with confidence.
• Conduct regular check-ins and quarterly business reviews with partners, ensuring goals are met and growth is accelerated.
• Partner with cross-functional teams (sales, marketing, product) to ensure seamless communication and strong alignment on goals.

Senior Partnerships Manager, Switzerland & Eastern Europe

• Build and scale a structured global customer advocacy and reference program that accelerates enterprise sales cycles and strengthens trust in complex deals.
• Own customer storytelling across all key touchpoints, ensuring enterprise-grade proof is embedded into website, campaigns, PR, sales enablement, and major GTM moments.
• Lead customer engagement at WAVE (Parloa’s flagship customer conference) including agenda co-creation, sourcing and preparing customer speakers, and turning event participation into measurable expansion pipeline.
• Partner closely with Sales and Customer Engagement to activate top-tier customers for references, executive relationship building, speaking engagements, and peer exchange.
• Establish scalable processes, Salesforce tracking, and clear revenue impact measurement for advocacy, engagement, and expansion influence.

Lead Customer Marketing Manager

Account Executive

• Be responsible for attaining new logos by generating pipeline, working on tenders, and negotiating complex deals with business leaders, VPs, and C-level executives.
• Work closely with other colleagues from Sales, Solution Engineering, Business Development, Customer Engagement, Value Consulting, and other teams to analyze and improve existing processes.
• Become a consultant for your customers, advising them on how Parloa and Agentic AI bring ROI to their day-to-day business, challenges, and needs.
• Deliver presentations to and lead workshops for customers, digital and on-site.
• Develop and execute a comprehensive sales strategy to secure new logos from a defined list of accounts in Eastern Europe.

Enterprise Account Executive – Eastern Europe

Sales

• Lead, coach, and scale a team of Account Executives: Foster a culture of high performance, trust, and continuous improvement to consistently exceed revenue quotas. Coach your team to lead with a strong vision-setting, methodology-based selling, and to stay aligned with our customers’ goals and outcomes.
• Own GTM: Take full ownership of the go-to-market strategy and execution for our Eastern Europe region, including market entry planning, segmentation, positioning, and initial customer acquisition. Establish Parloa’s presence in the market and build a scalable foundation for long-term growth.
• Enable multi-stakeholder selling: Guide your team in navigating complex sales cycles involving executives, IT/security, and procurement, in collaboration with our partners.
• Pipeline management: Ensure accurate forecasting and clear visibility on risks, gaps, and opportunities.
• Talent development: Hire, onboard, and mentor top talent, fostering professional growth and skill development within your team.
• Cross-functional collaboration: partner with Growth, Partnerships, Solution Engineering, and Customer Engagement ensure strong alignment across the full revenue funnel.

RVP Sales – Eastern Europe, Alps

Artificial Intelligence

• Scope and implement AI Agent deployments, providing strategic advice and execution support to customers and partners.
• Leverage your knowledge of LLM internals (e.g., embeddings) to analyze customer requirements and design precise prompts for reliable, user-aligned behavior.
• Simplify complex workflows and processes into digestible conversational components, enabling LLMs to handle challenging tasks effectively
• Fine-tune conversational flows and voice output (e.g. SSML, lexicons, regex) to align with customer brand standards
• Work closely with Agent Integration Engineers and Forward Deployed Engineers to connect customers’ systems with Parloa’s Agent Platform via APIs
• Identify and solve blockers together with other departments at Parloa (e.g. Product, Agent Integration Engineering, or Sales) and the customer
• Apply structured testing approaches to validate AI agent behaviour, quality, and performance under real-world conditions
• Document best practices, how-to guides, and product capabilities for internal and external audiences, representing the expertise of the Agent Architect team

Senior AI Agent Architect

Content Marketing Manager

• Own Parloa’s editorial voice and content strategy
• Act as Editor-in-Chief for Parloa, defining and enforcing voice, tone, and editorial standards across all content.
• Own the end-to-end content strategy across web, blog, long-form assets, executive thought leadership, and flagship narratives.
• Build and maintain an AI-enabled, scalable editorial system that includes briefs, style guides, review workflows, and quality bars.
• Manage and elevate external writers, agencies, and contributors to ensure consistent, high-quality output.
• Partner closely with Product, Engineering, and Applied AI teams to translate complex systems into clear, authoritative content.
• Work with stakeholders and oversee deep technical content, such as: AI system and architecture explainers, evaluation frameworks, and best-practice guides, research-backed POVs on agentic AI and enterprise customer experience.
• Ensure technical accuracy while maintaining strong narrative clarity and persuasion.
• Position Parloa as a credible technical authority, not just a marketing voice.
• Design and run a content engine that supports awareness, education, and evaluation stages of the buyer journey to drive pipelines.
• Identify core themes and narratives aligned with Parloa’s product strategy and category positioning.
• Translate “hero” content into multi-format outputs across campaigns, executive communications, events, and partnerships by collaborating closely with Brand, Product Marketing, Growth, Partnerships, and Field Marketing teams.

Lead Content Marketing

Support Engineer

• Analyze and promptly respond to customer queries related to the Parloa platform.
• Develop deep expertise in our systems and evolve into an “Agent Builder”.
• Collaborate closely with cross-functional teams, including Customer Success, Product, and Engineering, as well as external partners.
• Take ownership of technical issues, drive them to resolution, and know when to involve senior engineers or product owners.
• Proactively suggest improvements to elevate the overall customer experience.
• Contribute to shaping and improving customer support processes within Parloa.
• Help create and maintain runbooks, documentation, and best practices.
• Collect structured feedback from customers and share insights with Product and Engineering.