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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and maintaining enterprise service pipelines, leading commercial conversations, and writing precise Statements of Work (SOWs). Proven ability to navigate complex procurement processes and foster trusted relationships with C-suite executives while ensuring customer satisfaction outcomes.
Highest-signal resume keywords
Professional Services SalesStatement Of Work (SOW) WritingEnterprise Procurement NavigationC-Suite Relationship BuildingAI-Native Software Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Commercial NegotiationForecast HygieneServices Margin UnderstandingIntegration ScopingAI-Powered Discovery
Soft Skills
Strong CommunicationSelf-DirectedAdaptabilityCoaching Internal StakeholdersTrusted Advisor
Tools & Technologies
Parloa's PRISM Delivery Methodology
Industry Keywords
Enterprise SoftwareStrategic ConsultingLarge-Scale Systems IntegrationCustomer Satisfaction (CSAT)Executive Business Reviews
About the role
Key responsibilities & impact- Build and maintain a healthy services pipeline in partnership with enterprise sales teams
- Lead commercial conversations for all PS engagements - from initial scoping through commercial close
- Maintain rigorous forecast hygiene; own your number and call it accurately
- Coach internal stakeholders on PS sales motion, deal structure, and timeline expectations
- Run structured and AI-powered discovery to surface customer motivations, desired business outcomes, and platform integration requirements
- Translate discovery into compelling services proposals that quantify value: expected containment improvement, time-to-value, effort, and risk
- Write Statements of Work (SOWs) that are precisely scoped, commercially sound, and set delivery teams up for execution
- Navigate complex enterprise legal and procurement processes with confidence
- Build trusted relationships with CX, IT, and Operations leaders at enterprise accounts
- Lead executive business reviews and steering committee sessions that connect delivery progress to customer KPIs
- Ensure seamless knowledge transfer from pre-sales into Parloa's PRISM delivery methodology
- Own CSAT outcomes; proactively surface risks before they become escalations
- Engage Parloa's partner ecosystem as an extension of the delivery team
Requirements
What you’ll need- 5+ years selling or scoping professional services - within an AI-native or enterprise software company, strategic consulting firm, or large-scale systems integrator
- Proven track record writing SOWs and navigating enterprise procurement: MSAs, DPAs, multi-stakeholder legal review, and commercial negotiations
- Comfortable building relationships at the C-suite and VP level and being recognized as a trusted advisor, not just a vendor contact
- Commercially sharp: you understand services margin, attach rates, and how delivery quality drives software expansion
- Fluent in enterprise software deployment patterns; you know what a phased rollout looks like, what makes an integration complex, and how to scope accordingly
- Strong communicator in writing and in the room; able to move between technical detail and executive narrative without losing either audience
- Self-directed and energized by ambiguity; you build the playbook while running the plays
- Comfortable operating in a fast-moving, high-growth environment where priorities shift and you're expected to adapt without losing momentum
- Willing to travel up to 50%.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible working arrangements
- Professional development