Lead Forward Deployed Engineering

Parloa

Lead a team of Forward Deployed Engineers at Parloa, managing enterprise AI projects and driving high-quality deployments. Collaborate across teams to deliver excellence in complex environments.

Posted 6/23/2026full-timeRemote • 🇩🇪 GermanySeniorWebsite

Tech Stack

Tools & technologies

CloudKubernetes

About the role

Key responsibilities & impact

Lead and develop the team: hire, coach, and grow a team of FDEs; set clear expectations; run 1:1s, feedback cycles, and performance development.
Own capacity planning and staffing: allocate engineers across parallel strategic projects, manage load and utilization, and anticipate delivery bottlenecks early.
Drive project delivery management: own engineering delivery across deployments — milestones, dependencies, risk management, escalation paths, and stakeholder alignment.
Establish time tracking and delivery visibility: implement lightweight tracking and reporting that creates trusted insight into effort, progress, and capacity (without bureaucracy).
Provide technical leadership and escalation support: guide architecture and implementation choices, review designs/code when needed, and unblock high-severity issues in production environments.
Create scalable field engineering practices: build reusable patterns, playbooks, and standards that improve reliability, maintainability, and speed across deployments.
Shape the product via field learnings: translate recurring customer needs into clear productization proposals and partner with Product/Core Engineering to reduce one-offs over time.
Partner with customer engineering and enterprise stakeholders: collaborate directly with customer teams (architecture, security, platform) to deliver outcomes and build long-term technical trust.

Requirements

What you’ll need

8+ years in software engineering, systems integration, DevOps, or data engineering roles with meaningful production responsibility.
Proven ability to lead and develop engineers (e.g., formal management, team lead responsibility, coaching, hiring, performance growth).
Demonstrated success delivering complex technical projects in large enterprise environments with multiple stakeholders and constraints.
Strong capabilities across backend engineering, APIs, cloud platforms, Kubernetes, infrastructure-as-code, and databases — able to review designs and guide production decisions.
Able to personally own and drive smaller technical workstreams end-to-end and to jump into debugging/implementation when necessary.
Strong planning, prioritization, capacity thinking, and risk management; creates delivery clarity without unnecessary process overhead.
Confident and credible with customer engineering teams and senior technical stakeholders; clear written and verbal communication.
Strong plus: experience building or integrating AI/LLM-powered systems (agent workflows, orchestration, evaluation, vector DBs, guardrails), ideally in forward-deployed or solutions engineering environments.

Benefits

Comp & perks

Parloa is committed to upholding the highest data protection standards
All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

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Hard Skills & Tools

software engineeringsystems integrationDevOpsdata engineeringbackend engineeringAPIscloud platformsKubernetesinfrastructure-as-codedatabases

Soft Skills

leadershipcoachingperformance growthplanningprioritizationcapacity thinkingrisk managementcommunication