Palo Alto Networks

Full-stack Engineer

• Provide technical leadership for the end-to-end delivery of solutions, ensuring alignment with cross-functional Product Management and Quality Assurance teams.
• Design, implement, and troubleshoot robust next-generation cloud security solutions to address complex network security challenges.
• Drive the development of scalable cloud security architecture through hands-on coding and strategic architectural planning.
• Manage the full product development lifecycle, from definition and design through implementation, testing, and deployment.
• Collaborate proactively with Product Management, SRE, and Quality Engineering to deliver high-quality security-as-a-service offerings to market.

Principal Software Engineer – SASE AI/ML

Consultant

• Collaborate with account teams to recommend and develop customer solutions within your assigned specialization area
• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
• Drive high technical validation and PoV win rates within your assigned specialization area
• Document High-Level Design and Key Use Cases to ensure proper implementation and value realization of Palo Alto Networks Solutions
• Help our customers build and develop further their services around Cortex solutions

Domain Consultant 2 – Cortex SOC Transformation

Account Manager

• Own revenue expansion within largest clients
• Drive complex sales cycles and customer engagement
• Understand competitive landscape and position solutions
• Create goals and develop territory plans
• Stay updated on industry news and trends

Strategic Account Manager – System Integrators

Customer Success Manager

• Define and execute the SASE Customer Success strategy focusing on TTV, adoption depth, and Gross/Net Retention
• Lead, mentor, and scale a global team of CSEs
• Develop playbooks for the customer lifecycle from hand-off to executive business reviews
• Establish KPIs like Churn Rate, NPS, and Health Scores
• Provide feedback to Product and Engineering for customer deployment challenges
• Collaborate with Sales leadership for account growth strategies
• Serve as executive sponsor for Tier-1 enterprise accounts and manage 'At-Risk' accounts

Director, Customer Success – S&O SASE

• Design and implement an autonomous pipeline for the continuous testing and verification of detection logic to ensure high-fidelity releases at an accelerated pace.
• Build and maintain high-performance, distributed systems that process millions of artifacts, transforming manual workflows into automated, self-healing production services.
• Define architectural standards for scalability, reliability, and extensibility, leading the transition from research prototypes to robust, hardened software products.
• Serve as the technical lead for integrating complex malware analysis engines into a global-scale cloud infrastructure with minimal latency and maximum uptime.

Software Engineer – Wildfire

Security Engineer

• Lead the design and delivery of multiple major projects while proposing innovative detection ideas.
• Mentor and guide junior or mid-level researchers with technical direction and career development support.
• Drive advanced research into vulnerabilities and exploits to create effective IPS and ML-based detections.
• Ensure rapid response to Zero-Day vulnerabilities by releasing IPS protections to customers within 24 hours.
• Perform reverse engineering efforts to uncover new vulnerabilities and build proactive defenses.
• Define scalable detection methodologies for complex or emerging attack vectors across products.
• Partner with cross-functional teams to align detection strategy with product roadmaps and customer needs.
• Represent the team in technical discussions to help shape industry direction in threat prevention.

Senior Principal Security Researcher – Advanced Threat Prevention, ATP

Sales

• Lead a team of field sellers to help formulate and execute a strategy to maximize business growth
• Develop and manage your team to generate revenue and achieve individual, team, and organizational quotas
• Deeply understand your customers’ needs by doing the research to develop insight into their priorities
• Bring support to your team by participating in and leading prospect meetings
• Deep dive into weekly territory pipeline and forecasting activities to coach direct reports on strategies to drive closure
• Actively engage in territory planning and development, relationship development and opportunity to drive revenue by supporting and assisting your team in closing opportunities
• Lead a high-performance sales culture that delivers results in bookings, sales development, and forecast accuracy while mentoring and developing your team
• Drive and oversee team selling opportunities
• Hold team and self accountable to achieve challenging goals while maintaining a forward-thinking approach when faced with setbacks
• Ability to communicate with leaders at all levels, including C-suite and establish open and trusting relationships
• Develop a winning team, including recruiting, hiring and training while upholding core values.

District Sales Manager – Public Sector

• Selling Palo Alto Networks Products and Solutions through Channel Partners and interacting directly with customers in your region
• Identifying business challenges and creating solutions for prospects and our customers
• Understanding the competitive landscape and customer needs to effectively position the portfolio of Palo Alto Networks solutions
• Creating clear goals and completing accurate forecasting through developing a detailed territory plan
• Leveraging prospect stories to create a compelling value proposition with insights into value for that specific account
• Staying updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Traveling as necessary within your territory, and to company-wide meetings

Major Account Manager – FSI

Product Manager

• Perform primary research, interviewing end-users and buyers
• Build a researched perspective on current customer and future prospects needs
• Deeply understand the competition
• Set priorities and shape the roadmap
• Communicate priorities and the roadmap, and align the team around them
• Convert concepts into buildable projects
• Act as product owner for a Scrum team working on observability features
• Manage the backlog, groom stories, and break down tasks
• Coordinate with product marketing on positioning and messaging
• Drive clarity

Senior Product Manager – Storage, Cost Optimization

• Perform primary research, interviewing end-users and buyers to deeply understand the IAM needs of traditional enterprises.
• Partner with engineers and technical stakeholders to articulate, scope, and deliver well integrated IAM products and workflows.
• Track the stability and reliability of your product with an eye towards enterprise-grade performance.
• Set KPIs to articulate and measure intended value and impact for customers.
• Develop comprehensive roadmaps and deliverable plans to achieve stated outcomes for customers and the business.
• Communicate priorities and the roadmap, and align the team around them.
• Manage the backlog, groom stories, and break down tasks.
• Partner across teams to ensure cohesive features and workflows across the platform.
• Coordinate with product marketing on positioning and messaging.
• Drive clarity.

Senior Product Manager – Identity and Access Management

• Collaborate with account teams to recommend and develop customer solutions within your assigned specialization area
• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
• Assist and collaborate to respond effectively to RFIs/RFPs
• Lead and support customer demonstrations that showcase our unique value proposition.
• Drive high technical validation and PoV win rates
• Document High-Level Design and Key Use Cases
• Act as a conduit for customer feedback to Product Management, Technical Marketing, competitor intelligence, and R&D

Domain Consultant – Cortex

Technical Customer Success

• Provide advanced product-level expertise, leading complex deployments and resolving intricate technical challenges.
• Serve as the go-to expert for SASE products, guiding customers through sophisticated integrations and customizations.
• Proactively communicate new features and best practices, ensuring customers are leveraging the full capabilities of Palo Alto Networks solutions.
• Lead efforts to drive product adoption, conducting in-depth training sessions, and workshops tailored to customer needs.
• Assess and address gaps in deployment and best practices, translating them into strategic action plans for improvement.
• Ensure customers achieve operational excellence by fully adopting and optimizing new features.
• Act as a strategic advisor, influencing key stakeholders at various levels, including C-suite executives.
• Manage complex customer engagements, collaborating with account teams to develop and execute high-touch delivery strategies.
• Lead customer escalations, coordinating with internal teams and resources to ensure timely and effective resolution.

Senior Customer Success Engineer

Marketing

• Develop, refine, and execute the comprehensive technical marketing plan for AI security products.
• Create, maintain, and deliver impactful technical assets, including whitepapers, demos, videos, and training for sales, customers, and partners.
• Lead competitive research and testing to identify key product advantages, and effectively communicate these findings to internal and external stakeholders.
• Act as a primary technical evangelist for Palo Alto Networks, presenting at conferences, seminars, and high-level customer briefings.
• Proactively collaborate with engineering and product management to identify and address product gaps based on competitive analysis and customer feedback.
• Serve as the domain authority on Palo Alto Networks products, providing expert guidance to Systems Engineers on competitive positioning.
• Document complex technical concepts to ensure products are well-understood and utilized to their fullest potential.
• Establish and maintain a competitive test lab, including test harnesses, competitive products, and automation environments.

Principal Technical Marketing Engineer – Prisma AIRS

• Partner with customers to secure their entire digital experience
• Connect customers with a solution for every stage of threat prevention
• Drive and orchestrate large complex sales cycles
• Identify business challenges and create solutions
• Understand the competitive landscape and customer needs
• Create clear goals and complete accurate forecasting
• Cultivate relationships with channel partners
• Travel as necessary within your territory and to company-wide meetings.

Major Account Manager

• Acts as the product SME, assisting customers with their product questions and technical requirements, writing scripts, troubleshooting, training and other technical requests.
• Work together with product and engineering teams ensuring our customers and partners get the most out of our products
• Ensure technical knowledge of the team is translated into articles and guides for our customers to consume allowing our customer coverage to scale