Cortex Delivery Lead

Palo Alto Networks

Cortex Delivery Lead running cybersecurity consulting operations for Palo Alto Networks. Staffing consultants, standardizing customer engagements, and resolving delivery escalations across Cortex security deployments.

Posted 8/5/2026full-timeSydney • 🇦🇺 AustraliaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong operational leadership and resource management skills, with a focus on project staffing, capacity planning, and the ability to build and enforce engagement frameworks in a high-velocity deployment environment. Familiarity with cybersecurity operations and effective communication with enterprise stakeholders are essential.

Highest-signal resume keywords

Delivery ManagementResource ManagementCustomer Engagement FrameworksOperational LeadershipCybersecurity Operations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementCapacity PlanningUtilization ManagementProcess ImprovementQuality Control

Soft Skills

Emotional IntelligenceOrganizational SkillsProblem-SolvingTeam LeadershipCommunication Skills

Tools & Technologies

Cortex XSIAMCortex XDRCortex XSOARCortex Cloud

Industry Keywords

IT ServicesCybersecurityProfessional ServicesSOC EnvironmentsSIEM Security

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Run the daily and weekly operational cadence for the consulting team
Manage day-to-day activities to support team morale, performance, and business alignment
Analyze the incoming pipeline and assign consultants to Cortex XSIAM, XDR, XSOAR, and Cortex Cloud projects
Manage billable utilization, mitigate burnout, and convert consultant downtime into strategic initiatives, training, and process improvements
Standardize and own the customer engagement lifecycle, including kick-offs, project tracking, status reporting, and communication standards
Handle project delays, scoping adjustments, and operational customer escalations
Keep projects on track and remove administrative or scheduling blockers
Work with technical leadership and management to improve Professional Services delivery frameworks and methodologies

Requirements

What you’ll need

Proven experience in a delivery management, practice lead, or senior project management role within an IT services, cybersecurity, or professional services organization
Exceptional operational leadership skills
Strong background in resource management, capacity planning, and project staffing/utilization
Demonstrated ability to build and enforce engagement frameworks, standardized processes, and quality controls for professional services delivery teams
Strong customer-facing skills with the ability to manage expectations, navigate operational escalations, and communicate effectively with enterprise stakeholders
Excellent organizational and problem-solving skills
Ability to manage multiple moving parts in a high-velocity deployment environment
High emotional intelligence and leadership capability to mentor, guide, and manage consulting team morale and performance
Familiarity with cybersecurity operations, SOC environments, or SIEM/Cloud Security deployments is highly desirable
Must be able to work in Australia; immigration sponsorship is not available

Benefits

Comp & perks

Flexibility when it’s needed
Reasonable accommodations for all qualified individuals with a disability or special need
Immigration sponsorship is not available for this position