NinjaOne

Marketing

• Execute North America-focused customer lifecycle marketing programs that support upsell, cross-sell, product adoption, and renewals
• Adapt global expansion and lifecycle stage frameworks to reflect North American market dynamics, customer maturity, and buying behavior
• Partner with North American Customer Success and Sales leaders to align programs with regional renewal and expansion motions
• Collaborate with Customer Success and Data teams to identify expansion opportunities, risk signals, and advocacy candidates
• Partner with Product Marketing to localize messaging, surface North American customer insights into global strategy, and align with broader GTM priorities
• Work with Advocacy and Community teams to elevate North American customer stories through case studies, events, and thought leadership
• Own and report on North America lifecycle campaign performance KPIs for expansion pipeline, retention, product adoption outcomes, and engagement
• Leverage Salesforce, Pardot, Pendo, 6sense, Tableau, Power BI, and related tools to connect customer behavior to revenue impact
• Execute customer lifecycle programs from onboarding through renewal and advocacy, tailoring touchpoints based on stage, behavior, and customer profile
• Partner with Content and Product Marketing to develop and deploy assets aligned to lifecycle stage, persona, and regional needs
• Plan and execute North America customer events such as user groups, webinars, regional events, and speaking opportunities
• Ensure globally aligned yet regionally authentic customer engagement experiences that strengthen retention and brand affinity

Customer Lifecycle Marketing Manager

Solutions Engineer

• Provide technical expertise and onboarding/ implementation support to enterprise clients
• Conduct product demonstrations and proof-of-concept implementations for prospects and stakeholders
• Assist in resolving technical issues and answering complex product-related questions
• Liaise between Enterprise AE's and Solutions team for additional technical assistance
• Collaborate with enterprise partners and enablement teams to develop and execute sales strategies
• Fully engage in pre-planning steps (POC) and proactively interacting with customers
• Partner with Enablement teams to create and deliver technical training sessions
• Support the development of sales collateral and technical documentation for partner use
• Build and maintain strong relationships with Enterprise partners
• Act as advocate and liaison for Support needs
• Participate in partner events, trade shows, and conferences

Enterprise Solutions Engineer – French

Account Executive

• Qualify prospective accounts to build and maintain an up-to-date pipeline of prospects to achieve annual sales goals
• Become a trusted guide on NinjaOne’s products and conduct discovery calls, presentations, and demos with prospects
• Negotiate opportunity terms, discounts, and implementation with leadership approval for below-threshold discounts
• Demo the product to prospects
• Manage sales cycles to help potential customers evaluate Ninja’s product and closing revenue
• Forecast opportunities in Salesforce to hit or exceed a monthly quota in a defined territory

Account Executive, Customer Base

Software Engineer

• Lead the transformation of datacenter operations
• Manage full lifecycle of colocation cage
• Oversee diverse hardware for product testing
• Manage and mentor a team of engineers
• Balance new environment requests with system stability

Manager, Datacenter Engineering

• Develop, implement, and maintain the worldwide tax strategy to optimize the company's effective tax rate (ETR) and minimize tax liabilities
• Direct and manage all global tax compliance activities
• Take full ownership of the quarterly and annual income tax provision process (ASC 740)
• Strategically review the company’s international tax structure
• Proactively identify and assess tax risks across all tax types
• Lead the comprehensive process for preparing, reviewing, and distributing Schedule K-1s to partners

Director, Tax

Support Engineer

• Review support tickets to see what has already been accomplished by the Level 1 tech and make note of how long they have been working with the particular customer
• Prioritize the troubleshooting process and properly manage time
• Ensure policy, organization, and device configuration were verified by L1
• Attempt to reproduce all issues and gathering supporting data, logs, screenshots, etc.
• Verify accurate integration configuration
• Gather all information needed for cases of bug escalation as provided by customer
• Reproduction of issues like scheduled actions not triggering, patch failures, remote connection failures, etc.
• If the issue is an existing one, find out if there is a solution or a workaround, then tell the customer how to fix their problem
• If there is not solution, as it’s an open bug or maybe require further investigation, gather all the required data and inform Level 3 or the ticket
• Must be able to work a set schedule with rotating on-call duties during weekend every ~2 months with limited hours/scope
• Prompt, accurate follow-up to tickets and support calls
• Ability to flourish under limited supervision
• Collaborate with Engineering, Customer Success, QA, Product Management, and other internal departments to resolve critical product issues, develop solutions to minimize cycle time for problem resolution, and make improvements for future releases
• Create and deliver product or technology training to internal and external partner teams (frontline tech support reps, resellers, distributors, etc.)
• Share knowledge of issues and corresponding resolutions or workarounds with partner teams (including, but not limited to, the creation of new knowledge base articles)

L2 Support Engineer – Japanese Speaking

Director

• Lead team of North America NinjaOne partner managers.
• Analyze marketing trends and predictions.
• Research market conditions to develop sales goals and marketing strategies.
• Define go-to-market strategy for channel.
• Define scale out headcount for partner manager team.
• Conduct on-site visits with partners led by our partner managers.
• Participate Social events with partners led by our partner managers.

Director of Channel, Americas

Recruitment

• Own top of funnel strategy supporting NinjaOne’s global go to market organization across North America and EMEA
• Partner closely with Global Revenue leadership across Sales, Customer Success, Marketing, Sales Engineering, Channel, MSP, and strategic functions
• Identify, engage, and pipeline high-impact talent aligned to complex, enterprise deal cycles
• Proactively build diverse, high-quality pipelines while delivering actionable market insights that shape hiring strategy globally
• Build and execute global sourcing strategies across GTM functions including Sales, Customer Success, Sales Engineering, Marketing, Channel, MSP, Partner, and Revenue Operations
• Conduct competitive intelligence and org mapping across software companies serving IT, MSP, and enterprise buyers
• Deliver ongoing market insights including talent availability, competitive movement, compensation trends, and sourcing pipeline health
• Track sourcing metrics, response rates, and funnel conversion data to refine strategy
• Conduct initial interviews assessing performance history, quota attainment, customer segment exposure, culture alignment, and geographic alignment
• Maintain accurate and compliant candidate data practices including GDPR awareness for EMEA outreach
• Build long term global talent communities aligned to GTM growth priorities
• Partner cross functionally with Recruiting Operations, Marketing, and Revenue leadership to ensure employer positioning resonates across segments

Global Go-To-Market Sourcer

• Provide technical expertise and onboarding/implementation support to enterprise clients, explaining the functional and technical aspects of NinjaOne's products and services to partner teams as they relate to key customer infrastructure
• Conduct product demonstrations and proof-of-concept implementations for prospects and stakeholders
• Assist in resolving technical issues and answering complex product-related questions
• Liaise between Enterprise AE’s and Solutions team for additional technical assistance
• Hire, mentor, and coach team of Enterprise Solutions Engineers
• Build best practices, processes, and assets to train upskill the team
• Manage performance to achieve and exceed sales objectives
• Collaborate with enterprise and enablement leaders to ensure alignment of sales strategies and deliverables across teams
• Fully engage in pre-planning steps (POC) and proactively interacting with customers to complete and prepare
• Partner with Enablement teams to create and deliver technical training sessions to enhance partner knowledge and capabilities
• Support the development of sales collateral and technical documentation for partner use
• Build and maintain strong relationships with Enterprise leaders and partners, serving as a trusted technical advisor
• Work closely with the Enterprise Leadership and Account Managers to maintain customer “Pulse” and pursue new sales opportunities
• Act as advocate and liaison for Support and team needs taking initiative to educate processes and keep customers informed
• Participate in partner events, trade shows, and conferences to promote NinjaOne's solutions
• Stay current with industry trends, competitive landscapes, and emerging technologies
• Provide feedback to product management teams on partner and customer needs

Area Vice President, Solutions Engineering

• own the Americas channel marketing strategy
• build scalable frameworks, processes, and KPIs
• lead, mentor, and grow a channel marketing team
• partner with Channel Enablement and Product Marketing
• lead multi-touch channel campaigns

Director, Channel Marketing – Americas

• Develop and Own the Global ABM Strategy – Design and refine NinjaOne’s global ABM framework, targeting strategies, and engagement models across all key segments
• Partner Closely with Sales Leadership – Build deep trust and collaboration with Sales to ensure ABM efforts directly support account priorities, pipeline acceleration, and revenue outcomes
• Lead and Inspire a Global Team – Manage and mentor a team of 5+ ABM specialists across regions, fostering collaboration, innovation, and professional growth
• Design Multi-Channel Campaigns – Plan and execute 1:1, 1:few, and 1:many ABM programs across digital, events, and direct channels to drive account engagement and influence
• Leverage Data and Insights – Use account intent data, firmographics, and engagement analytics to inform targeting, messaging, and optimization
• Align with Go-To-Market Priorities – Partner with Product Marketing, Demand Generation, and RevOps to ensure ABM programs are prioritized around key business objectives
• Optimize Campaign Performance – Establish measurement frameworks, analyze performance, and report outcomes and insights to executive stakeholders
• Champion Sales Enablement – Develop tools, playbooks, and insights that empower sales teams to engage target accounts more effectively
• Innovate and Evolve ABM Practices – Stay ahead of industry trends and technologies to continuously refine NinjaOne’s approach to account-based engagement

Director, Account Based Marketing

Frontend Engineer

• Website LQA: Every page published on our website will go through your hands first
• Workflow Management: You own your part in the localization workflow
• Cross-functional Collaboration: Ensure seamless communication and collaboration with regional marketing teams
• Bugfixing and problem solving: Solve localization problems in a high-volume localization environment
• Other duties as needed

Localization Web Developer

• Build relationships and collaborate with department heads and hiring managers to understand hiring needs and team goals
• Manage the full cycle recruitment process, ensuring a smooth and positive candidate experience
• Schedule and conduct phone interviews to qualify prospective candidates
• Arrange and hosts onsite interviews and virtual interviews
• Negotiate offers and close candidates in accordance with hiring goals and budget
• Partner with our Global Talent Acquisition team to build efficient and scalable recruiting processes
• Source active and passive candidates from a variety of sources and communities: online and internal databases, LinkedIn, employee referrals, events, networking and research
• Recruit for multiple teams and diverse locations, remote and onsite across EMEA
• Work in a high-volume recruiting environment, balancing multiple priorities
• Collaborate with hiring managers creating job descriptions

Contract Corporate Recruiter, EMEA

Business Development Rep

• Build, manage, and expand NinjaOne’s ecosystem of venture capital and private equity relationships
• Serve as the primary point of contact for investment teams
• Source, structure, and activate capital-backed partnership opportunities
• Identify investment-backed platforms and portfolio companies
• Support broader strategic business development initiatives beyond capital partnerships
• Partner with Sales to accelerate enterprise opportunities

Business Development Manager

• Own the full pre-sales technical experience for SLED and enterprise accounts—guiding prospects through evaluation, product demos, architecture design, and proof-of-concept stages
• Collaborate closely with Account Executives and Sales Leadership to drive public sector growth and align technical value to agency and institutional goals
• Partner with onboarding and Customer Success teams to accelerate time-to-value and ensure long-term adoption across large, distributed public environments
• Support the review and alignment of technical content within RFPs and RFIs, providing subject matter expertise and compliance insight, without owning full proposal management
• Serve as a strategic voice between Sales and Product—surfacing SLED-specific feedback, identifying feature gaps, and influencing roadmap direction
• Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model
• Represent NinjaOne at government and education-focused events, conferences, and customer forums
• Help shape the future of the Enterprise SE function as a founding member of the team, contributing to playbooks, processes, and cross-functional alignment