NinjaOne

Account Executive

• Qualify prospective accounts to build and maintain an up-to-date pipeline of prospects to achieve annual sales goals
• Become a trusted guide on NinjaOne’s products and conduct discovery calls, presentations, and demos with prospects
• Negotiate opportunity terms, discounts, and implementation with leadership approval for below-threshold discounts
• Demo the product to prospects
• Manage sales cycles to help potential customers evaluate Ninja’s product and closing revenue
• Forecast opportunities in Salesforce to hit or exceed a monthly quota in a defined territory
• Other duties as needed

Account Executive, LATAM – Spanish

• Qualify prospective accounts to build and maintain an up-to-date pipeline of prospects to achieve and exceed annual sales goals.
• Negotiate opportunity terms, discounts, and implementation with leadership approval for below-threshold discounts.
• Demo the product to prospects.
• Manage sales cycles to help potential customers evaluate Ninja’s product and close new revenue.
• Forecast opportunities in Salesforce to hit or exceed a monthly quota in a defined territory.

Account Executive, MSP

• Qualify prospective accounts to build and maintain an up-to-date pipeline of prospects in order to achieve annual sales goals
• Negotiate opportunity terms, discounts, and implementation with leadership approval for below-threshold discounts
• Conduct demos and presentations with prospects
• Manage sales cycles to help potential customers evaluate Ninja’s product and closing revenue
• Provide accurate forecasting to sales leadership regularly
• Navigate the sales process aligning to SLED prospects and budget to revenue forecast
• Other duties as needed

Account Executive, SMB SLED

Solutions Engineer

• Own the full pre-sales technical experience for enterprise accounts—guiding prospects through evaluation, product demos, architecture design, and proof-of-concept stages.
• Collaborate closely with Account Executives and Sales Leadership to drive growth and align technical value to business goals.
• Partner with onboarding and Customer Success teams to accelerate time-to-value and ensure long-term adoption success.
• Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model.
• Help shape the future of the Enterprise SE function as a founding member of the team, contributing to playbooks, processes, and cross-functional alignment.

Enterprise Solutions Engineer

Customer Success Manager

• Own and manage a portfolio of enterprise customers with high monthly spend and complex environments
• Act as the primary point of contact and advocate for enterprise clients across all internal teams
• Ensure all technical, billing, and account-related issues are resolved efficiently through coordination with internal teams
• Proactively monitor account health, usage, and satisfaction to prevent churn
• Conduct onsite customer visits as required to strengthen relationships and gain deeper insight into customer operations
• Identify and drive opportunities for account expansion through additional products and services
• Partner closely with Technical Support, Product, Billing, and Sales teams to deliver seamless service

Enterprise Customer Success Manager

Events

• Lead the strategy, planning, and execution of large-scale, proprietary events
• Own marquee programs including annual user conference, internal sales kickoff, and high-profile events
• Collaborate with senior leadership on strategy and execution expectations
• Develop event objectives aligned with business goals, audience needs, and brand standards
• Serve as primary project manager of these multi-faceted engagements
• Lead all phases of event execution: concept development, budgeting, timelines, logistics, production, content coordination, and on-site management
• Oversee run-of-show development and on-site execution to ensure seamless attendee experiences
• Identify, negotiate, and manage relationships with venues, production partners, agencies, and external vendors
• Own and manage event budgets to deliver programs on time and within approved financial parameters
• Partner closely with marketing, sales, executive leadership, product, and operations teams to align on goals, messaging, and logistics
• Define success metrics for events and lead post-event evaluations and reporting

Director, Strategic Events

• Qualify and develop Federal prospects
• Lead full-cycle sales efforts
• Build and manage a Federal Civilian pipeline
• Become a trusted advisor on NinjaOne’s platform
• Identify and engage key technical, procurement, and security stakeholders
• Collaborate cross-functionally with Legal and Compliance teams
• Negotiate pricing, terms, and implementation plans
• Accurately forecast pipeline in Salesforce
• Represent NinjaOne at industry events

Enterprise Account Executive, Federal

• Own the full enterprise sales cycle across SLED: pipeline generation, discovery, solution mapping, proposal development, negotiation, and close
• Build and execute a go-to-market strategy for assigned territory focused on state agencies, flagship education systems, and major municipalities
• Develop and grow a pipeline of net-new enterprise opportunities across New York state and local government, aligned to statewide initiatives, funding priorities, and procurement timelines-with flexibility to pursue opportunities in the public higher education institutions
• Manage and expand existing Southeast region SLG customer relationships, identifying upsell and cross-sell opportunities within state agencies, large municipalities, and public sector consortiums
• Serve as a trusted advisor to senior technical, procurement, and executive decision-makers—positioning NinjaOne as a long-term solution partner
• Navigate public-sector sales motions with confidence, leveraging cooperative purchasing agreements, bid processes, and state-specific contracting vehicles
• Engage lobbying and government affairs teams to inform regional strategy and support alignment with policy and funding trends
• Partner with internal SDRs, marketing, and channel teams to launch targeted account-based campaigns that open new doors and deepen existing relationships
• Execute strategic growth plans for inherited accounts with clear expansion potential
• Collaborate with legal and compliance teams on RFPs, procurement documentation, and public-sector regulatory requirements
• Accurately manage pipeline health and forecast performance in Salesforce
• Represent NinjaOne at key regional events, SLED conferences, and partner summits to amplify visibility and fuel engagement
• Other Duties as needed

Enterprise Account Executive – SLED

• Design and facilitate structured goal-setting frameworks that emphasize intrinsic, long-term motivation over extrinsic rewards
• Guide employees in translating personal aspirations into measurable professional growth goals
• Introduce and support tools such as Goal Analysis, Growth Roadmaps, and Reflection Sessions to build ownership and clarity
• Coach Managers to align team and individual goals with organizational objectives while maintaining personal meaning and autonomy
• Apply principles of positive psychology, self-determination theory, and solution-oriented thinking to develop resilient, self-motivated employees
• Conduct 1:1 coaching sessions and team workshops focused on motivation, mindset, and sustainable performance habits
• Build awareness around intrinsic motivators such as purpose, mastery, and belonging - and integrate them into team culture
• Partner with sales leadership to shape a culture of growth, reflection, and continuous learning
• Develop and roll out employee success programs that focus on well-being, autonomy, and personal achievement
• Facilitate team development sessions that strengthen collaboration, empathy, and communication
• Collaborate with HR and L&D to embed psychological development into onboarding and career progression
• Track qualitative and quantitative indicators of engagement, growth, and retention
• Use feedback and data insights to continuously refine motivation and goal-setting frameworks
• Measure success not only by sales KPIs but also by employee engagement, well-being, and personal growth trajectories
• Other duties as needed

Employee Success Manager

QA Engineer

• Perform controlled penetration testing of NinjaOne applications, cloud environments, and infrastructure, demonstrating exploitability and documenting risks and remediation steps.
• Collaborate with Engineering to validate vulnerabilities, communicate impact, and support secure design and remediation efforts.
• Develop custom tools or scripts to support penetration testing, automation, and exploit development.
• Monitor and triage bug bounty submissions, confirming valid findings and routing them to the appropriate teams.
• Stay current on emerging threats, TTPs, and cybersecurity trends, applying them to evaluate NinjaOne’s exposure and guide security initiatives.
• Create clear, comprehensive reports and presentations for both technical and executive stakeholders.
• Promote security awareness across the organization, contributing to policies, best practices, and ongoing security education.

Penetration Tester

System Administrator

• Serve as the primary system administrator and SME for Airbase, Navan, NetSuite, and other SaaS business applications
• Lead system configuration, workflow design, approval management, and ongoing optimization
• Own user lifecycle management, access controls, and audit readiness
• Monitor platform performance, integrations, scheduled jobs, and error queues
• Resolve Tier 2/3 issues and coordinate escalations with vendors as needed
• Partner with Finance, Accounting, Procurement, and Operations to improve processes and adoption
• Support and troubleshoot integrations (APIs, middleware, native connectors)
• Maintain data quality through audits, reconciliations, and governance standards
• Evaluate new features, manage release testing, and lead rollout communication
• Create and maintain system documentation, SOPs, and training materials
• Identify and recommend automation opportunities to reduce manual work and improve accuracy

Business Applications Systems Administrator

Director

• Lead and manage the Enterprise Infrastructure organization across systems, networking, virtualization, and datacenter operations.
• Develop and execute a global infrastructure roadmap aligned with NinjaOne’s business goals.
• Ensure the performance, security, and reliability of NinjaOne’s hybrid infrastructure (on-premises and cloud).
• Drive modernization initiatives including virtualization, automation, and cloud enablement.
• Oversee datacenter operations, capacity planning, hardware lifecycle management, and disaster recovery.
• Manage vendor and service provider relationships, including contract negotiations and renewals.
• Collaborate with Security, Business Applications, and Procurement to ensure cohesive technology delivery.
• Define and maintain operational best practices, documentation, and change control standards.
• Build and mentor a high-performing team with a focus on collaboration, accountability, and continuous learning.

Director of Enterprise Infrastructure

Marketing

• Build, execute, and optimise email and digital campaigns in Salesforce and Pardot to support APAC marketing initiatives
• Work closely with the Marketing Operations team to build target lists, manage segmentation, and ensure data accuracy
• Execute digital components for integrated campaigns supporting events, trade shows, webinars, and channel partner initiatives
• Assist with campaign reporting, performance tracking, and lead flow into Salesforce
• Own the end-to-end webinar process, from planning and setup through execution and post-event follow-up
• Manage webinar platforms such as Zoom Webinars and Zoom Events, including registrations, reminders, live execution, and on-demand assets
• Coordinate with internal teams, speakers, partners, and vendors to ensure seamless delivery
• Act as a liaison between Marketing, Events, Channel Marketing, SDRs, Sales, and Marketing Operations
• Maintain accurate tracking of campaigns, leads, and performance metrics
• Assist with expense tracking, budget support, and quarterly reporting.

Marketing Coordinator, APAC

• Set and own NinjaOne’s global integrated media strategy across paid social, programmatic, and offline media
• Own the integrated media budget, including forecasting, allocation, reallocation, and ROI optimization
• Make investment decisions based on performance data and business priorities
• Define audience strategies across regions, segments, and funnel stages
• Lead and manage a global media agency, holding them accountable for performance and outcomes
• Manage two individual contributors supporting media planning and paid social across North America and EMEA
• Brainstorm, pressure-test, and refine media tactics that align campaign goals with audience intent
• Plan and execute integrated media campaigns across North America, EMEA, APAC, and LATAM
• Partner closely with Product Marketing, Segment leaders, Campaigns, and Corporate Marketing to intake, plan, and prioritize campaigns, with the judgment to say no when needed
• Translate media performance into clear business outcomes, including pipeline contribution, efficiency, and growth impact, and communicate results to executive stakeholders