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Customer Success Manager
NinjaOneCustomer Success Manager building relationships with customers and maximizing profit at NinjaOne. Engaging with accounts in LATAM region while utilizing IT knowledge and Salesforce to drive customer success.
Tech Stack
Tools & technologiesReact
About the role
Key responsibilities & impact- responsible for growing individual book of business
- proactively engage and reach out to accounts
- build relationships to identify, qualify, sort, and develop opportunities
- communicate with customers and react to client requirements
- analyze and understand customer needs to present solutions
- nurture and build relationships with stakeholders to ensure satisfaction and find growth opportunities
- utilize Salesforce to ensure activities are documented properly
Requirements
What you’ll need- Bachelor’s degree (preferred)
- exceptional consultative skills
- polished verbal and written communication skills
- proven track record in achieving and maintaining sales targets
- extensive IT knowledge
Benefits
Comp & perks- medical, dental, and vision insurance
- 401(k) plan
- unlimited PTO
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
consultative skillsverbal communication skillswritten communication skillsrelationship buildingcustomer engagementclient requirement analysisstakeholder managementopportunity developmentsales target achievementcustomer satisfaction
Certifications
Bachelor’s degree