Minsait

Analyst

• Responsible for designing, implementing and delivering Training & Development actions focused on organizational changes.
• A key member of the Organizational Change Management (OCM) team, ensuring teams are prepared and engaged with internal transformations (new systems, processes, culture). Responsible for designing learning pathways, structuring training programs and driving strategic, tailored training communication for different departments and regional offices, all focused on IT (information technology).
• Develop step-by-step training guides/catalogs for the requester (IT).
• ACTIVITIES: Change communications, training and development focused on organizational changes, online learning paths among other training activities.
• Develop and deliver training and development programs (in-person and online) for organizational change projects. Create and run digital learning pathways (e-learning) to upskill employees on new platforms, systems and processes.
• Create supporting materials (presentations, manuals, videos, digital content) aligned with the company identity and the needs of each project.
• Work in partnership with HR, Internal Communications and Project teams to ensure alignment of T&D activities.
• Measure and monitor training effectiveness indicators, proposing continuous improvements.
• Facilitate workshops, trainings and development sessions aimed at engaging teams in the transformation journey.
• Serve as the regional point of contact for training topics related to process and operational changes.
• Manage requests and deadlines autonomously, with energy and a strategic outlook.

Instructional Analyst (Mid-level)

• Conduct research and system interviews
• Conduct business process diagnostics
• Develop ICT solution roadmap
• Prepare ICT solution proposals
• Lead ICT solution implementation
• Manage change related to the ICT solution

Process Analyst

Full-stack Engineer

• Build robust, scalable and efficient applications.
• Manage and optimize infrastructure.
• Design, code, test and maintain applications using Java.
• Work with user requirements, system architecture, database integration and troubleshooting.
• Focus on ensuring performance, scalability and alignment with business objectives.
• Build cloud environment monitoring mechanisms using Prometheus and Grafana.
• Develop and integrate REST APIs.

Fullstack Developer

Data Analyst

• Will take a leading role in preparing, cleaning, sanitizing and organizing data for analytical use.
• Will lead the development and maintenance of robust data pipelines using PySpark, Scala Spark and Apache NiFi.
• Will ensure consistency, governance and reliability of information through the implementation of validation techniques and data quality tools.
• Will work closely with the development team and the Product Owner.

Mid-level Data Analyst

• Responsible for supporting the development and maintenance of SQL queries for extracting, transforming, and manipulating data.
• Contribute to the preparation, cleansing, and organization of data for analytical use.
• Support the development and maintenance of data pipelines using PySpark.
• Assist in organizing and structuring data within Data Warehouse environments.
• Apply basic data quality validations to ensure information consistency and reliability.
• Collaborate with the development team and the Product Owner to understand business rules.

Junior Data Analyst

Designer

• Create campaigns and communication materials for OCM initiatives.
• Translate organizational changes and complex content into clear, engaging visual communications.
• Develop assets for internal communications, presentations, e-books, infographics, websites, social media and printed materials.
• Create visual concepts and narratives to engage employees during transformation processes.
• Produce and edit corporate videos, animations, motion graphics and GIFs.
• Ensure visual identity consistency across all materials.
• Plan and oversee the graphic production of content.
• Work in partnership with OCM, Marketing, Communications, Human Resources and other stakeholders.
• Mentor junior and mid-level professionals.
• Manage multiple projects, ensuring quality and adherence to deadlines.

Senior Graphic Designer – Organizational Change Management (OCM)

Backend Engineer

• Highly skilled Java developer working with modern technologies; backend competencies required to build robust, scalable, and efficient applications, as well as to manage and optimize infrastructures.
• Design, code, test, and maintain applications using Java, working with user requirements, system architecture, database integration, and troubleshooting, focusing on performance, scalability, and alignment with business objectives.
• Knowledge and skills: Full Stack Developer (experience in both back-end and front-end development).
• Proficiency in Java (Quarkus, Spring Boot framework, Maven, EJB, WebLogic), Node.js, Angular, Bootstrap, HTML, JavaScript, CSS.
• Databases: MySQL, Oracle, and Hive.
• DevOps practices.
• Knowledge of Agile methodologies (Scrum, Kanban, Microsoft Solutions Framework (MSF), Extreme Programming (XP), Lean Manufacturing).
• Concepts of distributed computing and microservices.
• Container orchestration (Kubernetes, Red Hat OpenShift, Rancher).
• Kubernetes clusters and related resources.
• Docker containers.
• Continuous delivery processes and tools: CI/CD, Jenkins, and Argo.
• Public clouds: IBM Cloud, Microsoft Azure, Google Cloud Platform (GCP) and AWS.
• Building cloud environment monitoring systems: Prometheus and Grafana.
• Experience developing and integrating REST APIs.
• Codebase management, builds, and version control: Git, GitLab.

Java Developer – Low Platform

Support Engineer

• Monitor and log incidents in an ITSM tool.
• Escalate complex issues to specialized teams.
• Keep documentation up to date on incidents and resolutions.
• Resolve incidents using the service runbook. Collaborate with other teams to improve processes.

Junior Support Technician

Accounting Manager

• Lead the operation of Revenue Accounting services offered in a SaaS + BPO model, ensuring delivery excellence for airline projects.

Project Manager – Revenue Accounting

Software Engineer

• Develop, maintain, and enhance mobile applications using Flutter and Dart.
• Implement new features with a focus on performance, scalability, and an excellent user experience.
• Integrate applications with REST APIs and corporate services.
• Implement local data persistence solutions using SQLite, Hive, or Shared Preferences.
• Apply best development practices, architectural patterns, and clean code principles to ensure delivery quality.
• Develop and maintain unit tests and widget tests.
• Manage app publishing and updates on the Google Play Store and Apple App Store.
• Participate in agile ceremonies (Scrum/Kanban), contributing to planning, development, and continuous product improvement.
• Collaborate with cross-functional teams to define and implement technical solutions.
• Contribute to the continuous improvement of processes, architecture, and application quality.

Senior Flutter Developer

Scrum Master

• Facilitate agile ceremonies (Daily, Sprint Planning, Sprint Review, and Sprint Retrospective), ensuring the application of Scrum practices.
• Support the Product Owner in creating, maintaining, and prioritizing the backlog, conducting elicitation, refinement, and detailing of requirements, user stories, and acceptance criteria.
• Assist in defining Sprint goals and track the progress of deliveries, promoting team predictability and efficiency.
• Monitor agile indicators and metrics such as Burndown, Velocity, Lead Time, Cycle Time, and Throughput, proposing continuous improvement actions.
• Identify, prioritize, and remove impediments that impact team performance.
• Act as a facilitator between business and development areas, promoting alignment and collaboration among stakeholders.
• Support other squads when necessary, disseminating agile best practices.
• Contribute to activities related to project provisioning and billing.
• Encourage continuous process improvement, strengthening the agile culture and high performance of the team.

Senior Scrum Master

QA Engineer

• Gather, analyze, and understand functional and non-functional requirements
• Plan, create, and execute manual test cases
• Perform functional, exploratory, and regression testing
• Execute REST and SOAP API tests
• Validate integrations between systems
• Log, track, and report defects clearly and concisely
• Support the development team in analyzing failures and fixes
• Perform simple database queries to validate data
• Participate in agile ceremonies (dailies, planning, review, retrospective)
• Ensure the quality of deliveries according to defined standards

Test Analyst — Mid-level

Administrative Assistant

• Making contacts, sending spreadsheets, and registering on third‑party platforms when access is required for partner operator environments under SWAP assignee or assignor contracts.
• Validation of SWAP events with operators' NOC (Network Operations Center).
• Monitoring during mass/large‑scale events.
• Initiation of mass events.
• Consolidation of events.
• Creating inspection tickets for external operator customers.
• Creating SWAP tickets (assignor).
• Acceptance of operator closure confirmations.
• Manual opening via workflow of Sigitm DRACO Alarm tickets.
• Fault identification, reading and diagnosis of the curve produced by the system.
• Inserting reference points and nearby singularities to locate the fault in the external network TA.
• Analysis of closures and creation of the singularity point entered for the recovered point.
• Validation and closure of DRACO Alarm tickets.
• Handling of DRACO hardware failures.

• Atuar no desenvolvimento backend utilizando Java e Spring Boot.
• Projetar e implementar soluções orientadas a eventos utilizando Apache Kafka e Kafka Streams.
• Definir padrões de arquitetura para sistemas distribuídos e microsserviços.
• Desenvolver componentes reutilizáveis e promover boas práticas de engenharia de software.
• Conduzir decisões técnicas e implementar funcionalidades críticas da solução.
• Apoiar tecnicamente as equipes consumidoras da plataforma e suas integrações.
• Atuar no troubleshooting de integrações distribuídas e apoiar a resolução de incidentes.
• Garantir qualidade, observabilidade, resiliência e escalabilidade das aplicações.
• Definir e evoluir contratos de APIs e eventos, assegurando compatibilidade e governança.
• Liderar tecnicamente pelo exemplo, participando ativamente da implementação das soluções.

Lead Java Developer

• Work on test automation for Web and Mobile applications.
• Implement functional and non-functional tests in microservices-based architectures.
• Collaborate with agile teams to ensure software quality.
• Use Artificial Intelligence to optimize testing processes.