Minsait

Support Engineer

• Provide on-site IT support to users.
• Perform hardware maintenance on desktops and laptops.
• Assist with configuration of Microsoft networks and network devices.
• Provide support related to data and voice network infrastructure.

Junior IT Support Technician

Backend Engineer

• Develop backend applications using Java 11 or higher
• Implement and maintain microservices with Spring Boot
• Develop integrations using REST and SOAP
• Model, query and optimize relational databases
• Implement and maintain automated tests
• Support the definition and evolution of the technical architecture
• Ensure development best practices, version control and code quality
• Participate in technical reviews and collaborate with the team on continuous improvement

Senior Java Developer Analyst

• Develop backend applications using Java 11+
• Implement microservices with Spring Boot
• Develop REST and SOAP integrations
• Model and query relational databases
• Implement automated tests
• Support the definition of technical architecture
• Ensure development best practices and quality

Senior Developer, Java

• Develop backend applications using Java 11+
• Implement microservices with Spring Boot
• Build REST and SOAP integrations
• Model and query relational databases
• Implement automated tests
• Support technical architecture definition
• Ensure development best practices and code quality

Senior Back-end Developer, Java

• Respond to and log support tickets opened by users in the management system.
• Categorize and prioritize tickets according to the client's defined rules.
• Inform the user when a request is outside the scope of the contracted services.
• Resolve tickets by phone and/or remote access, providing infrastructure-related support.
• Resolve incidents such as unauthorized access, viruses and software reinstallation.
• Record and forward tickets related to telephony, infrastructure, service requests, equipment failures, data recovery and on-site support.
• Perform preliminary ticket analysis, resolve cases eligible for FCR (First Call Resolution) and create tickets for critical incidents for escalation.
• Provide support for the operation of applications installed in clients' environments.
• Analyze and classify ticket severity according to the defined priority and perform escalations when necessary.
• Monitor and follow up on tickets until closure, performing escalations and reporting service levels to the client.
• Close resolved tickets, recording the solution in detail in the system.
• Record avalanche-type incidents (common-cause incidents) as a single ticket and notify affected users.

• Develop and evolve end-to-end features (backend + frontend), delivering value with quality.
• Implement and maintain REST APIs (Spring), including validations, security, error handling and integrations.
• Implement and consume components/screens in Angular, with a focus on user experience and reusability.
• Work with Oracle and PostgreSQL, writing queries and supporting performance improvements when needed.
• Create and maintain database migrations with Liquibase, following standards and ensuring traceability.
• Requirements (essential):

Java Systems Developer – Mid-level

• Design, implement and maintain services and APIs using Java (7 to 17), Spring and Hibernate/JPA.
• Develop and enhance screens and components with AngularJS and/or Angular 17, ensuring a good user experience and adherence to visual standards.
• Participate in software lifecycle stages (refinement, development, testing and deployment), working on backend and frontend tasks as needed by the team.
• Consume and build REST APIs, performing validations, error handling, authentication/authorization and integrations with external systems/services.
• Implement and maintain unit and integration tests, support bug fixes and apply best practices (clean code, team standards, code reviews).
• Model and tune queries and ORM mappings with Hibernate, supporting performance optimizations and data consistency.
• Produce and update technical documentation (endpoints, business rules, technical decisions and build/deploy instructions).
• Identify and implement improvements in performance, security and code readability, with support from the team.

Java Full Stack Developer, Senior

• Projetar, implementar e manter serviços e APIs utilizando Java (7 a 17), Spring e Hibernate/JPA.
• Desenvolver e evoluir telas e componentes com AngularJS e/ou Angular 17, garantindo boa experiência e aderência ao padrão visual.
• Participar das etapas do ciclo de vida do software (refinamento, desenvolvimento, testes e deploy), atuando em demandas de backend e frontend conforme necessidade do time.
• Consumir e construir APIs REST, realizando validações, tratamento de erros, autenticação/autorização e integrações com sistemas/serviços externos.
• Implementar e manter testes unitários e de integração, apoiar correções de bugs e aplicar boas práticas (clean code, padrões do time, revisão de código).
• Modelar e ajustar consultas e mapeamentos ORM com Hibernate, apoiando otimizações de performance e consistência de dados.
• Produzir e atualizar documentação técnica (endpoints, regras de negócio, decisões técnicas e orientações de build/deploy).
• Identificar e implementar melhorias de desempenho, segurança e legibilidade do código, com apoio do time.

Desenvolvedor Java FULL STACK Pleno

• Design, implement, and maintain services and APIs using Java (7 to 17), Spring, and Hibernate/JPA.
• Develop and enhance screens and components with AngularJS and/or Angular 17, ensuring a good user experience and adherence to the visual standards.
• Participate in software lifecycle activities (refinement, development, testing, and deployment), working on backend and frontend tasks as needed by the team.
• Consume and build REST APIs, performing validation, error handling, authentication/authorization, and integrations with external systems/services.
• Implement and maintain unit and integration tests, support bug fixes, and apply best practices (clean code, team patterns, code reviews).
• Model and adjust ORM mappings and queries with Hibernate, supporting performance optimizations and data consistency.
• Produce and update technical documentation (endpoints, business rules, technical decisions, and build/deploy instructions).
• Identify and implement improvements in performance, security, and code readability, with support from the team.

Java Full Stack Developer (Mid-level)

• Design, implement and maintain services and APIs using Java (7 to 17), Spring and Hibernate/JPA.
• Develop and enhance screens and UI components with AngularJS and/or Angular 17, ensuring a good user experience and adherence to visual standards.
• Participate in software lifecycle stages (backlog refinement, development, testing and deployment), working on backend and frontend tasks according to team needs.
• Consume and build REST APIs, performing validations, error handling, authentication/authorization and integrations with external systems/services.
• Implement and maintain unit and integration tests, support bug fixes and apply best practices (clean code, team standards, code reviews).
• Model and adjust queries and ORM mappings with Hibernate, supporting performance optimizations and data consistency.
• Produce and update technical documentation (endpoints, business rules, technical decisions and build/deploy instructions).
• Identify and implement improvements in performance, security and code readability, with the support of the team.

Senior Java Full Stack Developer

• Design, implement and maintain services and APIs using Java (7 to 17), Spring and Hibernate/JPA.
• Develop and enhance screens and components with AngularJS and/or Angular 17, ensuring a good user experience and adherence to the visual standard.
• Participate in software lifecycle stages (refinement, development, testing and deployment), working on backend and frontend tasks according to the team’s needs.
• Consume and build REST APIs, performing validations, error handling, authentication/authorization and integrations with external systems/services.
• Implement and maintain unit and integration tests, support bug fixes and apply best practices (clean code, team patterns, code reviews).
• Model and adjust ORM mappings and queries with Hibernate, supporting performance optimizations and data consistency.
• Produce and update technical documentation (endpoints, business rules, technical decisions and build/deploy guidelines).
• Identify and implement improvements in performance, security and code readability, with support from the team.

Java Full Stack Developer – Mid-level

Software Engineer

• Develop and customize solutions on the Genesys platform (Genesys Engage and/or Genesys Cloud CX).
• Work on development of integrations with internal and external systems (CRM, ERP, legacy systems).
• Create and maintain APIs, services, and automations to support contact flows.
• Develop and customize IVR (URA), routing strategies, and omnichannel flows.
• Analyze and resolve complex incidents and production issues.
• Support the technical solution design together with architects and consultants.
• Ensure development best practices, version control, and code quality.
• Produce technical documentation and support knowledge transfer.
• Provide technical support and mentoring to junior developers.

Senior Genesys Developer

Consultant

• Work on strategic projects for the implementation, evolution, and support of Contact Center solutions, ensuring high availability, performance, and alignment with business needs.
• Serve as a technical reference, supporting the client from solution design through to operations.
• Participate in the design, implementation, configuration, and evolution of Genesys Cloud solutions.
• Perform analysis of functional and technical requirements, proposing solutions aligned with best practices.
• Configure and manage IVR, routing, chatbots, voicebots, Copilot, outbound campaigns, reporting, and integrations.
• Provide support for Genesys environments, performing troubleshooting and incident/problem analysis.
• Support operations and business teams, ensuring SLAs, quality, and operational efficiency.
• Provide technical leadership to junior consultants and support knowledge transfer.
• Produce technical documentation, architecture diagrams, and operational procedures.
• Collaborate with infrastructure, networking, security, and application teams.

Senior Genesys Consultant

Frontend Engineer

• Develop and maintain frontend applications using Angular (v8 or higher)
• Implement reusable, responsive, and scalable components
• Integrate with REST APIs
• Ensure sound architectural practices in single-page applications (SPA)
• Work on performance optimization and user experience improvements
• Develop and maintain automated tests using Jasmine/Karma
• Participate in technical reviews, code reviews, and best-practice discussions
• Collaborate with multidisciplinary teams in a corporate environment

Angular Developer – Senior

Analyst

• Analista Funcional pleno com conhecimento em gerenciamento de processos
• Analista Funcional pleno com conhecimento em mapeamento de processos Administrativos, interação junto ao cliente, apoio na condução de reuniões junto as áreas solicitantes
• Ter conhecimento em Modelagem de processos com Bizagi (BPMN).
• Avaliar a adequação dos processos à automação, considerando complexidade e valor agregado.
• Analise de processos (AS IS) e propor soluções (TO BE) para processos não elegíveis à RPA.
• Gerenciar eficientemente o Backlog de processos, com priorização estratégica.
• Desenvolver e documentar regras de negócio de forma, detalhada, facilitando entendimento e alinhamento junto a área de negócio.

Junior IT Support Technician

Senior Java Developer Analyst

Senior Developer, Java

Senior Back-end Developer, Java

Junior IT Support Technician

Java Systems Developer – Mid-level

Java Full Stack Developer, Senior

Desenvolvedor Java FULL STACK Pleno

Java Full Stack Developer (Mid-level)

Senior Java Full Stack Developer

Java Full Stack Developer – Mid-level

Senior Genesys Developer

Senior Genesys Consultant

Angular Developer – Senior

Analista Funcional, Pl