McKesson

Support Engineer

• Lead the EnterpriseRX level 3 technical support organization
• Handle the most complex technical issues across EnterpriseRX and integrated solutions
• Ensure exceptional service and responsive support for EnterpriseRX customers
• Oversee resolution of complex platform and application issues
• Collaborate with product & engineering on defect trends and systemic issues
• Manage the Tier 3 operations budget and vendor strategies

Director, Technical Support Engineering

Vice President

• Lead enterprise level transformation initiatives in support of the Accelero strategy, including defining scope, objectives, success metrics, timelines, and governance structures
• Ensure initiatives are executed on schedule and aligned with organizational priorities
• Partner with executive leadership and functional leaders to translate strategic priorities into actionable workplans, clearly defining ownership, dependencies, and decision rights across operations, quality, compliance, and supporting functions
• Lead and manage a team of individual contributors that include but are not limited to program managers, change agents, and process improvement professionals
• Provide oversight and direction for process improvement efforts by applying established improvement frameworks (e.g., Lean, Six Sigma) to identify inefficiencies, standardize workflows, and improve operational performance across lines of business
• Direct and manage a portfolio of Accelero implementation process improvement projects and programs, including prioritization, risk management, and issue escalation
• Establish and monitor key performance indicators (KPIs) to evaluate progress, outcomes, and return on investment for Accelero portfolio
• Use data and analytics to inform decisions, course correct as needed, and report results to executive leadership
• Facilitate structured planning sessions, workshops, and working groups to align stakeholders on objectives, roles, milestones, and execution plans
• Document decisions and ensure follow through on agreed upon actions
• Serve as a senior advisor to the Executive Team by providing objective analysis, recommendations, risk assessments related to operational performance, change initiatives, and strategic investments
• Develop and implement communication strategies to provide consistent, accurate, and timely updates on initiative status, risks, and outcomes to executives, functional leaders, and impacted teams
• Collaborate with internal and external stakeholders to gather feedback, assess customer and employee experience impacts, and implement targeted improvements based on identified gaps and opportunities
• Monitor external trends, best practices, and emerging technologies relevant to clinical research operations and enterprise enablement
• Assess applicability and present recommendations for adoption when appropriate
• Represent the organization in external forums, industry events, and professional engagements as required, ensuring alignment with organizational messaging and strategic priorities
• Provide coaching, guidance, and influence across matrixed teams to support change adoption, execution discipline, and sustained performance improvement
• Ensure all work is performed in alignment with organizational policies, regulatory requirements, and the company’s mission, values, and Code of Conduct

AVP, Clinical Trials Strategy – Delivery Optimization

• Lead enterprise level transformation initiatives in support of the Accelero strategy
• Ensure initiatives are executed on schedule and aligned with organizational priorities
• Partner with executive leadership and functional leaders to translate strategic priorities into actionable workplans
• Lead and manage a team of individual contributors
• Provide oversight and direction for process improvement efforts
• Direct and manage a portfolio of Accelero implementation process improvement projects and programs
• Establish and monitor key performance indicators (KPIs)
• Use data and analytics to inform decisions and report results to executive leadership
• Facilitate structured planning sessions, workshops, and working groups
• Document decisions and ensure follow through on agreed upon actions
• Serve as a senior advisor to the Executive Team
• Develop and implement communication strategies
• Collaborate with internal and external stakeholders to gather feedback
• Monitor external trends, best practices, and emerging technologies
• Represent the organization in external forums, industry events, and professional engagements
• Provide coaching, guidance, and influence across matrixed teams
• Ensure all work is performed in alignment with organizational policies.

Security Analyst

• Monitor and analyze security alerts to identify potential threats and vulnerabilities.
• Assist in the development and implementation of security policies and procedures.
• Contribute to incident response efforts, including investigation and documentation.
• Utilize industry-standard security tools and software for threat detection and prevention.
• Collaborate with IT and development teams to enhance security measures and implement secure coding practices.
• Support cybersecurity awareness initiatives and training within the organization.
• Integrate security best practices into all phases of the Software Development Life Cycle (SDLC) and manage security automation tools within the CI/CD pipeline.
• Assist in managing user access and permissions, ensuring compliance with IAM policies and procedures.

Graduate Cyber Security Analyst – Cyber Academy

Financial Planning and Analysis

• Lead a matrix organization to ensure the financial health of CoverMyMeds’ Operations organization and CMM functional SG&A teams
• Responsible for developing and executing against annual budget, monthly forecasts and long-range plan
• Elevate insights and analysis through continued development of analytics capabilities and market awareness
• Ensure accurate and timely completion of management reports
• Consolidate financials for all expenses across CMM and closely partner with McKesson Technology for segment expenses
• Ensure leadership across the segment has the tools and support needed to understand financial performance of cost structure, variances to budget/forecast and implications of performance to past performance and future projections
• Deliver executive level presentations and written commentary to share findings including strategy recommendations
• Support the M&A process where applicable as well as providing insight into other investment decisions such as R&D and capital projects
• Work with FP&A teams to automate manual consolidated reports and standardize forecasting and reporting processes
• Serve as a mentor to direct reports in the Finance team, including coaching, developing, and holding the team accountable for results.

Senior Director, FP&A Operations

Customer Support

• Enters Customer orders received via phone and email.
• Receives calls via assigned call queues.
• Monitors assigned email to case Salesforce queues.
• Ensures that the assigned queues are worked on a regular basis.
• Answers Phones and Assists Customers with concerns as needed.
• Aids customers with returns process initiation.
• Answers shipping and delivery questions.
• Contacting Master Data Collections Dept /Finance to remove blocks from the account.
• Initiating new account set-up or assisting with various account updates.
• Directs customers to proper departments when questions are outside of their assigned scope of business.
• Completes ongoing training as assigned.
• Complete assigned training courses in a timely manner.
• Participates as an active member of assigned team.
• Tracking packages.
• Running license block reports.
• Active participant in team meetings.
• Prepares for monthly 1:1’s with supervisor.

Customer Care Representative – Aesthetics

• Responsible for gaining new business and retaining existing business
• Facilitating ownership transfers through matching potential buyers and sellers
• Planning and executing a regional strategy
• Working closely with state associations, pharmacy schools, and field sales
• Ensuring a smooth transfer once the process is initiated
• Developing relationships with banks for financing options
• Tracking ownership transfer activity

VP, RxOwnership – Central Region

Product Manager

• Owns and drives the product strategy for the Benefits Platform
• Leads medical plan connectivity strategy and manages integration partnerships
• Builds and maintains strong cross-functional relationships
• Deeply understands provider workflows and informs product decisions
• Collaborates with teams to assess product needs and implement solutions
• Uses influence to align teams around product direction and priorities
• Manages and develops a team of product managers

Senior Manager, Product Management

Solutions Engineer

• Delivering AI and intelligent automation solutions end‑to‑end, from problem framing through production deployment.
• Personally design, build, and scale LLM‑ and agent‑based automations while owning solution architecture and technical quality.
• Guide the execution of high‑impact, enterprise‑level AI and automation use cases.
• Ensure all solutions comply with enterprise AI governance standards, ethical AI principles, and corporate policies.
• Evangelize AI and intelligent automation capabilities across the organization through engagement and stakeholder collaboration.

Lead Intelligent Solutions Engineer

Full-stack Engineer

• Develop and maintain state of the art solutions using latest technology
• Analyze existing software and develop secure solution
• Develop, test, implement, maintain applications
• Work closely with QA and Product Owners throughout development cycle
• Actively participate in Agile Ceremonies: Daily Stand-ups/Sprint Planning/Refinements/Retrospective/Demos
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
• Prepare and deploy solutions by determining and designing system specifications, standards and programming
• Updates knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment

Senior Associate Software Engineer

• Lead a matrix organization to ensure financial health
• Develop and execute against annual budget, monthly forecasts, and long-range plan
• Elevate insights and analysis through analytics capabilities
• Ensure accurate and timely completion of management reports
• Provide insightful and actionable reporting
• Deliver executive level presentations and written commentary
• Support M&A process and investment decisions
• Mentor direct reports and foster teamwork

• Lead the development and execution of product vision, strategy, and roadmaps for the specialty portfolio, ensuring alignment with organizational and functional goals.
• Support and enhance product activities across all stages of the lifecycle, including new product introduction, enhancements, upgrades, and maintenance.
• Serve as the primary product connector across engineering, architecture, design, manufacturing, test, quality, and operations to ensure successful delivery to production.
• Manage, coach, and develop a team of Product Owners, including goal setting, performance management, and career development.
• Establish and track team goals, metrics, and KPIs; report on project status, risks, timelines, and resource needs to leadership and key stakeholders.
• Partner with peer leaders to manage dependencies, prioritize work, and allocate resources across products, projects and teams.
• Ensure product management artifacts and outputs meet established quality standards and follow defined PDLC processes and Agile best practices.

Senior Manager, Technical Product Management, Specialty

Project Manager

• Responsible for successful delivery of key CPM initiatives spanning multiple McKesson business units
• Ensures alignment of program objectives with CPM strategic priorities including contract lifecycle management, pricing, rebates, compliance, and enablement
• Partners with business, technology, and operational stakeholders to plan, monitor, and execute initiatives
• Develops and maintains detailed program plans including scope, deliverables, goals, budgets, dependencies, and timelines
• Monitors program status, KPIs, and qualitative and quantitative metrics
• Drives alignment and accountability across CPM stakeholders by setting clear expectations and fostering transparency

Lead Project Manager – CPM

• Manages all aspects of project management (scope definition, budget, schedule, procurement, quality, safety, risk mitigation, and stakeholder management)
• Develop clear objectives, deliverables and timelines as required to achieve the project objectives
• Interact regularly with all service lines in addition to internal and external stakeholders

Real Estate Capital Project Delivery Manager

Software Engineer

• Lead and oversee software engineering and quality functions
• Partner with product and data science leaders
• Collaborate with peers across Ontada and McKesson Technology
• Build strong teams and foster an inclusive culture

Director, Technical Support Engineering

AVP, Clinical Trials Strategy – Delivery Optimization

AVP, Clinical Trials Strategy – Delivery Optimization

Graduate Cyber Security Analyst – Cyber Academy

Senior Director, FP&A Operations

Customer Care Representative – Aesthetics

VP, RxOwnership – Central Region

Senior Manager, Product Management

Lead Intelligent Solutions Engineer

Senior Associate Software Engineer

Senior Director, FP&A Operations

Senior Manager, Technical Product Management, Specialty

Lead Project Manager – CPM

Real Estate Capital Project Delivery Manager

Senior Director, Genospace Engineering