Customer Account Analyst

McKesson

Accounts Payable analyst supporting McKesson’s US Oncology healthcare network. Managing payment inquiries, invoice workflows, reconciliations, escalations, reporting, and process automation.

Posted 8/4/2026full-timeThe Woodlands • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $53,600 - $89,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Accounts Payable processes, financial reconciliation, and data-driven analysis to drive process improvements and ensure compliance with SOX requirements. Proven ability to collaborate with stakeholders and utilize technology for effective decision-making and operational efficiency.

Highest-signal resume keywords

Accounts Payable ManagementProcess ImprovementData-Driven AnalysisFinancial ReconciliationExcel Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process AutomationData AnalysisFinancial ProcessesRoot-Cause AnalysisExpense Reporting

Soft Skills

Problem-SolvingCollaborationCommunicationAdaptabilityDecisiveness

Tools & Technologies

SalesforceServiceNowExcel

Industry Keywords

SOX ComplianceUS OncologyAccounts PayableOperational ObjectivesStakeholder Engagement

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Serve as the customer service point of contact for the assigned US Oncology region and suppliers regarding payments, travel, expense, and purchasing inquiries
Respond to support cases from US Oncology Network practices and suppliers in Salesforce and ServiceNow
Monitor invoices through workflow and resolve exceptions
Support travel and expense report processing
Analyze data, reporting, and system insights to identify recurring root causes
Propose sustainable process improvements and automations to reduce manual effort and rework
Define, track, and execute quarterly operational objectives aligned to US Oncology Accounts Payable priorities
Partner with stakeholders to drive process improvements and provide support
Produce and analyze ad hoc reports and share recommendations and actionable insights
Ensure Accounts Payable activities comply with SOX requirements and support audit requests
Partner with Genpact on Level 2 escalations and inquiries
Coach Genpact and provide root-cause feedback and documented guidance
Collaborate with finance and accounting teams to ensure appropriate expense recording
Provide senior leaders with concise, data-driven updates on trends, escalations, risks, and improvement initiatives
Support departmental and enterprise Accounts Payable initiatives

Requirements

What you’ll need

Degree or equivalent and typically 2+ years of relevant experience
Proven experience automating processes
Experience with process improvement
Experience with data-driven root-cause analysis
Strong understanding of financial processes
Ability to ensure accuracy in financial reconciliation
Intermediate proficiency with Excel reporting, analysis, and pivot tables
Digital fluency and ability to scale technology-enabled processes
Ability to use data and digitally enabled insights for decision-making
Ability to build trusted business partnerships and apply finance expertise and judgment
Ability to adapt quickly and translate transformation into practical action
Ability to collaborate with people, technology, and automation
Ability to communicate complex ideas simply using storytelling and data
Ability to work accurately and timely in a high-pressure environment
Problem-solving, decisiveness, and resolution-management skills

Benefits

Comp & perks

Competitive compensation package
Annual bonus or long-term incentive opportunities may be offered
Total Rewards package
Professional growth opportunities
Diverse and inclusive workplace
Reasonable accommodation for applicants with disabilities