McKesson

Accounts Receivable

• Provides direction and support for the development of an overall AR strategy as it relates to compliance, invoicing accuracy, and optimization of the receivables lifecycle.
• Defines and implements efficient, effective, and measurable operational processes that support AR optimization, milestone tracking, contract alignment, and profitability.
• Collaborates with finance, operations, and executive leadership and has responsibility for analytic work related to AR trends, contract structures, milestone schedules, and sponsor‑specific activity.
• Develops content and leads monthly reporting meetings (MOR) with leadership covering AR metrics, aging, collections activity, and operational performance.
• Drives the highest levels of service and performance to clients, sponsors, and internal business partners.
• Continuously improves AR processes while enhancing service and optimizing relationships with business partners and sponsors.
• Provides guidance and support to staff to ensure capacity for success in achieving invoicing accuracy, milestone management, and collection goals.
• Participates in and leads training protocols for all functions related to AR operations, billing processes, contract interpretation, and best practices.

Senior Manager, Accounts Receivable

Account Manager

• Develop and maintain effective working relationships with Physicians, Administrators, C-suite, Pharmacists, Nurses, etc.
• Identify potential opportunities for McKesson to deliver value to each customer in the form of differentiated and routine value
• Support the development of Therapeutic Interchange meetings (TIC), Quarterly Business Reviews (QBR) and End of Quarter GPO optimization meetings with each customer
• Retain Customers through the negotiation of distribution agreements between the practice, ARN and McKesson
• Function as the primary point of contact for McKesson Provider specialty for each ARN customer serviced within their book of business
• Collaborate effectively with internal teams
• Manage a book of business effectively to achieve annual performance objectives including Gross Profit and Revenue performance to plan
• Effectively promote additional products and services to existing customers

General Counsel

• Serve as the primary legal advisor to SCRI on a wide range of legal matters pertaining to the SMO business
• Provide legal support for select enterprise and cross-functional initiatives impacting SCRI
• Partner closely with the Managing Principal Counsel for SCRI to ensure alignment on legal strategy
• Manage and develop a team of high-functioning legal professionals
• Assess legal and regulatory risks associated with SMO operations

Managing Lead Counsel

Consultant

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Lead Strategic Business Consultant

Manager

• Coordination and delivery of services related to the patient support programs offered by McKesson Specialty
• Interactions with patients, insurance companies, pharmacies, physicians and other health care professionals (HCPs)
• Understanding, adherence to corporate, divisional, departmental, and program specific standard operating procedures
• Liaise with the patient, insurer and physician regarding documentation required for maximum reimbursement coverage
• Relationship building with key clinics
• Process data entry activities of pertinent information received during service delivery
• Provide answers to general inquiry calls submitted via telephone, web-based platforms or in person
• Liaise with physicians’ offices, services providers and other parties to provide comprehensive and coordinated service
• Maintain service levels in case management, including Adverse Events reported within twenty-four hours of receipt

Nurse Case Manager

Account Executive

• Achieve annual budget objectives for assigned sales territory
• Build a comprehensive business plan to optimize short- and long-term territory performance
• Lead the execution of a consultative sales process from qualification to contract negotiations for all opportunities within assigned territory
• Build a robust opportunity funnel by organic (cold calling) and coordinated efforts
• Contribute insights and feedback to support the ongoing improvement and development of McKesson products and services
• Provide customers with strategic marketing guidance, financial analysis, managed care insights, and competitive intelligence
• Create and deliver sales proposals, business reviews, sales presentations, demonstrations, merchandising plans, and sales promotions
• Cultivate and maintain strong relationships with key customers to ensure long-term retention and credibility
• Collaborate with internal teams to resolve issues and provide expert support for existing accounts
• Participate in team selling opportunities and joint presentations to enhance business growth

Pharmacy Sales Consultant

Compliance

• Ensure programmatic alignment with the Seven Elements of an Effective Compliance Program.
• Lead, coach, and develop compliance professionals, promoting collaboration, critical thinking, and operational excellence with direct report(s) and staff.
• Lead investigations ensuring prompt documentation, triage, root-cause analysis, resolutions, and remediation.
• Ensure I&T operates in accordance with internal policies and procedures and relevant federal and state laws and regulations, with a focus on technology and life sciences areas.
• Apply a working knowledge and understanding of requirements and risks associated with Anti-Kickback Statute (AKS), False Claims Act (FCA), Fraud, Waste & Abuse (FWA), and 21st Century Cures Act (data interoperability and information blocking).
• Provide solutions-oriented and strategic advice to management related to daily operational activities including reports, dashboards, and risk assessments.
• Provide guidance and oversight in preparation for and during audits by governmental agencies, customers or other third parties including Internal Audit.
• Manage the annual and ongoing Compliance risk assessment and workplan processes including monitoring and auditing workplans.
• In close coordination with the Quality team, assist with development and implementation of corrective action plans in response to findings from audits, monitoring activities, and incidents.
• Partner on internal and external communications to partners and customers on compliance-related matters.
• Develop and implement compliance training programs including specialized curricula for Ontada Learn, technology, and commercial teams.
• Build, operationalize, and continuously improve auditing and monitoring programs, including risk-based testing, issue tracking, corrective action follow-up, and business partner monitoring.
• Partner and collaborate with internal teams and personnel, including McKesson’s Cybersecurity, Data Governance, and Risk Management teams, the Global Privacy Office, Legal, Internal Audit, Quality Operations as well as cross-Business Unit collaboration.

Senior Director, Compliance & Ethics – Technology, Data, and Research

Data Scientist

• Analyze diverse datasets to uncover patterns, trends, and actionable insights
• Develop and implement machine learning models and feature engineering techniques
• Collaborate with business units to gather requirements and deliver data-driven solutions
• Design, execute, and evaluate experiments to validate models and hypotheses
• Utilize advanced statistical and machine learning techniques to drive business decisions
• Create and maintain robust data pipelines and processing systems
• Present findings to stakeholders through detailed reports and visualizations
• Stay informed on the latest trends in AI and ML technologies

Data Scientist and Machine Learning Engineer Intern

Data Engineer

• Design and develop data pipelines for healthcare claims data
• Implement data quality checks and validation processes
• Collaborate with engineering teams to integrate data solutions
• Monitor and optimize data pipeline performance

Senior Data Engineer, Healthcare Claims

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Senior Strategic Business Consultant

Customer Support

• Manages client’s customer orders according to established program business rules
• Order management includes manual order entry, verification of electronically submitted orders, and execution of special customer order requirements
• Answers inbound calls and inquiries from the client’s customers and the client representatives for order placement, order status, returns, and designated client topics
• Triages inquiries to client partners per pre-defined processes
• Manages customer cases within Sales Force to ensure all open inquiries are completed in a timely manner
• Investigates and resolves customer issues, including but not limited to, shipment discrepancies, delivery delays, pricing differences, order blocks
• Works collaboratively with internal partners, such as Program Managers, DC Operations, Quality Assurance, Master Data, Credit and Collections, to promote client and customer satisfaction
• Performs day end clearance processes to ensure all orders are successfully moving through the system to ship as expected and research/resolves issues to avoid service disruption
• Provides reporting as needed to support the client and operation
• Attends client meetings as needed to represent the Customer Care function
• Processes return orders according to the client return policy
• Coordinates the creation of new client customers through the master data process

Customer Care Representative

Business Intelligence Developer

• Design, develop, and maintain interactive dashboards, reports, and data visualizations using BI tools (Power BI, Tableau) to monitor key performance indicators (KPIs) and operational metrics
• Gather and analyze business requirements from various departments to translate them into technical specifications for BI solutions
• Extract, transform, and load (ETL) data from diverse sources, ensuring data accuracy, consistency, and integrity
• Perform in-depth data analysis to identify trends, patterns, and anomalies, providing insights into business performance, customer behavior, and operational efficiency
• Collaborate with IT and data engineering teams to optimize data warehousing solutions and data pipelines
• Develop and implement data models to support reporting and analytical needs
• Present analytical findings and recommendations to both technical and non-technical audiences in a clear, concise, and compelling manner
• Support ad-hoc data requests and perform root cause analysis for operational issues
• Ensure data security and compliance with relevant regulations and company policies
• Continuously research and evaluate new BI tools, technologies, and best practices to enhance our analytical capabilities

Business Intelligence Analyst

• Responsible for managing the Collections, Billing and AR Admin functions of the Biologics organization
• Develop the strategic overview of the Accounts Receivable organization creating the most effective and efficient operating procedures, structure and systems to enhance the department’s metrics
• Redesign the claims write-off process, aligning with Technical Accounting guidance and generally accepted accounting principles
• Responsible for all Biologics AR accounts (including AR Other, Patient AR and any AR accounts with dispensing activity)
• Serve in a finance leadership role within the Biologics management team and a liaison role to the NAFSS and Credit and Collections organization, primarily the Cash Application team
• Responsible for Change Management activities related to the AR department

Director, Accounts Receivable

• play a pivotal role in designing, implementing and managing our data solutions and advanced analytics
• analyzing data, designing solutions
• partnering with other data experts to architect complex solutions
• implementing data systems and development of scalable solutions that support business goals
• bridge the gap of clinical and technical for the Data Enablement team
• collaborate with subject matter experts, department leaders and stakeholders
• drives development of ETL code, metadata definitions and models, queries and reports, schedules, work processes and maintenance procedures
• basic data set analytics to support review of data quality, understanding of KPIs, and associations with other 3rd party data sets
• task automation with a focus on limiting risk by limiting manual activities
• leverage clinical subject matter expertise to enhance data sets
• assist with various documentation tasks supporting data solutions
• ensures compliance with regulatory requirements for data transmission, storage, and data access including documentation, testing, and remediation

Senior Clinical Data Engineer

Support Engineer

• Ensure 100% accuracy of all client invoices prior to release
• Serve as a point of contact for client communications, project updates, and day‑to‑day inquiries
• Collaborate with Sales and clients to define project scope for new initiatives
• Review program documentation (BRDs, SOPs, WIs, system requirements, training materials) prior to production release
• Partner with internal teams and external vendors to support daily program operations and address vendor service/pricing concerns