Health System Account Liaison

McKesson

Health System Account Liaison supporting McKesson’s pharmaceutical distribution customers in Washington. Managing customer relationships, resolving issues, and supporting field sales with up to 75% travel.

Posted 8/10/2026full-timeRemote • Washington • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer relationship management and problem resolution skills while effectively communicating with pharmacy personnel and internal teams. Proficient in navigating the contracting process and delivering tailored solutions to meet customer needs.

Highest-signal resume keywords

Customer Relationship ManagementProblem Resolution SkillsAdvanced Communication SkillsMS Office ProficiencyHealthcare Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ManagementContract NegotiationCustomer Satisfaction ManagementAdministrative TasksSolution Design

Soft Skills

Attention to DetailOrganizational SkillsEnergetic Self-StarterAbility to Thrive in Dynamic Environments

Tools & Technologies

MS OfficeWordExcelPowerPoint

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Pharmacy PersonnelCustomer ExperienceField SalesDistribution Experience

About the role

Key responsibilities & impact

Support the field sales team in delivering a high-quality customer experience
Interact with pharmacy personnel, including Directors, Buyers, and other pharmacy staff
Manage customer relationships and develop existing business or accounts
Manage customer satisfaction and support problem resolution
Facilitate proactive communication between customers and McKesson teams
Perform sales and administrative tasks for small to mid-size accounts under supervisor direction
Negotiate or navigate the contracting process
Present products, solutions, or services to customers
Design solutions to meet customer needs
Work with the field sales team on the customer roadmap and renewal strategy
Interface with customers, field sales, and internal and external team members on customer support functions
Spend the majority of time at customer sites

Requirements

What you’ll need

Degree or equivalent and typically requires 2+ years of relevant experience
4-year college degree or 2+ years of equivalent experience
Ability to travel up to 75% by car
Valid driver’s license with a clean driving record
Attention to detail, organizational, and problem resolution skills
Ability to thrive in a dynamic environment and navigate organizational complexity and change
Advanced verbal, non-verbal/interpersonal, and written communication skills
Energetic self-starter with a passion for customer service
Intermediate proficiency with MS Office, including Word, Excel, and PowerPoint
Healthcare or distribution experience preferred
Large percentage of computer-based work required
75% travel within assigned territory

Benefits

Comp & perks

Competitive compensation package
Annual bonus or long-term incentive opportunities may be offered
McKesson Total Rewards benefits
Equal employment opportunities
Reasonable accommodation for applicants with disabilities