Field Service Representative

McKesson

McKesson Field Service Representative supporting Post Acute Care customers across North DFW and Oklahoma. Building relationships, onboarding accounts, improving product utilization, and identifying sales opportunities.

Posted 8/4/2026full-timeDallas-Fort Worth • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $67,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong relationship-building skills and a consultative approach to influence customer behaviors while effectively managing a territory. Proficient in customer service, problem-solving, and adapting to dynamic environments within the healthcare sector.

Highest-signal resume keywords

Customer Relationship ManagementConsultative SellingTerritory ManagementHealthcare Product KnowledgeVerbal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer ServiceAccount ManagementSales SupportUtilization ManagementFormulary Compliance

Soft Skills

Relationship-BuildingActive ListeningSelf-MotivationProblem-SolvingAdaptability

Tools & Technologies

Customer Ordering Systems

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Post Acute CareHealthcare SupportRetail SalesCross-Functional CollaborationMarket Feedback

About the role

Key responsibilities & impact

Conduct scheduled customer visits to assigned Post Acute Care customer locations throughout the territory
Build trusted relationships with customer owners, operators, and key decision-makers
Reinforce McKesson's value proposition and help customers maximize their partnership benefits
Support new customer onboarding through training, presentations, and ongoing implementation account support
Educate customers on product offerings, formulary updates, and product conversion initiatives
Support utilization management and formulary compliance efforts for customers operating under PPD pricing models
Identify customer concerns, service gaps, and growth opportunities, partnering with internal stakeholders to deliver solutions
Promote and sell approved products and solutions, including equipment, housekeeping products, and special-order items
Collaborate with Sales Managers and National Account Managers on strategic sales and customer retention initiatives
Maintain accurate customer activity records and communicate market feedback to internal teams

Requirements

What you’ll need

2+ years of relevant experience
Valid driver's license
7 year motor vehicle record check completed during pre-employment
Ability to travel 3 to 4 days per week throughout the assigned territory
Relationship-building skills and ability to establish customer trust and credibility
Strong verbal communication and active listening skills
Consultative approach to influencing customer behaviors and business outcomes
Self-motivated, able to work independently and manage a territory effectively
Customer-focused problem-solving and decision-making abilities
Adaptability in a dynamic, fast-paced environment
Professional and approachable presence with customers and internal stakeholders
Ability to learn healthcare products, technologies, and customer ordering systems
Experience in customer service, retail sales, healthcare support, account management, or other customer-facing roles is an additional skill
Experience managing multiple priorities and working across cross-functional teams
Strong organizational and detail-oriented skills
Ability to navigate change and adapt to evolving customer needs

Benefits

Comp & perks

Target sales incentive opportunity of $12,000 annually, paid on a quarterly basis
McKesson vehicle program, including either a monthly automobile allowance of $668 or a company-provided vehicle with fuel card
Comprehensive benefits package
Opportunities for career advancement within McKesson
Annual bonus or long-term incentive opportunities may be offered
Equal employment opportunity and reasonable accommodation support