Malt

Project Manager

• Manage special ad-hoc Human Resources projects and initiatives, taking responsibility for successful planning, execution, and delivery.
• Conduct research and analysis to support decision-making and prepare HR insights to inform the Chief Human Resources Officer (CHRO).
• Support day-to-day HR Business Partner operations and prepare presentations in coordination with the CHRO.
• Help track departmental expenses and costs in close partnership with Finance.
• Facilitate meetings and workshops as needed: filter, prioritize, and synthesize information; manage time by prioritizing and preparing for meetings; document key decisions and ensure follow-through on action items.

HR Project Manager – Internship

Account Manager

• Execute local account plans based on guidance from the Global Account Manager (GAM) and regional leadership.
• Identify and engage key local stakeholders, including HR, Procurement, and Hiring Managers, to drive account adoption.
• Support pilot programs and initial projects to ensure successful integration and smooth rollout of global accounts.
• Run structured local prospection to detect new expansion opportunities and map new departments or teams within your country.
• Conduct local qualification and assess specific pains or needs while maintaining high-quality CRM and MEDDIC data.
• Prepare and deliver business reviews with the support of the GAM to demonstrate local value and ROI.
• Coordinate with local MSP and vendor contacts to resolve delivery issues and monitor performance.

National Account Manager

Communications

• Define and deploy Malt’s European corporate PR strategy with a focus on the UK market.
• Build and maintain strong, long-term relationships with top-tier journalists and specialist media.
• Develop executive thought leadership and media positioning for the CEO and "Malt X" spokespersons.
• Craft compelling narratives and write high-impact papers, op-eds, and briefings that align with business priorities.
• Manage the communication agency relationship to ensure Malt maintains DNA ownership while driving media clippings.
• Coordinate media activities including interviews, press events, and ecosystem associations (Tech, HR).
• Support institutional relations and navigate sensitive or crisis communications when required.

Corporate Communications Partner

Onboarding Specialist

• Client Activation: Manage client support and onboard them onto the platform during the acquisition phase, remaining accountable for the client account set-up.
• Freelancer Experience: Ensure the smooth and fast onboarding of Malt Open freelancers, managing the process from invitation to the first payment to deliver a high-bar freelancer experience.
• Client Relations & Autonomy: Contribute to client autonomy by pitching platform benefits and act as the go-to person for incoming inquiries, escalating to internal stakeholders when necessary.
• Process & Project Management: Manage manual processes related to client and project management, including quote and timesheet validation on behalf of non-autonomous clients.
• Billing & PO Management: Oversee Purchase Order (PO) management and billing-related topics to facilitate smooth invoicing flows.
• Administrative Operations: Provide administrative support for VMS staffing and documentation processes where relevant.
• Renewals: You are accountable for project renewals by anticipating ending projects and providing support during the renewal process.
• Strategic Partnership: Act as the Business Partner to Account Managers, building strong collaboration and relationships with them.
• Contract Expertise: Be the expert on the client’s contract (SLA clauses, penalties, etc.) to ensure the right application of the contract and business delivery success.

Customer Onboarding and Success Specialist

Product Manager

• Stack Strategy & ROI (20%): You audit our current usage of tools like Lusha, Sales Navigator, Sales Engagement, Modjo. You decide which tools to keep, which to replace, and lead the negotiation with vendors. You ensure we have the best "Cost-per-Lead" and "Time-to-Meeting" ratios.
• Sales Journey Design (40%): You are a key contributor with Commercial & Marketing Teams to design the "Perfect Sales Day": partnering with our Tools Ops team to ensure that each tool in the Sales Stack is **configured** & **used** in the most efficient way, co-designing how a **lead** should move from Hubspot to an Opportunity, ensuring the process is frictionless and AI-augmented, co-designing how **existing contacts** should be **nurtured.**
• Stack Enablement & Adoption (20%): Define the training and communication strategy for the existing sales stack & new releases. You ensure the 4 Field Sales Ops have the right materials to drive adoption in their teams. You are accountable for the adoption.
• AI Transformation Lead (20%): You highly contribute to Malt’s transition to AI-powered selling. You identify high-impact use cases (e.g., auto-scoring leads, automated research, AI-generated email drafts) and oversee their implementation, measuring their impact on conversion rates. You also act as an AI champion for the Sales Operations Team.

Sales Stack Product Manager, AI & Automation

• Analyze the end-to-end sales cycle for our 5 segments (SDR, Enterprise, SMB, etc.) to identify bottlenecks and design optimized workflows.
• Collect and challenge requirements from Field Sales Ops. You own the global Salesforce roadmap and decide which projects will deliver the most ROI for Malt.
• Translate complex business needs (for instance contracts management, lead generation system) into high-level functional specifications. You define the "blueprints" that technical teams will execute.
• Act as a scout for AI trends. You identify where AI (Predictive, Generative, Agents) can remove friction in the sales process as well as for the Sales Operations Team.
• Design and lead "Proof of Concepts" for AI-augmented sales features (for instance predictive lead scoring), measuring their impact on sales velocity and conversion.
• Evaluate and manage third-party AI tools or Salesforce plugins that can accelerate our productivity.
• Ensure that every feature built is actually useful. You are responsible for the feedback loop between the field and the central team.
• Define the training and communication strategy for new releases. You ensure the 4 Field Sales Ops have the right materials to drive adoption in their teams. You are accountable for the adoption.
• Define the rules of the game (data entry standards, ownership rules) to ensure Salesforce remains a clean and reliable source of truth.

Salesforce Product Manager – AI & Automation

Events

• Lead the end-to-end execution of Malt-run French community events, both virtual and in-person.
• Coordinate participation in strategic local industry tradeshows and identify high-impact speaking opportunities.
• Deploy the Malt Linker program locally to enable community members to host regional events.
• Manage event budgets, logistics, and vendor relationships.
• Analyze event performance and ROI to ensure alignment with business objectives.
• Keep the big picture in mind: efficiency, scalability, business goals, and freelancer experience.

Event Manager

Account Executive

• Own the full sales cycle, from outbound prospecting to closing new customers.
• Target the backbone of the German economy: the Mittelstand and High-Growth companies (typically 500 - 2,000 FTEs).
• Help them accelerate their digital transformation by accessing the best freelance talent in Europe.
• Act as a trusted advisor to C-Levels and HR Directors, combining execution rigor with strategic business acumen.

Account Executive – SMB

• Map global enterprise accounts to identify multi-stakeholder entry points across Procurement, HR, and Business Units.
• Design and execute prospecting strategies adapted to massive corporate structures and specific enterprise use cases.
• Lead in-depth, multi-stakeholder discovery using the full MEDDIC framework to validate pain, identify the Economic Buyer, and map the decision process.
• Define and coordinate pilot phases to prove value, validate process readiness, and build the "appetite" for full-scale deployment.
• Lead RFI/RFP processes end-to-end, partnering with Bid Management and technical experts to deliver winning proposals.
• Manage heavy-weight MSA negotiations involving Procurement, Legal, and Finance across multiple countries and business units.
• Prepare deployment plans that ensure a successful post-MSA kick-off, transitioning the account smoothly to local Account Management teams.
• Maintain a rigorous, advanced forecast with MEDDIC excellence within the CRM.

Strategic Account Executive – Enterprise

Operations

• Lead a team of 7 people dedicated to the Order-to-Cash (O2C) cycle.
• Drive team performance by setting clear objectives and daily monitoring of O2C indicators (unallocated cash, payment delays, DSO).
• Contribute to strategic initiatives and translate the company's vision into concrete operational actions for the team.
• Represent the ClientOps team in internal and external meetings and improve workflows between different departments.
• Actively support operations by identifying bottlenecks in debt collection and implementing automated or more agile processes.
• Manage HR cycles (1:1s, performance reviews, career plans) to maintain high engagement and low turnover.
• Supervise and optimize support flows (Jira) to ensure fast resolution of issues for both clients and internal stakeholders.

Client Operations Manager

Recruitment

• Lead and develop the team: Directly manage, coach, and develop a team of Project Partners, closely monitoring and driving their performance.
• Drive change management: Embrace and implement change within the team — including new processes, tools, and ways of working — fostering a cohesive “One Team” spirit.
• Manage stakeholders: Build strong relationships with key local stakeholders, ensuring close, continuous collaboration with Sales and Community teams.
• Stay hands-on: Maintain a strong understanding of the product and current processes by continuing to directly manage sourcing opportunities yourself.
• Optimize staffing: Propose staffing optimizations and anticipate staffing issues within the team to ensure operational continuity.
• Provide strategic feedback: Give feedback to management on product, processes, and data to improve the freelancer and client sourcing experience.

Team Lead, Sourcing & Staffing

Content Marketing Manager

• Shape Malt’s editorial voice by crafting compelling narratives and “big rock” reports that establish our authority on the Future of Work, Tech & AI, and workforce transformation.
• Innovate beyond traditional formats by producing a rich multimedia portfolio—from podcasts and mini-sites to hybrid articles—that showcases our best-in-class approach.
• Orchestrate a cohesive pan‑European strategy that resonates across borders, ensuring our insights are valued by executive audiences from London to Berlin.
• Maximize campaign relevance by managing the global production, rollout, and activation of content to ensure it lands with high impact.
• Amplify Malt’s market authority by partnering with the Communications team to position our leaders at the forefront of industry conversations and client engagements.
• Drive continuous improvement by rigorously tracking KPIs, managing project budgets, and analyzing data to demonstrate clear ROI.
• Harness Generative AI tools to automate workflows, enhance writing efficiency, and keep our content strategy at the cutting edge.

Global Content Partner

• The Sourcing or Project Partnering team plays a central role at Malt and must have an in-depth understanding of freelancers’ professions, as well as the ability to challenge clients.
• Your role will be to qualify clients’ needs and identify the freelancer profiles that best match them. Recruitment consultants specialize in job categories (IT, Digital, Consulting, etc.) and work on a portfolio of large-account clients alongside Key Account Managers responsible for account openings.
• You will be in daily contact with Sales, collaborating on assignments, and acting as the point of contact for engagements to manage complex requests that clients cannot handle independently.
• Source and contact freelancers using your expert knowledge of the Malt algorithm and associated best practices.
• Provide large accounts with freelancers as quickly as possible using our algorithm. Knowledge of Vendor Management Systems is a plus.
• Participate in client meetings to help define needs (supporting the client in specifying their external resource requirements).
• Prepare responses and commercial proposals: coordinate with freelancers and network experts, compose and format proposals, support project follow-up, and prepare client presentations.
• Participate in customer meetings with key accounts alongside the sales team.
• Engage in cross-functional projects with other company departments (Product/Tech, Marketing, HR).

Intern - Recruitment Consultant, French Speaker

• Scale and lead a high-performing team in the UK
• Orchestrate complex, multi-country enterprise deals
• Coach and develop a team of Global Account Managers and National Account Managers
• Ensure exceptional revenue retention and renewal success
• Oversee the deployment of Malt across different countries
• Manage, coach, and develop team members for high performance and accountability
• Lead sales governance and maintain pipeline quality
• Partner with GAMs on negotiations and renewal strategies
• Bring frontline client insights to the Executive Committee and Product teams

Head of Global Account Management

• Own the national contract and lead all MSA renewal processes to secure long-term stability.
• Map complex organizational structures, activate new Business Units (BUs), and influence stakeholders to open new lines of business.
• Run structured internal prospection to identify and activate new teams, departments, and geographies within your assigned accounts.
• Prepare and lead high-impact Quarterly Business Reviews (QBRs) and maintain relationships with Economic Buyers and C-level stakeholders.
• Drive both "Expansion" (new geographies/departments) and "Extension" (growing scope within active teams) to maximize revenue.
• Maintain a high-quality pipeline and forecast accuracy using MEDDIC discipline and impeccable CRM hygiene.
• Act as the internal conductor, aligning AMs, ClientOps, Product, and Customer Admin to remove blockers and accelerate account development.
• Provide critical field insights for RFPs, case studies, and strategic preparation to the Head of Enterprise.