FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Customer Success Specialist
MaltClient Activation Specialist managing the operational launch of new client accounts for a leading freelance marketplace. Supporting client onboarding during acquisition pilots phase with process optimization.
About the role
Key responsibilities & impact- Support client operations during the acquisition pilots phase
- Be accountable for client account setup and ongoing management
- Conduct product demos for clients
- Formalize client processes in Notion
- Handover to customer administrators
- Educate clients on managing operations independently
- Collaborate with Sales Account Executives
Requirements
What you’ll need- 3-5 years of experience in Customer Experience Management, Operations, or Account Management
- Proficiency in CRM tools
- Excellent communication and conflict resolution skills
- Comfortable managing stakeholders
- Experience conducting client interviews and product demos
- Fluent in French and English
Benefits
Comp & perks- 30 days/year annual leave
- 1 month paid sabbatical after 3 years
- Stock options
- Private health insurance with Bupa
- Cycle to work scheme
- Season ticket loan
- Pension contribution of 5% through Aviva
- Dog friendly office
- Free books for career-related learning
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Customer Experience ManagementOperations ManagementAccount ManagementCRM toolsProduct DemosClient Interviews
Soft Skills
CommunicationConflict ResolutionStakeholder Management