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Malt

Commercial Excellence Manager

Malt

Change Planning & Delivery Expert at Europe's freelance marketplace, managing commercial change initiatives and aligning projects across the organization.

Posted 6/19/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Own and maintain the centralized commercial change roadmap, ensuring total alignment across all concerned functions and departments.
  • Design and lead steering committees, producing executive-level reports on risks, blockers, and key decisions for the CRO.
  • Align project timelines and track critical milestones to ensure complex changes are delivered without disrupting sales flow.
  • Liaise with cross-functional departments like Ops, Marketing, Finance, and HR to manage interdependencies.
  • Define commercial 'Success Metrics' and KPIs to measure the transformation's impact on business performance and revenue.
  • Proactively identify bottlenecks or resource conflicts and propose structural solutions to the leadership team.
  • Manage the 'intake point' for ad-hoc change requests coming from other departments into the commercial org.

Requirements

What you’ll need
  • High-level education, ideally in Business Management, Project Management, or a related field.
  • 3+ years of experience in hands-on commercial project management or change management related to a go-to-market organisation, preferably in a fast-paced sales environment.
  • Fluency in English is mandatory, as this role requires aligning change initiatives across the entire Malt organization.
  • Strong command of project management methodologies to track milestones and ensure on-time delivery of business initiatives.
  • Excellent interpersonal skills, with a proven ability to gather feedback and address resistance from the field quickly.
  • Business acumen to connect transformation milestones directly to P&L impacts and revenue targets.

Benefits

Comp & perks
  • Annual leave: 30 days/year.
  • Sabbatical: 1 month paid sabbatical once you've been with Malt for 3 years.
  • Stock options: Every Malter is entitled to stock options.
  • Private health insurance: Rewarded for healthy living by our UK provider Bupa.
  • Cycle to work scheme: Save on a bike and equipment.
  • Season ticket loan: Save on public transport.
  • Pension: Malt contributes 5% through Aviva.
  • Dog friendly office: In the heart of London!
  • Free books: Tell us the books you’d like to read, and we’ll order them for you.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
project managementchange managementKPI definitionsuccess metricsrisk managementmilestone trackingbusiness performance measurementresource conflict resolutioncommercial project managementgo-to-market strategy
Soft Skills
interpersonal skillscommunication skillsleadershipproblem-solvingfeedback gatheringresistance managementcollaborationorganizational skillsstrategic thinkingbusiness acumen