Lloyds Banking Group

Growth Marketing

• Lead Cross‑Channel Growth Strategy & Testing
• Design and run structured experiments across Paid Social, Affiliate, and emerging channels (including PMax, Demand Gen, YouTube, Snapchat, and Pinterest) to prove incrementality and unlock scalable growth opportunities.
• Partner with Full Funnel teams to identify, validate, and scale new growth levers that drive incremental customer acquisition and commercial value.
• Build channel plans that translate commercial goals into targeted, measurable activity.
• Own Hands‑On Activation & Performance Delivery
• Manage in‑platform execution across Meta and TikTok, optimising audiences, creative, formats, and measurement approaches (including conversion lift studies).
• Work closely with agency partners and internal teams to ensure aligned strategy, high-quality execution, and continuous optimisation.
• Drive Creative Excellence
• Develop, refine, and optimise creative templates grounded in audience insights and platform behaviours.
• Collaborate with creative teams to produce high-performing, social-first assets that maximise engagement and conversion.
• Unlock New Affiliate Growth
• Identify and explore new affiliate partners beyond traditional comparison sites, designing performance-based test programmes that uncover incremental opportunities.
• Shape the Channel Roadmap & Share Insight
• Feed into long-term channel strategy, innovation roadmaps, and future investment recommendations.
• Document learnings, codify best practice, and share insight across teams to uplift capability and drive consistent performance.

Growth Marketing Manager – 6 Month FTC

Customer Support

• You’ll start your journey in one of our branches, providing face‑to‑face support to customers.
• While you’ll handle some everyday banking tasks, the heart of this role is helping people through important moments — offering reassurance, guidance and practical support.
• This could include supporting someone through a bereavement, resolving a fraud concern, helping a vulnerable customer, or building confidence with digital banking.
• You’ll adapt to different customer needs, promote and support our digital services, and confidently help customers use online and mobile banking independently.
• You’ll also recognise opportunities to connect customers with the right products and services.
• As you grow, you may progress into other roles across the Group, including supporting customers by phone, online, or through channels like web chat, video or social media.

Customer Support Specialist

Community Manager

• Lead one of the UK’s largest customer-facing operations, spanning c.700 branches serving communities across the country
• Play a critical role in delivering the Group’s strategy, shaping how our physical network evolves alongside digital channels and changing customer behaviours
• Set a clear vision, align colleagues behind it and balance long-term strategic ambition with consistent delivery
• Lead through a senior leadership team including Regional Directors and the Head of Customer Experience
• Create a culture where colleagues feel inspired, empowered and focused on delivering strong customer outcomes
• Own the delivery of key business outcomes including commercial performance, colleague engagement and fair customer results
• Partner closely with senior leaders across Community Bank, central business units and external stakeholders

Head of Community Bank – Consumer Channels

Marketing

• Leading in-year trading cycles, using real-time performance data, forecasting and scenario planning to track delivery against targets and optimise plans dynamically
• Designing and owning performance tracking and reporting frameworks to ensure clear visibility of outcomes and enable data-led decision making
• Identifying risks and opportunities early, and driving timely interventions to stay on track
• Being responsible for the allocation and management of the Affluent, Save & Invest Marketing Budget and the annual Marketing Contribution targets and performance
• Maximising return on investment by continuously optimising spend using performance data, channel efficiency insights and commercial analysis
• Collaborating with Insight, Planning and Effectiveness teams to evaluate performance and ensure activity delivers measurable commercial value
• Embedding robust measurement frameworks to track, evaluate and improve marketing effectiveness over time
• Translating business priorities into clear marketing targets and performance metrics aligned to commercial outcomes
• Driving consistency in how marketing performance is measured, evaluated and improved across the team
• Creating clear, compelling narratives that translate complex performance data into actionable insight

Commercial Marketing Performance Manager

People Operations

• Lead the planning and delivery of people control actions across the business.
• Combine extensive risk and control knowledge with data-based insights, governance precision, and influencing capabilities to establish people-related controls.
• Support business leaders in understanding and owning their people risk roles, identifying emerging and ongoing themes, and strengthening oversight, reporting, and intervention consistent with Group and regulatory expectations.
• Lead the assessment and oversight of the people control environment, identifying material, systemic, and emerging risks and ensuring timely reporting of any blocking issues when necessary.
• Lead the creation of clear, concise, and actionable people risk and control insight, including management information, trend analysis, and reporting for executive and governance forums.
• Assist in applying and integrating people-related controls into the IP&I risk and control framework.
• Use a wide range of data sources to analyze the people risk environment, identify trends and root causes, and suggest proportionate interventions to improve control efficiency.
• Assist in the creation and tracking of primary risk indicators, control actions, and governance results to facilitate sound oversight and informed decision-making aligned with risk appetite.
• Deliver trustworthy challenge and support to senior internal customers, aiding in reinforcing accountability, developing control maturity, and promoting continuous enhancement across the people control agenda.
• Support the management of people risk events, issues, and remediation activity, including investigation support, root-cause analysis, and tracking of actions through to completion.
• Manage and lead ad-hoc central initiatives as part of the CCO leadership team.

Senior People Control Manager

Product Manager

• Be accountable for defined customer and business outcomes
• Ensure safe and compliant delivery working closely with risk, compliance and engineering partners
• Embed customer, commercial and operational considerations into decisions
• Own the product backlog and prioritisation decisions
• Apply strong product practices consistently
• Own product‑level controls and governance for your area
• Develop your own product leadership skills

Product Lead

Account Manager

• Build and manage customer relationships and support the lettings, inspection and management of developments across your region.
• Act as the key point of contact for customers from viewing through to move-in, inspection through to move out, ensuring exceptional customer service and operational efficiency.
• Create amazing experiences across viewings, move in days, mid term inspections and move outs.
• Gain the respect and support of residents through outstanding service and professionalism.
• Report and resolve issues in a timely and professional manner.
• Host viewings and open house events with potential customers.
• Explain and/ or guide customers through the application processes and answer any questions.
• Conduct in person Right to Rent check where needed.
• Draft inventories for future move ins and host the home move appointments with our customers.
• Undertake midterm property and development inspections with customers and report on the condition and any maintenance required to property management.
• Conduct void inspections including property hand overs, water flushing and insurance checks.
• Attend move out appointments with vacating customers and draft the check out inventories.
• Act as eyes on the ground for the centralised property management team to check completion of works or dip testing quality of workmanship.
• Ensure buildings meet all health & safety requirements and fire risk assessments.
• Proactively maintain a secure, safe, and successful estate.
• Build strong relationships with management companies, developers, agents, and internal teams.
• Assist in delivering all key performance targets relating to asset and tenancy management.

Property Territory Manager – Area Host

• Provide face-to-face support to customers in branches.
• Handle some everyday banking tasks while helping people through important moments.
• Offer reassurance, guidance, and practical support to customers.
• Support someone through a bereavement, resolving fraud concerns, and helping vulnerable customers.
• Promote and support digital services and help customers use online and mobile banking independently.
• Recognise opportunities to connect customers with the right products and services.

• Leading in-year trading cycles, using real-time performance data, forecasting and scenario planning to track delivery against targets and optimise plans dynamically
• Designing and owning performance tracking and reporting frameworks to ensure clear visibility of outcomes and enable data-led decision making
• Identifying risks and opportunities early, and driving timely interventions to stay on track
• Being responsible for the allocation and management of the Affluent, Save & Invest Marketing Budget and the annual Marketing Contribution targets and performance
• Driving return on investment and improving marketing efficiency
• Maximising return on investment by continuously optimising spend using performance data, channel efficiency insights and commercial analysis
• Collaborating with Insight, Planning and Effectiveness teams to evaluate performance and ensure activity delivers measurable commercial value
• Embedding robust measurement frameworks to track, evaluate and improve marketing effectiveness over time
• Translating business priorities into clear marketing targets and performance metrics aligned to commercial outcomes
• Driving consistency in how marketing performance is measured, evaluated and improved across the team
• Creating clear, compelling narratives that translate complex performance data into actionable insight

Security Engineer

• Help shape how Lloyds Banking Group identifies, understands and responds to cyber risk across its third-party ecosystem.
• Use data, tooling and insight to detect and analyse threats.
• Translate complex findings into clear, actionable advice for business and technology decisions.
• Influence how security is designed, embedded and continuously improved.
• Play a key role in strengthening our approach to supply chain threat management.
• Support incident response and inform risk decisions.

Security Consultant – Supply Chain

• Lead the planning and delivery of people control actions across the business.
• Combine extensive risk and control knowledge with data-based insights, governance precision, and influencing capabilities to establish people-related controls within the wider risk environment.
• Support business leaders in understanding and owning their people risk roles, identifying emerging and ongoing themes, and strengthening oversight, reporting, and intervention consistent with Group and regulatory expectations.
• Lead the assessment and oversight of the people control environment, identifying material, systemic, and emerging risks and ensuring timely reporting of any blocking issues when necessary.
• Lead the creation of clear, concise, and actionable people risk and control insight, including management information, trend analysis, and reporting for executive and governance forums.
• Assist in applying and integrating people-related controls into the IP&I risk and control framework.
• Use a wide range of data sources to analyze the people risk environment, identify trends and root causes, and suggest proportionate interventions to improve control efficiency.
• Assist in the creation and tracking of primary risk indicators, control actions, and governance results to facilitate sound oversight and informed decision-making aligned with risk appetite.
• Deliver trustworthy challenge and support to senior internal customers, aiding in reinforcing accountability, developing control maturity, and promoting continuous enhancement across the people control agenda.
• Support the management of people risk events, issues, and remediation activity, including investigation support, root-cause analysis, and tracking of actions through to completion.
• Manage and lead ad-hoc central initiatives as part of the CCO leadership team.

Senior Manager, People Control

Manager

• Perform accurate and timely calculation of Counterparty Credit Risk (CCR), Leverage and Settlement Risk exposures and RWAs
• Maintain a strong understanding of adjustment methodologies
• Provide informed challenge to ensure robustness and compliance
• Produce and validate daily Leverage and monthly RWA and Leverage Returns
• Analyse period on period movements and trends
• Deliver regulatory and internal reporting requirements
• Build and maintain SQL/Python scripts for data extraction, transformation, and analysis
• Build and enhance Power BI dashboards
• Collaborate with IT specialists and data leads to improve data quality
• Find opportunities for automation and process improvement

RWA Reporting and Analysis Manager – Fixed Term Contract

Software Engineer

• Build and maintain models for Net Interest Income (NII), and Market Value (MV) calculations
• Establish and build effective relationships with Risk and Finance partners to support the delivery of business assumptions into QRM and supporting stress testing.
• Lead change and testing efforts for QRM model enhancements, including UAT planning and execution
• Producing and completing test output governance, including documentation.
• Collaborate with Treasury, Risk, and Finance partners to gather requirements and deliver model improvements.
• Ensure models align with regulatory expectations (e.g., ICAAP, SOTs, stress testing) and internal governance standards.
• Manage and minimise operational risks via robust control frameworks underpinning processes
• Continuously strive for process improvements to enable time for value adding activity and qualitative review
• Support agreed change initiatives to deliver agreed objectives of IRRBB team
• Support simplification of the ALM model and continued development of model assumptions, including the development of dynamic modelling and back testing.

QRM Modelling Developer – 12 Month FTC

Financial Planning and Analysis

• Conduct independent credit assessments for presentation to sanctioning officials to enable informed decisions to be made.
• This involves the analysis of company prepared information, extensive technical and market due diligence, and identifying key strengths and risks.
• Liaise with originators, relationship managers, products partners, clients and where necessary shape structured credit proposals in order to maintain an acceptable balance of risk and reward.
• Monitor and control credit exposures to identify increases to the risk profile, communicating with senior Risk colleagues and sanctioners as well as other interested parties as appropriate, and to maintain compliance with LBG policy and regulatory policy.
• Undertake customer, sector and market research to ensure assessments have an external dimension and seek to apply sound judgement to ensure relevant material is included when evaluating the strengths and weaknesses of a lending proposal.
• This includes sensitivity analysis of internal/external cash flow models.
• Maintain records to satisfy internal and external requirements, particularly relating to data quality and statutory reporting.
• You'll assess proposed transactions against Group Policy and oversight the deal origination team in the same respect.

Credit Officer – Infrastructure & Project Finance

Designer

• Work creatively and confidently as part of agile teams
• Shape pivotal initiatives ensuring we’re led by colleague, customer and market insight
• Attend workshops and discussions with participants
• Communicate with colleagues and partners to manage expectations
• Support the research and document current and future state services
• Collaborate closely with other designers, customer journey managers, product owners, and engineers

Growth Marketing Manager – 6 Month FTC

Customer Support Specialist

Head of Community Bank – Consumer Channels

Commercial Marketing Performance Manager

Senior People Control Manager

Product Lead

Property Territory Manager – Area Host

Customer Support

Commercial Marketing Performance Manager

Security Consultant – Supply Chain

Senior Manager, People Control

RWA Reporting and Analysis Manager – Fixed Term Contract

QRM Modelling Developer – 12 Month FTC

Credit Officer – Infrastructure & Project Finance

Service Designer – 12 Month FTC