Lloyds Banking Group

Investigator

• Lead end-to-end specialist investigations involving the highest levels of complexity, sensitivity, independence or organisational risk, including senior or executive conduct, high-stakes whistleblowing matters, criminal or regulatory-sensitive concerns, and matters with UK or international dimensions.
• Operate effectively in highly ambiguous, high-pressure or high-profile circumstances, balancing legal, regulatory, colleague, reputational and business considerations while maintaining independence, pace, quality and standards.
• Prioritise effectively across multiple complex investigations, escalating risks, dependencies and resource pressures where required.
• Where required, act as the point of contact for external or third-party investigation support.
• Maintain accurate case records and ensure investigations are conducted in line with internal standards, employment law, regulatory expectations and industry best practice.
• Maintain strong knowledge of the interpretation and application of the Equality Act, Employment Rights Act, ACAS Code, SYSC18 whistleblowing obligations and other relevant UK expectations.
• Analyse complex and sometimes conflicting information to identify key facts and clearly articulate risks.
• Apply sound professional judgement to reach objective, proportionate and well-reasoned conclusions in high-quality investigation reports that clearly set out facts, analysis and findings.
• Communicate complex, sensitive or high-stakes issues in a clear, structured and credible way for senior leadership and executive audiences, maintaining independence, objectivity and defensibility in all verbal and written outputs.
• Act as a trusted partner to executive level senior leaders, HR, Legal, Risk and other specialist functions.
• Identify opportunities to improve WRI investigation practices, processes and outcomes.
• Contribute to shaping team capability and direction by coaching and bringing in external insights and best practice.
• Support a learning culture through knowledge sharing and personal development.

Senior Complex Investigator

Manager

• A blended role that combines direct case delivery with people leadership, case allocation, oversight and coaching.
• Ensure the team delivers clear, timely and evidence-based findings that enable fair, defensible and informed decision-making by hearing managers, escalating complexity, sensitivity or risk where appropriate.
• Personally lead selected end-to-end internal investigations into colleague conduct, grievance or related workplace concerns, applying sound judgement, independence and subject-matter expertise while maintaining a reduced personal caseload to allow for line management, case oversight and team delivery responsibilities.
• Provide day-to-day line management to Grade D investigators, setting clear expectations on quality, pace, independence, procedural fairness, colleague experience and adherence to investigation standards.
• Lead case allocation, prioritisation and progress management of the team’s investigation caseload, ensuring work is appropriately planned, risks are surfaced early and deadlines are actively managed.
• Balance capacity, skills, case complexity and colleague wellbeing across the team.
• Provide proportionate case oversight, technical guidance and constructive challenge on investigation planning, evidence gathering, analysis, and report writing.
• Support investigators to apply sound judgement in colleague conduct matters, including where cases become more complex, sensitive or ambiguous.
• Assure the quality and consistency of investigation outputs, including case records, and investigation reports.
• Ensure alignment with internal standards, Group policy, employment law, regulatory expectations and relevant industry practice, including strong working knowledge of Group policy and procedures, the ACAS Code, Equality Act expectations and relevant conduct risk considerations.
• Act as a trusted partner to case managers, hearing managers, and business stakeholders, communicating clearly and credibly on investigation progress, risks, standards and decision points while maintaining independence, objectivity and defensibility.
• Identify opportunities to improve WRI investigation practice, contribute to continuous improvement and support a learning culture through coaching, knowledge sharing and team development.

Investigations Team Manager

• The Leadership and Coaching Manager plays a pivotal role in building and sustaining Lloyds Banking Group’s leadership and coaching culture.
• The role combines the creation, delivery and ongoing program management of internal leadership and coaching solutions.
• Shape leadership growth through impactful coaching and development experiences.
• Managing coaching faculty by bringing expertise and experience in coaching practice and delivery.
• Own a strategic portfolio of coaching and leadership initiatives that deliver measurable results.
• Grow coaching capability by leading and evolving our internal and external coaching faculty.
• Manage coaching partnerships to ensure quality, value and alignment to business needs.
• Influence senior stakeholders and translate business challenges into development solutions.
• Drive innovation through AI-enabled coaching and emerging leadership practices.
• Lead and inspire teams to deliver high-quality solutions, build capability and achieve lasting impact.

Leadership and Coaching Manager

Infrastructure Engineer

• Provide support for complex environments to tight timescales
• Help drive the strategy and design across the mainframe development and test estate
• Work closely with key stakeholders, drive and deliver against the technology roadmap
• Enforce standardisation and assist with improvement initiatives in the team
• Work collaboratively across the wider Middleware teams to develop, promote, and implement process initiatives
• Ensure processes and procedures are strictly adhered to

Senior Infrastructure Specialist, zMQ

Account Manager

• Attend client meetings (virtually or in person), prepare agendas and briefing notes, follow up actions and communicate updates on sector insights, products, clients facilities, meetings and events
• Support the lending journey, help identify high-value clients and spot opportunities to deliver product solutions
• Use your understanding of financial accounts to support credit proposals, monitor and manage risk and contribute to financial analysis
• Assist with credit reviews, facility changes and onboarding, including preparing proposals and tender submissions
• Manage your diary and inbox, prioritise tasks and contribute to process improvements that benefit clients and colleagues
• Work with internal teams and product partners to deliver tailored solutions and stay informed on sector developments

Associate Relationship Manager – Mid Corporate

Executive Assistant

• Manage complex diaries, coordinate meetings, arrange travel.
• Build relationships internally and externally.
• Plan events, onboard new joiners.
• Manage expenses, POs, Workday processes.
• Anticipate needs and improve efficiency.

Personal Assistant – Corporate & Institutional Banking

Director

• Provide executive support at GEC-1 level to the Managing Director of BCB SME.
• Build positive relationships across Business and Commercial Banking and key partners throughout the Group.
• Prepare and coordinate high quality documents, slide decks, and materials for board meetings.
• Support the delivery of strategic projects and manage senior partner relationships across Finance, Risk, People and Governance teams.
• Respond to high priority business requests.
• Manage the day to day operations of the Managing Director's Office.
• Champion continuous improvement initiatives and support colleague engagement activities.

Executive Assistant to Managing Director

Attorney

• Delivers influential insight and gives proactive advice to senior stakeholders and the Legal or Secretariat community.
• Advises on a wide variety of Consumer Relationships and UKPB initiatives, including new and existing products and services.
• Supports transformation projects, assisting in the delivery of changes to products and services.
• Helps to shape and influence strategy in relation to legal, regulatory and industry change – specifically with reference to UKPB.
• Builds and maintains positive relationships with external stakeholders including industry peers; external lawyers and internal stakeholders across Legal & Secretariat.

Senior Lawyer – Consumer Relationships

Engineering Manager

• Targeted European Business Development
• Identify, prioritise and pursue bespoke partnership opportunities with European banks, other regulated financial institutions, selected PSPs or market infrastructure participants, and other parties interested in LBG’s technology
• Lead end‑to‑end business development from initial senior engagement through to deal structuring, working closely with internal product, technology, legal, risk and commercial teams
• Act as the commercial “front door” for payments technology the Group owns, has built, or has acquired
• Translate complex platform capabilities into clear value propositions for external institutions, focusing on outcomes such as speed to market and engagement enhancements for partner banks and their customers
• Work with internal stakeholders to shape propositions on a deal‑by‑deal basis
• Lead conversations with C‑suite and senior decision‑makers, operating as a strategic partner rather than product-led vendor

Senior Manager – Platform & Software Payments Business Development

Systems Engineer

• You will play a vital role in the People & Data Interfaces Squad within the People Experience and Platform unit, by developing and maintaining Power Apps tooling for HR processes, including organisational change and implementation.
• You will promote data products and provide actionable insights, ultimately contributing to optimised workforce management and strategic People initiatives.
• Accountabilities include: Build and enhance Power Platform solutions (Power Apps, Power Automate, Power BI and Dataverse).
• Deliver data-driven insights that improve HR decision-making.
• Automate and simplify processes to drive efficiency and better outcomes.
• Partner with stakeholders to identify opportunities and solve business challenges.
• Communicate complex data through clear storytelling and actionable recommendations.
• Champion data literacy, governance and continuous improvement across the organisation.
• Thrive in an Agile, collaborative environment, working with analysts, data scientists and business teams.

People Systems Power Apps Developer

• Supporting the day-to-day management of the BTR & SFR portfolio through strong organisation and coordination
• Maintaining accurate property records, documents, and data trackers
• Coordinating meetings (weekly, monthly and ad hoc), including scheduling, preparing materials, taking minutes, and tracking actions
• Supporting key meetings and forums, including: Weekly leasing and mobilisation meetings, Monthly portfolio performance meetings, Quarterly business reviews, Stakeholder and valuation calls
• Updating and maintaining key data trackers, including lettings, occupancy, renewals, arrears and payments
• Assisting in the preparation of reports, dashboards and presentation packs
• Raising purchase orders, processing invoices, and maintaining payment records
• Supporting weekly payment runs, including coding and data checks
• Assisting with tracking operational budgets and spend
• Maintaining lease records, tenancy information and key dates
• Supporting leasing activity and handling basic referencing queries
• Monitoring tenant activity such as renewals, re-lets and arrears
• Acting as a key contact for managing agents, contractors, and internal teams on operational matters
• Supporting coordination of repairs and maintenance activity
• Assisting with site inspections and ensuring records are maintained
• Maintaining compliance documentation and tracking key deadlines
• Supporting incident reporting (including BSA-related items) and audit activity

Property Manager – Multi Family Housing Portfolio

Financial Planning and Analysis

• Communicating the narrative of the business’s performance and assisting in projecting future business results through the planning process
• Delivering insightful, high-quality month-end reporting, ensuring robust controls, and serving as a specialist in management accounting
• Developing a broad network of contacts across Finance, with collaboration between teams being crucial to your success in this role
• Meeting individual and team objectives while investing in your personal development by improving your skills and capabilities

Finance Analyst, Consumer Lending

• Manage a portfolio of counterparties and provide insightful, high-quality analysis, advice and guidance in a specific area of credit risk.
• Prepare new business and annual credit reviews & present these submissions to sanctioning officials for approval.
• Lead credit due diligence calls with clients, shape deal structures and inform credit risk appetite.
• Support business partners in achieving their goals, whilst managing credit risk and protecting the bank from any losses.
• Collaborate within the Securitisation team, which forms part of the broader Financial Institutions (“FI”) Credit Risk team.

Credit Officer – Securitisation, Financial Institutions

Financial Crime

• Lead and manage day-to-day operations, ensuring delivery aligns to service standards and regulatory requirements
• Oversee complex teams across core operations, operational resilience, and control functions
• Drive performance across quality, cost and delivery measures
• Lead, motivate, coach and develop Team Managers and their teams
• Manage the operational delivery of change, acting as a key point of contact for implementation
• Plan and prioritise resources to meet current and future demand
• Manage budgets and financial performance in line with forecast targets
• Ensure operations meet AML and Financial Crime regulatory obligations
• Identify and mitigate operational risks, ensuring robust controls are in place
• Use MI and QA data to identify trends, capability gaps and improvement opportunities
• Build and maintain strong relationships across the business
• Support and deputise for the Head of Function in key decision-making forums
• Drive a culture of engagement, continuous improvement and customer focus
• Support end-to-end recruitment and development of team capability

Senior Team Manager, Financial Crime

• Assess manual and system-generated alerts using sound judgement
• Investigate SARs and determine appropriate course of action where required
• Manage investigations from initiation through to resolution, meeting SLAs
• Analyse customer activity and assess whether relationships should continue or be exited
• Document findings clearly to a ‘regulator-ready’ standard
• Apply a strong risk-based approach to decision making
• Identify and raise potential financial crime risks
• Deliver against quality and productivity targets
• Contribute to continuous improvement and team collaboration