Jellyfish

Account Executive

• Drive client success and ensure account profitability
• Serve as a strategic advisor, aligning Jellyfish solutions with client business objectives
• Ensure best-in-class, accurate, bespoke, and impactful client delivery
• Apply comprehensive knowledge of the client’s services, media, production, and creative processes
• Drive cross-team collaboration and integrated client-centric solutions
• Lead cross-functional responses and review outputs before client delivery
• Lead QBRs and support execution of client growth plans
• Implement client management best practices, timeline management, internal check-ins, and role clarity
• Optimize team resources, improve processes, resolve issues, and enhance profitability
• Achieve client growth targets and identify expansion opportunities
• Monitor industry trends and contribute to marketing and innovation efforts
• Mentor and support Senior Account Managers and Account Managers
• Manage client forecasts, invoicing, budget reconciliation, and financial reporting
• Strengthen client relationships through events, webinars, thought leadership, and case studies
• Provide strategic guidance and develop high-quality client briefs
• Anticipate client needs, solve problems, drive NPS scores and retention
• Identify and implement operational improvements
• Delegate effectively to build team confidence and capabilities
• Foster excellence, collaboration, and continuous improvement
• Support onboarding and development of new hires with structured training plans

Account Director, Mandarin Speaker

Performance Marketing

• Create impact within the Paid Media Capability as the day-to-day steward of paid search media for assigned brands
• Oversee campaign strategy, execution, and optimization
• Plan, build, and manage paid search campaigns across Google, Microsoft, and other key platforms
• Conduct keyword research, ad copy development, and campaign structuring aligned with business objectives
• Monitor pacing, budgets, and bids to meet delivery and performance goals
• Identify optimization opportunities through data analysis, search query insights, and A/B testing
• Manage and QA campaign implementation for accuracy and performance tracking integrity
• Analyze performance data to identify trends, opportunities, and actionable insights
• Develop reports with data visualization and strategic recommendations
• Support monthly billing, reconciliation, and campaign actualization
• Partner with internal teams and external vendors for seamless campaign execution
• Present campaign strategies, optimizations, and performance results to internal teams and clients
• Foster open communication, knowledge exchange, and shared accountability for results

Paid Search Executive

Artificial Intelligence

• Create high-quality content for globally recognized brands across static graphics, motion graphics, digital content, and social media.
• Support the delivery of adaptation and localized content for different markets.
• Collaborate with team members and creative teams to ensure work is delivered.
• Participate in project reviews to ensure creative work meets client expectations and follows the brief.
• Collaborate with Creative teams to agree on creative strategies and goals.
• Produce static and motion design assets for digital channels according to brand guidelines and specifications.
• Use AI tools such as Pencil Pro to improve design workflows and refine designs.
• Collaborate with project managers and creative teams to understand and accomplish briefs correctly.
• Ensure designs are compatible with social media and other digital platforms while maintaining brand consistency.
• Provide constructive feedback and revisions while staying aligned with client needs.
• Localize designs and adapt assets for different markets.
• Stay ahead of design trends and technological innovations.

AI Creative Designer

Content Manager

• Create breakthrough content for the client’s social channels, developing creative that elevates and innovates the brand voice
• Contribute to creative brainstorming, community management, short- and long-form social copywriting, and scriptwriting
• Support social coverage for live events and junket shoots
• Ensure content and ideas align with broader creative strategy
• Monitor new social trends and pitch and create innovative reactive content
• Work with project management to deliver work on time and within budget
• Work closely with the client to ensure briefs are clearly understood
• Create social media content with project managers, content managers, editors, and designers

Social Content Manager

SEO Marketing

• Determine what agentic delivery work should be automated, assisted, or remain human
• Build agentic delivery solutions hands-on across tool APIs, MCP servers, AI harnesses, and agentic operating systems
• Drive adoption of agentic workflows across the Jellyfish practice
• Prepare enterprise brands for agents that research, compare, and transact for customers
• Establish technical foundations including agent access and machine-readable commerce
• Help client teams adopt agentic ways of working
• Present and advocate for change at senior client level
• Define enterprise technical search standards across audits, migrations, roadmaps, and reporting
• Set quality and review standards for agentic and client-facing deliverables
• Develop technical approaches for brand retrieval, citation, and AI representation
• Lead entity, knowledge graph, and machine access strategies
• Assess infrastructure architecture, edge configuration, and crawler access
• Evaluate retrieval and citation behaviour across frontier model engines
• Measure agentic delivery capacity, throughput, and quality
• Build measurement frameworks connecting technical and AI visibility work to commercial outcomes
• Design testing that produces evidence rather than opinion
• Report honestly, including retiring ineffective automations

Senior SEO/GEO Manager

Manager

• Serve as primary platform owner for Target Roundel, managing campaign architecture, budget pacing, bid strategy, keyword and targeting strategy, and tentpole event planning
• Manage self-service Criteo activation across Lowe’s, Costco, and Best Buy, including cross-retailer budget allocation, campaign structure, and performance analysis
• Run platforms and workstreams end to end with limited day-to-day oversight
• Set priorities against account goals and maintain organization across campaigns, budgets, timelines, and client deliverables
• Lead client management activities including agenda-setting, status ownership, expectation management, risk flagging, and follow-through
• Present performance, insights, and recommendations to client stakeholders in weekly and monthly forums
• Own budget pacing, spend caps, flight dating, billing reconciliation, and discrepancy resolution
• Translate retailer-specific results into cross-retailer measurement, insights, and portfolio-level recommendations
• Build relationships with retailer partner teams to unlock betas, secure support, and resolve issues
• Document campaign structures, naming conventions, QA checklists, and optimization cadences
• Provide direction and quality control for offshore/execution support resources
• Contribute to annual and quarterly planning, product launch support plans, and test-and-learn roadmaps

Senior Retail Media Manager

Producer

• Lead high-budget, multi-market projects, ensuring adherence to timelines, financial targets, and quality standards.
• Collaborate with Client Management to align on client expectations, lead status updates, and ensure seamless project execution.
• Budget oversight and financial management – track financial health, manage POs, reconcile invoices, and flag commercial risks proactively.
• Partner with Resource Management to ensure appropriate talent casting and workload distribution across teams and external partners.
• Manage large-scale content production, ensuring deliverables are optimised for various digital, social, and paid media channels.
• Implement structured workflows and process efficiencies, leading improvements to best practices within Integrated Production.
• Problem-solve in real time, responding to production challenges with agility, strategic thinking, and solution-oriented leadership.
• Mentor and develop junior team members, providing guidance, constructive feedback, and professional development opportunities.
• Act as a trusted production partner to senior stakeholders, both internally and externally.
• Support and manage client escalations and scope discussions, ensuring alignment and transparent communication.

Senior Integrated Producer

Client Partner

• The Client Partner is a strategic business consultant and relationship leader responsible for driving the growth, transformation, and profitability of our most valuable client accounts.
• Instead of managing day-to-day operations, this role requires a visionary leader with a background in Strategy & Planning who can deeply immerse themselves in the client’s business model, industry landscape, competition, and target audiences.
• By translating strategic insights into high-impact business solutions, the Client Partner acts as a trusted advisor to senior client stakeholders, steering cross-functional teams to deliver best-in-class content, media, and technology solutions.
• On the commercial front, you will work hand-in-hand with the Managing Director and the Project Director to establish the core strategic and operational premises that govern our commercial proposals, ensuring our pitches and renewals are both disruptive and highly profitable.

• Create impact within our team and capability.
• Work on one of our fastest growing accounts focusing on entertainment social brand and title editorial work.
• Be one of three project leads, working with Client Management, Social Content Managers, and our Production team.
• Manage the briefing process, timelines, production workflows, and delivery for digital assets.
• Be committed to fostering professional growth with development and progression opportunities.
• Manage budgets, monitor scope changes, keep track of client Purchase Orders, and manage invoice needs while ensuring the financial health of projects.
• Your in-person attendance at the client offices once per week is mandatory.

Integrated Producer

Accounts Payable

• Manage outgoing transactions and forge relationships with Jellyfish's vendors and suppliers.
• Responsible for maintaining accurate records regarding payments to suppliers and processing payments from clients.
• Ensure all documentation from suppliers and creditors and expense employees are monitored, effectively processed and paid on time.
• Manage all data throughput in the department to ensure that it is managed and processed efficiently.
• Reconcile supplier statements and other balance sheet data monthly.
• Manage the Accounts Payable Inbox, including ServiceNow AP ticketing system.
• Build and maintain relationships with employees, vendors and clients.
• Support with weekly Cash Forecasting deliverables.
• Simplify and automate financial reporting processes.

Accounts Payable Associate

Director

• Support our growing Gen AI services by combining experience in media buying and practical ability to adapt and optimise effective assets.
• Use our Generative AI products, specifically Pencil Pro, to generate, publish, measure, and optimise every element of a campaign.
• Collaborate with a distributed team to support generating and optimising assets.

Performance Specialist Director

Program Manager

• Owning end-to-end operational delivery of the training and readiness programme across multiple, interdependent workstreams, setting priorities and ensuring delivery against them
• Leading onboarding and readiness experiences for programme participants, keeping them consistent, high quality, and scalable as the programme grows and changes
• Leading and facilitating cross-functional meetings, including global forums and steering-style discussions, and making sure they end in clear decisions and follow-through
• Presenting regular programme updates, insights, and risks to senior stakeholders and the Learning Director, translating day-to-day detail into a clear narrative
• Running training refresh cycles, managing the knock-on effects when processes, tools, or requirements change
• Owning quarterly content governance cycles, keeping materials accurate, compliant, and aligned to evolving business needs
• Managing intake, prioritisation, tracking, and delivery of training and readiness requests, and balancing competing priorities at scale
• Maintaining and improving operational trackers, governance logs, and programme documentation as the programme evolves
• Monitoring programme health metrics and turning them into insight, spotting trends in training completion, readiness, and risk areas
• Spotting programme risks early, assessing them, and escalating with clear context and a recommendation rather than just a flag
• Acting as the point of escalation for operational issues, driving them to resolution across teams and vendors
• Managing day-to-day relationships with vendor partners and holding them to quality and delivery standards
• Partnering with the Learning Director on continuous improvement work, including AI, automation, and process optimisation pilots.

Senior Learning Programme Manager

• Lead content-led SEO strategies and roadmaps aligned with client objectives, audience needs and commercial priorities.
• Act as a trusted senior contact for clients, turning complex search and content insight into clear recommendations, decisions and next steps.
• Set priorities across multiple content workstreams, providing constructive challenge and pushback when requests, timings or scope create delivery risk.
• Translate strategy into practical delivery plans, briefs and workflows, coordinating internal specialists, client teams, writers, freelancers and external partners.
• Lead content audits, keyword and topic research, competitor analysis, content-gap analysis and on-page optimisation.
• Shape editorial and e-commerce content programmes, including category and product landing pages, evergreen content, campaign content and localisation.
• Review and quality-assure briefs, copy and recommendations so outputs are accurate, useful, on-brand and optimised for search.
• Define content measurement frameworks and use performance data to improve priorities, recommendations and future activity.
• Work closely with technical SEO, digital PR, data, creative, media and client teams to make content SEO part of an integrated marketing approach.
• Apply AI-enabled workflows responsibly to research, briefing, optimisation and quality assurance, while maintaining strong editorial judgement.
• Stay current on UK search behaviour, Google developments, AI-led discovery and generative search, translating change into practical client action.
• Mentor managers and junior team members, raise delivery standards and contribute to the development of Jellyfish content SEO products and ways of working.

Senior SEO Content Manager

General

• Manage and improve retail media campaigns, inclusive of Sponsored Advertising and DSP activations across retail networks (primarily Amazon).
• Plan, activate and optimise paid campaigns across European markets.
• Ensure accurate and full delivery of client budgets.
• Support the creation of professional client-facing reports, highlighting clear and actionable performance insights.
• Work with clients through written, phone, and face-to-face communication.
• Stay informed about new tools, trends, and best practices.

Advertising Specialist

• You'll manage and be accountable for the daily operations of a portfolio of accounts (pacing, QA, implementing optimizations, reporting & insights, campaign set-up) and collaborate with other teams and clients.
• Demonstrate an understanding of our book of business as it relates to paid social strategy. Collaborate with our client Strategy and Media Planning team in leading media plans and roadmap development.
• You'll establish client relationships and provide valuable insights, optimisations, and testing opportunities.
• Take an active role in leading weekly team statuses, delegating tasks and deadlines to other team members, and contributing to internal leadership projects.
• Support team leadership to promote important process implementation.
• Keep ahead of industry trends. Work with the Paid Social Director in sharing best practices and new opportunities with the team.
• You will retain and grow client revenue to achieve company and team goals.
• Bring new ideas and solutions to clients
• Ensure account processes are upheld through rigorous QA and identify areas for improvement.
• Pursue opportunities to work and integrate social with broader planning efforts.
• You'll excel in coaching and retaining team members, developing their tactical and account management skills, including insight writing.
• Develop direct reports during 1:1s, providing regular feedback
• Be an escalation point to resolve team and account issues.
• Support the development and documentation of best practices for campaign management.