Jellyfish

Manager

• Act as the lead interpreter of search performance and visibility quality across both traditional and AI-led discovery experiences.
• Maintain a broad expertise across the evolving landscape of LLMs and generative engines, including Google Gemini, OpenAI GPT, Anthropic Claude, and other leading frontier models.
• Harmonize GEO initiatives with existing SEO workflows and priorities to ensure technical compatibility and strategic alignment.
• Apply advanced measurement frameworks to provide clarity on search performance signals and model sentiment.
• Lead the collaboration between account teams and engineers to ensure Jellyfish technology continues to solve for evolving client visibility challenges.
• Identify specific areas where agentic marketing practices and AI-powered workflows can support broader brand objectives.
• Help brands define a GEO testing roadmap using scientific measurement to validate specific tactics and model responses.
• Plan and manage the pragmatics of execution, ensuring the right tools and resources are deployed to meet strategic goals.
• Update and refine "best practice" guidelines for the agency and clients as the generative engine landscape evolves.

Senior GEO Manager

Performance Marketing

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Worldwide
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Paid Search Manager

Solutions Engineer

• Optimize campaign performance across programmatic platforms, striving to refine tactics for our clients.
• Resolve basic platform (CM/DV/SA) questions, including user access, creative approvals, and spend issues.
• Complete account build tasks (e.g., Advertiser creation, linking, floodlight/audience creation) for platform onboarding and implementation.
• Ability to complete scorecards and basic audits for GMP products
• Develop insights to inform our clients' strategies.
• Partner with Business Development to generate strategies for prospective clients.
• Interface with clients through written, phone, and in-person communication.
• Collaborate across our teams to create holistic advertiser solutions which span all areas of the digital spectrum.

AdTech Solutions Manager

SEO Marketing

• Define and own GEO & SEO strategies across key client accounts
• Act as the primary strategic consultant for clients, providing high-level GEO & SEO insights and driving measurable growth
• Own local advocacy and knowledge for GEO proprietary tech solutions
• Collaborate closely with Content, Digital PR, and Paid Media teams to ensure a fully integrated Earned Media strategy
• Own and evolve GEO & SEO measurement frameworks
• Maintain a forward-thinking approach, identifying and implementing emerging SEO innovations

SEO Director

Art Director

• Drive creative concepting for Gen AI campaigns and in-flight optimisation using Pencil Pro.
• Develop and deliver concepts for various video formats, including pre-roll and vertical video. These concepts should be generated with Pencil agents as part of a connected campaign design.
• Engage in practical art design and continuous asset optimization based on campaign performance.
• Utilize generative AI—specifically the Pencil Pro platform—to create and optimize assets based on real-time campaign performance.
• Generate assets for Google campaigns, including YouTube videos, display, and copy.
• Work in close collaboration with Jack Smyth to take briefs, generate concepts, and create storyboards for client approval.
• Ensure that projects are delivered to the utmost level of professionalism.
• Effectively communicate creative ideas and strategies to senior teams.
• Consistently produce amazing, original work.

Gen AI Art Director

Account Manager

• Be the primary account lead for a portfolio of GMP clients, managing relationships and ensuring platform adoption.
• Guide clients through onboarding, implementation, and best practices for maximizing GMP capabilities.
• Collaborate with cross-functional teams, including Sales, Technical Support, and Product, to deliver a seamless client experience.
• Educate clients on new features, tools, and strategies to enhance their digital marketing performance.
• Monitor account performance, troubleshoot issues, and proactively address client needs.
• Support renewal and expansion efforts by identifying growth opportunities and ensuring continued client engagement.

Account Manager – GMP

Customer Support

• Manage a queue of incoming support-related requests and work with your team to prioritize tasks.
• Respond to and action on issues, questions, and configuration needs from customers and internal members of the Success team, providing front-line support via email, support ticketing, and Zoom meetings.
• Working with internal stakeholders to assess, prioritize, and mitigate issues, who might look like customer success managers, engineers, or fellow team members.
• Attend virtual meetings with customers to analyze, troubleshoot, and diagnose problems.
• Maintain proactive, engaged ownership and awareness throughout your daily workflow.
• Keep customers informed of the status of their open support requests.
• Identify, report, and document patterns and feedback on incoming requests and questions, providing useful data to inform the broader Jellyfish organization.
• Assist in creating documentation and KB to better serve our internal and external customers.
• Develop and maintain a deep understanding of both the Jellyfish Platform and our customers' specific needs.
• Work with the team to improve internal processes and pursue side projects that increase efficiency.

Customer Support Specialist

Account Manager, GMP

• Optimize campaign performance across programmatic platforms, striving to refine tactics for our clients.
• Resolve basic platform (CM/DV/SA) questions, including user access, creative approvals, and spend issues.
• Complete account build tasks (e.g., Advertiser creation, linking, floodlight/audience creation) for platform onboarding and implementation.
• Develop insights to inform our clients' strategies.
• Partner with Business Development to generate strategies for prospective clients.
• Interface with clients through written, phone, and in-person communication.
• Collaborate across our teams to create holistic advertiser solutions which span all areas of the digital spectrum.

Sales Engineer

• Serve as a trusted technical advisor throughout the sales cycle, aligning our platform's value with each prospect’s needs.
• Comfortable communicating with leaders in product, finance, and engineering ranging from front-line manager to C-Level executive.
• Work closely with Account Executives to navigate complex sales cycles, delivering impactful product demonstrations and providing strategic recommendations.
• Assist in designing and executing proof of concepts to showcase how our platform can solve customer challenges.
• Partner with Product, Marketing, and Customer Success teams to ensure customer success and refine our sales approach.
• Develop a deep understanding of the software development lifecycle, the evolving AI CodeGen tool space, and our platform to better serve customers.

Director

• Be a passionate advocate and provocateur for brands, communications strategy, and modern marketing
• Act as a trusted advisor to senior clients, simplifying complex media and business challenges while identifying opportunities for growth
• Lead strategic discussions with senior stakeholders, ensuring media investment aligns with broader business and brand objectives
• Drive new business development and multi-market pitches in collaboration with Jellyfish Growth teams
• Lead integrated, multi-market communication strategies across paid, owned, and earned channels, ensuring cohesive and compelling narratives. Deliver strategic direction across full-funnel media ecosystems, including both digital and traditional channels (Linear TV, DRTV, National & Local media)
• Champion audience-first planning, leveraging data, insights, and tools (e.g., GWI, research, segmentation) to inform strategy
• Lead the adoption of innovative and technologically advanced solutions, including AI, genAI, MMM, and cloud-based measurement approaches
• Nurture senior client relationships, proactively identifying opportunities to drive commercial success
• Inspire new ideas and fresh strategic thinking across media, content, and creative
• Provide clear strategic direction to planning and activation teams, ensuring seamless integration across disciplines
• Partner with cross-functional teams (creative, data, tech, and insights) to deliver unified marketing solutions
• Mentor and develop teams, fostering a high-performance culture grounded in collaboration, innovation, and accountability
• Lead multi-market pitches for Paid Media in collaboration with Jellyfish Growth teams

Senior Director, Media Strategy

Implementation Specialist

• Meet with new customers to learn about their software development practices.
• Propose how to best integrate Jellyfish into customers’ processes. This may include persuading customers to implement recommended best practices.
• Project manage the implementation process, by designing an onboarding plan, executing product configurations and engaging other technical resources as needed.
• Consult with Account Executives and Sales Engineers about the work performed during the sales process to assess customer's priorities for implementation.
• Manage the customer experience throughout the onboarding process, with particular emphasis on customer communication, internal collaboration, and prompt and effective escalation.
• Conduct initial training for onboarding customers and work with CSMs on customers’ ongoing training plan.
• Working with our CSM’s, provide ongoing recommendations to customers on the implementation of new or complex configurations throughout the customer lifecycle.
• Stay up to date on Jellyfish features and releases, and communicate product changes to customers via training and enablement sessions.

Senior GEO Manager

Paid Search Manager

AdTech Solutions Manager

SEO Director

Gen AI Art Director

Account Manager – GMP

Customer Support Specialist

Account Manager – GMP

Account Manager, GMP

AdTech Solutions Manager

Account Manager – GMP

AdTech Solutions Manager

Sales Engineer

Senior Director, Media Strategy

Implementation Engineer