Jellyfish

Account Manager

• Be the primary account lead for a portfolio of GMP clients, managing relationships and ensuring platform adoption.
• Guide clients through onboarding, implementation, and best practices for maximizing GMP capabilities.
• Collaborate with cross-functional teams, including Sales, Technical Support, and Product, to deliver a seamless client experience.
• Educate clients on new features, tools, and strategies to enhance their digital marketing performance.
• Monitor account performance, troubleshoot issues, and proactively address client needs.
• Support renewal and expansion efforts by identifying growth opportunities and ensuring continued client engagement.

Account Manager – GMP

Account Manager, GMP

Solutions Engineer

• Optimize campaign performance across programmatic platforms, striving to refine tactics for our clients.
• Resolve basic platform (CM/DV/SA) questions, including user access, creative approvals, and spend issues.
• Complete account build tasks (e.g., Advertiser creation, linking, floodlight/audience creation) for platform onboarding and implementation.
• Ability to complete scorecards and basic audits for GMP products
• Develop insights to inform our clients' strategies.
• Partner with Business Development to generate strategies for prospective clients.
• Interface with clients through written, phone, and in-person communication.
• Collaborate across our teams to create holistic advertiser solutions which span all areas of the digital spectrum.

AdTech Solutions Manager

• Optimize campaign performance across programmatic platforms, striving to refine tactics for our clients.
• Resolve basic platform (CM/DV/SA) questions, including user access, creative approvals, and spend issues.
• Complete account build tasks (e.g., Advertiser creation, linking, floodlight/audience creation) for platform onboarding and implementation.
• Develop insights to inform our clients' strategies.
• Partner with Business Development to generate strategies for prospective clients.
• Interface with clients through written, phone, and in-person communication.
• Collaborate across our teams to create holistic advertiser solutions which span all areas of the digital spectrum.

Sales Engineer

• Serve as a trusted technical advisor throughout the sales cycle, aligning our platform's value with each prospect’s needs.
• Comfortable communicating with leaders in product, finance, and engineering ranging from front-line manager to C-Level executive.
• Work closely with Account Executives to navigate complex sales cycles, delivering impactful product demonstrations and providing strategic recommendations.
• Assist in designing and executing proof of concepts to showcase how our platform can solve customer challenges.
• Partner with Product, Marketing, and Customer Success teams to ensure customer success and refine our sales approach.
• Develop a deep understanding of the software development lifecycle, the evolving AI CodeGen tool space, and our platform to better serve customers.

Director

• Be a passionate advocate and provocateur for brands, communications strategy, and modern marketing
• Act as a trusted advisor to senior clients, simplifying complex media and business challenges while identifying opportunities for growth
• Lead strategic discussions with senior stakeholders, ensuring media investment aligns with broader business and brand objectives
• Drive new business development and multi-market pitches in collaboration with Jellyfish Growth teams
• Lead integrated, multi-market communication strategies across paid, owned, and earned channels, ensuring cohesive and compelling narratives. Deliver strategic direction across full-funnel media ecosystems, including both digital and traditional channels (Linear TV, DRTV, National & Local media)
• Champion audience-first planning, leveraging data, insights, and tools (e.g., GWI, research, segmentation) to inform strategy
• Lead the adoption of innovative and technologically advanced solutions, including AI, genAI, MMM, and cloud-based measurement approaches
• Nurture senior client relationships, proactively identifying opportunities to drive commercial success
• Inspire new ideas and fresh strategic thinking across media, content, and creative
• Provide clear strategic direction to planning and activation teams, ensuring seamless integration across disciplines
• Partner with cross-functional teams (creative, data, tech, and insights) to deliver unified marketing solutions
• Mentor and develop teams, fostering a high-performance culture grounded in collaboration, innovation, and accountability
• Lead multi-market pitches for Paid Media in collaboration with Jellyfish Growth teams

Senior Director, Media Strategy

Implementation Specialist

• Meet with new customers to learn about their software development practices.
• Propose how to best integrate Jellyfish into customers’ processes. This may include persuading customers to implement recommended best practices.
• Project manage the implementation process, by designing an onboarding plan, executing product configurations and engaging other technical resources as needed.
• Consult with Account Executives and Sales Engineers about the work performed during the sales process to assess customer's priorities for implementation.
• Manage the customer experience throughout the onboarding process, with particular emphasis on customer communication, internal collaboration, and prompt and effective escalation.
• Conduct initial training for onboarding customers and work with CSMs on customers’ ongoing training plan.
• Working with our CSM’s, provide ongoing recommendations to customers on the implementation of new or complex configurations throughout the customer lifecycle.
• Stay up to date on Jellyfish features and releases, and communicate product changes to customers via training and enablement sessions.

Implementation Engineer

Account Executive

• Responsible for strategically building/sourcing your own B2B pipeline by outbound targeting CTOs, VPs of Engineering, etc.
• Engage in both technical and business oriented conversations with Up-Market Customers.
• Manage a complex/technical deal cycle by performing product demonstrations.
• Provide analytics/insights through regular reporting, updates, and forecasts.
• Partner closely with Sales Engineering/Customer Success teams.
• Maintain strong relationships with customers post-sale.

Full-stack Engineer

• Design, plan and implement key features as part of a highly effective agile team
• Rapidly deliver value for our customers by pushing features to our AWS-hosted SaaS environment daily, with automated CI/CD pipelines
• Provide technical and product expertise within your team and across the organization
• Communicate effectively about project status and technical issues
• Participate in your team’s agile process and work to continually improve your team’s capabilities
• Provide support for production operations of the Jellyfish product
• Actively participate in a culture supportive of growth and inclusion on your team

Full Stack Engineer

Data Analyst

• Guide Analytics team in Korea to deliver exceptional analytics services.
• Connect technical data work with clients' business goals.
• Act as key advisor for client projects, helping them use data better.
• Mentor and train local team of junior analysts.
• Support senior leadership team with sales proposals ensuring quality of analytics delivery.
• Create long-term measurement plans, run client workshops, and test programs (A/B testing).
• Responsible for quality control of your junior team members' work.
• Actively look for ways to automate processes and improve delivery efficiency.

Analytics Manager

Technical Project Manager

• Support planning, coordination, and delivery of platform initiatives across multiple concurrent workstreams
• Translate strategic initiatives into structured delivery plans, milestones, and actionable tasks
• Manage and balance BAU activities, incidents, and project delivery to maintain a consistent delivery flow
• Prioritise competing demands (BAU vs projects) and support roadmap sequencing based on capacity and dependencies
• Act as a key liaison between technical teams and business stakeholders, ensuring clear communication and alignment
• Provide visibility on progress, risks, and delivery status through structured reporting and governance processes
• Support backlog management, sprint planning, and adoption of Agile/Kanban delivery practices
• Collaborate with architects and technical leads to align delivery with architecture, security, and integration standards
• Identify dependencies, risks, and misalignments early, driving resolution through structured decision-making
• Drive continuous improvement of delivery processes, tooling, and governance to enable scalable, efficient operations

Performance Marketing

• You'll manage paid digital media campaigns on several social networks platforms—Meta (Facebook, Instagram, WhatsApp & Threads), LinkedIn, TikTok, Pinterest, Reddit and be accountable for the daily operations of a portfolio of accounts (pacing, QA, implementing optimizations, reporting & insights, campaign set-up) and collaborate with other teams and clients.
• Demonstrate an understanding of our book of business as it relates to paid social strategy. Collaborate with our client Strategy and Media Planning team in leading media plans and roadmap development.
• You'll establish client relationships and provide valuable insights, optimisations, and testing opportunities.
• Take an active role in leading weekly team statuses, delegating tasks and deadlines to other team members, and contributing to internal leadership projects.
• Support team leadership to promote important process implementation.
• Keep ahead of industry trends. Work with the Paid Social Director in sharing best practices and new opportunities with the team.
• You will retain and grow client revenue to achieve company and team goals.
• Bring new ideas and solutions to clients
• Ensure account processes are upheld through rigorous QA and identify areas for improvement.
• Pursue opportunities to work and integrate social with broader planning efforts.
• You'll excel in coaching and retaining team members, developing their tactical and account management skills, including insight writing.
• Develop direct reports during 1:1s, providing regular feedback
• Be an escalation point to resolve team and account issues.
• Support the development and documentation of best practices for campaign management.

Paid Social Manager

SEO Marketing

• Accomplish SEO tasks as assigned, including keyword research, metadata updates, internal linking audits, and backlink analysis.
• Support technical SEO checks, such as reviewing crawl errors and indexing issues under senior guidance.
• Support the team with competitor research and SERP analysis to identify opportunities.
• Maintain accurate and up-to-date SEO tracking in task management platforms.
• Collect and organize SEO performance data using tools like Google Search Console, Google Analytics, and Ahrefs.
• Help prepare weekly and monthly reports on rankings, traffic, and SEO performance.
• Conduct basic data analysis to support recommendations from senior team members.
• Flag performance trends or anomalies for further investigation.
• Deliver clear, professional internal messages with task updates and main context.

SEO Specialist

Administrative Assistant

• Reporting to our Regional Director, you will play a key role in maintaining a welcoming, efficient, and safe office environment.
• Ensure smooth daily operations, support effective communication across the organisation, and contribute to a positive workplace culture.
• Interact with a diverse range of employees, clients, vendors, and visitors, helping to create a professional and organised experience for everyone who comes through our doors.
• Manage the daily running of the reception, welcoming visitors, handling calls and mail, and ensuring smooth office operations.
• Ensure the office remains safe, secure, and well-organised by overseeing health and safety compliance, including first aid, fire safety, and the regular maintenance of safety equipment.
• Plan and organise internal and external events, team socials, client meetings, and company-wide communications, taking care of scheduling and logistics.
• Support onboarding and offboarding processes, collaborating with HR and IT to ensure our employees have the equipment, technology, and workspace they need.
• Build and maintain strong relationships with external service providers and vendors, including cleaning, security, maintenance, and building management.
• Manage meeting room bookings and office space to avoid scheduling conflicts.
• Oversee office supplies, stationery, refreshments, and groceries, keeping track of stock levels and expenses.
• Coordinate travel and accommodation arrangements when required.

Account Manager – GMP

Account Manager, GMP

AdTech Solutions Manager

Account Manager – GMP

AdTech Solutions Manager

Sales Engineer

Senior Director, Media Strategy

Implementation Engineer

Account Executive

Full Stack Engineer

Analytics Manager

Technical Project Manager

Paid Social Manager

SEO Specialist

Office Manager