Jellyfish

Backend Engineer

• Develop and improve upon data ingestion from external sources (e.g. Jira/Git) into Jellyfish
• Implement observability and metrics tooling
• Develop internal tools to enable teams to better support our customers
• Handle customer escalations related to data ingestion
• Design, plan and implement key features as part of a highly effective agile team
• Provide technical expertise within your team and across the organization
• Communicate effectively about project status, technical issues
• Participate in your team’s agile process and work to continually improve your team’s capabilities
• Provide support for production operations of the Jellyfish product
• Actively participate in a culture supportive of growth and inclusion on your team

Backend Software Engineer

Analyst

• Desarrollo de estrategias de membresías centrada en la adquisición y renovación.
• Desarrollo y alineación de COES (medios, digital, trade, customer Knowledge, TAB) acciones para las campañas y eventos omnicanal.
• Analizar herramientas de salud de marca y proponer planes de acción.
• Definir acciones para incrementar la base de socios a nivel nacional y regional.
• Liberar brief, campañas, eventos, temporalidades basado en el PCA y propuestas de membresías.
• Filmar y/o animar campañas, desarrollar y validar propuesta de arte (MG), líneas para media off/on, seguimiento a la post producción de campañas.
• Definir y gestionar la estrategia de comunicación de relacionamiento a campañas PCA con agencia.
• Alinear y administrar la estrategia de comunicación en todos los puntos de contacto omnicanal.
• Coordinar time table de juntas de IMC.
• Realizar presupuesto anual y mensualizado.
• Seguimiento y optimización de gastos con COEs.

Analista de Membresías Digitales

Financial Planning and Analysis

• Own end-to-end responsibility for revenue recognition across a portfolio of clients and services.
• Deliver accurate, timely reporting of client revenue, forecasts, and profitability.
• Manage client financials including forecasting, receivables, and working capital hygiene.
• Support monthly close activities, including revenue and net revenue reconciliations.
• Ensure all costs of sales are accurately recorded, reconciling with Accounts Payable as needed.
• Partner with Accounts Receivable to maintain accurate billing, revenue, and contract alignment.
• Maintain ownership of client P&Ls, including profitability and account staffing visibility.
• Manage financial hygiene across assigned client accounts, including WIP, AR, and deferred/accrued income.
• Act as the primary commercial point of contact for assigned clients (by Parent Account).
• Support client project setup, including contract review and financial documentation.
• Participate in weekly or bi-weekly meetings with Client Management and Project Management to review:
• New and open opportunities/pipeline
• Active projects, delivery status, project reconciliations
• Forecasts, provisions, and actuals
• Review client fee proposals and assist with billing and fee structures.
• Support production kick-off meetings to ensure client funding and supplier payments are aligned.
• Approve projects in Salesforce in line with contractual and commercial details.
• Work with FP&A to support reporting of client revenue and net revenue on a monthly basis.
• Provide ad-hoc financial analysis, reports, and insights for business leads and the wider finance function.

Commercial Finance Analyst

People Operations

• Be the primary point of contact for HR operational queries, managing ticketing requests and resolving employee and manager questions related to People processes, payroll and benefits.
• Lead initiatives focused on process automation and efficiency. Contribute to our 2026 People roadmap by designing practical and cost-effective solutions that simplify and streamline workflows.
• Facilitate a smooth onboarding process and manage offboarding procedures to ensure compliance and a positive employee experience throughout the full lifecycle.
• Administer employment agreements, contract amendments and terminations in collaboration with internal teams and Finance, overseeing right to work checks and re-verifications, and keeping all documentation up to date.
• Collaborate with payroll partners to verify and confirm monthly data, guarantee timely reflection of changes such as promotions, salary adjustments, job title and reporting line updates, and resolve any discrepancies.
• Support compliance and reporting initiatives, including audits, statutory requirements and employee data reviews, making sure all processes align with local labour laws and internal policies while maintaining reliable data for analytics and decision-making.

Senior People Operations Specialist

Designer

• Focus on a single client within our wide-ranging portfolio - a leading social and tech disruptor who specializes in streaming content.
• Create beautiful static designs, motion concepts, or cut down footage.
• Show impeccable taste, a love for typography, and a motion-forward mindset in your portfolio.
• Work within templates while knowing when and how to creatively break them within the design system.
• Collaborate with a team of creatives in a hybrid work environment.

Account Manager

• Managing client relationships, serving as the primary point of contact for Enterprise clients or as the client lead for Scale accounts.
• Driving account growth by identifying opportunities for new products, services, or initiatives, and aligning Jellyfish's solutions with client business objectives.
• Ensuring operational excellence through effective project management, timely deliverables, and maintaining client health metrics.
• Mentoring junior team members and contributing to the development of best-in-class client management practices.
• Collaborating with cross-functional teams to ensure seamless project execution and fostering a culture of innovation.
• Maintaining accurate client data in Salesforce and producing well-articulated briefs aligned with client goals.
• Staying current with industry trends and acting as a trusted advisor to clients, promoting Jellyfish as a forward-thinking partner.

Senior Account Manager, Mandarin Speaker

Product Manager

• Spearhead research into Jellyfish’s competitive and partner ecosystem, with a sharp lens on the influence of AI-driven companies.
• Map Jellyfish’s ecosystem of competitors, partners, and adjacent tools.
• Track how AI technologies and startups are reshaping customer expectations and workflows.
• Identify gaps, opportunities, and threats in the engineering management space.
• Conduct deep research into competitive product offerings, messaging, pricing, and positioning.
• Provide executive-ready deliverables (briefings, battlecards, trend analyses).
• Partner closely with senior leaders across Product, Engineering, and GTM.
• Help shape product direction by ensuring strategy is grounded in market realities.
• Influence decision-making with crisp, data-backed recommendations.
• Leverage your technical background to understand complex engineering and AI-driven products.

Data Analyst

• Facilitate data-informed decision-making across the organization
• Partner with leaders at all levels to understand important business problems, then own the full lifecycle of data-driven solutions: analysis, metric definitions, transformation pipelines in dbt, experimentation, measurement, and data story-telling
• Collaborate with Product, Research, Customer Success, and Rev Ops to provide data products allow them to better measure the impact of their work and find new opportunities
• Work with data engineers on our team to help build our new Lake House in Databricks and document vital context about our data that can be used by both stakeholders and AI tools
• Increase your impact by continuously learning and evolving your workflows as AI technology matures. Form opinions that help Jellyfish support its customers in their AI journeys.
• Enable your stakeholders to have a bigger impact through the use of AI in their own analytics workflows. As necessary, build the data tools they need, be their expert-in-the-loop, or influence them to adopt new workflows.
• Be a leader in data best practices across the Research team and Jellyfish; mentor other team members to help in their growth

Staff Data Analyst

• Lead an engineering team responsible for supporting our development, staging, and production infrastructure and expanding its capabilities.
• Support other teams with observability, technical enablement, and incident support.
• Directly manage engineers on your team and may matrix-manage other engineers in the organization as needed.
• Partner with other EMs, team leads, and product managers to identify the highest impact opportunities and align your team's efforts to overall company strategy
• Provide a voice in technical decision making through architecture, design, code review, etc.
• Drive continuous improvement in your team’s process, delivery, and quality
• Work with other engineering leaders
• Actively promote a culture supportive of growth and inclusion

Manager, Software Engineering – Backend

Sales Engineer

• Own the Technical Win – Partner with Strategic and Enterprise Account Executives to lead technical discovery, tailor high-impact demos, and design proof of concepts that showcase the value of Jellyfish to CTOs, VPs of Engineering, and other senior leaders.
• Drive Strategic Engagements – Translate business pain into technical solutions, leading executive-level conversations that connect R&D operations to business outcomes.
• Mentor and Elevate – Share best practices and coach peers across Sales Engineering and GTM to continuously raise the bar on execution and effectiveness.
• Build and Refine the Playbook – Help define scalable pre-sales processes, improve demo environments, and develop assets that make it easier for the team to win consistently.
• Close the Feedback Loop – Collaborate closely with Product and Engineering to represent the voice of the customer and influence the roadmap with insights from the field.

Senior Sales Engineer

Implementation Specialist

• Partner with Customer Success Managers to onboard new customers and map Jellyfish to their software engineering practices
• Meet with new customers to learn about their software development practices
• Propose integrations and recommend best practices to align Jellyfish with customer processes
• Project-manage implementation: design onboarding plans, execute product configurations, and engage technical resources as needed
• Consult with Account Executives and Sales Engineers about sales-stage work to assess customer implementation priorities
• Manage the customer experience during onboarding with emphasis on communication, internal collaboration, and escalation
• Conduct initial training for onboarding customers and collaborate with CSMs on ongoing training plans
• Provide ongoing recommendations and complex configuration support throughout the customer lifecycle
• Stay up to date on Jellyfish features and releases and communicate product changes via training and enablement sessions
• Occasionally travel as required

Implementation Engineer

Ecommerce

• Reporting to the Senior Retail Media Director, as a Retail Media Director, you will be an important contributor in leading media strategy and team development.
• Management and growth of a portfolio of accounts, driving business conversations with clients, and developing successful Retail Media strategies through cross-disciplinary collaboration.
• Tell stories from data, function in a team-focused environment, and exemplify Jellyfish's core values (be accountable, be positive, be passionate, be the solution).
• Oversee a portfolio of accounts, ensuring client satisfaction and business growth
• Build strong client relationships and understand their business goals
• Create and deliver large-scale, data-driven strategies for clients
• Project manage initiatives within the media plan
• Create professional client-facing documents highlighting clear and actionable performance insights
• Collaborate with Business Development to create innovative strategies for prospective clients
• Align with leaders across the business to create best practices, develop processes, and promote knowledge-sharing
• Mentor and educate junior staff to enhance platform expertise, client performance, and individual's ongoing personal development

Ecommerce Director, Retail Media

• Product and Technical Expertise: Serve as the go-to technical expert throughout the sales cycle, focusing on Mid-Market accounts. Demonstrate how our platform aligns with each prospect’s needs and R&D processes.
• Support and Collaboration: Work closely with Senior Sales Engineers and Account Executives to navigate deal cycles, from initial discovery to closing. Ensure a smooth handoff to Customer Success for ongoing customer satisfaction.
• Conduct Demos and Proof of Concepts: Deliver compelling product demonstrations and execute proof of concepts tailored to Mid-Market prospects, helping them achieve their goals and overcome objections.
• Market Insight: Develop an understanding of Mid-Market R&D processes, tools, and competitors, providing valuable feedback to Product Management and Marketing.
• Process Improvement: Participate in refining and improving our sales engineering processes, ensuring they are effective and scalable as we grow.
• Cross-Functional Collaboration: Work with Sales, Marketing, and Customer Success teams to create resources that support prospects, customers, and internal stakeholders.

Sales Engineer II

Manager

• Optimize campaign performance across programmatic platforms, striving to refine tactics for our clients.
• Develop insights to inform our client's strategies.
• Partner with Business Development to develop strategies for prospective clients.
• Interface with clients through written, phone, and in person communication.
• Collaborate across our teams to create holistic advertiser solutions which span all areas of the digital spectrum.
• Interpret attribution modeling and 3rd party analytics data.
• Engage deal economics, media allocation, and advertiser investment decisions.
• Mentor and educate more junior staff as the business expands.