Technician

• Provide on-site support to Hobart Service customers
• Installation and/or service of commercial food equipment
• Maintain, diagnose, and repair mechanical commercial food equipment
• Interpret and follow schematic diagrams
• Complete preventative maintenance on mechanical and electrical commercial food equipment
• Implement and support standard operating procedures outlined in Hobart Service safety manuals and programs
• Maintain current organization, industry, and equipment knowledge

Service Technician II

Mechanical Engineer

• Perform structural design and analysis of engineered wood components.
• Apply sound engineering judgment to develop safe, efficient solutions for standard and moderately complex design scenarios.
• Review and refine work completed by designers and technicians to ensure accuracy, completeness, and code compliance.
• Collaborate with senior engineers to resolve complex design challenges.

Structural Design Engineer

Account Manager

• Establish and maintain strong relationships with key accounts, understanding their needs, and providing solutions to maximize customer satisfaction
• Develop and implement a robust plan to achieve significant growth within the Adhesives related industries
• Tactical and operational planning with the Segment Manager to determine primary objectives within accounts
• Align with distributor network to promote significant growth in region through identifying opportunities at major accounts
• Develop and report accurate sales forecasts by account and product line and understand changes in demand
• Identify and resolve customer pain points and offer solutions
• Collaborate with product management and development to identify new product requirements and aid in the development and launch of new products within our Innovation Framework
• Demonstrate strong Sales Excellence including disciplined competency in the understanding and utilization of Sales Force CRM
• Collaborate with Channel management to support accounts and channel partners to grow the wider business
• Participate in market/channel projects as required to support the overall business strategy
• Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service
• Promote, support, and adhere to all safety and quality related policies and procedures

Key Account Manager – Specialty Adhesives

Manager

• Provide support and leadership to the branch and to individual service technicians
• Provide coaching and training on commercial food equipment, procedures, and techniques as well as customer facing skillsets
• Support and enforce all company policies and guidelines required by Hobart Service
• Assist the District/Branch Manager in the adherence and tracking of these policies
• Accountable for assisting in leading and directing their assigned branch operations
• Work closely and collaborate with other Branch operation personnel (Dispatch, Parts, Administration) to achieve the highest level of Customer Satisfaction

Service Manager

Account Executive

• Drive growth by identifying, validating, and commercializing new opportunities across Drywall, HVAC, and MEP construction segments.
• Achieve territory sales and profitability goals by expanding existing accounts and developing new business opportunities.
• Build and maintain strong relationships with distributors, contractors, end users, and industry stakeholders.
• Conduct jobsite visits, product demonstrations, training sessions, and troubleshooting support to drive customer success.
• Serve as the voice of the customer by providing market insights, competitive intelligence, and feedback to support innovation and product development.
• Develop and execute territory, account, and market penetration plans using data-driven analysis and the 80/20 principle.
• Generate new business through prospecting, lead development, cold outreach, and targeted growth strategies.
• Collaborate with cross-functional teams and industry partners to resolve customer issues, support initiatives, strengthen brand presence, and drive business results.

Construction Sales Representative

Sales

• Own and manage all end users in your territory, including the top 80 accounts.
• Build and maintain strong relationships with distributor reps and outside sales teams, aligning with KPIs.
• Conduct Quarterly Business Reviews (QBRs) and structured account planning to defend base business and grow share.
• Develop and maintain a healthy sales pipeline using CRM systems, collaborating with technical resources and specialized sales teams to convert new opportunities.
• Promote full portfolio solutions, including multi-brand offerings and new product launches, using a solution-based selling approach.
• Lead territory planning and account strategy, balancing offensive growth with defensive retention effort.
• Drive disciplined execution, hold teams and channel partners accountable, and generate measurable ROI from sales and training activities.

Industrial Sales Manager

• Contribute to creating and delivering training strategies for distributor teams, including role‑based multi‑year roadmaps and coordinated sessions at Customer Experience Centers (CEC) and training facilities.
• Integrate selling skills into product certification programs to boost distributor capability and confidence.
• Improve inventory performance by optimizing product placement, consolidating vendors, expanding merchandising opportunities, and elevating key metrics including turnover, GMROI, dead‑stock reduction, and fill rate.
• Lead strategic engagement plans for top distributors, including Quarterly Business Reviews (QBRs), annual feedback cycles, and relationship building across leadership, middle management, and front-line teams.
• Leverage promotions, contests, and marketing funds to increase distributor focus and drive execution.
• Track and analyze performance data to inform decisions, optimize distributor effectiveness, and strengthen distributor relationships.

Channel Sales Manager

• Design, develop, administer, and maintain internal training and qualification programs for Level I and Level II personnel across all U.S. sites.
• Achieve and maintain approval as an examiner, instructor, and auditor in accordance with NAS 410 requirements.
• Actively contributes expertise by communicating technical knowledge internally and externally, positioning NSI as a trusted industry leader.
• Develop DR & CT inspection techniques and execute system applications in support of NSI sales and customer needs.
• Generate accurate, professional inspection data from testing and applications work.
• Prepare and deliver clear, well-structured written and verbal technical presentations for internal teams and external customers.
• Partner with Sales to support technical qualification efforts, customer discussions, exhibitions, trade shows, and conferences.
• Work directly with customers to perform demonstrations and develop DR & CT inspection techniques tailored to their applications.
• Maintain NAS 410 Level 3 certification.
• Create, review, and update NSI procedures and work instructions to ensure alignment with customer requirements and industry standards.
• Participate in Imaging Group brainstorming sessions to support product innovation and advanced technique development.
• Provide support and collaboration to the Responsible Level III as needed.
• Monitor industry standards and notify other NSI Level III personnel of changes that may impact compliance.
• Assist with testing and evaluation of new supplier products, including X ray tubes, detectors, and software.
• Travel up to 15% to customer sites, company locations, trade shows, or industry events.

Digital Radiography/Computed Tomography Level 3 Technician

Human Resources

• Partner with the VP of Sales and RSS Leadership Team to develop and execute people strategies that support business objectives, growth plans and organizational priorities.
• Identify organizational implications of business strategies and develop plans that strengthen capability, effectiveness and execution.
• Drive a strong culture of talent management and leadership development to strengthen organizational capability and future leadership readiness.
• Lead talent reviews, succession planning and workforce planning processes to ensure readiness for current and future business needs.
• Optimize organizational structure, team effectiveness and workforce alignment to support business objectives and organizational growth.
• Lead employee engagement efforts and help shape a positive employee experience across a largely remote organization.

Human Resources Director

Business Development Rep

• Expand the ITW Bonding & Encapsulation business in the Transportation and General Industrial market
• Define and execute the strategic plan for the current and target key accounts with support from the Segment Manager and Sales Director
• Develop relationships and drive specifications with prospective owners, distributors, engineers, purchasing and other decision makers in the Industrial market
• Review and negotiate with new customers ensuring alignment with company policies
• Maintain current competitor/market information to support strategic planning and business development

Business Development Manager – Specialty Adhesives

• Drive performance across top distributor partners by leveraging teamwork as a differentiator
• Create and deliver training strategies for distributor teams
• Integrate selling skills into product certification programs
• Improve inventory performance by optimizing product placement
• Lead strategic engagement plans for top distributors
• Track and analyze performance data to inform decisions

• Drive automation sales growth and brand preference by collaborating with customers, distributors, and internal teams.
• Develop impactful presentations and product demos to showcase solution value.
• Provide expertise in robotic welding applications and automated welding systems.
• Support customers and integrators with system setup, parameter selection, process optimization, and troubleshooting.
• Deliver training, demonstrations, and ongoing technical support to end users, OEMs, and distribution partners.

Welding Automation Sales Specialist

• Identify new business/product development potential that can drive growth and profitability for ITW Formex
• Specify market requirements for current and future products by conducting market research supported by ongoing visits to customers and non-customers
• Develop and implement a go-to-market plan, working with all departments to execute
• Analyze potential and existing markets to identify business opportunities
• Coordinate customer requirements to the Formex US/Formex Shanghai engineering team for quick turnaround on solutions to customers
• Assist the relevant management in resourcing, budgeting, and problem solving activities of ITW Formex and other activities that will help to increase the recognition of ITW Formex products
• Provide regular updates on market competition and analysis to management and relative departments
• Develop short-term and long-range plans for increased penetration and sales within market segment
• Submit monthly status reports by product line on key activities for increased sales
• Work with OEM, ODM and CM on fabricator opportunities and solutions
• Grow revenue base

Business Development Manager

• Establish and maintain strong relationships with key accounts, understanding their needs, and providing solutions to maximize customer satisfaction
• Develop and implement a robust plan to achieve significant growth within the MRO Segment
• Tactical and operational planning with the Segment Manager to determine primary objectives within accounts
• Align with distributor network to promote significant growth in region through identifying opportunities at major accounts
• Develop and report accurate sales forecasts by account and product line and understand changes in demand
• Identify and resolve customer pain points and offer solutions
• Collaborate with product management and development to identify new product requirements and aid in the development and launch of new products within our Innovation Framework
• Demonstrate strong Sales Excellence including a disciplined competency in the understanding and utilization of Sales Force CRM
• Participate in market/channel projects as required to support the overall business strategy
• Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service
• Promote, support, and adhere to all safety and quality related policies and procedures

Channel Partner Manager – MRO

Field Engineer

• Install, maintain, troubleshoot, and repair industrial X-ray equipment
• Diagnose and service electrical and electronic controls, PCs, PLCs, and motion control systems
• Provide on-site technical support and training to customers
• Ensure equipment performance, reliability, and customer satisfaction
• Represent NSI with professionalism and technical excellence at customer facilities

Service Technician II

Structural Design Engineer

Key Account Manager – Specialty Adhesives

Service Manager

Construction Sales Representative

Industrial Sales Manager

Channel Sales Manager

Digital Radiography/Computed Tomography Level 3 Technician

Human Resources Director

Business Development Manager – Specialty Adhesives

Channel Sales Manager

Welding Automation Sales Specialist

Business Development Manager

Channel Partner Manager – MRO

Field Service Technician – Industrial X-Ray Systems