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ITW

Key Account Manager – Specialty Adhesives

ITW

Key Account Manager driving sales growth in the Adhesives market. Collaborating with key customers and stakeholders in a remote role based in Mexico.

Posted 7/9/2026full-timeRemote • 🇲🇽 MexicoMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Establish and maintain strong relationships with key accounts, understanding their needs, and providing solutions to maximize customer satisfaction
  • Develop and implement a robust plan to achieve significant growth within the Adhesives related industries
  • Tactical and operational planning with the Segment Manager to determine primary objectives within accounts
  • Align with distributor network to promote significant growth in region through identifying opportunities at major accounts
  • Develop and report accurate sales forecasts by account and product line and understand changes in demand
  • Identify and resolve customer pain points and offer solutions
  • Collaborate with product management and development to identify new product requirements and aid in the development and launch of new products within our Innovation Framework
  • Demonstrate strong Sales Excellence including disciplined competency in the understanding and utilization of Sales Force CRM
  • Collaborate with Channel management to support accounts and channel partners to grow the wider business
  • Participate in market/channel projects as required to support the overall business strategy
  • Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service
  • Promote, support, and adhere to all safety and quality related policies and procedures

Requirements

What you’ll need
  • Bilingual in English and Spanish required
  • 5+ years of industrial B2B sales experience or Key Account Management experience required
  • Experience selling technical or engineered products, such as adhesives, specialty chemicals, polymers, coatings, or related industrial solutions
  • Prior experience selling to Original Equipment Manufacturers (OEMs) with a proven growth record, preferably within the Automotive, Electronics, and General Industrial markets
  • Bachelor’s degree in Business, Engineering or science-related discipline or equivalent experience
  • Strong business acumen, strategic account planning skills, executive presence, and demonstrated ability to clearly communicate technical concepts and solutions to audiences with diverse levels of understanding
  • Familiarity with Sales Processes and CRM - specifically Sales Force
  • Proficiency in MS Office Suite
  • Must have a Valid Driver’s License and the ability to travel 60%-70%

Benefits

Comp & perks
  • Growth and development opportunities
  • Flexibility within the framework

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Sales ForecastingStrategic Account PlanningCustomer Pain Point ResolutionMarket AnalysisProduct Development Collaboration
Soft Skills
Strong CommunicationCustomer Service OrientationExecutive PresenceInterpersonal Skills
Certifications
Valid Driver’s License