Channel Partner Manager – MRO

ITW

Channel Partner Manager responsible for developing MRO growth strategy at ITW Performance Polymers. Managing key accounts, maximizing customer satisfaction, and collaborating with product management.

Posted 6/19/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $130,000 per yearWebsite

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Establish and maintain strong relationships with key accounts, understanding their needs, and providing solutions to maximize customer satisfaction
Develop and implement a robust plan to achieve significant growth within the MRO Segment
Tactical and operational planning with the Segment Manager to determine primary objectives within accounts
Align with distributor network to promote significant growth in region through identifying opportunities at major accounts
Develop and report accurate sales forecasts by account and product line and understand changes in demand
Identify and resolve customer pain points and offer solutions
Collaborate with product management and development to identify new product requirements and aid in the development and launch of new products within our Innovation Framework
Demonstrate strong Sales Excellence including a disciplined competency in the understanding and utilization of Sales Force CRM
Participate in market/channel projects as required to support the overall business strategy
Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service
Promote, support, and adhere to all safety and quality related policies and procedures

Requirements

What you’ll need

Bachelor’s degree in Business, Engineering or a science-related discipline or equivalent experience
3+ years of sales experience within the manufacturing/assembly industry is required
Prior experience selling to Original Equipment Manufacturers (OEMs) with a proven growth record
Familiarity with Sales Processes and CRM - specifically Sales Force
Proficiency in MS Office Suite
Must have a Valid Driver’s License and the ability to travel 60%

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales experiencesales forecastingcustomer solutionstactical planningoperational planningproduct developmentmarket analysisOEM salesCRM proficiencyMS Office Suite

Soft Skills

relationship buildingcustomer satisfactioncommunicationcollaborationproblem solvingtactfulnesscourtesysales excellenceorganizational skillsstrategic thinking

Certifications

Bachelor’s degreeValid Driver’s License