Iron Mountain

Architect

• Lead Technical Solution Design: Serve as a trusted design partner to customers by qualifying requirements and developing low-level technical designs for high-performance, automated data discovery and processing solutions
• Lead the Customer Journey: You will serve as a trusted partner for clients, leading the entire post-sale process from initial requirement discovery and validation through to final User Acceptance Testing (UAT) and project handover
• Ensure Design Integrity and Compliance: Authorize design changes throughout the implementation process to ensure solutions meet all functional, security, and performance requirements in accordance with contractual commitments

Solution Delivery Architect

Technical Program Manager

• Lead Project Execution: Coordinate the end-to-end delivery of hyperscale customer deployments
• Collaborate with Stakeholders: Serve as the primary point of contact between customers and internal teams
• Manage Risk and Compliance: Proactively identify and resolve blockers, manage customer scope changes
• Customer Review: Review and interpret customer service orders, statements of work, and technical requirements
• Reviews: Coordinate hyperscale design reviews with customer engineering teams

Senior Technical Program Manager, Data Centers Delivery

• Lead GRC Programs & Certifications: Create and manage structured programs designed to maintain EIT environments in constant preparation for successful re-certification and complex compliance inspections.
• Coordinate Audit Support & Remediation: Collaborate directly with internal and external audit teams to provide proper evidence of control for ITGC (e.g., SOX, SOC 2, FFIEC, Country Regulatory Audits). Coordinate engagement teams to manage the quality and implementation of remediation actions for IT-related findings.
• Drive Risk Mitigation & Control Implementation: Proactively identify potential risks within the EIT environment using a risk-based approach. Design and implement controls to mitigate risks, such as managing Identity Access Management (IAM) or overseeing the lifecycle management and retirement of non-strategic hardware and software.
• Optimize Processes & Define Metrics: Create, optimize, and maintain sustainable and repeatable IT governance procedures. Partner across EIT to define Metrics & KPIs that support regular monitoring of IT systems (e.g., vulnerability management and advancing toward CMMI maturity goals).
• Report & Foster Awareness: Prepare and distribute regular status reports summarizing risk assessments and compliance status for management and stakeholders. Partner with Information Security to deliver educational content that fosters a culture of compliance awareness and accountability.

Senior IT Program Manager

Solutions Engineer

• Lead Technical Solutioning: Design and deliver high-quality reference architectures, integration patterns, and solution blueprints tailored to complex enterprise needs
• Drive Ecosystem Collaboration: Partner with Hyperscalers (AWS, Azure, GCP) and internal stakeholders to co-create innovative digital solutions and drive platform adoption
• Ensure Architectural Excellence: Oversee the technical integrity of solution designs and Proofs of Concept (POCs) while ensuring alignment with organizational standards and industry regulations

Principal Solutions Architect

Business Development Rep

• Identify and penetrate high-growth targets across key sectors, including CPG, Retail, eCommerce, Tech/Electronics, Industrial, Food & Beverage (F&B), and Automotive.
• Develop and execute strategic sales plans to consistently hit revenue, volume, and market penetration quotas.
• Partner closely with Commercial, Marketing, and Operations teams to ensure total alignment on high-value targets.
• Utilize your existing industry relationships and personal network to unlock new markets and connect with C-suite decision-makers.
• Lead high-stakes contract negotiations to secure profitable, sustainable, and win-win commercial agreements.
• Build deep relationships with key stakeholders well ahead of formal RFPs and tender requests.
• Work hand-in-hand with our Solutions Design team to build innovative, client-centric supply chain and logistics models.
• Orchestrate the entire RFP/tender process, aligning internal stakeholders across Operations, IT, Legal, HR, Risk, and Project Management.
• Provide critical feedback on operational feasibility, costing, and resource allocation to guarantee flawless execution post-sale.
• Monitor competitor activity, macroeconomic trends, and emerging opportunities in contract logistics.

Senior Business Development Manager

Recruitment

• Efficiently manage high-volume candidate pipelines and the full recruitment life cycle to consistently meet internal customer capacity needs within a Key Performance Indicator-driven environment.
• Collaborate with internal hiring managers and external candidates across multiple geographic regions to build consultative partnerships and deliver timely hiring results.
• Ensure compliance with organizational standards by maintaining consistent applicant engagement and nurturing candidates through complex processes.

Talent Acquisition Partner – Frontline, High Volume

Bilingual

• Lead the end-to-end management, operation, and optimization of the Crayon Competitive Intelligence platform and the Clozd Win-Loss platform across all Iron Mountain business units, leveraging artificial intelligence capabilities for advanced analysis and instant buyer insights.
• Partner with Iron Mountain Information Technology teams to execute integration roadmaps with key systems—including Salesforce, Seismic, Gong, People.ai/Backstory, and Google Workspace—while driving cross-functional adoption and serving as the internal subject matter expert across sales, product, and marketing.
• Manage the execution of the Clozd Win-Loss program and Crayon content, ensuring all automated workflows, interview guides, and dynamically updated battlecards adhere to organizational standards while monitoring platform success metrics like seller login rates and influenced revenue.

Competitive Intelligence Operation Lead, Bilingual

Administration

• Lead complex, multi-region lifecycle management for benefit plans, including new vendor implementations, annual open enrollments, critical plan renewals, and high-tier employee escalation resolution.
• Drive high-quality service delivery by holding vendors accountable to established Key Performance Indicators and Service Level Agreements, while overseeing the regional benefits billing ecosystem and purchase order setup.
• Monitor changing statutory landscapes to establish compliance obligations for all regional benefit and paid time off programs, while leading regional readiness initiatives to ensure data is audit-ready.
• Author high-impact localized benefit communications, partner with the Benefits Center of Excellence and local Human Resources leaders, and synthesize demographic and utilization data into sophisticated analytics for executive dashboards.

Senior Regional Benefits Administration Analyst – LATAM

Account Executive

• Own and deliver against ambitious revenue and bookings targets by aggressively driving net-new logo acquisition and expanding high-potential banking accounts.
• Identify, cultivate, and convert whitespace opportunities through targeted prospecting, elite executive outreach, data-driven territory plans, and strategic partnerships with Hyperscalers (Amazon Web Services, Microsoft Azure, Google Cloud Platform).
• Lead complex sales cycles for high-value enterprise deals, managing qualification rigor, win-strategies, commercial structuring, pricing, and master services agreement negotiations.
• Position Iron Mountain's digital portfolio—including Agentic Artificial Intelligence, Intelligent Document Processing, and Workflow Automation—to modernize core banking workflows, translating complex requirements into quantified business cases with compelling Return on Investment metrics.

Enterprise Account Executive – Financial Services

Analyst

• Execute end-to-end plan lifecycle management, perform routine quality assurance on data files, manage eligibility tracking, and resolve complex employee benefit queries.
• Monitor vendor Key Performance Indicators and Service Level Agreements while handling routine benefits billing, purchase order setup, invoice reviews, and vendor payment processing.
• Track regional regulatory requirements to maintain compliance obligations for all benefit and paid time off programs while maintaining audit-ready documentation.
• Draft clear benefit communications, partner with the Benefits Center of Excellence and local Human Resources teams, and aggregate utilization data to populate executive dashboards.

Regional Benefits Admin Analyst

• Support the regional benefit design strategy and review process for all country-specific plans while leveraging third-party vendor reports and internal platforms to drive design recommendations
• Assist with the annual contract renewal process and vendor negotiations, tracking performance against Service Level Agreements while focusing on cost-containment and documentation
• Maintain executive dashboards and compliance tracking metrics to report on program effectiveness, cost trends, and utilization metrics for recommended plan changes
• Partner with the Benefits Center of Excellence, Total Rewards peers, and local Human Resources teams to draft clear, accurate employee communications and build localized trust

Senior Benefits Analyst – Regional Support

Program Manager

• Establish and facilitate appropriate portfolio management governance, including intaking new ideas, evaluating opportunities, monitoring execution, and reporting on status.
• Foster close working relations across Engineering, Product Marketing, Product Management, and Go-to-Market execution teams to build consensus and ensure consistent delivery.
• Design comprehensive reporting practices spanning from executive summaries down to team execution needs, while tracking schedules and assessing resource requirements.
• Implement and measure the adoption of standardized methodologies, serving as a Center of Excellence for regular delivery of improved operational practices.
• Translate complex obstacles or structural issues into clear, actionable problem statements and provide thoughtful recommendations to local in-country and executive teams.

Senior Program Manager

• Drive Portfolio Growth & Pipeline Ownership: Accelerate product portfolio growth within dedicated accounts, focusing on strategic opportunities, and expanding discussions to generate a broader pipeline.
• Lead Complex Deal Management and Collaboration: Be responsible for end-to-end deal management, including qualification, proposal development, and closure.
• Strategic Partnership & Value Capture: Pull in Client Partners/Managing Client Partners external partners for support when opportunities require broader account or cross-Business Unit engagement.

Account Executive, Digital Solutions

• Develop competitive design and communication recommendations for United States and Canada retirement, life, disability, and time off programs utilizing market benchmarking and data analytics.
• Partner with senior leadership and external brokers on strategic vendor management, renewal negotiations, and roadmap recommendations to support evolving business needs.
• Monitor federal, state, and provincial legislative changes to ensure strict regulatory compliance, maintaining compliance trackers and providing business requirements for system updates.
• Collaborate with Human Resources Service Delivery, Employee Relations, Payroll, and external administrators to ensure accurate policy execution, resolve complex escalated cases, and establish clear standard operating procedures.

Senior Benefits Analyst, Income Protection – Leaves

• Manage Purchase Order setup, handle comprehensive billing workflows for all United States and Canadian benefit vendors, and support the Annual Open Enrollment execution.
• Resolve escalated employee and vendor benefits inquiries, managing advanced cases within the ServiceNow platform with high-quality customer care.
• Partner with internal cross-functional teams to draft, review, and test system configuration requirements and design targeted, employee-facing benefits communications.
• Maintain operational compliance for assigned benefits by monitoring legislative updates, leveraging data reporting to provide operational insights, and developing clear standard operating procedures.