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Regional Benefits Admin Analyst
Iron MountainRegional Benefits Administration Analyst executing benefit plan management across LATAM for Iron Mountain. Collaborating with international rewards teams and managing vendor relations.
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Execute end-to-end plan lifecycle management, perform routine quality assurance on data files, manage eligibility tracking, and resolve complex employee benefit queries.
- Monitor vendor Key Performance Indicators and Service Level Agreements while handling routine benefits billing, purchase order setup, invoice reviews, and vendor payment processing.
- Track regional regulatory requirements to maintain compliance obligations for all benefit and paid time off programs while maintaining audit-ready documentation.
- Draft clear benefit communications, partner with the Benefits Center of Excellence and local Human Resources teams, and aggregate utilization data to populate executive dashboards.
Requirements
What you’ll need- 3–5+ years of experience in progressive LATAM benefits administration within the designated region.
- Strong knowledge of aggregating and analyzing complex data sets, census files, and plan documents, with highly preferred practical knowledge of Workday and ServiceNow.
- Strong problem-solving and influencing skills within a matrixed global environment.
- Organizational agility to manage competing priorities with a continuous-improvement mindset focused on process automation.
- Professional fluency in verbal and written English, with proficiency in Spanish.
- Portuguese being highly advantageous.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
benefits administrationdata analysisquality assuranceprocess automationcompliance managementinvoice revieweligibility trackingvendor managementcensus files analysisplan document management
Soft Skills
problem-solvinginfluencingorganizational agilitycommunicationcontinuous improvementcollaborationadaptabilityattention to detailtime managementinterpersonal skills